My 13" MacBook Pro (purchased in June 2012) just turned off and won't turn back on. I've tried resetting the SMC. Still no luck. The MagSafe 'L' connector is faintly flickering green. The battery was at least 25% when the computer suddenly went dead.

Any tips on what else I can try before I take it in to Apple?

I have the exact same problem. how did you fix this?

Similar Messages

My Phone Just Shuts Off and won't come back on unless hooked to a power source. I've got all the updates and all apps are closed out.

My Phone Just Shuts Off and won't come back on unless hooked to a power source. I've got all the updates and all apps are closed out.

Most likely a bad battery.

In my macbook pro 15 inch mid 2012 model, my cpu and gpu will get very hot, when gaming or rendering sometimes over 200F. The fans only spin at max about 2900 rpm, when their max is 6400. I downloaded a fan control app, but how can i fix it?

In my macbook pro 15 inch mid 2012 model, my cpu and gpu will get very hot, when gaming or rendering sometimes over 200F. The fans only spin at max about 2900 rpm, when their max is 6400. I downloaded a fan control app, but how can i fix it?

Hi rhaughan,
I see that you have concerns about your operating temperature of your computer while using resource-heavy applications such as gaming applications. I have an article that will address some of the concerns you have mentioned:
Mac notebooks: Operating temperature - Apple Support
http://support.apple.com/en-is/HT201640
While there are third-party utilities that measure the temperature of a notebook computer, it is important to understand that these utilities are not measuring the external case temperature. The actual case temperature is much lower. Never use third-party applications to diagnose possible hardware issues—instead, contact Apple or go to an Apple Retail Store or Apple Authorized Service Provider.
You should also see this article for even further information about your fans:
Learn about the fans in your Mac - Apple Support
http://support.apple.com/en-is/HT202179
Thanks for being a part of the Apple Support Communities!
Cheers,
Braden

Whilst using my laptop it powered off unexpectedly and won't come back on. Ive tried connecting it to the powere adaptor but it's not charging Nd is still off. Battery was fully charged before it went off

Whilst using my laptop it powered off unexpectedly and won't come back on. Ive tried connecting it to the powere adaptor but it's not charging Nd is still off. Battery was fully charged before it went off. Please what can I do?

Try resetting the SMC http://support.apple.com/kb/ht3964
Try resetting NVRAM/PRAM http://support.apple.com/kb/ht1379

I downloaded an upgrade to my adobe reader today, and ever since my search engine has switched to yahoo and wont change back to google. I have a macbook pro, help please? Does anyone know how I can change this back? I have tried through my settings but it

I downloaded an upgrade to my adobe reader today, and ever since my search engine has switched to yahoo and wont change back to google. I have a macbook pro, help please? Does anyone know how I can change this back? I have tried through my settings but it doesnt work

Hi Timia,
If you are using Safari as a web browser :-
Open Safari, go to Safari menu > Preferences > General, and put Google as the homepage. Then, choose Google as your default search engine.
If you are using Google Chrome as the web browser :-
Open Google Chrome.
In the top right corner of the page, click the Chrome menu Chrome menu > Settings.
In the "Search" section, select Google from the drop-down menu.
Let me know if you still experience any issue.
Regards,
Aadesh

HT201263 well i was listening to music on my iphone and then it just stopped and now it won't come back on. i tried resetting it alot and nothing i mean nothing comes on! i tried recharging too and nothing and tried connecting it to itunes and nothing!

well i was listening to music on my iphone and then it just stopped and now it won't come back on. i tried resetting it alot and nothing i mean nothing comes on! i tried recharging too and nothing and tried connecting it to itunes and nothing! Help? what can i do?

http://support.apple.com/kb/TS3281

My phone just turned off by itself now it wont turn back on, iv conected it to the computer but it still wont show anything on the screen?

my phone just turned off by itself now it wont turn back on, in connected it to the computer but still nohting happens on the screen?

Im afraid that my phone might have died ;( it went off by itself with no reasons, it wasnt exposed to any liquids or anything, it just went off This is sad
I hope there is a solution for this

After sleeping my macbook pro 15.4" mid 2012 model for overnight and pass 24 hours time, on wake -- the dock background is white for a few seconds and then it turns back to normal color. . .

After sleeping MacBook Pro 15.4" mid 2012 model (running Mac OS X 10.10.2 Yosemite) for overnight and pass 24 hours time, upon wake from sleep-- the dock background is white for a few seconds and then it turns back to the normal color.
Is this normal? Should I be worried? Is my GPU defective?
My specs:
MacBook Pro 15.4" Mid 2012 model, Ivy Bridge Quad core i7 2.3Ghz CPU w/ hyperthreading,
16GB RAM, Nvidia 650M 512MB VRAM/Intel 4000 HD 1GB VRAM, 500GB HD
Running Mac OSX 10.10.2 Yosemite.
Thanks to all in advanced.

It doesn't happen all the time but sometimes and i tried zapping the PRAM and it still happens!

HT2486 Is Mac Address Book already on my MacBook Pro (purchased Nov. 2012) or is it an App. I need to purchase and add?

I am trying to create an email group and am new to the mac world. Everything I see points me to the Address Book, but I can not seem to find it on my MacBook Pro. Can someone point me in the right direction? Thanks.

Thanks for the help. Articles I found all referred to the Address Book and not Contacts...just trying to create some emails lists instead of typing each one, each time. Thanks again.

My i-phone won't turn on, it went off all of a sudden even though the battery was half charged and wont turn back on, I've tried holding the home and power buttons but that hasnt worked, can anyone help?

My i-phone wont turn on and I don't know why, it went off all of a sudden even thought the battery was half charged, I've tried holding the power and home buttons to reset it but that hasnt worked, I don't know what else to try, can anyone help?

Charge it for 30 minutes with the wall charger, then hold the HOME and SLEEP buttons at the same time for up to 30 seconds. If nothing happens your phone is probably broken.

MacBook Pro 2012. Replaced hard drive yesterday by apple. Went home working and now it turns off and won't come back on till I plug it in... Help!

Have had a ton of issues with my Mac. Went to the apple store in march and they said my processor could be going bad and they basically did nothing. Yesterday I was using my computer put it to sleep. 10 minutes later I opened it up and it completely crashed. Drove 2 hours to get to apple because I am away at school and need my computer for finals. They replaced my hard drive and it was working perfectly fine till today. Now it turns on and works and then shuts off and it won't come back on till I plug it in. It's completely charged and I need it for my classes. I have apple care but I can't keep driving back to apple every day. I have a apple appointment tomorrow but this is ridiculous. Has anyone had any of these issues? What's it going to take for them to replace my computer I can't even live a day without it right now. And by the way. I could not even get any of my data off my old hard drive. So basically nothing is on this computer right now.

Kak4k8 wrote:
I have apple care but I can't keep driving back to apple every day. I have a apple appointment tomorrow but this is ridiculous. What's it going to take for them to replace my computer I can't even live a day without it right now.
Let them know how this is inconveniencing you. For a replacement, I believe Apples general rule of thumb is if it comes in for the 3rd time for the same issue they will replace it, but it may vary by store. It cant hurt to ask for a replacement.

My macbook pro 2010 on mavericks has started switching off and restarting for no reason

ive recently bought a macbook pro 2010 off a good and trusted friend ( so i am very new to the whole mac world )
the problem i have is the macbook has decided to start switching off at random times , it restarts straight away and i dont loose any work , the only programme i use is logic and google really , im on mavericks ,the person i bought it off says this has never happened to him and i do trust him on that, it does it if im working on battery or with charger in
this is the report it brought up last time it did it, and id only had the mac on 10 min and was on google
Anonymous UUID:       43AD5FD8-FBFB-46ED-0ADD-12866D6AF953
Wed Oct 15 21:27:01 2014
panic(cpu 1 caller 0xffffff7f96a3df7c): "GPU Panic: [<None>] 3 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff8130760000 0x0a5480a2, D0, P3/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.6.22/src/Apple MuxControl/kext/GPUPanic.cpp:127
Backtrace (CPU 1), Frame : Return Address
0xffffff811ed9b140 : 0xffffff8014622f79
0xffffff811ed9b1c0 : 0xffffff7f96a3df7c
0xffffff811ed9b290 : 0xffffff7f95026f1b
0xffffff811ed9b350 : 0xffffff7f950f050a
0xffffff811ed9b390 : 0xffffff7f950f057a
0xffffff811ed9b400 : 0xffffff7f9536f056
0xffffff811ed9b530 : 0xffffff7f95113ba9
0xffffff811ed9b550 : 0xffffff7f9502d96d
0xffffff811ed9b600 : 0xffffff7f9502b478
0xffffff811ed9b800 : 0xffffff7f9502c3f6
0xffffff811ed9b8e0 : 0xffffff7f960929c2
0xffffff811ed9b920 : 0xffffff7f960a237f
0xffffff811ed9b940 : 0xffffff7f960d033b
0xffffff811ed9b980 : 0xffffff7f960d039b
0xffffff811ed9b9c0 : 0xffffff7f960a7e15
0xffffff811ed9ba10 : 0xffffff7f96073b5e
0xffffff811ed9baa0 : 0xffffff7f9606fae7
0xffffff811ed9bad0 : 0xffffff7f9606d636
0xffffff811ed9bb00 : 0xffffff8014ace793
0xffffff811ed9bb90 : 0xffffff8014ad068f
0xffffff811ed9bbf0 : 0xffffff8014ace1af
0xffffff811ed9bd40 : 0xffffff80146b6998
0xffffff811ed9be50 : 0xffffff8014626bc1
0xffffff811ed9be80 : 0xffffff80146139c5
0xffffff811ed9bef0 : 0xffffff801461e013
0xffffff811ed9bf70 : 0xffffff80146c9b9d
0xffffff811ed9bfb0 : 0xffffff80146f4196
      Kernel Extensions in backtrace:
         com.apple.driver.AppleMuxControl(3.6.22)[32862231-50BC-3AF6-87A2-703321AE4F90]@ 0xffffff7f96a2f000->0xffffff7f96a42fff
            dependency: com.apple.driver.AppleGraphicsControl(3.6.22)[AA46D551-BE0F-33DA-93A3-8F46197BB 36F]@0xffffff7f96a27000
            dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xfffff f7f94f2c000
            dependency: com.apple.iokit.IOPCIFamily(2.9)[2852ACFE-FD28-3C37-9B39-885201BB8D25]@0xffffff 7f94cbf000
            dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[75D81741-64C1-3941-ADFA-9D6B6C434EE4]@0 xffffff7f94f84000
            dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[80899285-3952-30DA-A0F9-357C51E104 CF]@0xffffff7f96a2a000
         com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[D61B2BB9-4289-318D-9197-5E1E13B 1FF32]@0xffffff7f94fd7000->0xffffff7f9523ffff
            dependency: com.apple.iokit.IOPCIFamily(2.9)[2852ACFE-FD28-3C37-9B39-885201BB8D25]@0xffffff 7f94cbf000
            dependency: com.apple.iokit.IONDRVSupport(2.4.1)[D41125CE-69BD-32E7-9B1D-4E83431662DD]@0xff ffff7f94fc7000
            dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[75D81741-64C1-3941-ADFA-9D6B6C434EE4]@0 xffffff7f94f84000
         com.apple.nvidia.classic.NVDANV50HalTesla(8.2.4)[B0E6AAA7-E970-3D81-8B43-145D56 A3A4AC]@0xffffff7f9524a000->0xffffff7f954f3fff
            dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[D61B2BB9-4289-318D-9197-5E1E13B 1FF32]@0xffffff7f94fd7000
            dependency: com.apple.iokit.IOPCIFamily(2.9)[2852ACFE-FD28-3C37-9B39-885201BB8D25]@0xffffff 7f94cbf000
         com.apple.GeForceTesla(8.2.4)[B0074750-2FC6-3E26-BEA0-5AD5469686CF]@0xffffff7f9 6052000->0xffffff7f9611cfff
            dependency: com.apple.iokit.IOPCIFamily(2.9)[2852ACFE-FD28-3C37-9B39-885201BB8D25]@0xffffff 7f94cbf000
            dependency: com.apple.iokit.IONDRVSupport(2.4.1)[D41125CE-69BD-32E7-9B1D-4E83431662DD]@0xff ffff7f94fc7000
            dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[75D81741-64C1-3941-ADFA-9D6B6C434EE4]@0 xffffff7f94f84000
            dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[D61B2BB9-4289-318D-9197-5E1E13B 1FF32]@0xffffff7f94fd7000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
13F34
Kernel version:
Darwin Kernel Version 13.4.0: Sun Aug 17 19:50:11 PDT 2014; root:xnu-2422.115.4~1/RELEASE_X86_64
Kernel UUID: 9477416E-7BCA-3679-AF97-E1EAAD3DD5A0
Kernel slide:     0x0000000014400000
Kernel text base: 0xffffff8014600000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 2928493304012
last loaded kext at 271275450773: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7f96bc9000, size 65536)
last unloaded kext at 346826684424: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7f96bc9000, size 57344)
loaded kexts:
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AGPM 100.14.34
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.2.7f3
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleMikeyDriver 2.6.3f4
com.apple.driver.AppleHDA 2.6.3f4
com.apple.driver.AppleIntelHDGraphics 8.2.4
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AppleMCCSControl 1.2.5
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.GeForceTesla 8.2.4
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleMuxControl 3.6.22
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleIntelHDGraphicsFB 8.2.4
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.7f3
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleUSBCardReader 3.4.1
com.apple.driver.AppleIRController 325.7
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.iokit.SCSITaskUserClient 3.6.7
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.6.0
com.apple.driver.AppleUSBHub 683.4.0
com.apple.driver.AppleAHCIPort 3.0.5
com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2
com.apple.driver.AppleFWOHCI 5.0.2
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.driver.AppleUSBEHCI 660.4.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 217.92.1
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 217.92.1
com.apple.AppleGraphicsDeviceControl 3.6.22
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.DspFuncLib 2.6.3f4
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.7fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.AppleSMBusController 1.0.12d1
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.nvidia.classic.NVDANV50HalTesla 8.2.4
com.apple.nvidia.classic.NVDAResmanTesla 8.2.4
com.apple.driver.AppleHDAController 2.6.3f4
com.apple.iokit.IOHDAFamily 2.6.3f4
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleGraphicsControl 3.6.22
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.7f3
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.iokit.IOSurface 91.1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOBluetoothFamily 4.2.7f3
com.apple.driver.IOPlatformPluginFamily 5.7.1d6
com.apple.driver.AppleSMC 3.1.8
com.apple.driver.AppleUSBMultitouch 240.10
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.7
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.driver.AppleUSBMer
Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i7, 2.66 GHz, 8 GB, SMC 1.58f17
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353237334348302D4346382020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353237334348302D4346382020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.7f3 14616, 3 services, 15 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: TOSHIBA MK5055GSXF, 500.11 GB
Serial ATA Device: MATSHITADVD-R   UJ-898
USB Device: Hub
USB Device: Apple Internal Keyboard / Trackpad
USB Device: Internal Memory Card Reader
USB Device: BRCM2070 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Hub
USB Device: Built-in iSight
USB Device: IR Receiver
Thunderbolt Bus:

Your model has two GPUs or video chips. One is integrated into the processor. The other is a standalone graphic processor. In other words it is "discrete" with respect to the other, integrated graphic processor.
A new motherboard is expensive. Between 3-500 dollars from what I understand. Your local Apple dealer can tell you more.

Macbook pro 17 starts but then just turns off

My 17 in macbook pro starts with the chime, shows the apple, but then turns off before it goes any further. This happens whether using just the battery or just the power adaptor or both.
More info: Below the apple symbol, there appears the spinning icon and below that an approximately three-inch empty bar that starts to fill up with black from left to right but only gets a fraction of an inch before the computer shuts down. I assume that filling bar is indicating the beginning of the start-up process.
I can 'slave' the computer to another working one and see all my data and so forth. But on its own it simply shuts down.
I have tried starting in 'safe mode' but the same thing happen, with all the same start-up icons and then it shuts down. I have tried holding down command, option and P and R together. Same result.
Any suggestions?
What is my problem?
wanessen

OS X Mavericks- If your computer stops or delays while starting up with progress bar
OS X v10.6- Gray progress bar appears under Apple logo during startup
Reinstalling OS X Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Also see:
Reinstall OS X Without Erasing the Drive
OS X Yosemite- Reinstall OS X
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it is three times faster than wireless.

Macbook pro goes into sleep mode after few minutes and won't wake up

Since yesterday my MB pro suddenly goes in sleep mode while working and won't wake up. After reset the MB Pro goes into Sleepmode befor I get the log in screen. After resettin SMC and PRAM I can log in but after a few minutes, againg deep sleep. I'ts not a software isue I think because when I use my MB Pro's harddrive by firewire as the startup disk on an other macbook it works fine. anyone knows about this problem?

It sounds obvious but are you sure your power adapter is ok and the battery is charged. The behaviour sounds a lot like low battery sleep.
Press the check button on your battery pack - do you get plenty of lights?

Macbook pro 10.9.5 mackeeper keeps popping up and yahoo is my default engine even though I reset to google

Over the past two days, Mackeeper keeps popping up in a new tab, yahoo defaults as my search engine even though I have google set in preferences, and the "Top Sites" setting in preferences doesn't save. Seems I've somehow acquired some malware of sorts. I've searched the forums and have not found a solution that works on my machine yet.

There is no need to download anything to solve this problem.
You may have installed the "VSearch" trojan. Remove it as follows.
Malware is always changing to get around the defenses against it. These instructions are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.
Back up all data before proceeding.
Step 1
From the Safari menu bar, select
          Safari ▹ Preferences... ▹ Extensions
Uninstall any extensions you don't know you need, including any that have the word "Spigot," "Trovi," or "Conduit" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
Reset the home page and default search engine in all the browsers, if it was changed.
Step 2
Triple-click anywhere in the line below on this page to select it:
/Library/LaunchAgents/com.vsearch.agent.plist
Right-click or control-click the line and select
          Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item named "com.vsearch.agent.plist" selected. Drag the selected item to the Trash. You may be prompted for your administrator login password.
Repeat with each of these lines:
/Library/LaunchDaemons/com.vsearch.daemon.plist
/Library/LaunchDaemons/com.vsearch.helper.plist
Restart the computer and empty the Trash. Then delete the following items in the same way:
/Library/Application Support/VSearch
/System/Library/Frameworks/VSearch.framework
~/Library/Internet Plug-Ins/ConduitNPAPIPlugin.plugin
Some of these items may be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.
The problem may have started when you downloaded and ran an application called "MPlayerX." That's the name of a legitimate free movie player, but the name is also used fraudulently to distribute VSearch. If there is an item with that name in the Applications folder, delete it, and if you wish, replace it with the genuine article from mplayerx.org.
This trojan is often found on illegal websites that traffic in pirated content such as movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow. Never install any software that you downloaded from a bittorrent, or that was downloaded by someone else from an unknown source.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Then, still in System Preferences, open the App Store or Software Update pane and check the box marked
          Install system data files and security updates
if it's not already checked.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
          Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

My 13" MacBook Pro (purchased in June 2012) just turned off and won't turn back on. I've tried resetting the SMC. Still no luck. The MagSafe 'L' connector is faintly flickering green. The battery was at least 25% when the computer suddenly went dead.

Similar Messages

Maybe you are looking for