My 13inch MacBook Pro randomly shut off and won't turn on

My 13 inch MacBook Pro will not turn on at all. It randomly shut off while I was using it and now it won't come back on. The light on the charger is faintly blinking... But it is no longer charging. I tried a different outlet, and a different MacBook charger... Nothing. The screen is completely black and none of buttons or keys are responsive. I'm not sure if this has anything to do with it, but it seems that it shut off not even one second after I connected my iPhone to it via USB. I guess I should include that this was the first time my iPhone was connected to my MacBook since upgrading to ios 6.0. Any help or suggestions would be greatly appreciated. Thank you..

jc1122,
by “boot” I mean “use as the disk from which OS X will be run”. At the moment, all that is known is that your computer won’t start from its internal hard disk; my suggestion is to see whether it is able to start from your grey Mac OS X Install DVD, which is bootable (i.e. able to be used a disk from which OS X can be run).

Similar Messages

  • Macbook air randomly shuts off and won't turn back on

    I have a 2011 Macbook Air that was given to me by my sister. She told me about a year ago she spilled water on the keyboard and it stopped working for a while. She took it to apple and they told her it was going to cost 700 dollars to replace so she decided not to. After a while the laptop randomly turned back on and started working fine. I ended up getting it as a free gift and it was working perfectly fine for about a month and a half until recently it randomly shut off on me. After it shuts off, it wouldn't turn back on through pressing the power button I left it alone and after a day it randomly turned back on and worked like normal. After about 15 minutes of use it randomly shuts down and won't turn back on. I tried resetting SMC to no avail. It randomly turns on for about 15 minutes before it feels like it gets slightly hot and shuts off. Any help will be great!

    Try running an Apple Hardware Test:
    http://support.apple.com/kb/ht1509
    If you find you can't, make an appointment at an Apple store genius bar.  The evaluation will be free and then you should know what the problems are with your MBA.
    Ciao.

  • My iphone 5 keeps randomly shutting off and won't turn back on unless I plug it in to the charger

    my iphone 5 keeps randomly shutting off and won't turn back on unless I plug it in to the charger

    I'm experiencing the same issue. It's one thing to have to re-power up but to not be able to do so without plugging in the charger when the battery is substantially full, is a real drag.

  • MacBook Pro randomly shuts off and restarts a few seconds later

    I brought my computer to the Apple store a couple months ago because the USB port was broken and my computer would randomly shut off. Long story short, they fixed the USB port, deleted all my files, and reinstalled Leopard. The random shut off problem still persists. I have a feeling it has something to do with the graphics card as it seems to happen more frequently when I'm using graphics intensive applications (photoshop, illustrator, autocad through vmware fusion, watching videos on a second screen, etc).
    Has anyone had a similar problem? Should I just bring it to the Genius Bar again?

    I know this is a really old thread, and everyone's probably already bought new computers now. However, I'm still using my 2010 MacBook Pro and have been experiencing this very frustrating issue. However, I think I just found a way to open a finder window that prevents the shut down. In Finder>Preferences>General, under "New Finder windows show", I had "All my files" selected (BAD?), which probably was the cause, because setting that to "Desktop" instead has prevented shut downs, for now. Just thought I should share this tip, in case anyone else suffers from this annoying issue.  If anyone has a better tip or a real fix, please post a reply! There are still people, like myself, working on these older machines who would appreciate the info. THANKS!

  • Iphone randomly shut off and won't turn back on!

    My power button has been stuck recently (not a major issue) and my Iphone 4S randomly shut off without any damage or moisture and over half battery life. Plugging it in to the computer or wall doesn't turn it back on.
    I don't know what to do. Any suggestions?

    This is very bad. It is very difficult to deal with problems without power button function. If there is Warranty or AppleCare make Genius reservation or set up service and take or send to Apple for resolution. If no coverage, clean iPhone charging port very well with toothbrush and Isopropyl Alcohol. If still nothing, next would be battery replacement. If still nothing, replacement of the charging port with flex cable and lower mic. And on and on. If you want Apple to handle this, they offer perfect replacement iPhone 4S for $199.

  • IMac starts running slow, randomly shuts off, and won't turn back on!

    Last night, I was watching some YouTube videos about Swift programming and playing around on Xcode when my iMac (specs below) started to freeze between switching apps, creating files, and running my Xcode project. I tried cleaning it up using both CCleaner and OnyX. Neither of them helped. Today, I was about to run OnyX to see if it could do anything more and my iMac just shuts off. I change the outlet, still doesn't work. Go to another room and try that outlet, still doesn't work. It just sits there when I press the power button and does nothing. No sound, no startup, or anything.
    • I verified my hard-drive with Disk Utility before it shut off and it said it was OK.
    • I repaired permissions
    • I used OnyX's verification tool to verify the hard-drive a couple different ways, every way came back clear.
    iMac Specs
    Software OS X 10.10.3
    21.5-inch, Mid 2011
    Processor 2.7 GHz Intel Core i5
    Graphics AMD Radeon HD 6770M 512 MB
    1 TB SATA Disk
    Also there was a storm while we were gone a couple days ago, maybe a surge or something? I'm not an expert so I wouldn't know. My brother's iMac (the one I'm posting this on) works fine though.

    Try running an Apple Hardware Test:
    http://support.apple.com/kb/ht1509
    If you find you can't, make an appointment at an Apple store genius bar.  The evaluation will be free and then you should know what the problems are with your MBA.
    Ciao.

  • My 2010 15 in. 2.66 Ghz i7 dual core macbook pro randomly shuts off and reboots

    I am a student at a college, and I recently bought a used MacBook Pro from the computer store which is part of a 4 year turnaround program when Faculty get new machines. It is a 2010 15 in. 2.66 GHz i7 dual core MacBook Pro, and I have had it for almost 1 week. After I got it, I installed Office 365 and Microsoft Document Connection. Almost immediately after doing this, and when I opened a Office application, it shut down. So I thought that installing Office 365 was somehow causing the computer to shut down. But over the past week, I've had maybe 3 more random shut downs including when all Office applications were quit and thus inactive. They were pretty rare, so I actually thought it wasn't such a problem because they didn't interrupt my work too badly. The screen suddenly goes black with no warning, and then immediately without me doing anything the computer reboots to grey screen, apple logo with languages / licensing stuff, tells me I shut down my computer due to a problem do I want to return to the screen I was on with all my stuff on it?, I say yes and it quickly goes to the desktop with everything I was working on pulled up.
    So I didn't mind too much until last night, when it shut down twice within rapid succession of one another. Shut down, reboot, within seconds of me clicking on mail or whatever, boom, shuts down, reboots again. That was annoying. Then this morning, I wake up, open my computer to do work, BOOM shut down 1, open again, try to work, this time I'm using Safari when boom shuts down again time #2 within 1 minute of last shut down, then BOOM shuts down A THIRD TIME this time within 5 minutes of the last shut down. But still 3 SHUT DOWN/ REBOOTS in 10 minutes. Needless to say this is extremely annoying. Also, these last three times it has been on Battery power, but last night it was plugged in, so I don't think it's a battery issue. Also, my computer was fully charged (or almost) this morning, so it's not like it's on really low battery or anything like that.
    I checked this thread: https://discussions.apple.com/thread/5044196?start=30&tstart=0, and it seems like I may be having kernel panics due to a defective NVIDIA graphics card. How do I tell what is causing these shut down cycles? How do I get it fixed? Also, needless to say, this MacBook is 4 years old, and I am not the original owner / purchaser, so I'm sure it's out of warranty. Does anyone know how much this will cost me at the Apple Store?

    ggp057,
    it could be due to the NVIDIA GPU defect in the 15-inch Mid 2010 models. It might also be due to faulty RAM. Do you know whether it has its factory-installed RAM, or if the RAM had been replaced? The GPU defect can be confirmed by making an appointment at your nearest Apple store to have them run their Video System Test on your MacBook Pro. Yes, it’s long out of warranty; the diagnostic test should be gratis, but if the defect is present, it typically costs a few hundred dollars to remedy (it involves a logic board replacement).
    Did you also receive the two grey installation DVDs which originally came in the box with your MacBook Pro? Among other things, it has your model’s Apple Hardware Test. If you didn’t receive them, and the computer store is unable to provide them to you, then you can purchase a replacement pair from Apple. The Apple Hardware Test includes a RAM test, although it isn’t able to detect all possible RAM problems.

  • Macbook Pro randomly shuts off and has been happening for some time now.  HELP!!

    Anonymous UUID:  
    A6251877-2DD7-C166-E7CF-89F4C969EE70
    Thu Sep 25 17:17:40 2014
    panic(cpu 3 caller 0xffffff7f9826bf7c): "GPU Panic: [<None>] 3 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff81324a3000 0x0a5480a2, D0, P3/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.6.22/src/Apple MuxControl/kext/GPUPanic.cpp:127
    Backtrace (CPU 3), Frame : Return Address
    0xffffff812126aea0 : 0xffffff8015e22f79
    0xffffff812126af20 : 0xffffff7f9826bf7c
    0xffffff812126aff0 : 0xffffff7f9693ff1b
    0xffffff812126b0b0 : 0xffffff7f96a0950a
    0xffffff812126b0f0 : 0xffffff7f96a0957a
    0xffffff812126b160 : 0xffffff7f96c88056
    0xffffff812126b290 : 0xffffff7f96a2cba9
    0xffffff812126b2b0 : 0xffffff7f9694696d
    0xffffff812126b360 : 0xffffff7f96944478
    0xffffff812126b560 : 0xffffff7f96945dc7
    0xffffff812126b630 : 0xffffff7f9786e3df
    0xffffff812126b700 : 0xffffff7f978987b3
    0xffffff812126b780 : 0xffffff7f97880ae0
    0xffffff812126b7e0 : 0xffffff7f978813da
    0xffffff812126b830 : 0xffffff7f97881754
    0xffffff812126b8a0 : 0xffffff7f97881fc8
    0xffffff812126b8e0 : 0xffffff7f9784efea
    0xffffff812126ba60 : 0xffffff7f9787e940
    0xffffff812126bb20 : 0xffffff7f9784dad9
    0xffffff812126bb70 : 0xffffff80162cf146
    0xffffff812126bb90 : 0xffffff80162d0741
    0xffffff812126bbf0 : 0xffffff80162ce1af
    0xffffff812126bd40 : 0xffffff8015eb6998
    0xffffff812126be50 : 0xffffff8015e26bc1
    0xffffff812126be80 : 0xffffff8015e139c5
    0xffffff812126bef0 : 0xffffff8015e1e013
    0xffffff812126bf70 : 0xffffff8015ec9b9d
    0xffffff812126bfb0 : 0xffffff8015ef4196
    Kernel Extensions in backtrace:
    com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[D61B2BB9-4289-318D-9197-5E1E13B1 FF32]@0xffffff7f968f0000->0xffffff7f96b58fff
    dependency: com.apple.iokit.IOPCIFamily(2.9)[2852ACFE-FD28-3C37-9B39-885201BB8D25]@0xffffff 7f964bf000
    dependency: com.apple.iokit.IONDRVSupport(2.4.1)[D41125CE-69BD-32E7-9B1D-4E83431662DD]@0xff ffff7f968e0000
    dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[75D81741-64C1-3941-ADFA-9D6B6C434EE4]@0 xffffff7f9689d000
    com.apple.nvidia.classic.NVDANV50HalTesla(8.2.4)[B0E6AAA7-E970-3D81-8B43-145D56A 3A4AC]@0xffffff7f96b63000->0xffffff7f96e0cfff
    dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[D61B2BB9-4289-318D-9197-5E1E13B 1FF32]@0xffffff7f968f0000
    dependency: com.apple.iokit.IOPCIFamily(2.9)[2852ACFE-FD28-3C37-9B39-885201BB8D25]@0xffffff 7f964bf000
    com.apple.driver.AppleMuxControl(3.6.22)[32862231-50BC-3AF6-87A2-703321AE4F90]@0 xffffff7f9825d000->0xffffff7f98270fff
    dependency: com.apple.driver.AppleGraphicsControl(3.6.22)[AA46D551-BE0F-33DA-93A3-8F46197BB 36F]@0xffffff7f98255000
    dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xfffff f7f967a7000
    dependency: com.apple.iokit.IOPCIFamily(2.9)[2852ACFE-FD28-3C37-9B39-885201BB8D25]@0xffffff 7f964bf000
    dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[75D81741-64C1-3941-ADFA-9D6B6C434EE4]@0 xffffff7f9689d000
    dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[80899285-3952-30DA-A0F9-357C51E104 CF]@0xffffff7f98258000
    com.apple.GeForceTesla(8.2.4)[B0074750-2FC6-3E26-BEA0-5AD5469686CF]@0xffffff7f97 83c000->0xffffff7f97906fff
    dependency: com.apple.iokit.IOPCIFamily(2.9)[2852ACFE-FD28-3C37-9B39-885201BB8D25]@0xffffff 7f964bf000
    dependency: com.apple.iokit.IONDRVSupport(2.4.1)[D41125CE-69BD-32E7-9B1D-4E83431662DD]@0xff ffff7f968e0000
    dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[75D81741-64C1-3941-ADFA-9D6B6C434EE4]@0 xffffff7f9689d000
    dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[D61B2BB9-4289-318D-9197-5E1E13B 1FF32]@0xffffff7f968f0000
    BSD process name corresponding to current thread: WindowServer
    Mac OS version:
    13F34
    Kernel version:
    Darwin Kernel Version 13.4.0: Sun Aug 17 19:50:11 PDT 2014; root:xnu-2422.115.4~1/RELEASE_X86_64
    Kernel UUID: 9477416E-7BCA-3679-AF97-E1EAAD3DD5A0
    Kernel slide:
    0x0000000015c00000
    Kernel text base: 0xffffff8015e00000
    System model name: MacBookPro6,2 (Mac-F22586C8)
    System uptime in nanoseconds: 23309490587854
    last loaded kext at 334213126218: com.apple.filesystems.msdosfs    1.9 (addr 0xffffff7f983c1000, size 65536)
    last unloaded kext at 496789944633: com.apple.filesystems.msdosfs    1.9 (addr 0xffffff7f983c1000, size 57344)
    loaded kexts:
    com.apple.filesystems.smbfs    2.0.3
    com.apple.driver.AudioAUUC    1.60
    com.apple.driver.AppleHWSensor    1.9.5d0
    com.apple.driver.AGPM    100.14.34
    com.apple.filesystems.autofs    3.0
    com.apple.driver.AppleMikeyHIDDriver    124
    com.apple.driver.AppleIntelHDGraphics    8.2.4
    com.apple.driver.AppleIntelHDGraphicsFB    8.2.4
    com.apple.driver.AppleHDA    2.6.3f4
    com.apple.driver.AppleUpstreamUserClient    3.5.13
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport    4.2.7f3
    com.apple.driver.AppleLPC    1.7.0
    com.apple.driver.AppleMikeyDriver    2.6.3f4
    com.apple.GeForceTesla    8.2.4
    com.apple.driver.AppleSMCLMU    2.0.4d1
    com.apple.iokit.IOUserEthernet    1.0.0d1
    com.apple.iokit.IOBluetoothSerialManager    4.2.7f3
    com.apple.Dont_Steal_Mac_OS_X    7.0.0
    com.apple.driver.AppleHWAccess    1
    com.apple.driver.AppleMuxControl    3.6.22
    com.apple.driver.ACPI_SMC_PlatformPlugin    1.0.0
    com.apple.driver.SMCMotionSensor    3.0.4d1
    com.apple.driver.AppleSMCPDRC    1.0.0
    com.apple.driver.AppleMCCSControl    1.2.5
    com.apple.driver.AppleUSBTCButtons    240.2
    com.apple.driver.AppleUSBCardReader    3.4.1
    com.apple.driver.AppleIRController    325.7
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless    1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN    1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib    1.0.0d1
    com.apple.BootCache    35
    com.apple.driver.AppleUSBTCKeyboard    240.2
    com.apple.iokit.SCSITaskUserClient    3.6.7
    com.apple.driver.XsanFilter    404
    com.apple.iokit.IOAHCIBlockStorage    2.6.0
    com.apple.driver.AppleUSBHub    683.4.0
    com.apple.driver.AirPort.Brcm4331    700.20.22
    com.apple.iokit.AppleBCM5701Ethernet    3.8.1b2
    com.apple.driver.AppleFWOHCI    5.0.2
    com.apple.driver.AppleAHCIPort    3.0.5
    com.apple.driver.AppleUSBEHCI    660.4.0
    com.apple.driver.AppleSmartBatteryManager    161.0.0
    com.apple.driver.AppleACPIButtons    2.0
    com.apple.driver.AppleRTC    2.0
    com.apple.driver.AppleHPET    1.8
    com.apple.driver.AppleSMBIOS    2.1
    com.apple.driver.AppleACPIEC    2.0
    com.apple.driver.AppleAPIC    1.7
    com.apple.driver.AppleIntelCPUPowerManagementClient    217.92.1
    com.apple.nke.applicationfirewall    153
    com.apple.security.quarantine    3
    com.apple.driver.AppleIntelCPUPowerManagement    217.92.1
    com.apple.AppleGraphicsDeviceControl    3.6.22
    com.apple.kext.triggers    1.0
    com.apple.driver.DspFuncLib    2.6.3f4
    com.apple.vecLib.kext    1.0.0
    com.apple.iokit.IOAudioFamily    1.9.7fc2
    com.apple.kext.OSvKernDSPLib    1.14
    com.apple.iokit.IOBluetoothHostControllerUSBTransport    4.2.7f3
    com.apple.iokit.IOSurface    91.1
    com.apple.iokit.IOSerialFamily    10.0.7
    com.apple.iokit.IOBluetoothFamily    4.2.7f3
    com.apple.driver.AppleBacklightExpert    1.0.4
    com.apple.driver.AppleGraphicsControl    3.6.22
    com.apple.driver.IOPlatformPluginLegacy    1.0.0
    com.apple.iokit.IOFireWireIP    2.2.6
    com.apple.nvidia.classic.NVDANV50HalTesla    8.2.4
    com.apple.nvidia.classic.NVDAResmanTesla    8.2.4
    com.apple.iokit.IONDRVSupport    2.4.1
    com.apple.driver.AppleSMC    3.1.8
    com.apple.driver.IOPlatformPluginFamily    5.7.1d6
    com.apple.driver.AppleHDAController    2.6.3f4
    com.apple.iokit.IOHDAFamily    2.6.3f4
    com.apple.driver.AppleSMBusPCI    1.0.12d1
    com.apple.driver.AppleSMBusController    1.0.12d1
    com.apple.iokit.IOGraphicsFamily    2.4.1
    com.apple.iokit.IOSCSIBlockCommandsDevice    3.6.7
    com.apple.iokit.IOUSBMassStorageClass    3.6.0
    com.apple.driver.AppleUSBMultitouch    240.10
    com.apple.iokit.IOUSBHIDDriver    660.4.0
    com.apple.driver.AppleUSBMergeNub    650.4.0
    com.apple.driver.AppleUSBComposite    656.4.1
    com.apple.iokit.IOSCSIMultimediaCommandsDevice    3.6.7
    com.apple.iokit.IOBDStorageFamily    1.7
    com.apple.iokit.IODVDStorageFamily    1.7.1
    com.apple.iokit.IOCDStorageFamily    1.7.1
    com.apple.iokit.IOAHCISerialATAPI    2.6.1
    com.apple.iokit.IOSCSIArchitectureModelFamily    3.6.7
    com.apple.iokit.IOUSBUserClient    660.4.2
    com.apple.iokit.IO80211Family    640.36
    com.apple.iokit.IOEthernetAVBController    1.0.3b4
    com.apple.driver.mDNSOffloadUserClient    1.0.1b5
    com.apple.iokit.IONetworkingFamily    3.2
    com.apple.iokit.IOFireWireFamily    4.5.5
    com.apple.iokit.IOAHCIFamily    2.6.5
    com.apple.iokit.IOUSBFamily    686.4.1
    com.apple.driver.AppleEFINVRAM    2.0
    com.apple.driver.AppleEFIRuntime    2.0
    com.apple.iokit.IOHIDFamily    2.0.0
    com.apple.iokit.IOSMBusFamily    1.1
    com.apple.security.sandbox    278.11.1
    com.apple.kext.AppleMatch    1.0.0d1
    com.apple.security.TMSafetyNet    7
    com.apple.driver.AppleKeyStore    2
    com.apple.driver.DiskImages    371.1
    com.apple.iokit.IOStorageFamily    1.9
    com.apple.iokit.IOReportFamily    23
    com.apple.driver.AppleFDEKeyStore    28.30
    com.apple.driver.AppleACPIPlatform    2.0
    com.apple.iokit.IOPCIFamily    2.9
    com.apple.iokit.IOACPIFamily    1.4
    com.apple.kec.pthread    1
    com.apple.kec.corecrypto    1.0
    Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i7, 2.66 GHz, 8 GB, SMC 1.58f17
    Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
    Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353237334348302D4346382020
    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353237334348302D4346382020
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.22)
    Bluetooth: Version 4.2.7f3 14616, 3 services, 23 devices, 1 incoming serial ports
    Network Service: AirPort, AirPort, en1
    Serial ATA Device: Hitachi HTS725050A9A362, 500.11 GB
    Serial ATA Device: HL-DT-ST DVDRW  GS23N
    USB Device: Hub
    USB Device: BRCM2070 Hub
    USB Device: Bluetooth USB Host Controller
    USB Device: Internal Memory Card Reader
    USB Device: Apple Internal Keyboard / Trackpad
    USB Device: Hub
    USB Device: IR Receiver
    USB Device: Built-in iSight
    Thunderbolt Bus:
    Macbook Pro 15" 2010
    Processor  2.66 GHz Intel Core i7
    Memory  8 GB 1067 MHz DDR3
    Graphics  NVIDIA GeForce GT 330M 512 MB
    Software  OS X 10.9.5 (13F34)

    You have the misfortune of owning a 2010 MBP that is experiencing GPU issues:
    http://support.apple.com/kb/TS4088?
    Make an appointment at an Apple store genius bar for a free evaluation.  You will be advised of your options.
    Bring the kernel panic report with you.
    Ciao.

  • Iphone 3gs randomly shuts off and won't turn on

    Yesterday i set down my iphone 3gs down on my counter for at least 5 minutes and came back and it was shut off. i tried recharging it, holding down both home and sleep keys, and pluging into my mac computer to try to restart it but its NOT working....it has been 24 hours since i last used it. Its a new phone and i have had it for 4 monthes. What should i do? - Zoe

    Follow basic troubleshooting found in your user Guide for your phone.
    http://manuals.info.apple.com/en_US/iphone_user_guide.pdf
    #1: Reset: http://support.apple.com/kb/HT1430
    #2: Restore: http://support.apple.com/kb/HT1414

  • My iPhone 4 randomly shut off and won't turn back on.

    I got a text message, so I tried swiping the screen to enter my passcode and my iPhone randomly went black. The Apple logo did not appear and the battery was not low at all. My lock button is broken, so I tried hitting the Home button and nothing happened. I plugged it into the charger and nothing happened. I tried my sound dock with similar results. I plugged it into my laptop, and my laptop recognizes it, but my phone stays dark. I've tried holding down the Home button and have tried several times unplugging my phone and trying it in the charger and my laptop. Someone please help me!!

    See https://discussions.apple.com/docs/DOC-3763.

  • My Macbook pro randomly shut off. When i hit the power button, i can hear it start up, but after a click sound, it stops booting up.  help?

    My Macbook pro randomly shut off. When i hit the power button, i can hear it start up, but after a click sound, it stops booting up.  help?

    Hi..
    Try Resetting the System Management Controller (SMC)
    If that doesn't help, try Troubleshooting MagSafe adapters
    When you post, please tell us which Mac OS X you have installed. Thanks 

  • I left my 4s in the car for apprx 35 mins in 35 degree weather and the phone completely shut off and won't turn back on.  the battery was fully charged

    i left my 4s in the car for apprx 35 mins in 35 degree weather and the phone completely shut off and won't turn back on.  the battery was fully charged.  please help   it is my only ways of communicating beyond my macbook

    It probably overheated and shut down. Hold the HOME and SLEEP buttons until an Apple logo appears. This will take 10 to 15 seconds of holding both buttons.

  • My iPhone shut off and won't turn back on.  What should I do?

    My iphone shut off and won't turn back on.  What should I do?

    sometimes if the battery drains completely you will need to leave it plugged into a charger for 10-15 minutes before you get any activity at all.  this is normal

  • I just. Bought an iPad air 2  about two weeks ago. Was working great then it froze on me shut off and won't turn on now?

    I just. Bought an iPad air 2  about two weeks ago. Was working great then it froze on me shut off and won't turn on now?

    A reset may help. Tap and hold the Home button and the On/Off buttons for approximately 15-20 seconds, until the Apple logo reappears. When the logo appears, release both buttons.
    No content is affected by this procedure.

  • My iPhone 5 shut off and won't turn back on

    My iPhone 5 shut off and won't turn back on

    Plug into a wall charger for about 10 mins and see if it comes back on.   You may have a dead battery.

Maybe you are looking for

  • How do I fully delete an email account from my Apple Mail app on my iMac?

    Hello all, How do I fully delete an email account from my Apple Mail app on my iMac? When I go here: Mail > Preferences Mail > Accounts I got the message that I needed to delete it from my Internet Accounts. When I go here: System Preferences > Inter

  • How can we get Sun Ray DHCP address in Windows XP?

    We need the DHCP address (served by Windows) of our Sun Rays as a variable in our Windows XP session (served by VDI 3 / vBox 2.0.10). Customer wants to use this for a windows script which maps the room printer to the Sun Rays Windows XP session. So t

  • About 64 bit platform

    can an oracle application on 64 bit platform be migrated to another. say from HP-UX 11i to windows server 2003. what is the difference in scalability issues between HP-UX 11i on PA-RISC 8700 ( 8 cpu) v/s windows server 2003 (enterprise edition) on It

  • Portlet content localization

    Hi, I am wondering if someone has successfully localized portlet contents in 5.0 using java. I created two properties files MessagesBundle.properties with "greetings = Hello." and MessagesBundle_de_DE.properties with "greetings = Hallo." In my portle

  • When you design an advert, do you do this in PS or ID?

    Sorry for the long-winded thread title... I've made up my first advert, a quarter page affair for an A5 booklet, but I'm wondering if I should have done it in photoshop or some other program. I created it in ID, saved it, then brought it back in as a