My 16gb 5th gen iPod Touch says it is connected to the internet, but it is not. What do I do?
Please help me. I have iOs 7. I tried going on safari but I says I'm not connected to the internet. I went to settings>wi-fi and then my router is displayed under the switch to turn on and off the wi-fi. Here is a picture : (It's in French)
What do I do to be able to use the internet?
Thanks
Does the iOS device connect to other networks?
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
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Hi, I was wondering if anybody here knows how to turn on location services without the ipod in your hand it is connected through find my iphone and it says its online but location services are turned off if anybody here knows or think they know it would be greatly appreciated
No.
- If you previously turned on the FIndMyiPod feature and location service is on, and wifi is on and connected go to iCloud, sign in, and go to FindMyiPhone. It the iPod has been restored it will never show up.
- Report to police and change the passwords fro all accounts used on the iPod.
- Apple will not help
Reporting a lost or stolen Apple product -
I have a new ipad, it says I am connected to the internet but will not work. When I attempt to go to a web sight the green bar moves 1/2 inch and nothing.
I have a used linksys router that I got from work. I tried connecting with a older ipad and every thing works correctly. any ideas?Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
• Launch Settings app
• Tap on Wi-Fi
• Tap on the blue arrow of the Wi-Fi network that you connect to from the list
• In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
My computer says it's connected to the internet, but I keep getting a message that my computer can't find the server. Could there be a problem with my computer's internet connection?
First, unplug the modem, for at least 10 secs., then unlpug you airport/ wifi/ then try to reconnect.
If it it does not not work, reconnect your modem, then reconnect your network utilites, use assistance. -
The ATT man says I am connected to the internet but I still have a flashing amber light
The ATT uverse man says I am connected to the internet but I still have a flashing amber light. Any suggestions?
Does this mean that the Time Capsule is connected to the Internet but it has a flashing amber light?.....or.....does this mean that the Time Capsule is not connected to the Internet and it has a flashing amber light?
If you are using a Mac, we need to know what operating system you are using in order to provide troubleshooting advice.
If you are not sure what operating system you are using, click the Apple icon in the upper left corner of the screen, then click About This Mac.
Please post back with the OS X Version number that you see there. -
My macbook pro says I am connected to the internet but won't load pages
my macbook pro says I am connected to the internet with a strong signal but it won't load any pages. The internet works fine on my iPhone and other computers so it must be an issue with my macbook. Any suggestions??
Change your router channel number. Most times this works & is all you have to do.
See KB Articles: http://support.apple.com/kb/HT1401 AirPort troubleshooting guide
http://support.apple.com/kb/HT2712 Using network locations in Mac OS X
============================
System Preferences>Network
Click the Assist Me button.
In the next window that pops up, click the Diagnostic button & do the necessary.
Also, run the Airport Utility app which is located inside the Utilities folder.
=====================
If using Linsys router contact LinkSys Customer Support and/or post in their forums.
If using Apple's Airport, please re-post over in one of the AirPort Forums.
-
Says i am connected to the internet,but Google just keeps loading and not give me access to google
says i am connected to the internet,try to go to google but just keeps loading the page without giving me accessto google
Hello @laidbacklady,
I have read your post on how you are not able to access the Internet, and that the web browser keeps loading up. Are you using Internet Explorer, Google Chrome or FireFox? Does this issue occur when you use a different browser? Are you able to connect to the Internet using a different computer? Are you connecting your computer to a wireless or wired network? I would be happy to help you, but first I would encourage you to post your product number for your computer. Below is a is an HP Support document that will demonstrate how to find your computer's product number.
How Do I Find My Model Number or Product Number?
Please re-post with the necessary information, this way I will be able to research this further for you. I look forward to your reply!
Cheers!
MechPilot
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping! -
My 5th gen iPod touh was stolen a month ago. I immediately removed that device from my account and yet today I looked at my photostream and there are tons of pics of these people on my photostream. How do I get this to stop?!?
Change your iCloud ID password: http://support.apple.com/kb/HT5624. After doing so, go to Settings>iCloud, tap Delete Account, then sign back in with the new password.
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IPod Touch 4G can't connect to the internet
I've seen similar posts, but there doesn't seem to be an answer.
I can connect my iPod Touch to my wireless router but cannot connect to the internet. Safari gives the following error:
"Cannot open page. Safari cannot open the page because it is not connected to the internet".
Other devices (wireless and not) can connect to the internet.
In the Wi-Fi settings, I have an IP address and subnet mask, but nothing for Router or DNS. I have reset the Wi-Fi settings a couple of times.
The router is a SpeedStream 6540.
Any help would be appreciated.I had the same problem on older dsl modems if your IP address is 169 you must connect to your router even if it is showing bars that your wii-fi is available & working. It took some time for me to figure this out but you must go to settings click on wi-fi (even if its showing your wii-fi signal name & that it is on it will only do this if you put in a password which is usually on the back/bottom of your modem in form of a sticker that reads device/access code or something similar or it may do this automatically remember just because you are connected doesn't mean you have access as of yet) Ok so here's the trick to it all you must select other then type in your network name same as your wii-fii name for example mine is a # yours maybe speedstreamer560 etc and then enter security code which is usually found on the back or bottom of your modem it will usually be a very very long # if it is wep you may also have wpa wpa2 etc your modem's sticker will let you know what you have so make sure under the security tab you press the > to select the security that applies to you. then yousave it or press done I forget it says and you will be connected but you must make positively sure you typed in all the right info especially those of you with wep theres like a combo of letters & #'s totaling 26 so just one mistake & no connect. Hope this has helped
-
My iPod touch 4g won't connect to the internet, what do I do?
My ipod touch 4g isn't going on to the internet, It's my SECOND IPOD TOUCH 4G WHITH PROBLEMS! The first iPod touch i had it swiched off while charging and i could not get it to switch on agian. NOW THIS! This iPod is starting to be a Freaking problem!!!!!!!!!!!!
Why doesn't it get on the internet? Can it not find your network? Or does it connect but can't open any pages?
-
My iPod touch 5 won't connect to the Internet!!
So it's been a week & I've been trying to get my ipod to connect to the Internet. I searched up EVERYTHING of how to fix your wifi connections & stuff, & nothing worked. my ipod keeps telling me to put the internet password in when I aleady did (and its the right password). When I am only close to the router, it'll give me wifi, but when I am upstairs or some other place, it will not give me wifi. I don't know if it's the wifi or my iPod because my iPods connects to other networks but not my home wifi. its also updated to iOS 8.1.
Does the iOS device connect to other networks? If yes that tends to indicate a problem with your network.
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
Says I'm connected to the internet, but browsers won't work
Hi everybody. Here's what happened: I was loading a program on my eMac, which was connected to the internet fine, and my mom shut the computer off. It seemed like the computer crashed--I couldn't access any of my files. So I realoaded the operating system. Most things worked OK, but I couldn't connect to the internet, and when I tried changing certain things, it asked for an administrator name and password, and wouldn't accept any of the accounts as an administrator. So I found a code the allowed me to create a new administrator, and used it; I can now finally edit my internet settings. But I can't connect. I finally got it to say I was connected in Network Status by clicking the checkmark next to AppleTalk; there's the little green light and it gives my IP address and everything. But none of my browsers will load, and Itunes can't connect either. Any suggestions?
Welcome to Apple Discussions!
Powering the machine down from the on/off switch typically is not recommended, because during a software shut down, some documents that are open are properly closed. What can happen is directory damage. Perhaps a key document for your Domain Nameserver got damaged. Try switching to OpenDNS DNS numbers from http://www.opendns.org/ on both your router and Network System Preferences. Restart the computer. Then it might fix the issue. Any proxy settings might need to be turned off as well. -
Hi,
My MacBook Pro won't connect to the internet, although it says it is connected. The laptop is about 2 years old and up until now has worked fine. My work PC laptop is connecting to the internet fine so I know it can't be the connection. I've checked for Adware/Malware (just in case) via safemac and that all seems fine.
I'm running OSX 10.8.5.
Any advice would be greatly appreciated.
Many thanks
LizBelieve it or not, that article helped me find a temporary solution. After reading it I realized that the problem did have to do with my DNS settings. I had taken the DNS settings that my ISP gives me when I dial up and plugged them into the configuration for my AirPort card. This apparently caused a problem because, although my wireless network is always on, it's not always connected to the internet. So those DNS settings were invalid most of the time.
I found that as long as I leave the area for DNS servers blank, the computer logs in normally. This further confirms my suspicion that something was trying to access the internet at login. I guess as long as I don't specify any DNS servers, the computer realizes it doesn't have an internet connection through my AirPort card.
So I just created two network locations: one for when my network is connected to the internet and one for when it isn't. In the first, I kept my original DNS settings because they work as long as I have an internet connection. In the second I did not specify any DNS servers. This seems to work fine, but I'd still like to know what is trying to access the internet at login. I've disabled the automatic update feature in all my programs that have it, but that doesn't seem to help the slowdown at login. Does anyone know how I could figure out what program is trying to access the internet? -
My brand new ipod touch 5 says it is connect to the internet but I can't access anything
I just opened an Ipod touch 5 and it says it is connect to my wireless internet at full strength, but when I try to use an internet based application it doesn't work. I can't connect to anything that needs internet.
The problem could be caused by a firewall in the router. For reasons that I do not understand, that will affect IOS (iPod/iPad) communication but will not affect computers or other devices.
You will need administrative access to the router. If a firewall is present, turn it off and test the iPod again. If it works, turn the firewall back on but weaken it a notch and test the iPod again. Repeat as required. -
why wont my ipod contact to the internet,please dont be techincal as i wont understand you. the router has a laptop connected and my sky tv.
Try:
- A reset. Nothing will be lost,
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears
- Powering off and then back on the router.
- Reset Nework settings: Settings>General>Reser>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
Does the iPod see the network(s)?
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