My 1st generation ipad won't power up. It flickers but then no display. It is fully charged and I have restored to factory settings
The ipad originally lost half of the display on the screen and now won't display at all, other than a slight flicker when you first try to turn on. I have been able to back up the contents and have restored to factory settings. The battery is fully charged. There is about 20gb of memory space available. Please can anyone help in diagnosing the problem?
The screen has probalby died. Or the backlight.
You can look into getting it fixed but you may be at the point of comparing investing to fix an older device or putting that money towards something newer that will have a longer life.
Similar Messages
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Hello I just found a problem with my Ipod nano 6th generation. It worked fine an hour ago but then the screen turned a dark grey. Did the restore through Itunes and then it went white. But now it's totally unresponsive and seems to be off even when it is plugged into itunes. Can't even restore it. I get Error 1415?
Hi clarity,
Welcome to Apple Support Communities.
You may want to first try removing and reinstalling the latest version of iTunes by following the steps in this article:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/HT1923
If you continue to receive the error message when connecting your iPod, see this article for more troubleshooting tips:
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
http://support.apple.com/kb/TS1814
Best,
Jeremy -
my iphone won't allow me to trash old email messages -- I get the little window that says "Unable to Move Message -- The message could not be moved to the mailbox Trash." AT&T can't help me -- no one else has this problem, even though we're all on the same server from my company. I have restored to factory settings, but it didn't help. My email account settings are correct, the same as on my computers, and I can trash old messages on them.
What do I do now?I have had a similar problem recently and followed advice here. Specifically, I used the brute force approach. As suggested by this site, I strongly urge you to backup your mailbox before trying this fix - just to be on the safe side.
Message was edited by: Rich JG -
I am unable to power off my iphone 4S. I have restored to factory settings and restored a back-up. Please help?
How are you trying to power it off?
And does a physical reset work? -
I have a 1st generation iPad and recently updated to iOS 5. However, I can't find my AppStore app icon now. Like it's disappeared!
How do I get the icon back?Do your have Restrictions turned on? Settings>General.
If that's not it, scroll to the left until you get to the search page. enter "App Store", does this find the app? If so, then the icon is lost on some later page or is in some folder. -
My 1st generation iPad won't restore
My first gen ipad won't restore. It won't turn on, it won't turn off, it won't show the apple logo when I try to put it in DFU mode, and it won't show the 'connect to itunes' symbol. Basically it won't do anything that all the trouble shooting tips suggest!
When I plug it into the mains via it's charging dock, it flashes the apple logo every 10 or 15 seconds, but when I plug it into the mac it only manages to flash very weakly every 5 seconds or so.
After many attempts, I managed to get itunes to recognise that there was 'an ipad in recovery mode' but every time I tried to restore it, I got the message 'unknown error 1602' and when I looked this up, it basically said it was the same as about 10 other error codes and that all I needed to do was change the USB port and/or restart itunes and/or the mac and it would all be good.
I did all of these things several times and in various permutations but to no avail.
I'm not 100% sure of the operating system on the ipad (and of course I can't check at the minute,) but I'm sure it's iOS 5. something! (I did update regularly, or when prompted by the system, but haven't done it in a while because my wife uses it now.)
My itunes is up to date - Version 11.0.1
I know it's a long-shot but can anyone help?
Thanks
PKI have a similar problem. But my iPad shows the connect iTunes screen and gives error 2001 when I try to restore it.
My iPad's battery was fine but I didn't use it for like 2 weeks. It's battery would've discharged and it turned off. When I tried to charge through wall socket, it got into the restart loop where it would show apple logo and turn off. So I did the simultaneous holding of Home and Sleep buttons for 10 seconds or more. It started showing connect to iTunes.
When I try to restore, the iTunes does the usual "extracting file" or something and go upto preparing for restore. But the iPad screen turns off from "connect to iTunes" and iTunes gives the error 2001, and the screen is back to connect to iTunes.
Also, if I don't plug in, the iPad seems dead, doesn't wake up or anything. -
I have a 6th generation ipod classic and i cant restore to factory settings because of erro 1139
Please help i cant restore my ipod classic 6th generation to factory settings because of error 1139
Did you follow the instructions here:
http://support.apple.com/kb/HT4367
Pay attention to differences in power connection depending on whether or not you have AppleTV2 or AppleTV 3.
Also some microUSB leads don't seem to work - try another if you can. Disconnect superfluous USB device/hubs too if possible.
AC -
I have an IPOD Nano 4th Generation 8GB and am unable to restore it back to factory settings even when it is connected to my MAC. I have tried the menu/select hold but is not doing anything. When connected to the MAC and select restore in itunes it comes up with 'Firmware Corrupt'. It also states the IPOD is up to date. I have the latest operating system on my MAC and wonder if this may be part of the issue?
Can anyone shed light as to what i can do to reset it back to factory settings as would like to sell it and ensure it is ready for the new owner.
Thanks
jay68gSee here: What to do if iPod can't be updated because the firmware file was corrupt or not found
B-rock -
I have a used ipad ,set back to factory settings. I open the app store, it connects and brings up the headers but there is no list of apps. Please advise.
Hey Jackysmack, any luck? I have the same exact issue. Have you got your app store to work yet? If so any tips I can try. Thanks
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Ipad Air disabled and will not restore to factory settings.
Hi Guys,
I recently had my ipad disabled by my little brother. He didn't know the password and kept going until he was completely locked out of it. I am familiar with restoring the device as it has happened once before.
That time it all went smoothly. However now I cant seem to get past the updates. Every time I try to restore the device it begins to update and then fails an hour into the process. It's so bloody frustrating.
Is there any particular reason why this update keeps failing or anyone know how I can restore without updating??
If it helps I receive a message of an "unknown error -39" which keeps appearing.
All help will be greatly appreciated as I have important projects on this thingI do not know that that particular code means, but many times, antivirus software and USB connections can have a negative impact on restoring with iTunes.
My suggestion would be to quit iTunes, restart both devices, disable your firewall and antivirus software, and use another USB a port if you have one to use. -
how do i fix it?
What was the exact wording of the error message? Usually a number or other information is provided in addition to just saying unknown error.
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Hello I went to wipe my 1st generation iPad and then tried to update the iOS now the iPad won't work at all any ideas what I can do?
You can't update the original iPad beyond iOS 5.1.1 so if you were already running that version, there was no reason to wipe the iPad to try to update.
Won't work at all, doesn't tell me the whole story. Does it power up but not respond to anything? Does it not power up at all? Some detailed information in context would really be helpful.
IF the device will not start up, try a reset. Hold down on the sleep and home buttons at the same time for about 10 seconds until the Apple Logo appears on the screen. -
I have the 1st generation iPad. All of a sudden it will not connect to my wi-fi. It finds my wi-fi, but will not totally connect. I have done everything...reset network, rebooted router etc and it still will not connect. My other divices are connected....iPhone and 3 Macs. Any suggestions?
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
• Launch Settings app
• Tap on Wi-Fi
• Tap on the blue arrow of the Wi-Fi network that you connect to from the list
• In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
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iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
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If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
My photos will not sync to my Apple TV (1st generation), ipad, iphone, or itouch. They used to be there but upon recent syncs with all devices they have all gone. I am totally baffled as I have not changed settings?
I had the same thing happen to me. It's a bug in iPhoto 9.4.2.
The first time you run iPhoto after upgrading to iPhoto 9.4.2, it "updates the iPhoto library". This sometimes tickles a bug where iTunes can see all your iPhoto albums, but iTunes thinks they are empty. Since iTunes thinks all your albums are empty, it dutifully deletes any photos from your synced iOS devices.
It's easy to tell if this is the problem you are seeing. Open iTunes and go to the photos sync panel for one of your iOS devices. If you have multiple albums checked, but iTunes shows a total of 0 photos, then you have the problem.
I spent an hour with an Apple Genius. he couldn't find any mention of this problem in their internal support system. His recomendation was to reinstall the operating the system. I suspect that this won't solve it.
The only solution I have found is to restore iPhoto 9.4.1 and the corresponding iPhoto library from your backups.
I would refrain from upgrading to iPhoto 9.4.2 until Apple has a fix for this issue. -
HT5278 1st generation ipad update
when will apple put an update out for 1st generation ipads?? Until then most apps will not work anymore etc.
Depending on what version of iOS you have there may be an update. Assuming you have iOS lower than 5 you'll need to connect your iPad to a Computer running iTuines (Can be a Mac or a Pc doesn't matter) and follow the update prompts.
You'll probably want to back up the iPad before updating though.
iOS: How to update your iPhone, iPad, or iPod touch
Scroll down to the section titled: Update your device using iTunes
You'll ony be able to update the iPad to a maximum of iOS 5.1.1 though if you don't already have it.
However before you do that, you may want to try and just perform a simple reset. If you haven't done this in a long time, the iPad can get stuffed up and develop minot glitches like freezing and crashing Apps.
Double click the home button to get to the Recently Used Apps Bar. Hold down on one of the icons until it starts to wiggle, and then tap on the (x) in the corner to close them off.
Once you've closed them all, tap the home button to go back to normal mode. Then Hold down the Home and Sleep/power buttons until you see the Apple Logo. Ignore any sliders that may appear. The iPad will perfomr the equivalent oif a reboot on a computer. This usually ehlps clears many unexplained glitches.
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