My 2 cents on MBP
I finally received my MBP on Monday after ordering it on Jan. 28th. I drove myself crazy checking this board and decided to take a break about 2 weeks ago. The reason I am writing is to give some people a sense of comfort and security. I was very worried about all the issues people wrote about here, whining, not restarting, speakers, freezing, poor iSight, overheating, etc...
So here is my 2 cents.
I haven't had one problem. AMEN.. And hopefully I don't jinx this by writing about it. Fortunately my MBP here doesn't make a single sound and virtually runs silent. I find that the CD drive on the MBP is far more quiet then my old PB (haven't compared the speed). Also, my MBP runs cooler then my PB did.
I've read here that all new ones have had issues resolved and I hope this is the case for everyone.
Lastly shipping.. Mine left China and made it to my door in Michigan in 2 days. I had to wait forever to get my MBP and was very disappointed that it took so long, however it was well worth the wait.
i have to say, reading this site has been a blessing in resolving some software problems (i'm not familiar with mac os) but also has made me very nervous.
i find myself wondering if my CD drive is too loud, if my case really closes evenly enough, etc.
i think rather than freak out about all the problems i'm just going to keep my fingers crossed and get myself the applecare extended warranty.
so long as i can back up my stuff + apple will replace it if it breaks, i'm fine with Revision A. to this point, i'm having a lot of fun with the MBP
$0.02
Similar Messages
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I submitted my MBP 2012 model to service center on
1. August 12: They reinstalled OS. Took it back on 13th evening
2. August 14: They did some hardware check and reinstalled OS. Took it back on 20th evening
3. August 21: Stil with service center, they are investigating
What service they are providing.
Very bad experience with apple.After august 21:
They changed logic borad and told me that HDD is fine.
After few days I called back they told me HDD is faulty.
I do not know rather they do not know what is the issue.
Thats why I want complete replacement of MBP.
Then they say about policies.
I want to get MBP replaced, as the warranty has expired on 28th.
I do not know whether they can resolve issue or not
The super advisors from apple team are also co-ordinating still it is taking too long.
So my question is I need a repacement, How to get it? -
How to center MBP pointer on startup (relocated)?
Following someone's advice (S.U. wrote: "I have no idea myself, but if you don't get an answer here, you might try your question in the Leopard forum which is where there might be more software experts. Good luck!"), I decided to relocate my previous post on "How to use your MacBook Pro", which goes as follows:
Hi guys (and ladies)!
New on this forum, I confess I didn't have much time to prowl it in search for an answer to the question in the tittle of this post. I apologize for this, but the question itself is pretty straightforward: I'd like my TrackPad pointer to appear in the center of the screen on startup, the way it does on... err, um, you know, the OS from Redmond... You know?
I find it a hassle to have to dislodge it from its upper left corner every time I boot up my MBP, especially considering it takes several attempts to move it, with the Apple menu usually appearing when all I need is to click on a Dock icon...
I read somewhere that an AppleScript could be devised that would remedy to my problem, but I'm not fluent in AppleScript, so if you guys suggest something along this route, please make it understandable for the newbie that I am!
Thanks in advance...
PS: I'm on Tiger, but I gather an AppleScript's an AppleScript, right...?Hi Didier Calzergues;
I have no ideas of how to solve your problem but I am going to suggest you repost here. Where I am sending you is the Automator section of Tiger since that it the operating system you are using.
Allan -
I sent it to the service center last month to be repaired. It was running fine and it was perfect except for the dead pixel. Today, I got it back. They changed the screen. When I got home, I opened it and it was running fine until my screen darkened with a message telling me that I need to restart. And I turned it on again, and after a few times of black screen and restarting, it won't turn on and it beeps 3x when I try to turn it on. It became worse after the dead pixel repair. My question is what is the problem with my mbp? And how long would it take to get repaired because I'm a collge student who really needs a laptop.
When it beeps 3 times, it means that it's the RAM. now we have two scenarios here :
1 - The RAM is Dead and needs to be replaced
2 - The other one is that during shipping and all the RAM might have been improperly seated, you need to take it to the service stores and they would reseat the RAM for you and that will be an easy fix. but if the RAM is dead then they would replace the RAM if your MBP is still under warranty. -
I've just noticed that there's a roundish area at the center of my screen that never goes fully dark. If I turn the screen brightness right down, it's still bright, and if the display goes to sleep there remains a faint bright patch (If I put the computer to sleep the screen is completely dark).
Should I be concerned about this?
Thanks!Boot from your install disc and test. If it still does it, you have a hardware issue. Contact Apple and get it serviced if you are still in warranty.
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101 -
I was an idiot and lost the tracking number for my package that was goin to Memphis to be fixed and of course the package supposedly still hasn't arrived after being sent 3 day ago an was overnighted. I'm pretty sure it's goin to Flextronics but for FedEx to track it they need the street address. All I have is the zip code of 38134. Thanks for the help.
Flextronics:::
5200 Tradeport Drive Memphis, TN 38141
(901) 215-2800 -
MBP Makes Better Media Center Than Mac Mini
Anyone agree?
Mac Mini (dual core); iMac 5G (20"); PowerBook G4 (12"); iPod Nano (4GB) Mac OS X (10.4.5)Bentley makes a better commuter car than Ford. Much nicer ride to work.
-
MBP, 15", mid-2010, Yosemite, is sluggish!
Hello,
I have read the post below this one "MacBook suddenly started running slow" posted by "stephjonas", and have completed the first step given by Linc as follows.... (also, I checked my battery cycle count which is 262 out of a maximum of 1,000)
"First, back up all data immediately, as your boot drive might be failing.
Step 1
This diagnostic procedure will query the log for messages that may indicate a system issue. It changes nothing, and therefore will not, in itself, solve your problem.
If you have more than one user account, these instructions must be carried out as an administrator. I've tested them only with the Safari web browser. If you use another browser, they may not work as described.
Triple-click anywhere in the line below on this page to select it:
syslog -k Sender kernel -k Message CReq 'Channel t|GPU D|I/O|find tok|n Cause: -' | tail | open -ef
Copy the selected text to the Clipboard (command-C).
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V).
The command may take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear.
A TextEdit window will open with the output of the command. Normally the command will produce no output, and the window will be empty. If the TextEdit window (not the Terminal window) has anything in it, stop here and post it — the text, please, not a screenshot. The title of the TextEdit window doesn't matter, and you don't need to post that."
I completed this step and the anonymized results are as follows:
Mar 17 12:01:49 MBP kernel[0] <Notice>: eFmreamwoerkwos/rSyksn/cSMaerilUviIc.fersa.mferawmorewko/rkVe/Vrseiorsnsi/onA/s /AM/SayilncSUIerv
Mar 17 12:01:57 MBP kernel[0] <Notice>: iokWa timit temccfsohoouk wait 19t119651 :v1:0s:api2 3timeou:t /Sy1912stem/1L6i9b7:r1a:0:r2y3://SystPrievatm/eLiFbrrameworary/Frkasm/eworEkxsc /hLaantgeenWteSbeSmearnvtiicceMsa.pfpingr.aframewomrekw/oVrekr/sVieornssi/oAn/sL /aAt/eEnxtchangSemeanWetbicMServicappiesn
Mar 17 12:02:39 MBP kernel[0] <Notice>: 2vate7:Framew/orarks/ExchangSystmeWebSemewervi/oLrkces.framewoibrsrary/Sugk//Fg eVersirstiaonmons/A/es.wExchaframeorworngeWekbServkices/s
Mar 17 12:03:15 MBP kernel[0] <Notice>: TTMMCCFCCSF S 11 MMSSGG HoHookokWaWaiitt ttmmcccfcfshshoook owk aiwait tvs apvis tapii metoimuet out 2103319813781:7571::10::0:282:8://SSyysstteemm//LLiibbrraarryy//FPrarmewivoatre ksF/Nroamteifwiorcakst/iSounCgegentsteior.nfrs.amfreawmeorwok/rVekrs/ioVnes/rAsi /oNontsi/fA/iSucggaetstiioonnsC
Mar 17 12:03:18 MBP kernel[0] <Notice>: TMCCTFMSCC FS 29728 MSMSGG HHooookWkaiWtai tt mtccmfcshcofosk hwoaiotk vwsaapiit t ivmesoaupit timeo2u26t 35383:209911:3607::281::0:/2U8:ser/s/Apmploniiccaati/oLnisb/raMrye/Pssrageefser .enacpeps/C/oncteontms.a/ppRlee.isCouarcles./Epnligstl
Mar 17 12:03:21 MBP kernel[0] <Notice>: TMCCFS 1 MSG HookWait tTMmCccCfsFSh ook 1w aiMSGt v sHoapoki Wtiaimetou tt mccfsho1ok9 w3ai8t1 7v57s:api1 t:imeo0u:t 28:210/33S81y7:st1e:m/0Li:bra2ry8/:Priva/SteyFsrteamme/Lwiborrakrsy/F/rSuamegwo gresksti/oNontsi.ffraicmeawtioornk/CVenertesiorn.sfr/Aa/Smugewgorek/sVetrsioions n
Mar 17 12:08:47 MBP kernel[0] <Notice>: TTMMCCCCFSFS 333148 MSMGS GH oHoookkWaWita titm cctfmcscfhosohkoo wkai wt aivst avpisa tpii tmiemeooutu t 21190156282659:061::10::08::8:/Sys/Utseme/rsLi/bmraornyi/Pcrai/vaLtiebFrramaerw y/oAprplksi/IcaCAtNoiotin fiSucpapotrti/onCsal.lfrHiamstewooryrDkB//VeCrasilonlHsis/At/orIy.sCAtNorotedia tfaic-sathimo
Mar 18 12:57:36 MBP kernel[0] <Notice>: disk1: I/O error.
--- last message repeated 5 times ---
Mar 19 13:13:36 MBP kernel[0] <Notice>: nspace-handler-unblock: did not find token 5413
Also, I ran Etrecheck and here are those results:
Problem description:
MBP is sluggish, slow, and hangs up constantly!!!!!!!
EtreCheck version: 2.1.8 (121)
Report generated March 20, 2015 at 9:17:36 AM CDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (15-inch, Mid 2010) (Technical Specifications)
MacBook Pro - model: MacBookPro6,2
1 2.8 GHz Intel Core i7 CPU: 2-core
8 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1067 MHz ok
BANK 1/DIMM0
4 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 262
Video Information: ℹ️
Intel HD Graphics - VRAM: 288 MB
Color LCD 1680 x 1050
NVIDIA GeForce GT 330M - VRAM: 512 MB
System Software: ℹ️
OS X 10.10.2 (14C1510) - Time since boot: 0:18:0
Disk Information: ℹ️
Hitachi HTS545050B9SA02 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 498.88 GB (342.91 GB free)
Core Storage: disk0s2 499.25 GB Online
MATSHITADVD-R UJ-898
USB Information: ℹ️
Apple Internal Memory Card Reader
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Logitech USB Optical Mouse
Apple Inc. Built-in iSight
Apple Computer, Inc. IR Receiver
Configuration files: ℹ️
/etc/hosts - Count: 3
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/LaCie Desktop Manager.app
[not loaded] com.LaCie.ScsiType00 (1.2.13 - SDK 10.5) [Click for support]
[not loaded] com.jmicron.driver.jmPeripheralDevice (2.0.4) [Click for support]
[not loaded] com.lacie.driver.LaCie_RemoteComms (1.0.1 - SDK 10.5) [Click for support]
[not loaded] com.oxsemi.driver.OxsemiDeviceType00 (1.28.13 - SDK 10.5) [Click for support]
/System/Library/Extensions
[loaded] com.globaldelight.driver.VoilaDevice (1.1 - SDK 10.1) [Click for support]
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.intego.backupassistant.agent.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
[loaded] com.trendmicro.itis.dca.plist [Click for support]
[running] com.trendmicro.itis.uimgmt.agent.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.adobe.SwitchBoard.plist [Click for support]
[loaded] com.adobe.versioncueCS3.plist [Click for support]
[running] com.intego.BackupAssistant.daemon.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]
[running] com.trendmicro.icore.av.plist [Click for support]
[running] com.trendmicro.icore.main.plist [Click for support]
[running] com.trendmicro.icore.wp.plist [Click for support]
[running] com.trendmicro.itis.plugin.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.adobe.ARM.[...].plist [Click for support]
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[loaded] com.facebook.videochat.[redacted].plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[loaded] com.trendmicro.itis.uninstaller.plist [Click for support]
User Login Items: ℹ️
Microsoft AU Daemon Application (/Applications/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft AU Daemon.app)
iTunesHelper UNKNOWN (missing value)
AdobeResourceSynchronizer Application (/Applications/Adobe Acrobat 8 Professional/Adobe Acrobat Professional.app/Contents/Support/AdobeResourceSynchronizer.app)
Launch Nikon Message Center 2 Application (/Applications/Nikon Software/Nikon Message Center 2/Nikon Message Center 2.app/Contents/SharedSupport/Launch Nikon Message Center 2.app)
Launch Nikon Message Center 2 Application (/Applications/Nikon Software/Nikon Message Center 2/Nikon Message Center 2.app/Contents/SharedSupport/Launch Nikon Message Center 2.app)
Internet Plug-ins: ℹ️
DirectorShockwave: Version: 12.0.3r133 - SDK 10.6 [Click for support]
Unity Web Player: Version: UnityPlayer version 3.4.0f5 - SDK 10.5 [Click for support]
Default Browser: Version: 600 - SDK 10.10
AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 [Click for support]
NP_2020Player_WEB: Version: 5.0.91.0 - SDK 10.6 [Click for support]
AdobePDFViewerNPAPI: Version: 10.1.13 [Click for support]
FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
Flash Player: Version: 17.0.0.134 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
iPhotoPhotocast: Version: 7.0
SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 10.1.13 [Click for support]
JavaAppletPlugin: Version: Java 8 Update 31 Check version
User internet Plug-ins: ℹ️
WebEx64: Version: 1.0 - SDK 10.6 [Click for support]
Safari Extensions: ℹ️
Trend Micro Toolbar
3rd Party Preference Panes: ℹ️
Adobe Version Cue CS3 [Click for support]
Flash Player [Click for support]
FUSE for OS X (OSXFUSE) [Click for support]
Java [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 498.88 GB Disk used: 155.97 GB
Destinations:
LaCie [Local]
Total size: 999.86 GB
Total number of backups: 9
Oldest backup: 2015-02-08 20:46:29 +0000
Last backup: 2015-03-19 00:48:06 +0000
Size of backup disk: Adequate
Backup size 999.86 GB > (Disk used 155.97 GB X 3)
Top Processes by CPU: ℹ️
4% WindowServer
2% Activity Monitor
1% sysmond
0% AppleSpell
0% fontd
Top Processes by Memory: ℹ️
137 MB mds_stores
103 MB Finder
86 MB iCoreService_av
86 MB Messages
77 MB WindowServer
Virtual Memory Information: ℹ️
5.15 GB Free RAM
1.60 GB Active RAM
794 MB Inactive RAM
1.04 GB Wired RAM
1.46 GB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Mar 20, 2015, 08:49:07 AM Self test - passed
Mar 19, 2015, 07:48:11 PM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-03-19-194811_[ redacted].cpu_resource.diag [Click for details]
Mar 19, 2015, 03:35:35 PM /Library/Logs/DiagnosticReports/discoveryd_2015-03-19-153535_[redacted].cpu_res ource.diag [Click for details]
Mar 19, 2015, 03:25:32 PM /Library/Logs/DiagnosticReports/firefox_2015-03-19-152532_[redacted].hang
Mar 19, 2015, 02:24:11 PM /Library/Logs/DiagnosticReports/Install Adobe Flash Player_2015-03-19-142411_[redacted].crash
Mar 19, 2015, 02:05:29 PM /Library/Logs/DiagnosticReports/Install Adobe Flash Player_2015-03-19-140529_[redacted].crash
Mar 19, 2015, 01:57:08 PM /Library/Logs/DiagnosticReports/discoveryd_2015-03-19-135708_[redacted].cpu_res ource.diag [Click for details]
Mar 18, 2015, 12:59:39 PM /Users/[redacted]/Library/Logs/DiagnosticReports/cfprefsd_2015-03-18-125939_[re dacted].crash
Mar 18, 2015, 12:59:16 PM /Users/[redacted]/Library/Logs/DiagnosticReports/cfprefsd_2015-03-18-125916_[re dacted].crash
Mar 18, 2015, 12:58:29 PM /Users/[redacted]/Library/Logs/DiagnosticReports/cfprefsd_2015-03-18-125829_[re dacted].crash
Mar 18, 2015, 12:58:03 PM /Users/[redacted]/Library/Logs/DiagnosticReports/cfprefsd_2015-03-18-125803_[re dacted].crash
Mar 17, 2015, 11:59:28 AM /Library/Logs/DiagnosticReports/iCoreService_2015-03-17-115928_[redacted].crash
WHAT DO I NEED TO DO NEXT? Thank you all in advance..."Hacked" is not my terminology, and I don't believe it's intended to be derogatory. What you describe is a perfectly legitimate reason to alter Hosts.
If your Mac still isn't working as expected after uninstalling Intego and Trend Micro, read on. The necessity to have a reliable backup cannot be overstated, since what you describe may be an indication of impending disk failure.
Back up your Mac if you have not already done so. To learn how to to that read Mac Basics: Time Machine backs up your Mac - Apple Support
If your Mac is momentarily unresponsive, consider the following.
Launch the Console app - it is in your Utilities folder. You can find it by selecting Utilities from the Finder's Go menu.
If the log list column on the left is not already displayed, show the log list by selecting Show Log List from Console's View menu. Select Show Toolbar if it is not already shown.
Locate system.log in the list and select it. Many date and time-stamped entries will appear, hundreds of them, and you must find the entries relevant to your Mac's problem.
To do that click the Clear Display button in the Toolbar. All previously displayed log entries will be disappear.
Next: Perform whatever actions cause the Mac to exhibit the slow behavior. If the problem is caused by errors logged by the system, the Console window will show them being recorded in system.log.
One or more of them, along with their time stamps, may reveal the reason for the problem you describe.
Copy and paste those log entries in a reply. If hundreds of the same repetitive messages appear, please edit them before posting. There should be no need for more than a few log entries.
Most of the entries will be cryptic but will contain information you might consider personal such as your Mac's name. If you do not want that information to appear, delete or obscure it when posting your reply. Leave enough information so that the entries can be deciphered. -
15" MBP Mid-2010 (6,2) SMC 1.7 Broke my MBP
Hi All,
My beloved 15" Mid 2010 MacBook Pro is not well and is sitting on life support and is only barely amongst the living. On the 23rd Feb 2013 I noticed the SMC 1.7 firmware update in my AppStore App (this firmware was released on the 13th of Feb if I can recall correctly) and unfortunately I clicked install.
The update started to install and then stated that my Battery should be charged (it was 100%) and power plugged in (it was) and requested a reboot to which I clicked yes. Started rebooting and installing the firmware and rebooted once or twice automatically and then after the final reboot, screen black and no Apple Power boot sound. I left it for 5mins and then thought ok, maybe its powered down. Pressed the Bower button and all I could hear was the CD-Rom powering and no display and no sound. I tried the PRAM reset, SMC reset but nothing. The following day I took it to our only Apple Center (Live in Windhoek,Namibia) in the Country. The next day they phoned and said that my Logic Board is faulty. I told them that my MBP was perfect until the stupid SMC update. They told me that I can leave a kidney and a peace of my liver as for the repair costs will be something like US$900 or I could buy a second hand Logic Board for something like US$500.
This is a no go for me as for all was fine up until the SMC update came through. As for I had nothing to loose now anymore, I opened the MBP and removed the Battery and with the power cord disconnected and holding the Power Button for a couple of seconds and while holding the Power Button, connecting the power cord and after a few seconds releasing the Power Button again, my MBP started up. Problem now is that my Fans run 100% and the keyboard backlight is dead and the battery does not charge nor is seen by the MBP. I can now switch it off an back on and my MBP will power up and boot into OSX. If I do a SMC reset (holding shift control option while pressing power button), I am back where I started - MBP not power on, but battery charges again etc. Doing the whole battery removal again with power button pressing and only then connecting the power cord, it starts again.
After booting into OSX, I had a look at my system profiler and now see that the SMC version is 1.70f6 and as per this page http://support.apple.com/kb/ht1237 , my version should have flash 1.58f17 - Seems like there was a bug in Apple's SMC 1.7 Firmware code it it thought that my 15"MBP was a 17"MBP and now my SMC does not talk propperly with my hardware it seeems. I maild the Apple Guys here in Windhoek about my findings and asked them to get in contact with the Apple Geniouses overseas to find out if they could downgrade the SMC again or if they have a fix, but they don't want to help and just sayed I must have a look on www.apple.com/support and downloads and search for my SMC version and install.
That does not work as for the packages just say its not for my version - well my version is not for my MBP!
Is there maybe somebody that can help me or should I just throw my MBP away, of maybe wait 2 years in hope that another SMC version will come out that will load the propper SMC code onto my MBP? Please Guys and Girls out there - any manual way maybe of forcing a SMC firmware downgrade or reapplying the propper code of version 1.7?
Please and keeping fingers crossed.
MarkOk, it has now been three months since the last SMC 1.7 firmware update broke my mid-2010 15” MacBook Pro and having had it at two different Apple “Certified” technical centers and both told me that there is nothing that Apple can do except for replacing the Logic Board for something like US$ 500. I was not going to pay that amount for a 2010 MacBook to have its LogicBoard replaced so I unfortunately went out and bought a new MacBook Pro last month. Why unfortunately ............. BECAUSE I MANAGED TO FIX MY OLD MBP :-)
As of yesterday, I personally see a Apple “Genius” on the same level as the Petrol Attendants here in Africa that fill up your car! They know you need fuel to be able to drive your car, but that is where their knowledge or drive to figure something out stops. Ok, I am still very upset of having to fork out so much money for nothing. And yes, I do not like Apple personnel anymore, but I cannot live without my Apple machine (that is why I bought another when my old one was thought of being pushing up daisies).
I only managed to do this as for I had a brick lying around and I could not live with the idea that nothing can be done by recovering or downgrading the SMC firmware except for replacing the LogicBoard. I can also not imagine that Apple Personnel do NOT have a low level firmware recovery tool for the MBP 2010 and above models.
Ok, how did I fix it? By pure luck and by putting 1 and 1 together and getting 11 and not two :-)
If you happen to have a SMC firmware update that went bad on your machine, in my case the SMC 1.7 has three models SMC updates in one file and it loaded the wrong version onto my MacBook Pro, you can try the following:
Symptom:
MacBook Pro does not want to power up. You can only hear the CDRom making some noise and screen stays black and MBP powers off again.
Do this only if there is no other way around and when our of Warranty. Do this at your own risk.
The Fix:
Disconnect power
Open MBP and disconnect/remove the battery - close the back cover again
While power is still disconnected, press and hold the power button for about 5 seconds and then while pressing and holding the power button, connect the power cable to the MBP.
If you are lucky, your MBP will now power up with the fans blazing at 100% and keyboard backlight will be off. This seems to be a recovery emergency mode or something. If you MBP did not power up, try again. If your MBP does not power up then you have a different problem and don’t need to continue the following steps.
Boot you OSX and go onto the Internet and Download the right SMC firmware version for your MBP from: http://support.apple.com/kb/HT1237
Mount/Open the .dmg file and copy out the “Firmware”.pkg file.
Use Pacifist or the command line to extract the content of the .pkg file.
In my case the Apple SMC update had three models firmware in the .pkg file and the correct one for the Mid-2010 15” model was in the folder SMC18 or something. Find your correct model firmware for your MBP and copy out the following two files: SmcFlasher.efi and 2010MBP15.smc (the 2010MBP15.smc will be different for other MBP models)
Copy those two files onto the OSX disk drive to a location that you can remember like /User/username/Dowloads/smc or where ever.
Google and search for rEFIt . This is a boot loader app the will take over the boot process when you start up your MBP to enable you to go into a shell utility. Read up on how to install and how to activate the refit utility. When installed and enabled, the next time you reboot your MBP you will see the utility start up before your OSX boots.
If you see the rEFIt utility start after you rebooted the MBP, use the arrow on your keyboard and select shell and press enter. The shell.efi utility will start to boot in a “DOS” like window and after you see something where it wants to configure or setup something, just press ESC to cancel that.
After the util booted, you need to first change to your internel disk with the command “ fs1:” that is F S ONE Colon then Enter, standing for filesystem 1
Now you can change to the folder to where you copied the two firmware files like :
cd Users
cd username
cd Downloads
cd smc
There are different ways of going to the folder or find the place where you put the files.
After finding the folder with the two files you can start the update process.
First need to get the SMC into the right state
SmcFlasher.efi -reset 1
Your MBP fans should now quiet down.
Lets Flash :-)
SmcFlasher.efi -force -LoadApp 2010MBP15.smc -norestart
Your SMC should now be flashing with the right version. Once done, power down the MBP. Power the MBP back on and do a SMC reset and all should be fine now. You can now connect the battery again and start using your MBP.
Hope this helps somebody. No Warranty and this is done AT OWN RISK! -
Frequent kernel panics/crashes on mid-2012 13" MBP
For several months I've been experiencing frequent kernel panics on my MBP. It can occur at anytime and is seemingly random. Sometimes I get green lines on the screen when it freezes, before it reboots itself or I am forced to do it myself.
The MBP is the 13" mid-2012 model (Yosemite 10.10.3)
2.9Ghz Intel Core i7
8 GB 1600 MHz DDR3
Intel HD Graphics 4000 1024 MB
I've already taken the MBP to the Genius bar recently, and they completely reinstalled Yosemite for me, wiping everything off it and starting from scratch. For a day or so it was fine, before the problems started occurring again.
Sometimes when it's rebooting, it fails during this and reboots all over again.
I've been reading the forums for a while, looking for people who have similar issues, and so I've already got the log here through Terminal, hopefully this helps in identifying my problem(s):
Start time: 14:17:54 04/18/15
Revision: 1295
Model Identifier: MacBookPro9,2
System Version: OS X 10.10.3 (14D136)
Kernel Version: Darwin 14.3.0
Time since boot: 4:01
UID: 501
Battery
Cycle Count: 1019
Energy (sampled)
WindowServer (UID 88): 6.28
Diagnostic reports
2015-04-09 com.apple.WebKit.WebContent crash x3
2015-04-09 networkd crash x3
2015-04-10 Kernel panic
2015-04-10 networkd crash x9
2015-04-13 WindowServer crash x2
2015-04-13 com.apple.WebKit.WebContent crash x2
2015-04-13 networkd crash x2
2015-04-14 Google Chrome Helper crash
2015-04-14 Kernel panic
2015-04-14 com.apple.WebKit.WebContent crash x18
2015-04-14 networkd crash x3
2015-04-17 com.apple.AmbientDisplayAgent crash
2015-04-17 com.apple.WebKit.WebContent crash
2015-04-18 com.apple.WebKit.WebContent crash x12
2015-04-18 hidd crash
2015-04-18 networkd crash
HID errors: 26
Shutdown codes
-112 1
-62 15
Kernel log
Apr 13 09:05:10 Sleep failure code 0x00000bc4 0x14006500
Apr 13 21:48:02 SerialATAPI device reconfiguration did not complete successfully. (failedCommandInfo = 0x1)
Apr 14 08:48:26 Limiting closed port RST response from 272 to 250 packets per second
Apr 14 17:34:59 Limiting closed port RST response from 269 to 250 packets per second
Apr 14 22:41:03 Limiting closed port RST response from 295 to 250 packets per second
Apr 14 23:00:30 Limiting closed port RST response from 266 to 250 packets per second
Apr 15 11:18:47 Sleep failure code 0x00000840 0x27006900
Apr 15 11:19:42 0xffffff803c824960) triggered DYLD shared region unnest for map: 0xffffff803c824960, region 0x7fff95400000->0x7fff95600000. While not abnormal for debuggers, this increases system memory footprint until the target exits.
Apr 15 16:00:52 Sleep failure code 0x00000000 0x28006900
Apr 16 00:40:13 Limiting closed port RST response from 300 to 250 packets per second
Apr 16 00:42:01 Limiting closed port RST response from 252 to 250 packets per second
Apr 16 00:43:31 Limiting closed port RST response from 280 to 250 packets per second
Apr 16 19:10:39 Limiting closed port RST response from 685 to 250 packets per second
Apr 16 19:14:48 Limiting closed port RST response from 523 to 250 packets per second
Apr 16 19:17:40 Limiting closed port RST response from 455 to 250 packets per second
Apr 16 21:29:30 SerialATAPI device reconfiguration did not complete successfully. (failedCommandInfo = 0x1)
Apr 17 00:24:13 firefox (map: 0xffffff8031fbce10) triggered DYLD shared region unnest for map: 0xffffff8031fbce10, region 0x7fff94000000->0x7fff94200000. While not abnormal for debuggers, this increases system memory footprint until the target exits.
Apr 17 10:34:24 proc 672: load code signature error 4 for file "RdrCEF Helper"
Apr 17 10:34:24 proc 673: load code signature error 4 for file "RdrCEF Helper"
System log
Apr 18 14:06:42 SubmitDiagInfo: Failed to submit problem report file:///Users/USER/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2 015-04-18-092946_Jamess-MacBook-Pro.crash
Apr 18 14:06:42 SubmitDiagInfo: Failed to submit problem report file:///Users/USER/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2 015-04-18-092947_Jamess-MacBook-Pro.crash
Apr 18 14:06:42 SubmitDiagInfo: Failed to submit problem report file:///Users/USER/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2 015-04-18-092952_Jamess-MacBook-Pro.crash
Apr 18 14:06:42 SubmitDiagInfo: Failed to submit problem report file:///Users/USER/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2 015-04-18-092953-1_Jamess-MacBook-Pro.crash
Apr 18 14:06:42 SubmitDiagInfo: Failed to submit problem report file:///Users/USER/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2 015-04-18-092953_Jamess-MacBook-Pro.crash
Apr 18 14:06:42 SubmitDiagInfo: Failed to submit problem report file:///Users/USER/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2 015-04-18-100859_Jamess-MacBook-Pro.crash
Apr 18 14:06:42 SubmitDiagInfo: Failed to submit problem report file:///Users/USER/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2 015-04-18-134943_Jamess-MacBook-Pro.crash
Apr 18 14:06:42 SubmitDiagInfo: Failed to submit problem report file:///Library/Logs/DiagnosticReports/hidd_2015-04-18-093006_Jamess-MacBook-Pr o.crash
Apr 18 14:06:42 SubmitDiagInfo: Failed to submit problem report file:///Library/Logs/DiagnosticReports/networkd_2015-04-18-102718_Jamess-MacBoo k-Pro.crash
Apr 18 14:16:50 SubmitDiagInfo: Connection to https://radarsubmissions.apple.com/submit failed. statusCode: 500 error: (null)
Apr 18 14:16:50 SubmitDiagInfo: Error while submitting usage and diagnostic messages. SubmitDiagInfo failed to submit diagnostic messages
Apr 18 14:16:50 SubmitDiagInfo: Failed to submit problem report file:///Users/USER/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2 015-04-17-094346_Jamess-MacBook-Pro.crash
Apr 18 14:16:50 SubmitDiagInfo: Failed to submit problem report file:///Users/USER/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2 015-04-17-143603_Jamess-MacBook-Pro.crash
Apr 18 14:16:50 SubmitDiagInfo: Failed to submit problem report file:///Users/USER/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2 015-04-17-143615_Jamess-MacBook-Pro.crash
Apr 18 14:16:50 SubmitDiagInfo: Failed to submit problem report file:///Users/USER/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2 015-04-17-154139_Jamess-MacBook-Pro.crash
Apr 18 14:16:50 SubmitDiagInfo: Failed to submit problem report file:///Users/USER/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2 015-04-18-092946-1_Jamess-MacBook-Pro.crash
Apr 18 14:16:50 SubmitDiagInfo: Failed to submit problem report file:///Users/USER/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2 015-04-18-092946_Jamess-MacBook-Pro.crash
Apr 18 14:16:50 SubmitDiagInfo: Failed to submit problem report file:///Users/USER/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2 015-04-18-092947_Jamess-MacBook-Pro.crash
Apr 18 14:16:50 SubmitDiagInfo: Failed to submit problem report file:///Users/USER/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2 015-04-18-092952_Jamess-MacBook-Pro.crash
Apr 18 14:16:50 SubmitDiagInfo: Failed to submit problem report file:///Users/USER/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2 015-04-18-092953-1_Jamess-MacBook-Pro.crash
Apr 18 14:16:50 SubmitDiagInfo: Failed to submit problem report file:///Users/USER/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2 015-04-18-092953_Jamess-MacBook-Pro.crash
Apr 18 14:16:50 SubmitDiagInfo: Failed to submit problem report file:///Users/USER/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2 015-04-18-100859_Jamess-MacBook-Pro.crash
Apr 18 14:16:50 SubmitDiagInfo: Failed to submit problem report file:///Users/USER/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2 015-04-18-134943_Jamess-MacBook-Pro.crash
Apr 18 14:16:50 SubmitDiagInfo: Failed to submit problem report file:///Library/Logs/DiagnosticReports/hidd_2015-04-18-093006_Jamess-MacBook-Pr o.crash
Apr 18 14:16:50 SubmitDiagInfo: Failed to submit problem report file:///Library/Logs/DiagnosticReports/networkd_2015-04-18-102718_Jamess-MacBoo k-Pro.crash
launchd log
Apr 18 10:17:28 com.apple.xpc.launchd.domain.pid.SecurityAgent.205: Failed to bootstrap path: path = /System/Library/Frameworks/Security.framework/Versions/A/XPCServices/XPCTimeSta mpingService.xpc, error = 1: Operation not permitted
Apr 18 10:17:28 com.apple.xpc.launchd.domain.pid.SecurityAgent.205: Failed to bootstrap path: path = /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/XPCSer vices/DataDetectorsDynamicData.xpc, error = 1: Operation not permitted
Apr 18 10:17:28 com.apple.xpc.launchd.domain.pid.SecurityAgent.205: Failed to bootstrap path: path = /System/Library/PrivateFrameworks/SpeechRecognitionCore.framework/Versions/A/XP CServices/com.apple.SpeechRecognitionCore.brokerd.xpc, error = 1: Operation not permitted
Apr 18 10:17:28 com.apple.xpc.launchd.domain.pid.SecurityAgent.205: Failed to bootstrap path: path = /System/Library/Frameworks/AppKit.framework/Versions/C/XPCServices/SandboxedSer viceRunner.xpc, error = 1: Operation not permitted
Apr 18 10:17:28 com.apple.xpc.launchd.domain.pid.SecurityAgent.205: Failed to bootstrap path: path = /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/XPCServices/com.apple.DictionaryServiceHelper.x pc, error = 1: Operation not permitted
Apr 18 10:17:28 com.apple.xpc.launchd.domain.pid.SecurityAgent.205: Failed to bootstrap path: path = /System/Library/Frameworks/IOKit.framework/Versions/A/XPCServices/IOServiceAuth orizeAgent.xpc, error = 1: Operation not permitted
Apr 18 10:17:28 com.apple.xpc.launchd.domain.pid.SecurityAgent.205: Failed to bootstrap path: path = /System/Library/Frameworks/Security.framework/Versions/A/XPCServices/XPCKeychai nSandboxCheck.xpc, error = 1: Operation not permitted
Apr 18 10:17:28 com.apple.xpc.launchd.domain.pid.SecurityAgent.205: Path not allowed in target domain: type = uid, path = /System/Library/Frameworks/AppKit.framework/Versions/C/XPCServices/SandboxedSer viceRunner.xpc/Contents/MacOS/SandboxedServiceRunner error = 1: Operation not permitted, origin = /System/Library/Frameworks/Security.framework/Versions/A/XPCServices/SecurityAg ent.xpc
Apr 18 10:17:28 com.apple.xpc.launchd.domain.pid.SecurityAgent.205: Path not allowed in target domain: type = uid, path = /System/Library/PrivateFrameworks/SpeechRecognitionCore.framework/Versions/A/XP CServices/com.apple.SpeechRecognitionCore.brokerd.xpc/Contents/MacOS/com.apple.S peechRecognitionCore.brokerd error = 1: Operation not permitted, origin = /System/Library/Frameworks/Security.framework/Versions/A/XPCServices/SecurityAg ent.xpc
Apr 18 10:17:28 com.apple.xpc.launchd.domain.pid.SecurityAgent.205: Path not allowed in target domain: type = uid, path = /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/XPCSer vices/DataDetectorsDynamicData.xpc/Contents/MacOS/DataDetectorsDynamicData error = 1: Operation not permitted, origin = /System/Library/Frameworks/Security.framework/Versions/A/XPCServices/SecurityAg ent.xpc
Apr 18 10:17:28 com.apple.xpc.launchd.domain.pid.SecurityAgent.205: Path not allowed in target domain: type = uid, path = /System/Library/PrivateFrameworks/GeoServices.framework/Versions/A/XPCServices/ com.apple.geod.xpc/Contents/MacOS/com.apple.geod error = 1: Operation not permitted, origin = /System/Library/Frameworks/Security.framework/Versions/A/XPCServices/SecurityAg ent.xpc
Apr 18 10:17:28 com.apple.xpc.launchd.domain.user.200: Could not read path: path = /Library/LaunchAgents/com.oracle.java.Java-Updater.plist, error = 2: No such file or directory
Apr 18 10:17:28 com.apple.xpc.launchd.domain.user.200: Failed to bootstrap path: path = /Library/LaunchAgents/com.oracle.java.Java-Updater.plist, error = 2: No such file or directory
Apr 18 10:17:30 com.apple.xpc.launchd.domain.user.89: Could not read path: path = /Library/LaunchAgents/com.oracle.java.Java-Updater.plist, error = 2: No such file or directory
Apr 18 10:17:30 com.apple.xpc.launchd.domain.user.89: Failed to bootstrap path: path = /Library/LaunchAgents/com.oracle.java.Java-Updater.plist, error = 2: No such file or directory
Apr 18 10:17:44 com.apple.xpc.launchd.domain.user.92: Could not read path: path = /Library/LaunchAgents/com.oracle.java.Java-Updater.plist, error = 2: No such file or directory
Apr 18 10:17:44 com.apple.xpc.launchd.domain.user.92: Failed to bootstrap path: path = /Library/LaunchAgents/com.oracle.java.Java-Updater.plist, error = 2: No such file or directory
Apr 18 10:17:45 com.apple.xpc.launchd.domain.user.501: Could not read path: path = /Library/LaunchAgents/com.oracle.java.Java-Updater.plist, error = 2: No such file or directory
Apr 18 10:17:45 com.apple.xpc.launchd.domain.user.501: Failed to bootstrap path: path = /Library/LaunchAgents/com.oracle.java.Java-Updater.plist, error = 2: No such file or directory
Apr 18 10:17:45 com.apple.xpc.launchd.user.501.100005.Aqua: Could not read path: path = /Library/LaunchAgents/com.oracle.java.Java-Updater.plist, error = 2: No such file or directory
Apr 18 10:17:45 com.apple.xpc.launchd.user.501.100005.Aqua: Failed to bootstrap path: path = /Library/LaunchAgents/com.oracle.java.Java-Updater.plist, error = 2: No such file or directory
Apr 18 10:17:46 com.apple.xpc.launchd.domain.user.202: Could not read path: path = /Library/LaunchAgents/com.oracle.java.Java-Updater.plist, error = 2: No such file or directory
Apr 18 10:17:46 com.apple.xpc.launchd.domain.user.202: Failed to bootstrap path: path = /Library/LaunchAgents/com.oracle.java.Java-Updater.plist, error = 2: No such file or directory
Apr 18 10:17:49 com.apple.xpc.launchd.domain.user.55: Could not read path: path = /Library/LaunchAgents/com.oracle.java.Java-Updater.plist, error = 2: No such file or directory
Apr 18 10:17:49 com.apple.xpc.launchd.domain.user.55: Failed to bootstrap path: path = /Library/LaunchAgents/com.oracle.java.Java-Updater.plist, error = 2: No such file or directory
Console log
Apr 13 21:40:28 ReportCrash: Too many crashes in rapid succession! No crash report being written for pid 1024
System services loaded
com.adobe.ARMDC.Communicator
com.adobe.ARMDC.SMJobBlessHelper
com.adobe.fpsaud
com.apple.networkd
- status: -11
com.apple.nsurlsessiond_privileged
- status: 1
com.apple.spindump
- status: 75
com.apple.watchdogd
org.macosforge.xquartz.privileged_startx
System services disabled
com.apple.NetBootClientHelper
Login services loaded
com.apple.nsurlsessiond
- status: 1
com.bittorrent.BitTorrent
com.google.keystone.user.agent
com.kodak.BonjourAgent
com.spotify.webhelper
org.macosforge.xquartz.startx
User login items
Flux
- /Applications/Flux.app
Safari extensions
AdBlock
- com.betafish.adblockforsafari
YouTube Center Developer Build
- dk.yeppha.ytcenter
iCloud errors
comapple.CloudPhotosConfiguration 22
cloudphotosd 19
Mail 6
Finder 3
CallHistorySyncHelper 3
comapple.InputMethodKit.UserDictionary 1
cloudd 1
Spotlight 1
Continuity errors
lsuseractivityd 130
sharingd 31
Restricted files: 7
Lockfiles: 1
Contents of /Library/LaunchAgents/com.kodak.BonjourAgent.plist
- mod date: Sep 21 07:39:00 2012
- checksum: 2625351456
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Kodak Version</key>
<string>7.1.6.10</string>
<key>Label</key>
<string>com.kodak.BonjourAgent</string>
<key>OnDemand</key>
<false/>
<key>ProgramArguments</key>
<array>
<string>/Library/Printers/Kodak/AiO_Printers/KodakAiOBonjourAgent.app/Contents/ MacOS/KodakAiOBonjourAgent</string>
</array>
<key>ServiceIPC</key>
<true/>
</dict>
</plist>
Contents of /Library/LaunchAgents/org.macosforge.xquartz.startx.plist
- mod date: Aug 11 22:52:54 2014
- checksum: 2451978492
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>org.macosforge.xquartz.startx</string>
<key>ProgramArguments</key>
<array>
<string>/opt/X11/lib/X11/xinit/launchd_startx</string>
<string>/opt/X11/bin/startx</string>
<string>--</string>
<string>/opt/X11/bin/Xquartz</string>
</array>
<key>Sockets</key>
<dict>
<key>org.macosforge.xquartz:0</key>
<dict>
<key>SecureSocketWithKey</key>
<string>DISPLAY</string>
</dict>
</dict>
<key>ServiceIPC</key>
<true/>
<key>EnableTransactions</key>
<true/>
...and 2 more line(s)
Contents of /Library/LaunchDaemons/com.adobe.ARMDC.Communicator.plist
- mod date: Apr 8 19:08:28 2015
- checksum: 3887726299
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.adobe.ARMDC.Communicator</string>
<key>MachServices</key>
<dict>
<key>com.adobe.ARMDC.Communicator</key>
<true/>
</dict>
<key>ProgramArguments</key>
<array>
<string>/Library/PrivilegedHelperTools/com.adobe.ARMDC.Communicator</string>
</array>
</dict>
</plist>
Contents of /Library/LaunchDaemons/com.adobe.ARMDC.SMJobBlessHelper.plist
- mod date: Apr 8 19:08:28 2015
- checksum: 930028549
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.adobe.ARMDC.SMJobBlessHelper</string>
<key>MachServices</key>
<dict>
<key>com.adobe.ARMDC.SMJobBlessHelper</key>
<true/>
</dict>
<key>ProgramArguments</key>
<array>
<string>/Library/PrivilegedHelperTools/com.adobe.ARMDC.SMJobBlessHelper</string >
</array>
</dict>
</plist>
Contents of /Library/Preferences/SystemConfiguration/com.apple.Boot.plist
- empty
- mod date: Apr 8 17:47:58 2015
- checksum: 4294967295
[N/A]
Contents of /System/Library/LaunchDaemons/com.apple.NetBootClientHelper.plist
- mod date: Jan 31 18:26:47 2015
- checksum: 601108312
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>KeepAlive</key>
<dict>
<key>SuccessfulExit</key>
<false/>
</dict>
<key>Label</key>
<string>com.apple.NetBootClientHelper</string>
<key>ProgramArguments</key>
<array>
<string>/usr/sbin/NetBootClientHelper</string>
<string>-setSharingNames</string>
<string>-resetLocalKDC</string>
</array>
<key>RunAtLoad</key>
<true/>
</dict>
</plist>
Contents of /System/Library/LaunchDaemons/org.apache.httpd.plist
- mod date: Apr 8 20:16:32 2015
- checksum: 3012644940
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Disabled</key>
<true/>
<key>Label</key>
<string>org.apache.httpd</string>
<key>EnvironmentVariables</key>
<dict>
<key>XPC_SERVICES_UNAVAILABLE</key>
<string>1</string>
</dict>
<key>ProgramArguments</key>
<array>
<string>/usr/sbin/httpd-wrapper</string>
<string>-D</string>
<string>FOREGROUND</string>
</array>
<key>OnDemand</key>
<false/>
</dict>
</plist>
Contents of /private/etc/ssh_config
- mod date: Apr 10 00:48:12 2015
- checksum: 2841432291
Host *
SendEnv LANG LC_*
Host *
XAuthLocation /opt/X11/bin/xauth
Contents of /private/etc/sshd_config
- mod date: Apr 10 00:48:12 2015
- checksum: 2518667249
SyslogFacility AUTHPRIV
AuthorizedKeysFile .ssh/authorized_keys
UsePrivilegeSeparation sandbox # Default for new installations.
AcceptEnv LANG LC_*
Subsystem sftp /usr/libexec/sftp-server
XAuthLocation /opt/X11/bin/xauth
Contents of Library/LaunchAgents/com.bittorrent.BitTorrent.plist
- mod date: Apr 8 16:23:26 2015
- checksum: 4092591536
<?xml version="1.0" encoding="UTF-8"?> <!DOCTYPE plist PUBLIC -//Apple Computer//DTD PLIST 1.0//EN http://www.apple.com/DTDs/PropertyList-1.0.dtd> <plist version="1.0"> <dict> <key>Label</key> <string>com.bittorrent.BitTorrent</string> <key>ProgramArguments</key> <array> <string>/usr/bin/open</string> <string>-W</string> <string>-a</string> <string>/Applications/BitTorrent.app</string> </array> <key>KeepAlive</key> <false/> <key>LaunchOnlyOnce</key> <true/> </dict> </plist>
Contents of Library/LaunchAgents/com.google.keystone.agent.plist
- mod date: Apr 8 16:26:52 2015
- checksum: 1460605466
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.google.keystone.user.agent</string>
<key>LimitLoadToSessionType</key>
<string>Aqua</string>
<key>ProgramArguments</key>
<array>
<string>/Users/USER/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bu ndle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftw areUpdateAgent</string>
<string>-runMode</string>
<string>ifneeded</string>
</array>
<key>RunAtLoad</key>
<true/>
<key>StartInterval</key>
<integer>3523</integer>
<key>StandardErrorPath</key>
<string>/dev/null</string>
<key>StandardOutPath</key>
<string>/dev/null</string>
</dict>
</plist>
Contents of Library/LaunchAgents/com.spotify.webhelper.plist
- mod date: Apr 11 01:30:32 2015
- checksum: 3672790637
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.spotify.webhelper</string>
<key>KeepAlive</key>
<dict>
<key>NetworkState</key>
<true/>
</dict>
<key>RunAtLoad</key>
<true/>
<key>Program</key>
<string>/Users/USER/Library/Application Support/Spotify/SpotifyWebHelper</string>
<key>SpotifyPath</key>
<string>/Applications/Spotify.app</string></dict>
</plist>
Applications
/Applications/Utilities/XQuartz.app
- org.macosforge.xquartz.X11
/Applications/ps3muxer.app
- com.clark15b.ps3muxer
/Library/Application Support/Adobe/ARMDC/Application/Adobe Acrobat Updater.app
- com.adobe.ARMDC
/Library/Image Capture/Devices/KODAK AiO Scan Driver.app
- com.kodak.KodakAiOScanDriver
/Library/Image Capture/Devices/Kodak AiO2 Scan Driver.app
- com.kodak.KODAK AiO2 Scan Driver
/Library/Printers/Kodak/AiO_Printers/AiOFirmwareUpdater.app
- com.kodak.KODAK AiO Firmware Updater
/Library/Printers/Kodak/AiO_Printers/KODAK AiO Home Center.app
- com.kodak.Kodak Home Center
/Library/Printers/Kodak/AiO_Printers/KODAK AiO Scan.app
- com.kodak.KODAK AiO Scan
/Library/Printers/Kodak/AiO_Printers/KODAK AiO Software Updater.app
- com.kodak.KODAK AiO Software Updater
/Library/Printers/Kodak/AiO_Printers/KODAK AiO Uninstall.app
- com.kodak.EasyShareAiOSeriesUninstaller
/Library/Printers/Kodak/AiO_Printers/Kodak ESP 3 Camera Connection.app
- com.kodak.AiOPictbridgeMgr
/Library/Printers/Kodak/AiO_Printers/KodakAiOBonjourAgent.app
- N/A
/Library/Printers/Kodak/AiO_Printers/Registration.app
- com.kodak.Registration
/Library/Printers/Kodak/AiO_Printers/Tron/AiO2Driver.app
- com.kodak.aioprinter.cupsfilter
/Library/Printers/Kodak/AiO_Printers/Tron/Commander.app
- com.aioprinter.commander
/Library/Printers/Kodak/AiO_Printers/Utilities/ICA Scan To.app
- com.kodak.AiOscanning
/Library/Printers/Kodak/AiO_Printers/Utilities/Twain Scan To.app
- com.Kodak.AiOscan
/Users/USER/Library/Application Support/Google/Chrome/Default/Web Applications/_crx_apdfllckaahabafndbhieahigkjlhalf/Default apdfllckaahabafndbhieahigkjlhalf.app
- com.google.Chrome.app.Default-apdfllckaahabafndbhieahigkjlhalf-internal
/Users/USER/Library/Application Support/Google/Chrome/Default/Web Applications/_crx_blpcfgokakmgnkcojhhkbfbldkacnbeo/Default blpcfgokakmgnkcojhhkbfbldkacnbeo.app
- com.google.Chrome.app.Default-blpcfgokakmgnkcojhhkbfbldkacnbeo-internal
/Users/USER/Library/Application Support/Google/Chrome/Default/Web Applications/_crx_coobgpohoikkiipiblmjeljniedjpjpf/Default coobgpohoikkiipiblmjeljniedjpjpf.app
- com.google.Chrome.app.Default-coobgpohoikkiipiblmjeljniedjpjpf-internal
/Users/USER/Library/Application Support/Google/Chrome/Default/Web Applications/_crx_pjkljhegncpnkpknbcohdijeoejaedia/Default pjkljhegncpnkpknbcohdijeoejaedia.app
- com.google.Chrome.app.Default-pjkljhegncpnkpknbcohdijeoejaedia-internal
PrefPane
/Library/PreferencePanes/Flash Player.prefPane
- com.adobe.flashplayerpreferences
Bundles
/Library/Internet Plug-Ins/AdobePDFViewer.plugin
- com.adobe.acrobat.pdfviewer
/Library/Internet Plug-Ins/AdobePDFViewerNPAPI.plugin
- com.adobe.acrobat.pdfviewerNPAPI
/Library/Internet Plug-Ins/Flash Player.plugin
- com.macromedia.Flash Player.plugin
Library paths
/Library/Application Support/Adobe/ARMDC/Application/AcrobatUpdateHelperLib.dylib
/Library/Application Support/Adobe/ARMNext/Application/AcrobatUpdateHelperLib.dylib
/Users/USER/Library/Application Support/Firefox/Profiles/w4dn7h3y.default/gmp-gmpopenh264/1.3/libgmpopenh264.dy lib
/Users/USER/Library/Application Support/Google/Chrome/WidevineCDM/1.4.7.796/_platform_specific/mac_x64/libwidev inecdm.dylib
/opt/X11/lib/libAppleWM.7.dylib
/opt/X11/lib/libFS.6.dylib
/opt/X11/lib/libGL.1.dylib
/opt/X11/lib/libGLU.1.dylib
/opt/X11/lib/libICE.6.dylib
/opt/X11/lib/libOSMesa.8.dylib
/opt/X11/lib/libOpenVG.1.dylib
/opt/X11/lib/libSM.6.dylib
/opt/X11/lib/libX11-xcb.1.dylib
/opt/X11/lib/libX11.6.dylib
/opt/X11/lib/libXRes.1.dylib
/opt/X11/lib/libXTrap.6.dylib
/opt/X11/lib/libXau.6.dylib
/opt/X11/lib/libXaw3d.8.dylib
/opt/X11/lib/libXaw6.6.dylib
/opt/X11/lib/libXaw7.7.dylib
/opt/X11/lib/libXaw8.8.dylib
/opt/X11/lib/libXcomposite.1.dylib
/opt/X11/lib/libXcursor.1.dylib
/opt/X11/lib/libXdamage.1.dylib
/opt/X11/lib/libXdmcp.6.dylib
/opt/X11/lib/libXevie.1.dylib
/opt/X11/lib/libXext.6.dylib
/opt/X11/lib/libXfixes.3.dylib
/opt/X11/lib/libXfont.1.dylib
/opt/X11/lib/libXfontcache.1.dylib
/opt/X11/lib/libXft.2.dylib
/opt/X11/lib/libXi.6.dylib
/opt/X11/lib/libXinerama.1.dylib
/opt/X11/lib/libXmu.6.dylib
/opt/X11/lib/libXmuu.1.dylib
/opt/X11/lib/libXp.6.dylib
/opt/X11/lib/libXplugin.1.dylib
/opt/X11/lib/libXpm.4.dylib
/opt/X11/lib/libXrandr.2.dylib
/opt/X11/lib/libXrender.1.dylib
/opt/X11/lib/libXss.1.dylib
/opt/X11/lib/libXt.6.dylib
/opt/X11/lib/libXtst.6.dylib
/opt/X11/lib/libXv.1.dylib
/opt/X11/lib/libXvMC.1.dylibHere is the latest kernel panic:
Mon Apr 13 09:05:08 2015
*** Panic Report ***
panic(cpu 2 caller 0xffffff800e217cc2): Kernel trap at 0xffffff800e659c54, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x0000000000000080, CR3: 0x00000000110e4000, CR4: 0x00000000001626e0
RAX: 0x0000000000000000, RBX: 0xffffff7f8efb79b0, RCX: 0xffffff7f8efb79b0, RDX: 0xffffff810f7d5088
RSP: 0xffffff81188ebce0, RBP: 0xffffff81188ebcf0, RSI: 0xffffff7f8efb79b0, RDI: 0x0000000000000080
R8: 0x0000000000989000, R9: 0xffffff810f7d5068, R10: 0x000003aac833c38b, R11: 0x000003aac79b338b
R12: 0xffffff80dee94000, R13: 0xffffff7f8efb79b0, R14: 0x0000000000000080, R15: 0xffffff80dee94000
RFL: 0x0000000000010202, RIP: 0xffffff800e659c54, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000000000080, Error code: 0x0000000000000000, Fault CPU: 0x2
Backtrace (CPU 2), Frame : Return Address
0xffffff81188eb990 : 0xffffff800e12bda1
0xffffff81188eba10 : 0xffffff800e217cc2
0xffffff81188ebbd0 : 0xffffff800e234b73
0xffffff81188ebbf0 : 0xffffff800e659c54
0xffffff81188ebcf0 : 0xffffff7f8efad920
0xffffff81188ebd40 : 0xffffff800e6d6d0e
0xffffff81188ebda0 : 0xffffff7f8ef83e86
0xffffff81188ebe00 : 0xffffff7f8ef82809
0xffffff81188ebe50 : 0xffffff800e6c42b3
0xffffff81188ebee0 : 0xffffff800e6bcce7
0xffffff81188ebf00 : 0xffffff800e15e759
0xffffff81188ebfb0 : 0xffffff800e2125b7
Kernel Extensions in backtrace:
com.apple.driver.AppleUSBEHCI(705.4.14)[376DD4D7-6DAD-3199-8A03-B9D57C4B9315]@0 xffffff7f8ef9f000->0xffffff7f8efb7fff
dependency: com.apple.iokit.IOUSBFamily(720.4.4)[0D6EABE6-1CC7-348C-8BE2-AF04F66722BF]@0xff ffff7f8ed40000
dependency: com.apple.iokit.IOPCIFamily(2.9)[52E715FC-521D-3869-B2EA-5228FA4BEA34]@0xffffff 7f8e924000
com.apple.driver.AppleUSBHub(705.4.2)[461E6324-E42F-3AEB-90B2-A20BBC878569]@0xf fffff7f8ef7c000->0xffffff7f8ef97fff
dependency: com.apple.iokit.IOUSBFamily(720.4.4)[0D6EABE6-1CC7-348C-8BE2-AF04F66722BF]@0xff ffff7f8ed40000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
14D131
Kernel version:
Darwin Kernel Version 14.3.0: Mon Mar 23 11:59:05 PDT 2015; root:xnu-2782.20.48~5/RELEASE_X86_64
Kernel UUID: 4B3A11F4-77AA-3D27-A22D-81A1BC5B504D
Kernel slide: 0x000000000de00000
Kernel text base: 0xffffff800e000000
__HIB text base: 0xffffff800df00000
System model name: MacBookPro9,2 (Mac-6F01561E16C75D06)
System uptime in nanoseconds: 4032028351202
last loaded kext at 50908939563: com.apple.driver.AudioAUUC 1.70 (addr 0xffffff7f8ffe1000, size 32768)
last unloaded kext at 191641182121: com.apple.driver.AirPort.Brcm4331 800.20.24 (addr 0xffffff7f8fbe3000, size 2043904)
loaded kexts:
com.apple.driver.AudioAUUC 1.70
com.apple.driver.AGPM 110.19.5
com.apple.driver.X86PlatformShim 1.0.0
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.3.4f4
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleHDA 272.18
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.driver.AppleMikeyDriver 272.18
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleHV 1
com.apple.driver.AppleThunderboltIP 2.0.2
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.4f4
com.apple.driver.AppleLPC 1.7.3
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleSMCLMU 2.0.7d0
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.driver.AppleIntelHD4000Graphics 10.0.6
com.apple.driver.AppleIntelFramebufferCapri 10.0.6
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleBacklight 170.7.4
com.apple.driver.AppleMCCSControl 1.2.11
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleIRController 327.5
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 36
com.apple.iokit.SCSITaskUserClient 3.7.5
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.7.1
com.apple.iokit.AppleBCM5701Ethernet 10.1.3
com.apple.driver.AirPort.Brcm4360 930.37.3
com.apple.driver.AppleSDXC 1.6.5
com.apple.driver.AppleUSBHub 705.4.2
com.apple.driver.AppleFWOHCI 5.5.2
com.apple.driver.AppleUSBEHCI 705.4.14
com.apple.driver.AppleAHCIPort 3.1.2
com.apple.driver.AppleUSBXHCI 710.4.11
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 3.1
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 3.1
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0
com.apple.nke.applicationfirewall 161
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 11
com.apple.driver.DspFuncLib 272.18
com.apple.kext.OSvKernDSPLib 1.15
com.apple.driver.AppleHDAController 272.18
com.apple.iokit.IOHDAFamily 272.18
com.apple.iokit.IOAudioFamily 203.3
com.apple.vecLib.kext 1.2.0
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.4f4
com.apple.iokit.IOBluetoothFamily 4.3.4f4
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.9.1d7
com.apple.iokit.IOUSBUserClient 705.4.0
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.iokit.IOSurface 97.4
com.apple.iokit.IOAcceleratorFamily2 156.14
com.apple.AppleGraphicsDeviceControl 3.10.22
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.driver.AppleSMC 3.1.9
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleSMBusController 1.0.13d1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleUSBMultitouch 245.2
com.apple.iokit.IOUSBHIDDriver 705.4.0
com.apple.driver.AppleUSBMergeNub 705.4.0
com.apple.driver.AppleUSBComposite 705.4.9
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.5
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.driver.AppleThunderboltDPInAdapter 4.0.6
com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.iokit.IOAHCISerialATAPI 2.6.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.5
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.iokit.IO80211Family 730.60
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.driver.AppleThunderboltNHI 3.1.7
com.apple.iokit.IOThunderboltFamily 4.2.2
com.apple.iokit.IOFireWireFamily 4.5.6
com.apple.iokit.IOAHCIFamily 2.7.5
com.apple.iokit.IOUSBFamily 720.4.4
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 396
com.apple.iokit.IOStorageFamily 2.0
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.Libm 1
com.apple.kec.pthread 1
System Profile:
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (7.15.166.24.3)
Bluetooth: Version 4.3.4f4 15601, 3 services, 18 devices, 1 incoming serial ports
Thunderbolt Bus: MacBook Pro, Apple Inc., 25.1
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80CE, 0x4D34373142353237334448302D434B302020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80CE, 0x4D34373142353237334448302D434B302020
USB Device: Hub
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Hub
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Apple Internal Keyboard / Trackpad
USB Device: IR Receiver
Serial ATA Device: APPLE HDD HTS541075A9E662, 750.16 GB
Serial ATA Device: MATSHITADVD-R UJ-8A8
Model: MacBookPro9,2, BootROM MBP91.00D3.B08, 2 processors, Intel Core i7, 2.9 GHz, 8 GB, SMC 2.2f44
Network Service: Wi-Fi, AirPort, en1
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In
There are also several other error logs in there too, such as "networkd" errors, "com.apple.WebKit.WebContent" errors (experiencing these a lot with Safari), so please let me know if you'd like me to post some of these too.
Thanks for your time. -
Hey, my Macbook Pro has suddenly stopped working. Last night, while using Chrome, the program froze, and no input was accepted except mouse movement, computer wide. It started working again for about 30 seconds, then froze completely with a little twirling loading circle in the center of the screen (not the beachball, just a standard-twirling-loading-thingy). This has happened before and last time, I stayed like this for an hour, so I just force shut down the computer, and restarted it. However, on restart, all I got to was the grey apple screen, with the same loading circle. It did not change from this for 10 minutes, so I turned it off and tried again a number of times. It didn't progress any further once.
I looked up this problem on the net, but all I could find is people who were stuck on the blue loading screen that follows the grey one. I have not managed to get this far. Still, one of the suggestions was to take out the power and leave the computer off over night. I tried that, and still, nothing happened.
I thought this might be a hard drive problem, but when I put my installation disc in and hold C while booting....I hear the DVD drive spinning, but nothing happens. Same grey screen.
I should also mention that my mbp also has got bootcamp with Windows 7 installed. However, when I boot into this, all I get is a message saying that the comp is corrupted, and I'm prompted to either find the drivers on the HD (nothing shows up), or restore to a previous backup (paraphrasing of course). If I remember correctly, however, this problem has already existed for months, since I stuffed up a parallels install on that partition, and never got around to fixing it. And well, I can't find my windows install disc either =/.
What the **** should I do? I don't really want to send it away for warranty, cause I have a lot of private data on there, and I need a lot of things off the HDD pretty soon (assignments, etc. due in the next few days) =/. My friend has offered to try getting everything off my hard drive, as he has a laptop HDD bay, but will removing it void my warranty?
I know what I've written is kinda long and I've asked a lot of questions, but any help would be greatly appreciated!
Thanks.
PS: I have OSX Snow Leopard, possibly a few versions behind as I rarely go and use Software Update.Argh, it seems that the only firewire cord I have will not fit into eiher computer. It's one off an old DV camcorder. I guess I'll have to wait til tomorrow to buy one =/
Any other suggestions? -
MBP bricked after servicing - Keyboard disconnected
Sorry ahead of time for the long story, but I appreciate any help and suggestions on what I could do about this.
A few months ago (back in march) I had spilled a little bit of liquid on my 15inch mbp. The small spill area was on the bottom right hand part of the mbp and a little bit had gone into the arrow keys/bottom of the speaker. I turned off the computer and wiped off the liquid and waited to turn it back on. There appeared to be no damage done to the computer aside from a slightly sticky arrow key, but a week or two later the computer started turning off by itself randomly (with and without the power cord plugged in). My brother had had this problem with his mbp (due to the battery, and after having the battery replaced his was fine), and after reading many of the discussion forums was led to believe that it was just a battery issue. I called apple support and told them the problem and they said it was probably the battery, but since I was unable to make the computer turn off by itself by doing what they told me, they told me that I could either have them send out a new battery or see if it would stop turning off by itself, and if it did it again to just call them back. Since I was still in school at the time I decided not to deal with the hassle of continuing to talk to customer service so I elected to just wait and see if it happened again (back choice on my part).
A week went by without it turning off but eventually it did, so I called apple support again to take up the offer of having a new battery sent out, except this time instead of being offered the new battery, I was told to go through the tests again to try and make the computer shut off (once again the tests were unsuccessful), and was then told that I would have to send the computer in so that they could see what was wrong with it. After trying to tell them that the week before I was told it was just a battery issue, I gave in and agreed to send in the computer since I had no real need for it since I only had a few weeks left in the semester and none of my classes required computer work. Up to this point customer service had been relatively helpful and seemed to want to help me out with my problems, but here's where everything went wrong. Keep in mind that at this point the computer is perfectly fine aside from randomly turning off, a minor and inconvenient annoyance.
I got the box they sent out to ship my mbp in, and I sent it away to be repaired. A few days later after they received it I got a call from them saying that they would be unable to repair it for free since they found evidence of liquid damage on, I believe what they said was, the motherboard, keyboard, speakers, optical disk drive, and power supply. Now I was dumbfounded on how the little bit of liquid that I spilled could've managed to cause all that damage, especially since it seemed like had there been 'damage' on all those parts there would be a bigger problem then just randomly turning off. Their estimate for repairing the computer was around $1250. Since the computer was still completely useable when I shipped it off, I asked if any of those damages would really affect the computer, and the lady I was speaking to at the time told me "no, but it will most likely eventually die." I figured it would come back in a useable condition, and since I was told there would be no real issue with it, I elected to not have it repaired and told them to send it back.
A few days later I get my mbp back, and excited to have it back I open it up and hit the power button but it wouldn't turn on. I figured the battery must be dead so I plugged it in and hit the power button again, and once again it didn't turn on. Since it was late, I decided that I'd call customer service once again the next day. When I was sleeping that night and the mbp was closed, I heard the chime it plays when it turns on, which woke me up and I looked over and saw the glowing apple. I went back to sleep and when I woke up in the morning the computer was still on. I opened it up and saw the screen saver up, so I touched the trackpad to wake it up but that didnt work either. I tried to turn it off with the power button but it didn't work, so I took out the battery and put it back in which shut the computer off and then it turned back on. The computer seemed like it was booting up normally, and then a totally different desktop popped up with PhoenixCE running (their diagnostic program). The keyboard did not work at all so I called customer service, told them the problem, they told me I just needed to reinstall the OS. I asked about the keyboard not working at all and that I couldn't control when the computer turned on and off other than taking out and putting back in the battery, and they told me that it would be fixed by reinstalling the OS, which I thought was kind of odd, but ignored it. They sent out the OS discs since I didn't have mine with me, and I put the discs in, but was unable to do anything with it because the keyboard didn't work. I went and borrowed a usb keyboard and mouse from my neighbors which both worked fine with the computer and attempted to reinstall the OS, but apple had partitioned the HD into two segments both less than 3 gb so there was not enough space to install the OS. I called customer service again and told them the new problem, and I was told that there was nothing they could do about it. I was dumbfounded by how I could send in a relatively fine working computer to a repair center, and have it sent back in worse (NON-WORKING) condition. Naturally I asked this and the guy I was speaking to kept implying that it was my fault that they sent the computer back to me in non-working condition. Eventually I hung up out of frustration. After trying to figure out how to get my HD back, I had clicked on some buttons and after clicking on ok for some button (I don't remember what it was, real smart, I know) the computer shut off. Unable to figure out what happened I figured the computer was completely dead. I had no way to to turn the computer on and off, removing the battery and putting it back in no longer worked, and the keyboard was still out of commission. I was now computer-less and had to go out and buy a new computer because of all this. I got a new mbp because I liked my old one so much.
Here's the kicker, last night a friend and I decided to take apart the "broken" mbp to see if we could salvage anything from it. After following directions on how to take it apart, and noticing that you're supposed to be careful removing the top part of the case/keyboard because of the ribbon attaching the keyboard to the motherboard, we looked and conveniently, the reason why the keyboard didn't work, was because they never reattached the keyboard. They never once suggested that this could've been a cause for the keyboard not working. To top it off, the "liquid damage" that they said was on everything, could only be found on the metal casing of the optical drive, a place were it most likely did not cause any damage, and slightly on the protective tape that covers the back of the keyboard. Cleaned off those two areas (looks good as new), reattached the keyboard, and like magic we were able to turn on and off the computer. We figured out how to reset the HD and reinstalled the OS, and the computer worked completely fine. It's been on all day today without a single problem so far (waiting to see if it'll turn off by itself at all). The whole process of fixing the computer took maybe 10 minutes (longer if you include the time it took to reinstall the OS) and they wanted around $1250?
I went out and bought a brand new computer because of this whole ordeal, thinking that my original mbp was dead. Is there anything I can do to get some sort of reimbursement? I unnecessarily went out and bought a new computer, because they sent mine back in non-working condition when it worked when I sent it in, and implied that it was my fault. Does anyone know apple's policy for any sort of situation like this? Is there some sort of way to file a complaint? I don't really know to do, but I'm $2000 down the hole because I thought I needed to buy a mbp when I didn't need to buy a new one. Thanks for any help ahead of time, and sorry for the long story.Since this is a user-to-user forum nobody here is going to be able to give you a definitive answer. You could call Apple Customer Service and see if you could return the new computer, which would be the simplest solution.
Your keyboard cable may have been disconnected and not reconnected by a service technician, or could have dislodged during shipping, but I seriously doubt it was related to your "minor" problem of the computer turning itself off. That would indicate a major issue that would only get worse with time. I also think you may be understating the amount of liquid that went into the computer, but remember that ANY amount of liquid is bad for a computer. I've opened countless laptops and iPods where the person spilled just a little liquid, or only dropped it into water for a minute and each time there was evidence of a considerable amount of liquid in the computer.
A call to customer service might solve your issue:
http://store.apple.com/1-800-MY-APPLE/WebObjects/AppleStore.woa/wa/RSLID?nnmm=br owse&mco=MTE2Mzc&node=help/contact
<Edited by Moderator> -
How to get plain old S-video and Composite out from a MBP?
Hi,
this question is about someone's MacBook Pro he newly bought with adapters to get both DVI and Svideo/Composite Out.
He got Mini DisplayPort to DVI-D converter, and a DVI-I to video converter, that cannot be plugged into a DVI-D port. Apple removed the analog capability of its adapter, that's bad. But what's badder is there doesn't seem to have any Mini DisplayPort to Svideo/Composite adapter, as there was with previous generation machines.
How can someone easily output analog video from MBP?In fact, I recognize that these standards are old, which doesn't mean they're not up-to-date. Similar example, VGA connector is old, but perfectly useful, even in 2009. I recently plugged a 22" LCD with VGA and DVI on the same computer (a bland desktop PC), and there was strictly no difference. Same color depth, same crisp display. Even looking at a corner with a magnifier, nothing was different.
So, changing standards just for the sake of it doesn't make any sense.
Agreed that, as a pro, Apple would like me to buy their pro line, but nowhere in the pro line does an easy solution exists for S-Video and composite out. The solution you posted exists, but is unwieldly and not neat at all, if it doesn't break the Mac's connector under its weight. If a manufacturer can do this kind of adapter, Apple can do it better, and make a bigger profit out of it.
For the adapter you posted, I don't ever buy anything that is not at least Mac+Windows compatible, or at a minimum is open-source, so anyone with programming skills can make something. The manufacturer also doesn't give a clue on how this works. I guess some sort of virtual driver sits in the system as a virtual IEEE1394 port so any program requiring FW can work transparently. Still, incompatible with the OS that most manufacturer ship their new PCs with, poor commercial decision, wether you like the OS or not.
Adding FW in the MB unibody design wouldn't have cost anout $30. Rather, we're talking about a 25 cents chip, a 25 cents connector, which they would have rounded up to $20 and still, that was present in previous-gen MB. After all, they are indeed selling a matte screen on the MBP 17" for $50 more, despite them removing a single piece of glass which may cost, well, let's be fair, $5 to manufacture? That's dishonest. And capitalistically justified.
So far, choosing a Mac for one's needs is no easy task: older white MacBooks have the same power as unibodies, excellent connectivity, top notch transfer speeds, BUT are heavier, as not as ecologically friendly nor do they have future-proof RAM standard. The unibodies are sleekier, easily recycled and will be able to be upgraded in the near future BUT is most likely unable to use current devices and have slower transfer speeds.
For Pro models, the newer ones have great efficiency, much power and flexibility with their dual GPU BUT lost the option of matte screen, although their other pro-oriented monitors still default to matte. Only the 17" has the option. If a pro already finds his 15,4" bulky and with ample reserve power, will he buy the bigger and heavier 17"? Probably not.
I understand that Apple way of doing business is keeping only what's essential with no unnecessary options (I'm looking at you, Asus, with you at least 10 different versions of you netbook). But this time, not everyone can find what he or she wants in Apple's line of laptops, as opposed to the iPod thing, where virtually any possible preference is covered. -
Is there a way to make sure my MBP doesn't use a particular resolution or ?
This may be a stupid question. I am hooking my MBP to my lcd tv. When I first connected the television, my tv displayed the message "mode not supported". Having played a little at this I simply went to my display preferences and looked at what resolution was running to my tv. (I have my display preferences in the toolbar) It was running 1920x1080 at 60Hz and right above that there was another 1920x1080 at 60Hz so I clicked on that and my external display lit right up. (Turns out the second resolution's refresh rate is actually 59.9Hz) So no problem right? Well I use this set up as sort of a media center so I like to run my MBP with its lid closed. When I close the lid, and rewake the MBP, my television gives me the message "mode not supported". So there is a signal but the tv can't display it. This leads me to believe that when I close the lid on my MBP it decides to run at the 60Hz as opposed to the functional 59.9Hz. The problem is I can't see the display to change the resolution or refresh rate. Is there a way to make sure my MBP doesn't use a particular resolution or refresh rate? I have tried changing it before I close the lid. I have tried it in mirrored display mode. Nothing works so far. Please Help!
Not really. In the Displays preferences you can only check the option to show supported resolutions, but that only will be present with another display connected (I believe.) On laptops it isn't an option, obviously, but it may be present once you connect an external display.
You might try using the shareware utility SwitchResX - VersionTracker or MacUpdate. -
when i open up computer the login screen comes up and then goes dark right away. can't do anything with it. close lid and open up and it comes up again and then goes dark. i have to shut off and restart to get through the login page. then seems to work untill i close lid again. just started this today. software is up to date. using a month old mbp 15. any suggestions? thanks.
You could try wiping the hard drive and reinstalling the OS and all your programs.
Did you install any programs yesterday?
If not it may be best to take it to an Apple care center and have it checked out. Take it in while it is asleep so you ccan show then what is happening.
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