My 2-year old imac is not responding at log in, no matter what I click on. Any suggestions?

It seized during a gmail session and nothing I tried would unseize it. I powered down and unpugged. At restart, everything seemed normal, but I got stopped at the login screen when nothing responded. Any suggestions on what I should try next?

Hi KentR,
Hows it going?
When you say your computer is not responding, can you move the cursor by moving the mouse? If you try pressing volume up, do you hear a sound? Are you using wireless keyboard and mouse ? Or are you using a wired keyboard and mouse?

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Old Login does not go away...no matter what I try!

hello, hope this is the correct forum.
Last year I bought the 3gs and gave my wife my 3g. When she got a new computer for Christmas, we installed itunes and created a new account, it seems to sync fine. (she has a credit in her account - not that it matters?)
Well, finally got around to look at the phone today and saw that 8 apps had updates. I try to update them, but when it says log-in, "my old" email account shows up and I cannot update anything.
I did log in in the setting (iphone) and it takes it fine. I did make sure that iTunes has the correct email login and everything shows her account, I then did a sync a few times, but the same thing happens - when I go to update, it shows my old account and it says I have put wrong password in it - will not allow me to go further.
I tried deleting an app and then downloading it again directly to the phone, but no different, still shows the old account.
IT WILL, allow new apps to be downloaded - but no updates for the old ones?
Any help?

I still have my account active on another computer but I changed the login on my account when I changed email address.
The apps were from my account, mostly free, a few for a buck - but all from my old account.
The login email that pops up if from the old email login that I do not even have at this time.
Would it be best if I just deleted all the apps and started fresh from her account? I am not worried about the few bucks I originally spent, but its the time factor.
So, to sum it up - yes the apps on her phone are from when I placed them on it before I gave it to her. Since she has her own laptop now, I installed itunes it and and created her own account. I can access her account and buy from itunes using her account - no problem. The difficult and confusing part is that the apps were installed with MY OLD account login (which I changed when I got a new email address).
Sounds like I will need to delete them and start over....
Thanks
PS: to answer yoour questions -
1) Yes - 2 different accounts
2) Yes - from my account at which time I had a different email login (less than 6 months ago)

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See:
Mac Maintenance Quick Assist,
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How to Speed up Macs, ,
Macintosh OS X Routine Maintenance,
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Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
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Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
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9 year old iMac G5 needs replacing.

My nine year old imac is starting to go wrong and i would like advice on which new model to purchase. I am 80 and need a desk top which is not too different from my present model. Any help would be appreciated please as the shop assistant knew nothing! Thank you.

Brenda.S wrote:
My nine year old imac is starting to go wrong and i would like advice on which new model to purchase. I am 80 and need a desk top which is not too different from my present model. Any help would be appreciated please as the shop assistant knew nothing! Thank you.
Sadly the latest iMacs are as different to a G5 as it is possible to be:
1. A non-intuitive operating system (Mavericks) that does not compare to what you are used to with Tiger 10.4.11.
2. None of your applications that run on a G5 can run on a new Intel-based iMac. They will all have to be updated, i.e. re-purchased.
3. Nothing you may have connected to your G5 can connect to a new iMac: they do not have firewire, they do not have a built-in superdrive for CDs or DVDs so you can only install software via the internet. None of your existing accessories will work as is.
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I will ask the Hosts to move this thread to the PPC iMac forum where those of us who still use them hang out!

A four year old iMac

Good Morning,
How can I unlock the Recovery HD on my 4-5 year old iMac? Below are the steps I have gone through.
Just about when the extra extended warranty was about to run out the iMac Superdrive quit. I thought I had a few months left of extended warranty but I did not!
Last week this iMac was running slow, pages would take forever to load.
I decided to put as many of my files on an external hard drive.
Then I rebooted holding down the command and R key opening Disk Utility and secure erase my hard drive. This took a few hours.
After this was completed I got out of Disk Utilities and went above and clicked on Reinstall OS X which was OS X Mountain Lion clicked continue, clicked agree before installing OS X Mountain Lion. Now this window came up "OS X Mountain Lion select the disk where you want to install OS X.
Recovery HD 650 MB total. 155.5 ava or Macintosh HD 319.21 GB total.318.79 GB. Then I noticed that only the Macintosh HD was my install choice because the Recovery HD was paled out and I could not click on it.
When I did click on the paled out Recovery HD it would tel me that "This Disk is Locked".
Now I clicked on Macintosh HD and pressed install, now I put in my Apple ID and Password and pressed Sign In.
Then a window appeared "This item is temporarily unavailable. Try again later. Well, I must have done this at least ten times.
I phoned Apple and they told me that this Mac OS X Mountain Lion is no longer available in the Apps Store.
I should click on the Recovery HD icon and install. This is where it reads "This disk is locked."
I would really like to use this iMac.
Any ideas?
Thank you.
Abi

Hi Babowa,
I just rebooted holding the Command + Option + R, erased Macintosh HD.
Below is what I see on the Disk Utility after the erase.
Mount Point : /Volumes/Macintosh HD
Format : Mac OS Extended (Journaled)
Owners Enabled ; Yes
Number of Folders : 3
Capacity : 319.21 GB (319,213,174,784 Bytes)
Available : 318.79 GB (318,788,182,784)
Used : 425 MB (424,992,768 Bytes)
Number of Files : 2
I still can't go any further.
If only my internal SuperDive was working I could put in the original CD.
Please any advice and I will try to make this iMac work!
I hate to throw it out.
Abi

I just purchased a one year old iMac. How do I create a brand new admin account?

I just purchased a one year old iMac. How do I create a brand new admin account?

The first thing to do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. You—not the original owner—must do that. How you do it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
It's unsafe, and may be unlawful, to use a computer with software installed by a previous owner.
1a. If you don't own another Mac
If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller—not from eBay or anything of the kind. If the machine is very old and has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to the technical specifications.
If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for a MacBook Air. You should have received those media from the original owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To start up from an optical disc or a flash drive, insert it, then restart the computer and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
If the machine shipped with OS X 10.7 or later, you don't need media. It should start up in Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
Some models shipped with OS X 10.6 and received a firmware update after 10.7 was released, enabling them to use Internet Recovery. If you have one of those models, you may not be able to reinstall 10.6 even from the original discs, and Internet Recovery may not work either without the original owner's Apple ID. In that case, contact Apple Support, or take the machine to an Apple Store or another authorized service provider to have the OS installed.
1b. If you do own another Mac
If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to prepare a USB device, then start up the new Mac from it by holding down the C key at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can start from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
2. Partition and install OS X
If you see a lock screen when trying to start up from installation media or in Recovery mode, then a firmware password was set by the previous owner, or the machine was remotely locked via iCloud. You'll either have to contact the owner or take the machine to an Apple Store or another service provider to be unlocked. You may be asked for proof of ownership.
Launch Disk Utility and select the icon of the internal drive—not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
After partitioning, quit Disk Utility and run the OS X Installer. If you're installing a version of OS X acquired from the App Store, you will need the Apple ID and password that you used. When the installation is done, the system will automatically restart into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
Then run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the original owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed—you have to repurchase them.
3. Other issues
If the original owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're irrevocably linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Mac App Store Customer Service has sometimes issued redemption codes for these apps to second owners who asked.
If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support.
When trying to create a new iCloud account, you might get a failure message: "Account limit reached." Apple imposes a lifetime limit of three iCloud account setups per device. Erasing the device does not reset the limit. You can still use an iCloud account that was created on another device, but you won't be able to create a new one. Contact iCloud Support for more information. The setup limit doesn't apply to Apple ID accounts used for other services, such as the iTunes and Mac App Stores, or iMessage. You can create as many of those accounts as you like.

My 2-year old imac is not responding at log in, no matter what I click on. Any suggestions?

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