My 2011 MacBook Air suddenly takes a long time to shutdown!

My 13-inch Mid 2011 MacBook Air running OS X 10.7.2 used to take less than 2 seconds to shut down. Recently it's been taking a lot longer time to shut down. Usually it takes 15-20 seconds, but occassionally never shuts down even after waiting for over 10+ hours. I just see the loading wheel keep on spinning. I've checked the disk permissions, ran ONYX to clean up everything, reset PRAM, and read through the system logs. I couldn't find any reason why it's taking so long to shut down.. I'm trying to avoid the last resort of reinstalling OSX 10.7.2.
Does anyone have any ideas on what's slowing down the shut down process?
Thank you!!

I had a similar "problem".  Before the issue, my MBA would literally take less than 2 seconds to completely shutdown.  Then after installing some 3rd party software, shutdown time increased to 10-15 seconds (the screen would go white and then I'd get the whirling activity symbol).  Really not a huge deal but it kind of bothered me and I thought it could be some inefficient process going on.
Short answer:  There must be some software process that is taking longer to release the resources that it is using before the computer can shut down.  (I'm no expert, so I don't know if I described that accurately)
It's likely some 3rd party software that you may have installed or some setting in a program.  In my case, I installed 3rd party software that was a user-written driver for the Xbox 360 controller.  I mounted the .dmg and intiated the Installer, then chose "Show Files" from the Files menu of Installer to see exactly where the files were being installed.  Deleted all the files and was still getting longer shutdown times.
Went into Activity Monitor and chose "All Processes" from the drop-down menu in the upper right corner instead of just "My Processes" and I noticed one process that had a name that was related to the 3rd party driver I had installed, found its location and deleted it.  Apparently, I missed a file location in the Startup Items folder of the current user's Library folder.  After deleting that file, shutdown now takes literally less than 2 seconds as before.

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        Skip System Files: NO
        Auto backup: YES
        Volumes being backed up:
            Macintosh HD: Disk size: 318.84 GB Disk used: 270.90 GB
        Destinations:
            Time Machine Backups [Local]
            Total size: 999.86 GB
            Total number of backups: 60
            Oldest backup: 2012-07-15 01:16:54 +0000
            Last backup: 2015-03-29 19:28:06 +0000
            Size of backup disk: Excellent
                Backup size 999.86 GB > (Disk size 318.84 GB X 3)
    Top Processes by CPU: ℹ️
            97%    rapportd
             3%    WindowServer
             1%    mds
             0%    fseventsd
             0%    distnoted
    Top Processes by Memory: ℹ️
        155 MB    Safari
        120 MB    Finder
        86 MB    rapportd
        86 MB    WindowServer
        69 MB    mds_stores
    Virtual Memory Information: ℹ️
        12.56 GB    Free RAM
        2.53 GB    Active RAM
        428 MB    Inactive RAM
        1.66 GB    Wired RAM
        1.04 GB    Page-ins
        0 B    Page-outs
    Diagnostics Information: ℹ️
        Mar 31, 2015, 06:00:15 PM    Self test - passed
        Mar 31, 2015, 01:13:05 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Microsoft Error Reporting_2015-03-31-131305_[redacted].crash
        Mar 31, 2015, 01:05:42 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Microsoft Error Reporting_2015-03-31-130542_[redacted].crash
        Mar 31, 2015, 12:24:33 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Microsoft Error Reporting_2015-03-31-122433_[redacted].crash
        Mar 30, 2015, 05:45:38 PM    /Library/Logs/DiagnosticReports/Skype_2015-03-30-174538_[redacted].cpu_resource .diag [Click for details]
        Mar 30, 2015, 01:52:07 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Last.fm Scrobbler_2015-03-30-135207_[redacted].crash
        Mar 29, 2015, 05:55:05 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-03-29-175505_[redacted].crash
        Mar 29, 2015, 01:06:38 PM    /Library/Logs/DiagnosticReports/VLC_2015-03-29-130638_[redacted].hang
        Mar 29, 2015, 01:02:47 PM    /Library/Logs/DiagnosticReports/VLC_2015-03-29-130247_[redacted].hang

    Open Activity Monitor and kill this process - rapportd.
    Reinstalling OS X Without Erasing the Drive
    Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    Reinstalling OS X Without Erasing the Drive
    Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
    When the recovery menu appears select Disk Utility and press the Continue button. After Disk Utility loads select the Macintosh HD entry from the the left side list.  Click on the First Aid tab, then click on the Repair Disk button. If Disk Utility reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit Disk Utility and return to the main menu.
    Reinstall OS X: Select Reinstall OS X and click on the Continue button.
    Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
    Alternatively, see:
    Reinstall OS X Without Erasing the Drive
    Choose the version you have installed now:
    OS X Yosemite- Reinstall OS X
    OS X Mavericks- Reinstall OS X
    OS X Mountain Lion- Reinstall OS X
    OS X Lion- Reinstall Mac OS X
         Note: You will need an active Internet connection. I suggest using Ethernet
                     if possible because it is three times faster than wireless.

  • My mid 2011 MacBook Air fell off my couch onto carpet. Slowed down.

    I made a post a few weeks ago about how my mid 2011 MacBook Air slowed down randomly over night. A few days later it randomly started functioning properly again. I was stoked.
    Today, I was using my MacBook on the couch, when it slipped off and landed on the carpet bottom up with the lid closed.
    The moment I opened it up again, it was back to being slow again.
    I ran the Disk Utility, tried repairing it, it said that the hard drive 'appeared to be ok'
    But yeah. I'm gonna say it's a pretty safe to assume that the drop has everything to do with the slow response time.
    Would anyone happen to know what actually might have went wrong, though?

    I would think a poor connection of some sort, may be a plug and socket or a soldered joint problem. I think you need to take it in for repair, I cannot think it will be software that is causing the fault, but...... you never know.

  • Mid 2011 Macbook Air constant crashing

    Hello,
    I am experiencing random kernel panics with my Mid 2011 Macbook Air.
    I have taken the laptop in to an Apple store where it passed every single test and they could not find anything wrong with it.
    However, there clearly is something wrong with it. There have been times where it hasn't kernel paniced for a couple of weeks, but then it starts back up again. I have pasted below the first panic of this evening, which was then followed by 7 more whilst restarting and after logging back in.
    I am currently using the laptop in safe mode, I have not used it long enough to know if this stops the kernel panics or not, but it does seem more stable.
    I am now unsure what I can now do from here. Apple cannot find anthing wrong with the laptop that I have only had for 18 months, but this is clearly not fit for purpose if it cannot run OSX without crashing, something is wrong.
    Where can I go from here? I can't carry on using this laptop for work it's that bad.
    Thank you for your time.
    Wed Aug  7 20:03:52 2013
    panic(cpu 3 caller 0xffffff80018b8655): Kernel trap at 0xffffff8001887eec, type 14=page fault, registers:
    CR0: 0x0000000080010033, CR2: 0x0000000000000030, CR3: 0x000000012dc70062, CR4: 0x00000000000606e0
    RAX: 0x0000000000000001, RBX: 0x0000000000000008, RCX: 0xffffff800eff9b58, RDX: 0x0000000000000421
    RSP: 0xffffff8008e83d00, RBP: 0xffffff8008e83d20, RSI: 0x000000001954fc40, RDI: 0xffffff80048a6ca0
    R8:  0x0000000000000001, R9:  0x0000000000000000, R10: 0x000000007d585000, R11: 0x00000000ffffffff
    R12: 0xffffff80048a6ca0, R13: 0xffffff801260ca40, R14: 0xffffff8011c378e0, R15: 0x0000000000048000
    RFL: 0x0000000000210202, RIP: 0xffffff8001887eec, CS:  0x0000000000000008, SS:  0x0000000000000000
    Fault CR2: 0x0000000000000030, Error code: 0x0000000000000000, Fault CPU: 0x3
    Backtrace (CPU 3), Frame : Return Address
    0xffffff8008e839a0 : 0xffffff800181d626
    0xffffff8008e83a10 : 0xffffff80018b8655
    0xffffff8008e83be0 : 0xffffff80018ce17d
    0xffffff8008e83c00 : 0xffffff8001887eec
    0xffffff8008e83d20 : 0xffffff8001875c0f
    0xffffff8008e83d90 : 0xffffff80018632da
    0xffffff8008e83f20 : 0xffffff80018b8aa0
    0xffffff8008e83fb0 : 0xffffff80018ce0a1
    BSD process name corresponding to current thread: Google Chrome
    Mac OS version:
    12E55
    Kernel version:
    Darwin Kernel Version 12.4.0: Wed May  1 17:57:12 PDT 2013; root:xnu-2050.24.15~1/RELEASE_X86_64
    Kernel UUID: 896CB1E3-AB79-3DF1-B595-549DFFDF3D36
    Kernel slide:     0x0000000001600000
    Kernel text base: 0xffffff8001800000
    System model name: MacBookAir4,2 (Mac-742912EFDBEE19B3)
    System uptime in nanoseconds: 23991642110646
    last loaded kext at 14593131193430: com.apple.iokit.SCSITaskUserClient          3.5.5 (addr 0xffffff7f834c3000, size 36864)
    last unloaded kext at 15049147349172: com.apple.driver.AppleUSBCDC          4.1.23 (addr 0xffffff7f834bc000, size 12288)
    loaded kexts:
    org.virtualbox.kext.VBoxNetAdp          4.2.12
    org.virtualbox.kext.VBoxNetFlt          4.2.12
    org.virtualbox.kext.VBoxUSB          4.2.12
    org.virtualbox.kext.VBoxDrv          4.2.12
    com.apple.filesystems.smbfs          1.8.4
    com.apple.filesystems.afpfs          10.0
    com.apple.nke.asp_tcp          7.1.0
    com.apple.driver.AppleBluetoothMultitouch          75.19
    com.apple.driver.AudioAUUC          1.60
    com.apple.driver.AppleHWSensor          1.9.5d0
    com.apple.filesystems.autofs          3.0
    com.apple.iokit.IOBluetoothSerialManager          4.1.4f2
    com.apple.driver.AGPM          100.12.87
    com.apple.driver.ApplePlatformEnabler          2.0.6d1
    com.apple.driver.AppleMikeyHIDDriver          122
    com.apple.driver.AppleUpstreamUserClient          3.5.10
    com.apple.driver.AppleHDA          2.3.7fc4
    com.apple.driver.AppleSMCLMU          2.0.3d0
    com.apple.driver.AppleBacklight          170.2.5
    com.apple.driver.AppleSMCPDRC          1.0.0
    com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport          4.1.4f2
    com.apple.driver.AppleLPC          1.6.0
    com.apple.driver.AppleMikeyDriver          2.3.7fc4
    com.apple.iokit.IOUserEthernet          1.0.0d1
    com.apple.Dont_Steal_Mac_OS_X          7.0.0
    com.apple.driver.ApplePolicyControl          3.4.5
    com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0
    com.apple.driver.AppleIntelHD3000Graphics          8.1.2
    com.apple.driver.AppleMCCSControl          1.1.11
    com.apple.driver.AppleIntelSNBGraphicsFB          8.1.2
    com.apple.driver.AppleUSBTCButtons          237.1
    com.apple.driver.AppleUSBTCKeyboard          237.1
    com.apple.driver.AppleUSBCardReader          3.1.7
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
    com.apple.BootCache          34
    com.apple.driver.XsanFilter          404
    com.apple.iokit.IOAHCIBlockStorage          2.3.1
    com.apple.driver.AppleUSBHub          5.5.5
    com.apple.driver.AirPort.Brcm4331          615.20.17
    com.apple.driver.AppleAHCIPort          2.5.2
    com.apple.driver.AppleUSBEHCI          5.5.0
    com.apple.driver.AppleEFINVRAM          1.7
    com.apple.driver.AppleSmartBatteryManager          161.0.0
    com.apple.driver.AppleRTC          1.5
    com.apple.driver.AppleACPIButtons          1.7
    com.apple.driver.AppleHPET          1.8
    com.apple.driver.AppleSMBIOS          1.9
    com.apple.driver.AppleACPIEC          1.7
    com.apple.driver.AppleAPIC          1.6
    com.apple.driver.AppleIntelCPUPowerManagementClient          196.0.0
    com.apple.nke.applicationfirewall          4.0.39
    com.apple.security.quarantine          2.1
    com.apple.driver.AppleIntelCPUPowerManagement          196.0.0
    com.apple.security.SecureRemotePassword          1.0
    com.apple.driver.IOBluetoothHIDDriver          4.1.4f2
    com.apple.driver.AppleMultitouchDriver          235.29
    com.apple.kext.triggers          1.0
    com.apple.iokit.IOSerialFamily          10.0.6
    com.apple.driver.DspFuncLib          2.3.7fc4
    com.apple.iokit.IOAudioFamily          1.8.9fc11
    com.apple.kext.OSvKernDSPLib          1.6
    com.apple.driver.AppleBacklightExpert          1.0.4
    com.apple.iokit.AppleBluetoothHCIControllerUSBTransport          4.1.4f2
    com.apple.iokit.IOSurface          86.0.4
    com.apple.iokit.IOBluetoothFamily          4.1.4f2
    com.apple.driver.AppleGraphicsControl          3.4.5
    com.apple.driver.AppleHDAController          2.3.7fc4
    com.apple.iokit.IOHDAFamily          2.3.7fc4
    com.apple.driver.AppleSMC          3.1.4d2
    com.apple.driver.IOPlatformPluginLegacy          1.0.0
    com.apple.driver.IOPlatformPluginFamily          5.3.0d51
    com.apple.driver.AppleSMBusPCI          1.0.11d0
    com.apple.driver.AppleSMBusController          1.0.11d0
    com.apple.iokit.IONDRVSupport          2.3.7
    com.apple.iokit.IOGraphicsFamily          2.3.7
    com.apple.driver.AppleThunderboltDPInAdapter          1.8.9
    com.apple.driver.AppleThunderboltDPAdapterFamily          1.8.9
    com.apple.driver.AppleThunderboltPCIDownAdapter          1.2.6
    com.apple.driver.AppleUSBMultitouch          237.3
    com.apple.iokit.IOUSBHIDDriver          5.2.5
    com.apple.iokit.IOSCSIBlockCommandsDevice          3.5.5
    com.apple.iokit.IOUSBMassStorageClass          3.5.1
    com.apple.iokit.IOSCSIArchitectureModelFamily          3.5.5
    com.apple.driver.AppleUSBMergeNub          5.5.5
    com.apple.driver.AppleUSBComposite          5.2.5
    com.apple.iokit.IO80211Family          530.4
    com.apple.iokit.IONetworkingFamily          3.0
    com.apple.iokit.IOAHCIFamily          2.3.1
    com.apple.iokit.IOUSBUserClient          5.5.5
    com.apple.driver.AppleThunderboltNHI          1.7.8
    com.apple.iokit.IOThunderboltFamily          2.4.0
    com.apple.iokit.IOUSBFamily          5.6.0
    com.apple.driver.AppleEFIRuntime          1.7
    com.apple.iokit.IOHIDFamily          1.8.1
    com.apple.iokit.IOSMBusFamily          1.1
    com.apple.security.sandbox          220.3
    com.apple.kext.AppleMatch          1.0.0d1
    com.apple.security.TMSafetyNet          7
    com.apple.driver.DiskImages          345
    com.apple.iokit.IOStorageFamily          1.8
    com.apple.driver.AppleKeyStore          28.21
    com.apple.driver.AppleACPIPlatform          1.7
    com.apple.iokit.IOPCIFamily          2.7.3
    com.apple.iokit.IOACPIFamily          1.4
    com.apple.kec.corecrypto          1.0

    Hello Kappy,
    I do not have anything plugged in to the laptop.
    Booting into safe mode does seem more stable, but I am unable to use safe mode for prolonged periods of time to test it.
    I have completely uninstall VirtualBox from my my machine since my previous post, and I am still getting kernel panics. Here is the most recent.
    Interval Since Last Panic Report:  21214 sec
    Panics Since Last Report:          9
    Anonymous UUID:                    35B92A7D-0252-11F8-7C64-E4B8C71598EC
    Wed Aug  7 21:46:28 2013
    panic(cpu 0 caller 0xffffff800cab8655): Kernel trap at 0xffffff800ca87eec, type 14=page fault, registers:
    CR0: 0x0000000080010033, CR2: 0x0000000000000030, CR3: 0x000000000eaa2000, CR4: 0x00000000000606e0
    RAX: 0x0000000000000001, RBX: 0x0000000000000008, RCX: 0xffffff80173d4f68, RDX: 0x0000000000000421
    RSP: 0xffffff808beab800, RBP: 0xffffff808beab820, RSI: 0x000000001954fc40, RDI: 0xffffff800f88bca0
    R8:  0x0000000000000001, R9:  0x0000000000000001, R10: 0xffffff800d0bdc60, R11: 0x0000000000001600
    R12: 0xffffff800f88bca0, R13: 0xffffff808beab980, R14: 0xffffff801893b300, R15: 0x0000000000268000
    RFL: 0x0000000000010202, RIP: 0xffffff800ca87eec, CS:  0x0000000000000008, SS:  0x0000000000000010
    Fault CR2: 0x0000000000000030, Error code: 0x0000000000000000, Fault CPU: 0x0
    Backtrace (CPU 0), Frame : Return Address
    0xffffff808beab4a0 : 0xffffff800ca1d626
    0xffffff808beab510 : 0xffffff800cab8655
    0xffffff808beab6e0 : 0xffffff800cace17d
    0xffffff808beab700 : 0xffffff800ca87eec
    0xffffff808beab820 : 0xffffff800ca82296
    0xffffff808beabb70 : 0xffffff800ca5e9a4
    0xffffff808beabbd0 : 0xffffff800ce541bf
    0xffffff808beabcc0 : 0xffffff800ce543c2
    0xffffff808beabcf0 : 0xffffff7f8e1751dc
    0xffffff808beabd60 : 0xffffff7f8e167408
    0xffffff808beabd70 : 0xffffff7f8e14bef4
    0xffffff808beabdb0 : 0xffffff7f8e14a765
    0xffffff808beabde0 : 0xffffff7f8e14d99c
    0xffffff808beabe00 : 0xffffff7f8d4622a4
    0xffffff808beabe20 : 0xffffff7f8d462237
    0xffffff808beabe50 : 0xffffff7f8e161cd1
    0xffffff808beabe80 : 0xffffff7f8e14ae28
    0xffffff808beabed0 : 0xffffff7f8e1492e9
    0xffffff808beabef0 : 0xffffff800ce48588
    0xffffff808beabf30 : 0xffffff800ce4708a
    0xffffff808beabf80 : 0xffffff800ce471b9
    0xffffff808beabfb0 : 0xffffff800cab3137
          Kernel Extensions in backtrace:
             com.apple.driver.AppleIntelHD3000Graphics(8.1.2)[2AAECC61-71E4-3226-ACD7-BDA8FE D0185C]@0xffffff7f8e146000->0xffffff7f8e1a7fff
                dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f8d046000
                dependency: com.apple.iokit.IONDRVSupport(2.3.7)[6C8CFC18-75F0-3DEF-86C7-CEB2C1FD6BB1]@0xff ffff7f8d565000
                dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[990D1A42-DF16-3AB9-ABC1-6A88AC142244]@0 xffffff7f8d522000
             com.apple.iokit.IOSurface(86.0.4)[C1007599-42D0-32FF-9F2F-C63F4E6C1DEB]@0xfffff f7f8d45e000->0xffffff7f8d46ffff
    BSD process name corresponding to current thread: kernel_task
    Mac OS version:
    12E55
    Kernel version:
    Darwin Kernel Version 12.4.0: Wed May  1 17:57:12 PDT 2013; root:xnu-2050.24.15~1/RELEASE_X86_64
    Kernel UUID: 896CB1E3-AB79-3DF1-B595-549DFFDF3D36
    Kernel slide:     0x000000000c800000
    Kernel text base: 0xffffff800ca00000
    System model name: MacBookAir4,2 (Mac-742912EFDBEE19B3)
    System uptime in nanoseconds: 1925370520359
    last loaded kext at 10263390705: com.apple.driver.AppleBluetoothMultitouch          75.19 (addr 0xffffff7f8e2db000, size 77824)
    last unloaded kext at 194797783308: org.virtualbox.kext.VBoxDrv          4.2.12 (addr 0xffffff7f8e525000, size 270336)
    loaded kexts:
    com.apple.driver.AppleBluetoothMultitouch          75.19
    com.apple.driver.AudioAUUC          1.60
    com.apple.driver.AppleHWSensor          1.9.5d0
    com.apple.filesystems.autofs          3.0
    com.apple.driver.AppleMikeyHIDDriver          122
    com.apple.driver.ApplePlatformEnabler          2.0.6d1
    com.apple.driver.AGPM          100.12.87
    com.apple.iokit.IOBluetoothSerialManager          4.1.4f2
    com.apple.driver.AppleHDA          2.3.7fc4
    com.apple.driver.AppleUpstreamUserClient          3.5.10
    com.apple.driver.AppleSMCLMU          2.0.3d0
    com.apple.iokit.IOUserEthernet          1.0.0d1
    com.apple.Dont_Steal_Mac_OS_X          7.0.0
    com.apple.driver.ApplePolicyControl          3.4.5
    com.apple.driver.AppleSMCPDRC          1.0.0
    com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport          4.1.4f2
    com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0
    com.apple.driver.AppleLPC          1.6.0
    com.apple.driver.AppleBacklight          170.2.5
    com.apple.driver.AppleMCCSControl          1.1.11
    com.apple.driver.AppleMikeyDriver          2.3.7fc4
    com.apple.driver.AppleIntelHD3000Graphics          8.1.2
    com.apple.driver.AppleIntelSNBGraphicsFB          8.1.2
    com.apple.driver.AppleUSBTCButtons          237.1
    com.apple.driver.AppleUSBTCKeyboard          237.1
    com.apple.driver.AppleUSBCardReader          3.1.7
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
    com.apple.BootCache          34
    com.apple.driver.XsanFilter          404
    com.apple.iokit.IOAHCIBlockStorage          2.3.1
    com.apple.driver.AppleUSBHub          5.5.5
    com.apple.driver.AirPort.Brcm4331          615.20.17
    com.apple.driver.AppleAHCIPort          2.5.2
    com.apple.driver.AppleUSBEHCI          5.5.0
    com.apple.driver.AppleSmartBatteryManager          161.0.0
    com.apple.driver.AppleEFINVRAM          1.7
    com.apple.driver.AppleRTC          1.5
    com.apple.driver.AppleACPIButtons          1.7
    com.apple.driver.AppleHPET          1.8
    com.apple.driver.AppleSMBIOS          1.9
    com.apple.driver.AppleACPIEC          1.7
    com.apple.driver.AppleAPIC          1.6
    com.apple.driver.AppleIntelCPUPowerManagementClient          196.0.0
    com.apple.nke.applicationfirewall          4.0.39
    com.apple.security.quarantine          2.1
    com.apple.driver.AppleIntelCPUPowerManagement          196.0.0
    com.apple.driver.IOBluetoothHIDDriver          4.1.4f2
    com.apple.driver.AppleMultitouchDriver          235.29
    com.apple.kext.triggers          1.0
    com.apple.iokit.IOSerialFamily          10.0.6
    com.apple.driver.DspFuncLib          2.3.7fc4
    com.apple.iokit.IOAudioFamily          1.8.9fc11
    com.apple.kext.OSvKernDSPLib          1.6
    com.apple.iokit.IOSurface          86.0.4
    com.apple.iokit.IOBluetoothFamily          4.1.4f2
    com.apple.iokit.AppleBluetoothHCIControllerUSBTransport          4.1.4f2
    com.apple.driver.AppleSMC          3.1.4d2
    com.apple.driver.IOPlatformPluginLegacy          1.0.0
    com.apple.driver.IOPlatformPluginFamily          5.3.0d51
    com.apple.driver.AppleGraphicsControl          3.4.5
    com.apple.driver.AppleBacklightExpert          1.0.4
    com.apple.driver.AppleSMBusController          1.0.11d0
    com.apple.driver.AppleSMBusPCI          1.0.11d0
    com.apple.driver.AppleHDAController          2.3.7fc4
    com.apple.iokit.IOHDAFamily          2.3.7fc4
    com.apple.iokit.IONDRVSupport          2.3.7
    com.apple.iokit.IOGraphicsFamily          2.3.7
    com.apple.driver.AppleThunderboltDPInAdapter          1.8.9
    com.apple.driver.AppleThunderboltDPAdapterFamily          1.8.9
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    com.apple.driver.AppleEFIRuntime          1.7
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    com.apple.iokit.IOSMBusFamily          1.1
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    Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3230554638424353302D444A2D4620
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  • Slow internet on mid 2011 macbook air

    So my internet is intermittently slow on my macbook air. This has been happening for many months although I cannot remember if it corresponded with upgrading to OS X 10.9. It is sporadic and I cannot identify any precipitating causes or solutions. My internet speed will just randomly drop and then eventually will correct itself where I will have the 15mbps download speed that I am paying for through my ISP. When the internet speed drops I will average 0.6 - 1.5mbps on speediest.net. This seems to be only isolated to my mid 2011 macbook air as my other laptop - a PC, and my iPhone show regular speeds. I have called my ISP and router customer service departments many times with no help. I have replaced my wireless router. Please help. 
    Nothing has worked. I have tried everything that I can think of including:
    1. Installed all OS updates - this seemed to work for about a day and then back to the same slow internet speed
    2. restarting the computer
    3. restarting in safe mode
    4. uninstalled and reinstalled the wifi network
    5. restart modem and router
    6. replaced router with a new model
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    run diagnostics on wifi - normal
    It's not clear if that was the result of using Apple's Wireless Diagnostics. It may supply some additional helpful information.
    To use it, hold an option key while you click your Mac's Wi-Fi icon, and choose Open Wireless Diagnostics...
    The following authentication dialog will appear:
    Authenticate with your Admin password, then click the Continue button in the following:
    The network analysis and diagnostic tests will take several minutes to complete:
    When it completes, if your wireless network is functioning properly the following will result:
    If something is amiss, supposedly the results will be different and you will be presented with helpful information.
    Assuming your connection is "working as expected" select Continue to summary and click Continue:
    Ignore the pre-populated text field, which is provided as a place for you to type in additional information should Apple ask for it in the course of obtaining technical assistance from them. Apple has no way of knowing where your router is located in your home, and certainly doesn't know if you even have an upstairs bedroom closet.
    Click Continue.
    The next step will also take a few minutes:
    When it finishes, you will be presented with a summary that may or may not be useful to you. Let me know if it is.
    The WirelessDiagnostics-xxx.tar.gz file deposited on your Desktop can be dragged to the Trash, or you may wish to expand it and examine its contents. It's up to you.

  • Mid-2011 Macbook Air with very slow wifi yet with OSX 10.9.1

    Yes, I am opening yet another topic on this pretty old issue because I am too confused with all that I have read so far (as also have not found a recent case similar to mine).
    I have a mid-2011 Macbook Air i5 13'.
    My home wireless network works just fine and smooth with a Macbook Pro Core 2 Duo and a humble Acer Aspire One D270 netbook.
    With my Macbook Air, connection is useless. If I want to search something on Google, I'd better off buying myself an air ticket and visiting their HQs to ask them personally to do the search.
    I have tried some "workarounds" with no success. Sometimes the internet seems to get a bit better (I said *a bit*), but nothing even slightly near what I get with my other two computers.
    Where should I begin from?

    Please take all the following steps that you haven't already tried. Stop when the problem is resolved. Back up all data before making any changes.
    Step 1
    Take the applicable steps in this support article. The Wireless Diagnostics program generates a large file of information about your system, which would be used by Apple Engineering in case of a support incident. Don't post the contents here.
    Step 2
    Run Software Update and install all available updates for OS X or your computer's firmware.
    Step 3
    If you're not using a wireless keyboard or trackpad, disable Bluetooth by selecting Turn Bluetooth Off from the menu with the Bluetooth icon. If you don't have that menu, open the Bluetooth preference pane in System Preferences and check the box marked Show Bluetooth in menu bar. Test. Continue if you find that Wi-Fi is faster with Bluetooth disabled.
    From that same menu, select Open Bluetooth Preferences. If the box labeled Discoverable is checked, uncheck it. Click the Advanced button, and in the sheet that opens, uncheck the top three boxes, if any are checked. Click OK. Enable Bluetooth and test again.
    If the application called "Bluetooth Setup Assistant" is running, quit it (not applicable to OS X 10.9 or later.)
    Step 4
    Open the Network pane in System Preferences and make a note of your settings in the Wi-Fi service. It may be helpful to take screenshots of the various tabs in the preference pane. If the preference pane is locked, unlock it by clicking the padlock icon and entering your administrator password. Delete Wi-Fi from the service list on the left by selecting it and clicking the minus-sign button at the bottom. Then recreate the service by clicking the plus-sign button and following the prompts.
    Step 5
    Reset the System Management Controller.
    Step 6
    Make a "Genius" appointment at an Apple Store, or go to another authorized service center.

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