My 2012, 17" macbook pro starts, gray screen and shuts down.
Anybody knows why my 2012, 17" macbook pro is starting with gray screen and mac logo and shuts down after?
I have Mavrick on. Last night i tried to use itunes and got an error for the first time. It said " itunes was corrupted or not installed correctly" . There is no reason because i listened to music just day before. After working on some docs i shut down the laptop. This morning when i tried to start up it didnt happened. Tried all shortcuts to do recorvery. It said " mac HD and Recorvery HD" both are blocked and not accessible.
Ran another doagnoses, checked hard drive and got errors.
I cant see why hard drive might be damaged.
Plz help me out. I didnt do any backup and dont ant to reformat it.
Thanks
-Soleil
Well, i tried different things. First tried Recorvery start. It showed mac HD and Recovery HD but i couldnt choose any, said it was locked.
When i diagnosed the hard drive, dont remember exactly but it ran the HD test and on red showed Hard Drive damaged.
Tonight after putting this questions here i tried again Online Help option, i could see all my folders, files, applications but couldnt open any. It was using Safari.
Not sure whats going on. All started with getting slow and i didnt turn the laptop off "was on sleep" for few days till last night.
Like i said before, last night i couldnt start iTunes, but didnt pay attention to it and shut off laptop. Only if i knew it wont start up again.. :-(
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Problem description:
Mid 2012 13” Macbook Pro slowed to a crawl after update to Yosemite. I currently have 10.10.1 running. I have tried a clean install, I’ve resetted PRAM, I’ve run disk permission verification and repair. None have helped. I constantly get rainbow wheel and all sorts of media stutters.
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EtreCheck version: 2.1.5 (108)
Report generated December 19, 2014 at 3:38:07 PM GMT+2
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro Intel Core i7, 15" (Mid 2012)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 4000
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 0:21:9
Disk Information: ℹ️
APPLE HDD TOSHIBA MK5065GSXF disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
SamiEfes HD (disk1) / : 498.88 GB (402.53 GB free)
Core Storage: disk0s2 499.25 GB Online
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
User Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist [Support]
User Login Items: ℹ️
None
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.7.3
Default Browser: Version: 600 - SDK 10.10
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Time Machine: ℹ️
Auto backup: YES
Volumes being backed up:
SamiEfes HD: Disk size: 498.88 GB Disk used: 96.35 GB
Destinations:
BACKUP [Local]
Total size: 500.10 GB
Total number of backups: 8
Oldest backup: 2014-12-17 03:32:23 +0000
Last backup: 2014-12-18 23:14:04 +0000
Size of backup disk: Adequate
Backup size 500.10 GB > (Disk used 96.35 GB X 3)
Top Processes by CPU: ℹ️
4% Google Chrome
2% WindowServer
0% AppleSpell
0% opendirectoryd
Top Processes by Memory: ℹ️
309 MB Google Chrome Helper
172 MB spindump
163 MB Google Chrome
52 MB mds_stores
52 MB WindowServer
Virtual Memory Information: ℹ️
1.19 GB Free RAM
1.80 GB Active RAM
605 MB Inactive RAM
698 MB Wired RAM
1.20 GB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Dec 19, 2014, 03:18:52 PM Self test - passed
MacBook Pro, OS X Yosemite (10.10.1)
It's been a few days since my last post, i've tried uninstalling chrome and adobe flash but my mac is the same. My problems have actually grown. Now my mac is heating up even when the lid is down and the computer is sleeping. The battery has also begun to drain very quickly. Any suggestions? solutions? Below is my current etrecheck result, the one above was when this first started.
EtreCheck version: 2.1.5 (108)
Report generated December 21, 2014 at 10:19:28 PM GMT+2
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro Intel Core i7, 15" (Mid 2012)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 4000
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 0:31:36
Disk Information: ℹ️
APPLE HDD TOSHIBA MK5065GSXF disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
SamiEfes HD (disk1) / : 498.88 GB (422.36 GB free)
Core Storage: disk0s2 499.25 GB Online
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Inc. iPhone
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
User Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist [Support]
User Login Items: ℹ️
None
Internet Plug-ins: ℹ️
Default Browser: Version: 600 - SDK 10.10
QuickTime Plugin: Version: 7.7.3
3rd Party Preference Panes: ℹ️
None
Time Machine: ℹ️
Auto backup: YES
Volumes being backed up:
SamiEfes HD: Disk size: 498.88 GB Disk used: 76.52 GB
Destinations:
BACKUP [Local]
Total size: 500.10 GB
Total number of backups: 6
Oldest backup: 2014-12-17 03:32:23 +0000
Last backup: 2014-12-19 21:11:44 +0000
Size of backup disk: Adequate
Backup size 500.10 GB > (Disk used 76.52 GB X 3)
Top Processes by CPU: ℹ️
4% WindowServer
0% helpd
0% AppleSpell
0% launchd
0% coreduetd
Top Processes by Memory: ℹ️
295 MB com.apple.WebKit.WebContent
159 MB Safari
73 MB mds_stores
60 MB WindowServer
43 MB com.apple.WebKit.Networking
Virtual Memory Information: ℹ️
1.49 GB Free RAM
1.80 GB Active RAM
343 MB Inactive RAM
664 MB Wired RAM
812 MB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Dec 21, 2014, 09:48:26 PM Self test - passed
Dec 20, 2014, 01:03:45 AM /Library/Logs/DiagnosticReports/Kernel_2014-12-20-010345_[redacted].panic [Details]This is what I got when I ran Linc's code on terminal:
Start time: 09:30:23 12/25/14
Model Identifier: MacBookPro9,2
System Version: OS X 10.10.1 (14B25)
Kernel Version: Darwin 14.0.0
Time since boot: 30 minutes
Diagnostic reports
2014-12-17 mds_stores crash x2
2014-12-20 Kernel panic
2014-12-23 fontd crash x7
Shutdowns
Dec 20 15:30:57 cause: -60
Dec 21 21:51:06 cause: -60
Dec 22 15:00:42 cause: -60
Dec 22 21:28:26 cause: -60
Dec 23 01:14:12 cause: -60
Dec 23 13:20:50 cause: -60
Dec 23 13:34:25 cause: -60
Log
Dec 23 16:21:35 process WindowServer[129] caught causing excessive wakeups. EXC_RESOURCE supressed due to audio playback
Dec 23 18:27:25 PM notification timeout (pid 67, loginwindow)
Dec 23 18:27:25 PM notification timeout (pid 67, loginwindow)
Dec 23 18:27:25 PM notification timeout (pid 67, loginwindow)
Dec 23 20:21:37 pci pause: SDXC
Dec 23 21:43:38 PM notification timeout (pid 42, coreduetd)
Dec 23 23:32:25 pci pause: SDXC
Dec 23 23:48:42 pci pause: SDXC
Dec 23 23:51:27 SerialATAPI device reconfiguration did not complete successfully. (failedCommandInfo = 0x1)
Dec 24 00:01:15 com.apple.xpc.launchd.domain.pid.BKAgentService.633: Path not allowed in target domain: type = pid, path = /Library/Frameworks/iTunesLibrary.framework/Versions/A/XPCServices/com.apple.iT unesLibraryService.xpc error = 147: The specified service did not ship in the requestor's bundle, origin = /System/Library/PrivateFrameworks/BookKit.framework/Versions/A/XPCServices/com. apple.BKAgentService.xpc
Dec 24 00:01:15 com.apple.xpc.launchd.domain.pid.BKAgentService.633: Path not allowed in target domain: type = pid, path = /Library/Frameworks/iTunesLibrary.framework/Versions/A/XPCServices/com.apple.iT unesLibraryService.xpc error = 147: The specified service did not ship in the requestor's bundle, origin = /System/Library/PrivateFrameworks/BookKit.framework/Versions/A/XPCServices/com. apple.BKAgentService.xpc
Dec 24 00:01:44 com.apple.xpc.launchd.domain.pid.MediaLibraryService.642: Path not allowed in target domain: type = pid, path = /Library/Frameworks/iTunesLibrary.framework/Versions/A/XPCServices/com.apple.iT unesLibraryService.xpc error = 147: The specified service did not ship in the requestor's bundle, origin = /System/Library/Frameworks/MediaLibrary.framework/Versions/A/XPCServices/com.ap ple.MediaLibraryService.xpc
Dec 24 00:01:44 com.apple.xpc.launchd.domain.pid.MediaLibraryService.642: Path not allowed in target domain: type = pid, path = /Library/Frameworks/iTunesLibrary.framework/Versions/A/XPCServices/com.apple.iT unesLibraryService.xpc error = 147: The specified service did not ship in the requestor's bundle, origin = /System/Library/Frameworks/MediaLibrary.framework/Versions/A/XPCServices/com.ap ple.MediaLibraryService.xpc
Dec 24 01:27:21 PM notification timeout (pid 27, powerd)
Dec 24 01:29:24 pci pause: SDXC
Dec 24 18:23:40 process com.apple.WebKit[285] caught causing excessive wakeups. Observed wakeups rate (per sec): 258; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 229247
Dec 24 18:48:20 wl0: Beacon Loss Event, last RSSI[-77]
Dec 24 19:00:24 PM notification timeout (pid 67, loginwindow)
Dec 24 19:00:24 PM notification timeout (pid 67, loginwindow)
Dec 24 19:00:24 PM notification timeout (pid 67, loginwindow)
Dec 24 19:54:42 pci pause: SDXC
Dec 24 23:25:25 PM notification timeout (pid 27, powerd)
Dec 25 02:29:44 pci pause: SDXC
Dec 25 03:01:45 PM notification timeout (pid 152, VDCAssistant)
Dec 25 03:02:15 PM notification timeout (pid 27, powerd)
Agents
com.apple.PTPCamera.45472.UUID
com.google.keystone.user.agent
com.apple.AirPortBaseStationAgent
Bundles
/Users/USER/Downloads/EtreCheck.app
- com.etresoft.EtreCheck
/Users/USER/Library/Address Book Plug-Ins/SkypeABDialer.bundle
- com.skype.skypeabdialer
/Users/USER/Library/Address Book Plug-Ins/SkypeABSMS.bundle
- com.skype.skypeabsms
/Users/USER/Library/Application Support/Google/Chrome/Default/Web Applications/_crx_aohghmighlieiainnegkcijnfilokake/Default aohghmighlieiainnegkcijnfilokake.app
- com.google.Chrome.app.Default-aohghmighlieiainnegkcijnfilokake-internal
/Users/USER/Library/Application Support/Google/Chrome/Default/Web Applications/_crx_apdfllckaahabafndbhieahigkjlhalf/Default apdfllckaahabafndbhieahigkjlhalf.app
- com.google.Chrome.app.Default-apdfllckaahabafndbhieahigkjlhalf-internal
/Users/USER/Library/Application Support/Google/Chrome/Default/Web Applications/_crx_blpcfgokakmgnkcojhhkbfbldkacnbeo/Default blpcfgokakmgnkcojhhkbfbldkacnbeo.app
- com.google.Chrome.app.Default-blpcfgokakmgnkcojhhkbfbldkacnbeo-internal
/Users/USER/Library/Application Support/Google/Chrome/Default/Web Applications/_crx_coobgpohoikkiipiblmjeljniedjpjpf/Default coobgpohoikkiipiblmjeljniedjpjpf.app
- com.google.Chrome.app.Default-coobgpohoikkiipiblmjeljniedjpjpf-internal
/Users/USER/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle
- com.google.Keystone
dylibs
/Users/USER/Library/Application Support/Google/Chrome/WidevineCDM/1.4.6.703/_platform_specific/mac_x64/libwidev inecdm.dylib
Contents of Library/LaunchAgents/com.google.keystone.agent.plist (checksum 3747762641)
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.google.keystone.user.agent</string>
<key>LimitLoadToSessionType</key>
<string>Aqua</string>
<key>ProgramArguments</key>
<array>
<string>/Users/USER/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bu ndle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftw areUpdateAgent</string>
<string>-runMode</string>
<string>ifneeded</string>
</array>
<key>RunAtLoad</key>
<true/>
<key>StartInterval</key>
<integer>3523</integer>
<key>StandardErrorPath</key>
<string>/dev/null</string>
<key>StandardOutPath</key>
<string>/dev/null</string>
</dict>
</plist>
User login items
iTunesHelper
- /Applications/iTunes.app/Contents/MacOS/iTunesHelper.app
Restricted files: 53
Lockfiles: 1
Elapsed time (s): 1037 -
My late 2006 Black MacBook has a gray screen and won't boot.
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That folder with the question mark icon means that the MacBook can't find the boot directory. That can either mean it can't find the hard drive or the hard drive Operating System data is somehow corrupted.
Put your install DVD into the optical drive and reboot. As soon as you hear the boot chime, hold down the "c" key on your keyboard (or the Option key until the Install Disk shows up). That will force your MacBook to boot from the install DVD in the optical drive.
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