My 2012 MACBOOK is acting strange - is it on its last legs?
I've a number of issues and questions to ask...
For a few months I have had a number of problems with my macbook - cut and paste only works erratically, at times the keyboard and screen don't synchronise and the fan gets very hot from time to time.
I also wondered if there was a virus and if so how do I find out - I don't use ANYTHING third party and even deleted CleanmyMac. Looking at the activity monitor - it seemed Spotify had a few 'error' messages so I have just deleted it and, the keyboard already seems to be synching better - but that may be my imagination. I have recently upgraded to Yosemite and I don't like it as the problems seem worse - lots of freezing and unexpected 'crashes' - Is there a way to go back to Mavericks?
Sorry to ask so many questions, but I heard rumours that Apple now like to build in a 2 year obsolescence on their machines and I wonder if mine is dying. I am a freelancer and have had a bad year so need to know if it will work as I now have a contract that I will be depending on and can't afford to buy new at the moment.
Thanks!
Hello there and thanks for the reply - This is the report - some red items - could that be the problem?
EtreCheck version: 2.1.5 (108)
Report generated 26 December 2014 22:17:44 GMT
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro (15-inch, Late 2011) (Verified)
MacBook Pro - model: MacBookPro8,2
1 2.2 GHz Intel Core i7 CPU: 4-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
AMD Radeon HD 6750M - VRAM: 512 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 1:15:7
Disk Information: ℹ️
ST9500325ASG disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Brennan HD (disk1) / : 498.88 GB (366.02 GB free)
Core Storage: disk0s2 499.25 GB Online
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/LaCie Desktop Manager.app
[not loaded] com.LaCie.ScsiType00 (1.2.13 - SDK 10.5) [Support]
[not loaded] com.jmicron.driver.jmPeripheralDevice (2.0.4) [Support]
[not loaded] com.lacie.driver.LaCie_RemoteComms (1.0.1 - SDK 10.5) [Support]
[not loaded] com.oxsemi.driver.OxsemiDeviceType00 (1.28.13 - SDK 10.5) [Support]
/Applications/Toast 11 Titanium/Spin Doctor.app
[not loaded] com.hzsystems.terminus.driver (4) [Support]
/System/Library/Extensions
[not loaded] com.roxio.BluRaySupport (1.1.6) [Support]
/Users/[redacted]/Library/Services/ToastIt.service/Contents/MacOS
[not loaded] com.roxio.TDIXController (2.0) [Support]
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[failed] com.adobe.CS5ServiceManager.plist [Support] [Details]
[loaded] com.intego.backupassistant.agent.plist [Support]
[loaded] com.oracle.java.Java-Updater.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[invalid?] com.adobe.SwitchBoard.plist [Support]
[running] com.intego.BackupAssistant.daemon.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
[loaded] com.oracle.java.Helper-Tool.plist [Support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Support]
[loaded] com.skype.skypeinstaller.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[loaded] com.adobe.ARM.[...].plist [Support]
[loaded] com.adobe.ARM.[...].plist [Support]
[loaded] com.spotify.webhelper.plist [Support]
User Login Items: ℹ️
iTunesHelper ApplicationHidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
AdobeResourceSynchronizer ApplicationHidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
Dropbox ApplicationHidden (/Applications/Dropbox.app)
Spotify UNKNOWNHidden (missing value)
Octoshape ApplicationHidden (/Users/[redacted]/Library/Octoshape/Octoshape.app)
TimehopSync Application (/Applications/TimehopSync.app)
CleanMyDrive UNKNOWN (missing value)
Internet Plug-ins: ℹ️
Flip4Mac WMV Plugin: Version: 2.4.4.2 [Support]
FlashPlayer-10.6: Version: 15.0.0.246 - SDK 10.6 [Support]
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 10.1.8 [Support]
AdobePDFViewer: Version: 10.1.8 [Support]
Flash Player: Version: 15.0.0.246 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.1.0 [Support]
Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Support]
JavaAppletPlugin: Version: Java 7 Update 60 Check version
User internet Plug-ins: ℹ️
OctoshapeWeb: Version: 1.0 - SDK 10.8 [Support]
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Flip4Mac WMV [Support]
FUSE for OS X (OSXFUSE) [Support]
Growl [Support]
Java [Support]
Perian [Support]
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Brennan HD: Disk size: 498.88 GB Disk used: 132.86 GB
Destinations:
LaCie [Local]
Total size: 305.07 GB
Total number of backups: 20
Oldest backup: 2013-09-17 13:25:43 +0000
Last backup: 2014-11-04 13:21:13 +0000
Size of backup disk: Too small
Backup size 305.07 GB < (Disk used 132.86 GB X 3)
Top Processes by CPU: ℹ️
15% ARM
13% launchservicesd
6% mds
5% WindowServer
1% Activity Monitor
Top Processes by Memory: ℹ️
155 MB Safari
150 MB Finder
129 MB mds_stores
125 MB com.apple.WebKit.WebContent
94 MB ocspd
Virtual Memory Information: ℹ️
311 MB Free RAM
1.62 GB Active RAM
1.31 GB Inactive RAM
1.06 GB Wired RAM
16.35 GB Page-ins
414 KB Page-outs
Diagnostics Information: ℹ️
Dec 26, 2014, 09:58:33 PM /Library/Logs/DiagnosticReports/Disk Space_2014-12-26-215833_[redacted].cpu_resource.diag [Details]
Dec 26, 2014, 09:03:16 PM Self test - passed
Dec 26, 2014, 04:43:20 PM /Library/Logs/DiagnosticReports/firefox_2014-12-26-164320_[redacted].cpu_resour ce.diag [Details]
Dec 24, 2014, 12:41:48 PM /Library/Logs/DiagnosticReports/firefox_2014-12-24-124148_[redacted].cpu_resour ce.diag [Details]
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Hello all, I'm using 2009 macbook (2.4 GHz Intel Core 2 Duo, 2 GB ram) running OSX 10.5.8. Recently, my macbook's been acting pretty strange:
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My working account's still working fine but I have a feeling that it might be a problem with the HD, somethings got deleted or corrupted. What should I do or any diagnostic tools that can identifiy the problem? Should I replace the HD?
Thank you very muchHello all, I'm using 2009 macbook (2.4 GHz Intel Core 2 Duo, 2 GB ram) running OSX 10.5.8. Recently, my macbook's been acting pretty strange:
1. The admin password stopped working. Normally, I created another working account for myself so that I won't accidentlally mess up with system files. Whenever I updated the softwares or installed new ones, I just typed in the admin password upon requested. However, the admin password stopped working two weeks ago. It just reported that the password was incorrect. I couldn't log in to the admin account as well.
2. About the same time, I noticed that my HD free space was mysteriously increased from ~4 GB to 10 GB without manaully deleting any files.
3. The time machine backup started to stall at a certain MB transferred. For instance, last week it stopped at "Backing Up: 307.6 MB of 1.4 GB" but currently at 286.9 MB of 1.4 GB. The time machine drive still has over 70 GB left.
My working account's still working fine but I have a feeling that it might be a problem with the HD, somethings got deleted or corrupted. What should I do or any diagnostic tools that can identifiy the problem? Should I replace the HD?
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Apple has taken ownership of the problems with the 2010 model but, unfortunately, the free logic board replacement for that model has probably long expired for you - three years after date of purchase.
One the 2011 models Apple has admitted no defect. You'll just have to skim the articles to get an overview of the problems that people are having (usually showing up as screen glitches at first and then going downhill from there).
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Are you ok with doing that?
But before you do have you reset the Pram, you can do this by holding down the command option P R keys down when restarting the macbook and if done correctly the macbook will chime as normal but keep those keys held down for 3 chimes in total,then release them and the macbook will fire up as usual.
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2012 MacBook Pro freezing and shutting down randomly
I have a 2012 MacBook Pro (15.4" 2.6ghz i7 model) and I'm having some serious issues with the laptop freezing up completely and also randomly restarting. The freezes are hard freezes as well, not simple hangs, they require me to hold the power button down to restart Occasionally when it shuts itself down and attempts to restart it will give me the dreaded "3 beeps" indicating a hardware problem. Strangely, if I hold the power button down so that it shuts itself off entirely and let it sit for a minute it will always restart fine afterwards.
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Thanks in advance for any assistanceSounds like your iphone is causing kernal panics.
Unplug everything. Keyboards, mice, external hard drives, the lot.
One of these devices could be causing it.
Then, grab your Install DVD, and boot while holding the C button.
Select your language.
Go to Utilities > Disk Utility > Repair Disk + Repair Permissions
Then restart, and every once in a while, add one of the keyboards/mice/iphones/hdd's one by one to see if they are causing issues & therefore identifying the culprit. -
My Macbook Air behaves strangely with my USB devices.
Hello! My Macbook Air behaves strangely with my USB devices. They appear in the Finder but the icon then quickly disappears, as if the device has never been connected. Sometimes the devices work fine, however. Could you please help me identify the problem?
USB draws power from the MBA, and MBA will shut them down if too much is taken. Try a self-powered (not USB-powered) hub, to see if the AIr acts better. Costs about $25 at BestBuy.
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Standby Mode - Does it work on Late 2012 MacBook Pro (non-Retina)
I have read many articles today and I remain a little confused. I have seen the Apple discussion at http://support.apple.com/kb/HT4392 regarding "Standby Mode", but I appear to have limited progress.
Can the community verify if "Standby Mode" (controlled by pmset) be used on a late 2012 MacBook Pro. This is a model without the Retina display, however, when I do pmset -g... I do see standby in the display (as seen below) which implies it should be active.
When I look at pmset -g I do see the standby line item, but if I set to "1", the unit still appears to not want to enter true hibernation. I have hibernationmode set to 3 so that true hibernation only enables after the standbydelay period that is defined. Obviously, if I set hibernationmode to 25, a true hibernate starts immediately, but I don't really want that, I am looking for the delay function that standby enables.
I have reset the SMC and currently have the following pmset conditions (modified for testing)
Battery Power:
lidwake 1
autopoweroff 1
autopoweroffdelay 14400
standbydelay 60
standby 1
ttyskeepawake 1
hibernatemode 3
hibernatefile /var/vm/sleepimage
displaysleep 1
sleep 2
acwake 0
halfdim 1
sms 1
lessbright 1
disksleep 10
AC Power:
lidwake 1
autopoweroff 1
autopoweroffdelay 14400
standbydelay 1800
standby 1
ttyskeepawake 1
hibernatemode 3
hibernatefile /var/vm/sleepimage
womp 0
displaysleep 10
networkoversleep 0
sleep 60
acwake 0
halfdim 1
sms 1
disksleep 10
Also, an auxilary question. Can anyone explain the autopoweroff and autopoweroffdelay settings? They appear to undocumented in manpages and can not locate any info on the web.Thanks for the input Michael.
The thing that started this, is the new Late 2012 MacBook Pro simply uses much more power in "sleep" mode than what I experienced on my old Late 2007 White MacBook. Every night, the "sleep" mode would result in almost a drain of the battery and the result is that I was unneccessary cycling the battery. With no OS revisions to address this, I have changed the defaults to enable hibernate for both the charging and battery mode.
The strange thing about this is that even to get a true hibernation in battery mode I have to unplug all USB devices or the device will not hybernate. Again, never had to do this on the old White MacBook and the power usage at night was very small.
This works for now, but I think a device should sleep with very little (less than 4%) power loss when power is disabled.
Thanks again for the input. Here are the current settings.
Battery Power:
lidwake 1
autopoweroff 1
autopoweroffdelay 14400
standbydelay 1800
standby 1
ttyskeepawake 1
hibernatemode 3
hibernatefile /var/vm/sleepimage
displaysleep 1
sleep 10
acwake 0
halfdim 1
sms 1
lessbright 1
disksleep 5
AC Power:
lidwake 1
autopoweroff 1
autopoweroffdelay 14400
standbydelay 1800
standby 1
ttyskeepawake 1
hibernatemode 3
hibernatefile /var/vm/sleepimage
womp 1
displaysleep 10
networkoversleep 0
sleep 60
acwake 0
halfdim 1
sms 1
disksleep 5 -
2012 macbook pro retina display artifacts on screen when using onboard video
2012 Macbook Pro Retina Display artifacts on screen when using onboard video.
About a month ago I've noticed these strange artifacts (blocky pixelated looking) running vertically down the screen. It first started when using Safari. Then it started to happen all the time. I turned off the auto switch video in preferences, which I'm assuming forces the computer to use the separate video card and the artifacts go away.
On top of that issue I also have had the ghosting issue.
Anyone else have this problem?artifacts onscreen could mean a faulty gpu. You said by forcing it on inbuilt gpu you do not find this issue highlights that. Do take it in to apple for service and also tell them of your ghosting issue.
There are a few retina owners who have faulty gpus. -
My 13 MacBook Pro acts like the battery has died while it is plugged in.
I will use my MacBook normally, it will be plugged in and fully charged. I will leave it on, close the lid and leave it plugged in for the night. The next morning it will still be fully charged (the charger indicator light is green, pressing the button on the left also shows full green dots). I will open the lid and instead of being ready to go right where it left off it has a white washed screen with a loading bar across the bottom. It goes through what normally happens as if the battery has died. It takes several minutes to fully start up before I can use it. Battery indicator is still at 100%. Strangely, this problem does not occur when I leave the computer on, UNPLUG it and close the lid. The next morning it will be ready to go without the white-washed loading screen. There is some, but minimal, battery depletion after that but only do to being unplugged. Otherwise it's fine.
Right now it's in diagnostics overnight at my local apple store. But the apple genius, and several other people I have talked to have not heard of this problem. Any insight? That computer is less than a year old, purchase december 2012. Unfortunately I can't remember the exact operating system. Thank you!Youve got a wake from sleep issue when powered.
yes, youve got a late 2012 macbook Pro running 10.8.5
Theyll diagnose it and take care of it or replace the logic likely. -
2012 Macbook Pro crawling with Mavericks
Hi,
Installed today. Having major trouble with everything barely moving. Takes almost a MINUTE to boot up computer. Read some of the other threads, below is my Etra Check. Also was prompted to let Google "control my computer" today- should I deny or accept this??
Please help!
Hardware Information:
MacBook Pro (13-inch, Mid 2012)
MacBook Pro - model: MacBookPro9,2
1 2.9 GHz Intel Core i7 CPU: 2 cores
8 GB RAM
Video Information:
Intel HD Graphics 4000 - VRAM: 1024 MB
System Software:
OS X 10.9.1 (13B42) - Uptime: 0 days 3:36:20
Disk Information:
TOSHIBA MK7559GSXF disk0 : (750.16 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 749.3 GB (587 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
HL-DT-ST DVDRW GS31N
USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Kernel Extensions:
Startup Items:
HP IO: Path: /Library/StartupItems/HP IO
HWNetMgr: Path: /Library/StartupItems/HWNetMgr
HWPortDetect: Path: /Library/StartupItems/HWPortDetect
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
[loaded] com.adobe.fpsaud.plist 3rd-Party support link
[loaded] com.adobe.SwitchBoard.plist 3rd-Party support link
[loaded] com.ciscosystems.ciscoconnect.daemon.plist 3rd-Party support link
[loaded] com.microsoft.office.licensing.helper.plist 3rd-Party support link
[loaded] PPPMonitord.plist 3rd-Party support link
Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
[loaded] com.brother.LOGINserver.plist 3rd-Party support link
[loaded] com.hp.help.tocgenerator.plist 3rd-Party support link
[loaded] com.hp.messagecenter.launcher.plist 3rd-Party support link
[loaded] jp.co.canon.ScanGearMF.appl.Canon-MF-Scan-Agent.plist 3rd-Party support link
[failed] SwapperUFi.plist 3rd-Party support link
User Launch Agents:
[loaded] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
[loaded] com.adobe.ARM.[...].plist 3rd-Party support link
[failed] com.adobe.ARM.[...].plist 3rd-Party support link
[loaded] com.adobe.ARM.[...].plist 3rd-Party support link
[loaded] com.google.keystone.agent.plist 3rd-Party support link
[loaded] com.spotify.webhelper.plist 3rd-Party support link
User Login Items:
GrowlHelperApp
iTunesHelper
TrapsMonitor
Internet Plug-ins:
Google Earth Web Plug-in: Version: 6.1 3rd-Party support link
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 2.3.8.1 3rd-Party support link
AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 3rd-Party support link
FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6 3rd-Party support link
AdobePDFViewerNPAPI: Version: 10.1.8 3rd-Party support link
Silverlight: Version: 4.0.51204.0 3rd-Party support link
Flash Player: Version: 11.9.900.170 - SDK 10.6 3rd-Party support link
QuickTime Plugin: Version: 7.7.3
iPhotoPhotocast: Version: 7.0 - SDK 10.7
SharePointBrowserPlugin: Version: 14.0.1 3rd-Party support link
AdobePDFViewer: Version: 10.1.8 3rd-Party support link
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 1.9 - SDK 10.9
AppleAVBAudio: Version: 2.0.0 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
3rd Party Preference Panes:
Flash Player 3rd-Party support link
Flip4Mac WMV 3rd-Party support link
Growl 3rd-Party support link
Bad Fonts:
None
Old Applications:
/Library/Printers/Brother/Utilities/Server
NETserver: Version: 1.1.6 - SDK 10.4 3rd-Party support link
USBserver: Version: 1.1.0 - SDK 10.5 3rd-Party support link
Epson Printer Utility 4: Version: 9.14 - SDK 10.5 3rd-Party support link
/Library/Printers/EPSON/InkjetPrinter2/Utility/UT4/Epson Printer Utility 4.app
Device Selector: Version: 1.5.5 - SDK 10.5 3rd-Party support link
/Library/Printers/Brother/Utilities/DeviceSelector/DeviceSelector.app
dynamiclinkmanager: Version: 6.0.0 - SDK 10.5 3rd-Party support link
/Library/Application Support/Adobe/Common/dynamiclink/CS6/dynamiclinkmanager.app
dynamiclinkmediaserver: Version: 6.0.0 - SDK 10.5 3rd-Party support link
/Library/Application Support/Adobe/Common/dynamiclinkmediaserver/1.0/dynamiclinkmediaserver.app
Time Machine:
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 697.84 GB Disk used: 151.15 GB
Destinations:
Seagate Backup Plus Drive [Local] (Last used)
Total size: 931.19 GB
Total number of backups: 14
Oldest backup: 2013-06-15 20:10:52 +0000
Last backup: 2014-01-02 21:39:49 +0000
Size of backup disk: Adequate
Backup size 931.19 GB > (Disk used 151.15 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
7% Google Chrome
6% WindowServer
2% hidd
1% EtreCheck
1% Paprika
Top Processes by Memory:
156 MB softwareupdated
156 MB Google Chrome
131 MB mds_stores
123 MB com.apple.IconServicesAgent
90 MB Google Chrome Helper
Virtual Memory Information:
4.24 GB Free RAM
2.39 GB Active RAM
430 MB Inactive RAM
968 MB Wired RAM
1.21 GB Page-ins
0 B Page-outsIf you don't already have a current backup, back up all data before doing anything else. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve your problem. The backup is necessary on principle, not because of anything suggested in this comment. There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
Third-party system modifications are a common cause of usability problems. By a “system modification,” I mean software that affects the operation of other software — potentially for the worse. The procedure will help identify which such modifications you've installed, as well as some other aspects of the configuration that may be related to the problem.
Don’t be alarmed by the seeming complexity of these instructions — they’re easy to carry out. Here's a brief summary: You copy a line of text from this web page into a window in another application. You wait about a minute. Then you paste some other text, which will have been copied automatically, back into a reply on this page. The sequence is copy; paste; paste again. That's all there is to it. Details follow.
You may have started the computer in "safe" mode. Preferably, these steps should be taken while booted in “normal” mode. If the system is now running in safe mode and is bootable in normal mode, reboot as usual. If it only boots in safe mode, use that.
Below are instructions to enter a UNIX shell command. It does nothing but produce human-readable output. However, you need to think carefully before running any program at the behest of a stranger on a public message board. If you question the safety of the procedure suggested here — which you should — search this site for other discussions in which it’s been followed without any report of ill effects. If you can't satisfy yourself that these instructions are safe, don't follow them.
The command will line-wrap or scroll in your browser, but it's really a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, and you can then copy it.
If you have more than one user, and the one with the problem is not an administrator, please run the command both as that user and as an administrator. The results may be different. The administrator is the user that was created automatically when you booted the system for the first time. If you can't log in as an administrator, just run the command as the user who has the problem. Most personal Macs have only one user, and in that case this paragraph doesn’t apply.
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
When you launch Terminal, a text window will open with a line already in it, ending either in a dollar sign (“$”) or a percent sign (“%”). If you get the percent sign, enter “sh” and press return. You should then get a new line ending in a dollar sign.
Triple-click anywhere in the line of text below on this page to select it:
PB=/usr/libexec/PlistBuddy; PR () { [[ "$o" ]] && o=$(sed 's/^/ /' <<< "$o") && printf '\n%s:\n\n%s\n' "$1" "$o"; }; PC () { o=$(grep [^[:blank:]] "$2"); PR "$1"; }; PF () { o=$($PB -c Print "$2" | awk -F'= ' \/$3'/{print $2}'); PR "$1"; }; PN () { [[ $o -eq 0 ]] || printf "\n%s: %s\n" "$1" $o; }; a=$(id | grep -w '80(admin)'); [[ "$a" ]] && sudo true && r=1 || r=; { [[ "$a" ]] || echo $'No admin access\n'; [[ "$a" && ! "$r" ]] && echo $'No root access\n'; system_profiler SPSoftwareDataType | sed '8!d;s/^ *//'; o=$(system_profiler SPDiagnosticsDataType | sed '5,6!d'); fgrep -q P <<< "$o" && o=; PR "POST"; o=$(($(vm_stat | awk '/Pageo/{sub("\\.",""); print $2}')/256)); o=$((o>=1024?o:0)); PN "Pageouts (MiB)"; s=( $(sar -u 1 10 | sed '$!d') ); [[ ${s[4]} -lt 90 ]] && o=$( printf 'User %s%%\t\tSystem %s%%' ${s[1]} ${s[3]} ) || o=; PR "Total CPU usage"; [[ "$o" ]] && o=$(ps acrx -o comm,ruid,%cpu | sed '2!d'); PR "Max %CPU by process (name, UID, %)"; o=$(kextstat -kl | grep -v com\\.apple | cut -c53- | cut -d\< -f1); PR "Loaded extrinsic kernel extensions"; o=$(launchctl list | sed 1d | awk '!/0x|com\.apple|org\.(x|openbsd)|\.[0-9]+$/{print $3}'); PR "Loaded extrinsic user agents"; o=$(launchctl getenv DYLD_INSERT_LIBRARIES); PR "Inserted libraries"; PC "cron configuration" /e*/cron*; o=$(crontab -l | grep [^[:blank:]]); PR "User cron tasks"; PC "Global launchd configuration" /e*/lau*; PC "Per-user launchd configuration" ~/.lau*; PF "Global login items" /L*/P*/loginw* Path; PF "Per-user login items" L*/P*/*loginit* Name; PF "Safari extensions" L*/Saf*/*/E*.plist Bundle | sed 's/\..*$//;s/-[1-9]$//'; o=$(find ~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \) | wc -l); PN "Restricted user files"; cd; o=$(find -L /S*/L*/E* {,/}L*/{A*d,Compon,Ex,In,Keyb,Mail/Bu,P*P,Qu,Scripti,Servi,Spo}* -type d -name Contents -prune | while read d; do ID=$($PB -c 'Print :CFBundleIdentifier' "$d/Info.plist") || ID=; ID=${ID:-No bundle ID}; egrep -qv "^com\.apple\.[^x]|Accusys|ArcMSR|ATTO|HDPro|HighPoint|driver\.stex|hp-fax|JMicron|microsoft\.MDI|print|SoftRAID" <<< $ID && printf '%s\n\t(%s)\n' "${d%/Contents}" "$ID"; done); PR "Extrinsic loadable bundles"; o=$(find /u*/{,*/}lib -type f -exec sh -c 'file -b "$1" | grep -qw shared && ! codesign -v "$1"' {} {} \; -print); PR "Unsigned shared libraries"; o=$(system_profiler SPFontsDataType | egrep "Valid: N|Duplicate: Y" | wc -l); PN "Font problems"; for d in {,/}L*/{La,Priv,Sta}*; do o=$(ls -A "$d"); PR "$d"; done; [ "$r" ] && { o=$(sudo launchctl list | sed 1d | awk '!/0x|com\.(apple|openssh|vix\.cron)|org\.(amav|apac|calendarse|cups|dove|isc|ntp|post[fg]|x)/{print $3}'); PR "Loaded extrinsic daemons"; o=$(sudo defaults read com.apple.loginwindow LoginHook); PR "Login hook"; o=$(sudo crontab -l | grep [^[:blank:]]); PR "Root cron tasks"; }; o=$(syslog -k Sender kernel -k Message CReq 'GPU |hfs: Ru|I/O e|find tok|n Cause: -|NVDA\(|pagin|timed? ?o' | tail -n25 | awk '/:/{$4=""; print}'); PR "Log check"; } 2> /dev/null | pbcopy; echo $'\nDone'
Copy the selected text to the Clipboard by pressing the key combination command-C. Then click anywhere in the Terminal window and paste (command-V). I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting.
If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. Type it carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter your password, the command will run anyway, but it will produce less information. In most cases, the difference is not important.
The command may take up to a few minutes to run, depending on how many files you have and the speed of the computer.
Wait for the word "Done" to appear on a line by itself below what you pasted.
The output of the command will be automatically copied to the Clipboard. All you have to do is paste into a reply to this message by pressing command-V again. Please don't copy anything from the Terminal window.
You can then quit Terminal.
In case of difficulty, please note:
☞ This procedure is all copy-and-paste — type only your login password when prompted. When typing it, make sure caps lock is off.
☞ When you type your password, you won't see what you're typing.
☞ The commands don't change anything, and merely running them will do neither good nor harm.
☞ Remember to post the output. It's already in the Clipboard after you see the word "Done" in the Terminal window. You don't have to copy it. Just paste into a reply.
☞ If any personal information, such as your name or email address, appears in the output, anonymize it before posting. Usually that won't be necessary.
☞ Don't post what you see in the Terminal window. The output is copied automatically to the Clipboard. -
My MacBook was acting weird like sometimes I would log on and I wouldn't be able to type my password for a couple seconds,but it usually logged in after that. Then I left my computer open after installing the recent update after that all my applications were not responding. So I shut it down, when I turned it back on about an hour later it went to this loading screen and then to the login like usual. After I tried logging in a white screen flashed and it went back to the login/ password screen like nothing happened. Any ideas on what happened and what I can do to fix it?
Reinstall OS X;
Reinstalling Lion/Mountain Lion Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless. -
Safari is acting strangely on several counts
For the last several days, Safari is acting strangely on several counts. I haven't downloaded any updates or plugins recently, and I am not aware of any Safari viruses on Mac OS X, so I'm totally lost here. Please help!
1. Periodically, Safari will stop loading a page completely. So it will start and then the url bar will be partially blue and the circle will keep circling but nothing will happen. Once it does this on one tab in that window, it will start doing it on all new tabs opened up in that window, but any original tab there might still go through. If I close the window and reopen another window, all sites on all tabs will go right through. I tried disabling DNS prefetching, and that helps Safari behave for a few minutes, then it goes back to such strange behavior. I tested using my wireless and using a different network, and it happens on both, so it's not my router. Sometimes, opening a new window doesn't help. So I shut down Safari and restart. Sometimes that doesn't help either, so I end up having to reset Safari. Obviously, having to reset Safari multiple times a day is neither productive nor ideal.
2. When it does that url thing, it also seems to become incapable of completing from history or bookmarks. So for example, if I open a tab and type a website name, it won't complete it, even though I have that bookmarked. Generally when that happens on the first tab of a window, I can pull up the site from bookmarks and it will load immediately. But the next tab I open in that window, will do the webpage not loading business I described in #1 above.
3. A short while ago, i tried resizing a window and it did the strangest thing where it would expand the window space, but just give me a "gray area" rather than expanding the whole web page. I closed the window, opened a new one and resizing worked fine again.
4. A short while ago, another strange happening: everytime I opened up a new tab in the window and loaded a site, it would merge that tab with my old tab and delete the first tab, so at any given time, it was just a single tab window. I closed the window and reopened, and voila normal tab behavior again.
Strangely, if I have two windows open - as I often do - only one window will be affected by such strange behavior. The other one will function normally. But such odd behavior is not limited to instances when I have two windows open. It's also happening when there's one window open. For reasons I do not understand, it seems something in the processes of a window gets corrupted after a little while on Safari and that window starts acting strangely.
Odd and irritating and difficult. I'd greatly appreciate your help!
I'm using Safari 5.0.6 on OS X 10.5.8... thanks!I don't see anything in your post regarding the Safari cache. BTW, a "reset" does not empty the cache.
From your Safari menu bar click Safari / Empty Cache. Restart your Mac, try Safari.
If that didn't help, quit Safari if it's open.
Go to ~/Library/Caches/com.apple.Safari
Move the Cache.db (or ApplicationCache.db) file from the com.apple.Safari folder to the Trash.
Try Safari.
If nothing above helped, make sure there's enough free space on the startup disk. Right or control click the MacintoshHD icon. Click Get Info. In the Get Info window you will see Capacity and Available. Make sure you have a minimum of 15% free disk space.
If nothing above has helped, try Safari in another user account. If you see the same issues there, log back into your admin account.
Launch Disk Utility. Select the startup disk in the panel on the left then select the First Aid tab.
Click: Verify Disk (not Verify Disk Permissions)
If the disk needs repairing follow the instructions for Using Disk Utility to verify or repair disks. -
Mid 2012 macbook pro glitching, freezing, overheating
Starting a few weeks ago, I noticed a change in my mid 2012 macbook pro. My laptop was losing charge EXTREMELY quickly, I would charge the laptop to 100%, and just an hour later (after not using it, but the lid closed and it was sleeping) it would be up to 60% charge, then when not in sleep and on, it would lose energy extremely quickly. I always make sure that unecessary background apps are not running--so that was not the problem. This problem went away after a week, but it was the first signal that something was wrong with my laptop.
Next, the laptop was having problems with waking up from sleep, I did an SMC reset and this problem was fixed.
After that, the laptop started glitching (static and banded lines on the bottom of the screen) and making this clicking noise when I was streaming video fullscreen on Netflix. I thought at first, that this was a problem with Silverlight, and reinstalled the silverlight plugin (several times). Then I noticed that the computer would glitch when I was streaming full screen on Netflix and picked up the laptop (moved it from a flat surface). This signaled to me that the problem was perhaps not software, but a hardware issue. I verified the disk and did a permissions report and neither were curative.
Further support that the problems are with hardware rather than hardware came to me when my computer presented itself with a fourth issue: the laptop, when being lifted or moved from a static surface, would sometimes freeze entirely and make the same clicking noise. This problem was not during fullscreen streaming, but had spread to when I was simply using more than one app at the same time (e.g. having Chrome and Word open together). When this happenend, the only solution would be to power down the computer and restart.
Finally, while sleeping with the lid closed in my backpack, I hear a whirring noise--I pick up the laptop and it was hot to the touch, overheating with the fans running on high speed.
I have no clue what is going on. I have taken the computer to my university's mac shop and they have suggested it is a logic board issue and I should give the computer in. I have scoured the forum for an answer of what is happening and am determined to find one. So I pose the problem to you--any help would be appreciated. Thank you.Hardware Information:
MacBook Pro (13-inch, Mid 2012)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information:
Intel HD Graphics 4000 - VRAM: 1024 MB
System Software:
OS X 10.9.2 (13C64) - Uptime: 0 days 1:2:24
Disk Information:
APPLE HDD HTS547550A9E384 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (278.23 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-8A8
USB Information:
Dell USB Portable HDD 1 TB
Dell USB Portable HDD (disk1s1) /Volumes/Dell USB Portable HDD: 1 TB (947.04 GB free)
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Launch Daemons:
[System] com.adobe.fpsaud.plist 3rd-Party support link
[System] com.cloudpath.maccmd.plist 3rd-Party support link
[System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
[System] com.oracle.java.Helper-Tool.plist 3rd-Party support link
[System] com.tunabellysoftware.TGFanHelper.plist 3rd-Party support link
Launch Agents:
[System] com.oracle.java.Java-Updater.plist 3rd-Party support link
User Launch Agents:
[not loaded] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[not loaded] com.facebook.videochat.[redacted].plist 3rd-Party support link
[not loaded] com.google.keystone.agent.plist 3rd-Party support link
[not loaded] com.spotify.webhelper.plist 3rd-Party support link
User Login Items:
None
Internet Plug-ins:
FlashPlayer-10.6: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
Default Browser: Version: 537 - SDK 10.9
SharePointBrowserPlugin: Version: 14.1.0 3rd-Party support link
Silverlight: Version: 5.1.20913.0 - SDK 10.6 3rd-Party support link
JavaAppletPlugin: Version: Java 7 Update 40 Outdated! Update
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
RealPlayer Plugin: Version: (null) 3rd-Party support link
3rd Party Preference Panes:
Flash Player 3rd-Party support link
Java 3rd-Party support link
Old Applications:
/Library/Application Support/Microsoft/MERP2.0
Microsoft Error Reporting: Version: 2.2.9 - SDK 10.4 3rd-Party support link
Microsoft Ship Asserts: Version: 1.1.4 - SDK 10.4 3rd-Party support link
Microsoft AutoUpdate: Version: 2.3.6 - SDK 10.4 3rd-Party support link
/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
/Users/[redacted]/Downloads
Install Spotify: Version: 1.0 - SDK 10.5 3rd-Party support link
Install Spotify 2: Version: 1.0 - SDK 10.5 3rd-Party support link
SLLauncher: Version: 1.0 - SDK 10.5 3rd-Party support link
/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
Time Machine:
Time Machine not configured!
Top Processes by CPU:
3% WindowServer
2% hidd
2% EtreCheck
0% Google Chrome
0% notifyd
Top Processes by Memory:
152 MB Google Chrome
123 MB com.apple.IconServicesAgent
106 MB mds_stores
86 MB loginwindow
61 MB Finder
Virtual Memory Information:
908 MB Free RAM
1.64 GB Active RAM
881 MB Inactive RAM
626 MB Wired RAM
900 MB Page-ins
0 B Page-outs -
Mid 2012 MacBook Air Yosemite Slow Booting and Old Boot Screen
Hello Guys,
I have a mid 2012 MacBook Air 13" and I had installed public beta of Yosemite on it. Now I am running OS X 10.10 (14A388b) and I have problems on the boot. On all the other macs, I saw that the booting screen is black background and a white Apple logo on it. But on my mac, the booting screen is same as Mavericks and for the first 5-6 seconds, the Apple logo doesn't show up. And the mac is booting very slowly. Also, Continuity and Handoff are not working properly. What might be the problem?Hello Guys,
I have a mid 2012 MacBook Air 13" and I had installed public beta of Yosemite on it. Now I am running OS X 10.10 (14A388b) and I have problems on the boot. On all the other macs, I saw that the booting screen is black background and a white Apple logo on it. But on my mac, the booting screen is same as Mavericks and for the first 5-6 seconds, the Apple logo doesn't show up. And the mac is booting very slowly. Also, Continuity and Handoff are not working properly. What might be the problem?
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