My 25$ gift card that I purchased says it hasn't been properly activated
I Can't use my gift card because it says it hasnt been activated properly.
Ask the people at the store the gift card came from or the iTunes Store staff for assistance.
(118606)
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My 15$ gift card that I purchased says it hasn't been properly activated
helppppppp!
Ask the people at the store the gift card came from or the iTunes Store staff for assistance.
(119475) -
please help meeee
Ask the people at the store the gift card came from or the iTunes Store staff for assistance.
(118011) -
When I try to load my iTunes card it is saying it has not been properly activated. What do I do?
Are you able to try taking it back to the store that you bought it from and ask them to activate it properly ? If not then you will need to try contacting iTunes Support (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes
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Why does iTunes say my gift card hasn't been properly activated yet?
I bought an iTunes card at a grocery store and when i got home to redeem the card a message popped up stating that the gift card hadn't been properly activated yet. Does anyone know why?
The people at the store it came from didn't activate it when it was purchased. Ask them or the iTunes Store staff for assistance.
(107697) -
When I try to redeem my voucher using the code it says it has not been properly activate? What does this mean?
Like all gift cards, iTunes Gift Cards have to be activated by the retailer at the store where the card was purchased and that message makes it sound like that did not take happen. So perhaps that is the issue and you might have to take the card and the receipt back to the store and have it activated.
If the card was truly a gift and you don't have the receipt, then look here for help,
http://support.apple.com/kb/TS1292
If nothing on that website works to get this resolved, there is a link where you can contact iTunes support. You may need to do that in order to get this straightened out. -
I bought an iTunes gift card but it says that it hasn't been properly activated?
I just bought 3 $10 music gift cards and whenever I try to activate any of them they all say this:
Please help! I'm in dire need of new music!!Are you able to take it back to the store that you bought it from and ask them to activate it properly ? If not then you will need to try contacting iTunes Support (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes
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HT201209 What does it mean when it says your Gift Card hasn't been properly activated?
Every time I try to enter my gift code, it says the gift code hasn't properly been activated, someone help please.
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Note:
iTunes Gift Cards are only Valid in Country of Issue. -
I can't get my itunes giftcard to work and I need help..
What you normally should do is go back the retailer from whom you purchased the card and discuss the problem with them. They should either correctly activate the card or give you a new one. If they refuse to help, as some retailers do, go here:
iTunes Support
and follow the instructions to report the issue to the iTunes Store. They will ask for a scan of the front and back sides of the card as well as a copy of the receipt
Regards. -
I'm trying to redeem my iTunes gift card, and every time I type in the code, it says the code hasn't been properly activated.
Are you able to take it back to the store that you bought it from and ask them to activate it properly ? If not then you will need to try contacting iTunes Support (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes
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When I try to purchase a song, it will not let me use the gift card that I redeemed. It directs me to my billing info and says that my session has timed out. How can I fix this?
For some reason this worked for me. I went into my account and changed my first name, maybe it causes itunes to reset. What ever it does my itunes works now.
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i have like a paper gift card i got with a purchase and it has "gift card number" and "pin" and i want to redeem it but when i go to redeem a gift card on itunes it says "code" i i don't have that! please help i want to redeem this
coIt is a code. See:
iTunes Store: How to redeem a code
Apple - iTunes - Inside iTunes - How to Redeem Free Download Codes and Gift Cards In the App Store and iTunes -
I had 10$ gift card that works only on US. I redeemed the gift card but back in the game i get buy stuff and it says "you cant buy in US store you must swich bla bla bla" i dont want ti swich because the 10 $ works only at the US store. Help please.
Hello SBentley22,
I can only imagine how upset I would be to discover that over $1000 in gift card funds seemed to be missing. I certain that I would not do well with the additional complications that you've described either. I apologize for you and your boyfriend having to cope with this situation. Certainly this was never our goal.
I was unable to locate the purchases or returns that you mention using the information you provided when you signed up for Best Buy Unboxed. I would very much like to look into this situation for you and do what I can to help, but I will need more information to begin. If you will please send me a private message that includes your full name, telephone number, and the Customer Service PIN from the receipt where the gift card was issued, I'll get started with my research.
Please know that I'm extremely grateful that you took the time to bring your situation to our attention. I look forward to hearing from you.
Sincerely,
John|Social Media Specialist | Best Buy® Corporate
Private Message -
When we purchase from iTunes the balance is not coming off of the gift cards. We have family sharing on but when my kids purchase songs they are credited to our credit card and not the gift card that is already in their account. What's wrong?
Hi Angela1313,
I see that you have a question about using gift cards with Family Sharing. Here is an article with some information that my be pertinent to this issue:
iTunes Gift balances
http://support.apple.com/kb/ht5035
Learn more
Learn how to send an iTunes Gift or redeem iTunes Gift Cards and content codes. If you're using Family Sharing, the credit you redeem will only be available to you. iTunes Store credit on your account isn't shared with other family members.
Thanks for using the Apple Support Communities!
Cheers,
Braden -
I would like to purchase music and when I go to purchase it asks to take the purchase from my credit card and I have a gift card that I would like it to take the money from first.
Part of the validation for credit cards is that they need to be registered to exactly the same name and address that you have on your iTunes account, which prepaid cards tend not to be. Do you have a proper credit card that you could use ? Or are iTunes gift cards available in your country so that you could try using them as your payment method ?
Until you have a valid payment method on your account and what you owe iTunes has been paid off then you won't be able to download any item from the store, including free apps (and updates to apps).
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