My 27" late 2013 iMac crashes over and over again
My wife and I bought identical iMacs (3.5 GHz Intel Core i7, 32 GB 1600MHz DDR3, NVIDIA GeForce GTX 775M 2048 MB) in December. Both are up to date on OS X Mavericks. It crashes while I am using it, it crashes on its own if I leave it on overnight. Sometimes just Mail crashes. I have never been able to associate this with any particular event -- once I was watching a video, once I was playing a Flash game online, once I was just reading Facebook, once I wasn't doing anything, several times it was overnight when I left it running...you get the idea. I thought it might be TuneUp, which seemed to destabilize my old iMac, but my wife just finally got hers up and running and she is getting crashes too, and she doesn't have TuneUp.
This was shipped directly from Apple to a local AppleStore - no modifications by me. Currently no third-party devices, either -- just hooked up to my iPad and iPhone and a keyboard.
Looking at the discussion, this is endemic. Any new discoveries, or am I going to have to take this sucker back?
I can't read the technical data in the logs, but I will paste in the log on the last kernel panic (this morning).
Can anyone help?
Thanks--
Anonymous UUID: 17FD3E22-EA5E-CD69-578A-28B898E1759F
Mon Apr 14 07:00:53 2014
panic(cpu 6 caller 0xffffff80048dbe2e): Kernel trap at 0xffffff80049c8e88, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x0000008000000060, CR3: 0x000000002f326041, CR4: 0x00000000001606e0
RAX: 0xffffff8391d14008, RBX: 0x0000008000000000, RCX: 0x00000000092e0000, RDX: 0xffffff8041fc54d0
RSP: 0xffffff839504b5e0, RBP: 0xffffff839504b610, RSI: 0x0000000000000047, RDI: 0xffffff8041fc54d0
R8: 0xffffff806ae26f48, R9: 0x0000000000040000, R10: 0x0000000000060000, R11: 0xffffff8053a1a460
R12: 0x0000000000014716, R13: 0xffffff8056f262d0, R14: 0x0000000000000000, R15: 0x0000000000000047
RFL: 0x0000000000010206, RIP: 0xffffff80049c8e88, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000008000000060, Error code: 0x0000000000000000, Fault CPU: 0x6
Backtrace (CPU 6), Frame : Return Address
0xffffff839504b270 : 0xffffff8004822fa9
0xffffff839504b2f0 : 0xffffff80048dbe2e
0xffffff839504b4c0 : 0xffffff80048f3326
0xffffff839504b4e0 : 0xffffff80049c8e88
0xffffff839504b610 : 0xffffff80049cc8a1
0xffffff839504b750 : 0xffffff80049cc057
0xffffff839504b7b0 : 0xffffff80049cbf15
0xffffff839504b7e0 : 0xffffff8004b701af
0xffffff839504b880 : 0xffffff80049ffb39
0xffffff839504b900 : 0xffffff8004c37bc2
0xffffff839504b980 : 0xffffff800486d1f2
0xffffff839504b9e0 : 0xffffff800486c8df
0xffffff839504b9f0 : 0xffffff8004872baf
0xffffff839504be00 : 0xffffff8004872d6f
0xffffff839504be50 : 0xffffff800488a261
0xffffff839504bf20 : 0xffffff8004bd27da
0xffffff839504bf50 : 0xffffff8004c3e363
0xffffff839504bfb0 : 0xffffff80048f3b26
BSD process name corresponding to current thread: mds_stores
Mac OS version:
13C64
Kernel version:
Darwin Kernel Version 13.1.0: Thu Jan 16 19:40:37 PST 2014; root:xnu-2422.90.20~2/RELEASE_X86_64
Kernel UUID: 9FEA8EDC-B629-3ED2-A1A3-6521A1885953
Kernel slide: 0x0000000004600000
Kernel text base: 0xffffff8004800000
System model name: iMac14,2 (Mac-27ADBB7B4CEE8E61)
System uptime in nanoseconds: 238334893093497
last loaded kext at 237646466505776: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7f86ebd000, size 49152)
last unloaded kext at 237712171684947: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7f86ebd000, size 32768)
loaded kexts:
com.intego.netbarrier.kext.process 652
com.intego.netbarrier.kext.network 652
com.intego.netbarrier.kext.monitor 652
com.apple.filesystems.afpfs 11.1
com.apple.nke.asp-tcp 8.0.1
com.apple.filesystems.smbfs 2.0.1
com.apple.driver.AppleBluetoothMultitouch 80.14
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.2.3f10
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleMikeyDriver 2.6.0f1
com.apple.driver.AGPM 100.14.15
com.apple.driver.ApplePlatformEnabler 2.0.9d1
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleHDA 2.6.0f1
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.GeForce 8.2.4
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleIntelHD5000Graphics 8.2.4
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.3f10
com.apple.driver.AppleBacklight 170.3.5
com.apple.driver.AppleThunderboltIP 1.1.2
com.apple.driver.AppleIntelFramebufferAzul 8.2.4
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.iokit.SCSITaskUserClient 3.6.6
com.apple.driver.AppleUSBODD 3.4.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleUSBHub 666.4.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.5.1
com.apple.driver.AppleSDXC 1.5.2
com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2
com.apple.driver.AirPort.Brcm4360 831.21.63
com.apple.driver.AppleAHCIPort 3.0.0
com.apple.driver.AppleUSBXHCI 670.4.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.security.SecureRemotePassword 1.0
com.apple.driver.AppleUSBHIDKeyboard 170.15
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.driver.AppleBluetoothHIDKeyboard 170.15
com.apple.driver.AppleHIDKeyboard 170.15
com.apple.driver.IOBluetoothHIDDriver 4.2.3f10
com.apple.driver.AppleMultitouchDriver 245.13
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.DspFuncLib 2.6.0f1
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.5fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOAcceleratorFamily 98.14
com.apple.nvidia.driver.NVDAGK100Hal 8.2.4
com.apple.nvidia.driver.NVDAResman 8.2.4
com.apple.iokit.IOSurface 91
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.3f10
com.apple.iokit.IOBluetoothFamily 4.2.3f10
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleHDAController 2.6.0f1
com.apple.iokit.IOHDAFamily 2.6.0f1
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.AppleGraphicsDeviceControl 3.4.35
com.apple.iokit.IOAcceleratorFamily2 98.14
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleSMC 3.1.8
com.apple.driver.AppleThunderboltEDMSink 2.1.3
com.apple.driver.IOPlatformPluginFamily 5.7.0d10
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleThunderboltDPOutAdapter 3.1.7
com.apple.driver.AppleThunderboltDPInAdapter 3.1.7
com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.6
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.driver.CoreStorage 380
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.driver.AppleThunderboltNHI 2.0.1
com.apple.iokit.IOThunderboltFamily 3.2.7
com.apple.iokit.IOEthernetAVBController 1.0.3b4
com.apple.iokit.IO80211Family 630.35
com.apple.driver.mDNSOffloadUserClient 1.0.1b5
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.iokit.IOUSBFamily 675.4.0
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
The person above instructions were acurate. Also make sure your appdata folder is clear of the app's files. After the antivirus is gone click on finder in your dock. Then click Go. Once there click go to folder and type in "~/library/Application Support". There look around for the app's name. If a folder is named after the app is there, trash it. If it won't let you there are detailed instructions on how to force delete it. Just google. Now if you are still having the issue after the app is gone try resetting RAM. I recommend you do this first. If you are still getting errors click here. If the issue is still happening contact support imidiately, they can help.
Edited because I fail to do grammatical and spelling checks.
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Late 2013 iMac kernel panics and logging me out
I have already followed up with Apple Support so I have a case open for this, but in case the hive mind here was ahead of the problem I figured I would post the issue here too.
I have a 2 day old iMac (1TB Flash, 32GB RAM - not 3rd party, 10.9.1) that has kernel paniced twice and repeatedly logged me out in the short time I've had it. I've verified the drive, repaired permissions, done the hardware diagnostics test, and on suggestion from Apple Support, re-installed the OS (not a clean install, just a re-install). None of the tests resulted in any anolomalies.
Overnight it appears that there was something called a "shutdownStall" that was tied to multiple processes, if that adds anything as I've never heard of that fault before: "AdobeIPCBroker,Core Sync,dbfseventsd,FMCore_2014-02-02-003807_Richards-iMac.shutdownStall
But on the last forced log out (a few minutes ago) it appears that WindowServer crashed while I was using Safari. I am including the System Diagnostic Report for that crash here in case someone with more technical skills at deciphering these can make some sense of it:
Process: WindowServer [128]
Path: /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/WindowSe rver
Identifier: WindowServer
Version: 599.7
Code Type: X86-64 (Native)
Parent Process: launchd [1]
Responsible: WindowServer [128]
User ID: 88
Date/Time: 2014-02-02 12:31:21.761 -0700
OS Version: Mac OS X 10.9.1 (13B42)
Report Version: 11
Anonymous UUID: EFEBD821-F51B-63A9-681D-F2612E01969E
Sleep/Wake UUID: CF436292-F831-4C7C-9AA5-7806BD6830EE
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000050
VM Regions Near 0x50:
-->
__TEXT 00000001028b3000-00000001028b4000 [ 4K] r-x/rwx SM=COW /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/WindowSe rver
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.GeForceGLDriver 0x0000123440304498 0x123440000000 + 3163288
1 GLEngine 0x00007fff81e7a51a gleTextureSubImageCopy + 1058
2 GLEngine 0x00007fff81d90e01 glCopyTexSubImage2D_Exec + 1541
3 com.apple.QuartzCore 0x00007fff852b283c CA::OGL::CGLContext::copy_destination(int, CA::OGL::Surface*, unsigned long, CA::Bounds const*, int const*, bool&) + 268
4 com.apple.QuartzCore 0x00007fff852b207b CA::OGL::(anonymous namespace)::MaskCorners::begin(CA::OGL::ImagingNode*) + 1325
5 com.apple.QuartzCore 0x00007fff852b1a01 CA::OGL::ImagingNode::render(CA::OGL::ImagingNode::RenderClosure*, unsigned int) + 401
6 com.apple.QuartzCore 0x00007fff852b17f5 CA::OGL::render_layers(CA::OGL::Renderer&, CA::OGL::Layer*) + 144
7 com.apple.QuartzCore 0x00007fff852aeb3b CA::OGL::render_root_layers(CA::OGL::Renderer&, x_link_struct const*, CA::OGL::Gstate const&) + 331
8 com.apple.QuartzCore 0x00007fff852a7470 CA::OGL::Renderer::render(CA::Render::Update const*) + 714
9 com.apple.QuartzCore 0x00007fff852a712f CA::OGL::render(CA::OGL::Renderer&, CA::Render::Update*) + 236
10 com.apple.QuartzCore 0x00007fff85340194 CARenderOGLRenderDisplay + 82
11 com.apple.CoreGraphics 0x00007fff8ab11962 gl_composite_core_animation + 2004
12 com.apple.CoreGraphics 0x00007fff8ab187f3 gl_composite_layer_core + 571
13 com.apple.CoreGraphics 0x00007fff8ab14312 gl_composite_layer + 479
14 com.apple.CoreGraphics 0x00007fff8ab101e8 gl_composite_layers + 38
15 com.apple.CoreGraphics 0x00007fff8ab0f99c CGXGLAccelComposite + 1345
16 com.apple.CoreGraphics 0x00007fff8a7f4ee8 CGLayerComposite + 116
17 com.apple.CoreGraphics 0x00007fff8a8e6392 CGXUpdateDisplay + 8689
18 com.apple.CoreGraphics 0x00007fff8a8e40dd update_display_callback + 125
19 com.apple.CoreGraphics 0x00007fff8aa944ae run_timer_pass + 379
20 com.apple.CoreGraphics 0x00007fff8a7f1e89 CGXRunOneServicesPass + 164
21 com.apple.CoreGraphics 0x00007fff8a7f26c6 CGXServer + 807
22 WindowServer 0x00000001028b3f96 main + 9
23 libdyld.dylib 0x00007fff85d725fd start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff85baa662 kevent64 + 10
1 libdispatch.dylib 0x00007fff8a03a43d _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x00007fff8a03a152 _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x00007fff85ba5a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff85ba4d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff8e46b315 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff8e46a939 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff8e46a275 CFRunLoopRunSpecific + 309
5 com.apple.CoreFoundation 0x00007fff8e51f9d1 CFRunLoopRun + 97
6 com.apple.CoreGraphics 0x00007fff8aa8c2dc eventThread + 263
7 libsystem_pthread.dylib 0x00007fff89dd2899 _pthread_body + 138
8 libsystem_pthread.dylib 0x00007fff89dd272a _pthread_start + 137
9 libsystem_pthread.dylib 0x00007fff89dd6fc9 thread_start + 13
Thread 3:: com.apple.CoreAnimation.render-server
0 libsystem_kernel.dylib 0x00007fff85ba5a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff85ba4d18 mach_msg + 64
2 com.apple.QuartzCore 0x00007fff852903b7 CA::Render::Server::server_thread(void*) + 195
3 com.apple.QuartzCore 0x00007fff852902ed thread_fun + 25
4 libsystem_pthread.dylib 0x00007fff89dd2899 _pthread_body + 138
5 libsystem_pthread.dylib 0x00007fff89dd272a _pthread_start + 137
6 libsystem_pthread.dylib 0x00007fff89dd6fc9 thread_start + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff85ba9e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff89dd3f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff89dd6fb9 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x00007f9d1b800400 rbx: 0x0000000000000000 rcx: 0x0000000000000000 rdx: 0x0000000000000005
rdi: 0x000012344080c120 rsi: 0x0000000000000502 rbp: 0x00007fff5d336820 rsp: 0x00007fff5d335bd0
r8: 0x0000000000000000 r9: 0x0000000000000006 r10: 0x0000000000000c00 r11: 0x0000000008ece474
r12: 0x0000000000000006 r13: 0x0000000118408000 r14: 0x00000000ffffffff r15: 0x0000000118597000
rip: 0x0000123440304498 rfl: 0x0000000000010297 cr2: 0x0000000000000050
Logical CPU: 2
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0x1028b3000 - 0x1028b3ffd WindowServer (599.7) <3962C9A3-3D52-3D3B-BA42-C4670C12982C> /System/Library/Frameworks/ApplicationServices.framework/Frameworks/CoreGraphic s.framework/Resources/WindowServer
0x102985000 - 0x102986fff com.apple.driver.IOAccelerator2D (98.7.1 - 98.7.1) <8621B42C-CBD7-39C4-8A3B-B35BD78E44E4> /System/Library/Extensions/IOAccelerator2D.plugin/Contents/MacOS/IOAccelerator2 D
0x102996000 - 0x1029a4ff7 com.apple.AppleGVACoreFramework (6.0.38 - 6.0.38) <3A7D31F6-C063-3250-9067-9DB74F980E84> /System/Library/PrivateFrameworks/AppleGVACore.framework/AppleGVACore
0x123440000000 - 0x12344087bff7 com.apple.GeForceGLDriver (8.18.22 - 8.1.8) <CFA88606-8A16-3251-A1AA-4BC5F5D74E1C> /System/Library/Extensions/GeForceGLDriver.bundle/Contents/MacOS/GeForceGLDrive r
0x7fff6608b000 - 0x7fff660be817 dyld (239.3) <D1DFCF3F-0B0C-332A-BCC0-87A851B570FF> /usr/lib/dyld
0x7fff81ad0000 - 0x7fff81ad8ffc libGFXShared.dylib (9.0.83) <11A621C3-37A0-39CE-A69B-8739021BD79D> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x7fff81b1f000 - 0x7fff81b4efd2 libsystem_m.dylib (3047.16) <B7F0E2E4-2777-33FC-A787-D6430B630D54> /usr/lib/system/libsystem_m.dylib
0x7fff81b56000 - 0x7fff81b67ff7 libz.1.dylib (53) <42E0C8C6-CA38-3CA4-8619-D24ED5DD492E> /usr/lib/libz.1.dylib
0x7fff81bd0000 - 0x7fff81bf9fff com.apple.DictionaryServices (1.2 - 208) <A539A058-BA57-35EE-AA08-D0B0E835127D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x7fff81d68000 - 0x7fff81ef5ff7 GLEngine (9.0.83) <26CCE609-D645-3945-A678-517ED5B65785> /System/Library/Frameworks/OpenGL.framework/Versions/A/Resources/GLEngine.bundl e/GLEngine
0x7fff81ef7000 - 0x7fff81efeff3 libcopyfile.dylib (103) <5A881779-D0D6-3029-B371-E3021C2DDA5E> /usr/lib/system/libcopyfile.dylib
0x7fff822db000 - 0x7fff822e1ff7 libsystem_platform.dylib (24.1.4) <331BA4A5-55CE-3B95-99EB-44E0C89D7FB8> /usr/lib/system/libsystem_platform.dylib
0x7fff82315000 - 0x7fff82748ffb com.apple.vision.FaceCore (3.0.0 - 3.0.0) <F42BFC9C-0B16-35EF-9A07-91B7FDAB7FC5> /System/Library/PrivateFrameworks/FaceCore.framework/Versions/A/FaceCore
0x7fff82749000 - 0x7fff827f9ff7 libvMisc.dylib (423.32) <049C0735-1808-39B9-943F-76CB8021744F> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x7fff82847000 - 0x7fff829adfff libGLProgrammability.dylib (9.0.83) <9C97E814-F674-30F8-8C2D-C45FC1E7D934> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x7fff829ae000 - 0x7fff829c9ff7 libsystem_malloc.dylib (23.1.10) <FFE5C472-B23A-318A-85BF-77CDE61900D1> /usr/lib/system/libsystem_malloc.dylib
0x7fff829ef000 - 0x7fff82a78fff com.apple.ColorSync (4.9.0 - 4.9.0) <B756B908-9AD1-3F5D-83F9-7A0B068387D2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x7fff82f15000 - 0x7fff82f16ff7 libsystem_blocks.dylib (63) <FB856CD1-2AEA-3907-8E9B-1E54B6827F82> /usr/lib/system/libsystem_blocks.dylib
0x7fff82f42000 - 0x7fff8300dfff libvDSP.dylib (423.32) <3BF732BE-DDE0-38EB-8C54-E4E3C64F77A7> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x7fff8300e000 - 0x7fff8305cfff com.apple.opencl (2.3.57 - 2.3.57) <FC03A80D-543A-3448-83FF-D399C3A240D9> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x7fff8305d000 - 0x7fff8335cfff com.apple.Foundation (6.9 - 1056) <D608EDFD-9634-3573-9B7E-081C7D085F7A> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff8336d000 - 0x7fff833beff3 com.apple.audio.CoreAudio (4.2.0 - 4.2.0) <BF4C2FE3-8BC8-30D1-8347-2A7221268794> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x7fff83546000 - 0x7fff835aaff3 com.apple.datadetectorscore (5.0 - 354.0) <025DCBCF-B208-3515-B79F-0190C648A728> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
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0x7fff83c20000 - 0x7fff83f0afff com.apple.CoreServices.CarbonCore (1077.14 - 1077.14) <B00BEB34-A9F5-381F-99FD-11E405768A9A> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
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0x7fff8e5e0000 - 0x7fff8e5eaff7 com.apple.CrashReporterSupport (10.9 - 538) <B487466B-3AA1-3854-A808-A61F049FA794> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x7fff8e5eb000 - 0x7fff8e5f9fff com.apple.opengl (9.0.83 - 9.0.83) <AF467644-7B1D-327A-AC47-CECFCAF61990> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x7fff8e650000 - 0x7fff8e654fff com.apple.IOAccelerator (98.7.1 - 98.7.1) <C0D16D6F-8729-3110-BEBA-BE4F53444470> /System/Library/PrivateFrameworks/IOAccelerator.framework/Versions/A/IOAccelera tor
0x7fff8e74d000 - 0x7fff8e7a0fff com.apple.ScalableUserInterface (1.0 - 1) <CF745298-7373-38D2-B3B1-727D5A569E48> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface
0x7fff8e83d000 - 0x7fff8e840fff com.apple.TCC (1.0 - 1) <32A075D9-47FD-3E71-95BC-BFB0D583F41C> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x7fff8ebda000 - 0x7fff8ebdbff7 libDiagnosticMessagesClient.dylib (100) <4CDB0F7B-C0AF-3424-BC39-495696F0DB1E> /usr/lib/libDiagnosticMessagesClient.dylib
0x7fff8ec2e000 - 0x7fff8ec35fff com.apple.NetFS (6.0 - 4.0) <8E26C099-CE9D-3819-91A2-64EA929C6137> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x7fff8ec62000 - 0x7fff8ec6dff7 com.apple.NetAuth (5.0 - 5.0) <C811E662-9EC3-3B74-808A-A75D624F326B> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x7fff8ed23000 - 0x7fff8ed2cfff com.apple.CommonAuth (4.0 - 2.0) <1D263127-5F27-3128-996D-7397660D0C6E> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x7fff8edf0000 - 0x7fff8ef60ff6 com.apple.CFNetwork (673.0.3 - 673.0.3) <42CFC3DB-35C8-3652-AF37-4BCC73D8BDEF> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x7fff8ef65000 - 0x7fff8ef67fff libCVMSPluginSupport.dylib (9.0.83) <E2AED858-6EEB-36C6-8C06-C3CF649A3CD5> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
0x7fff8ef98000 - 0x7fff8f150ff3 libicucore.A.dylib (511.27) <003B6C21-CBD1-3486-9A1D-030ADF5FA061> /usr/lib/libicucore.A.dylib
0x7fff8f151000 - 0x7fff8f1befff com.apple.SearchKit (1.4.0 - 1.4.0) <B9B8D510-A27E-36B0-93E9-17146D9E9045> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x7fff8f1bf000 - 0x7fff8f1c5ff7 libCGXCoreImage.A.dylib (599.7) <AC38090E-BA96-33C0-92F3-8EF6231582C4> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGXCo reImage.A.dylib
0x7fff8f1d3000 - 0x7fff8f237ff9 com.apple.Heimdal (4.0 - 2.0) <E7D20A4D-4674-37E1-A949-635FFF7C439A> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x7fff8f380000 - 0x7fff8f399ff7 com.apple.Kerberos (3.0 - 1) <F108AFEB-198A-3BAF-BCA5-9DFCE55EFF92> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x7fff8f67b000 - 0x7fff8f704ff7 libsystem_c.dylib (997.1.1) <61833FAA-7281-3FF9-937F-686B6F20427C> /usr/lib/system/libsystem_c.dylib
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 11
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 2098
thread_create: 2
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=149.5M resident=78.8M(53%) swapped_out_or_unallocated=70.7M(47%)
Writable regions: Total=1.3G written=151.3M(12%) resident=351.5M(27%) swapped_out=0K(0%) unallocated=929.3M(73%)
REGION TYPE VIRTUAL
=========== =======
CG backing stores 70.2M
CG framebuffers 175.8M
CG image 712K
CG raster data 1436K
CG shared images 204K
CoreAnimation 198.5M
CoreGraphics 20K
Dispatch continuations 16.0M
IOKit 402.8M
IOKit (reserved) 256.0M reserved VM address space (unallocated)
Kernel Alloc Once 8K
MALLOC 157.9M
MALLOC (admin) 32K
Memory Tag 247 740K
Memory Tag 252 14.2M
OpenGL GLSL 3840K
STACK GUARD 56.0M
Stack 9824K
VM_ALLOCATE 7612K
__CGSERVER 4K
__DATA 26.4M
__LINKEDIT 65.8M
__TEXT 83.7M
__UNICODE 544K
mapped file 152K
shared memory 68K
=========== =======
TOTAL 1.5G
TOTAL, minus reserved VM space 1.3G
Best I can think is that there is something up with the graphics card or Mavericks handling of the graphics card or some settting related to graphics judging from the code, but that is me talking out of my nethers...
Any additional thoughts?
TIA!I'm suddenly having the same issue on my Late 2013 27" iMac that I purchased in November Richard. I see that no one has responded to your post but I wanted to subscribe to this thread in case you or anyone else may have learned any more about this.
You mentioned that you had a ticket open with Apple Care. Did anything come of that?
I put my iMac to sleep a couple of hours ago and when I returned it was still powered up but completely unresponsive. I noticed that it was pretty warm when I rebooted it. iStat Menus showed the SSD at 50c and the GPU at 48c. There were no applications open previously, nothing at all running so I'm not sure what to think.
I reset the SMC but no changes and the SSD is still running very hot while the GPU has cooled.
I'll keep searching for some answers and open a ticket if needed, but I wanted to see if you had gotten any further with this.
TIA!
P.S. Maybe it's our name? -
Every night I wake up in the morning to my computer saying my imac crashed unexpectedly. Here is the report.
Fri Feb 6 19:29:52 2015
*** Panic Report ***
panic(cpu 4 caller 0xffffff801e21a46e): Kernel trap at 0xffffff7fa01ebf4c, type 13=general protection, registers:
CR0: 0x000000008001003b, CR2: 0x000000010e2c9000, CR3: 0x00000007e26060b8, CR4: 0x00000000001627e0
RAX: 0xdeadbeefdeadbeef, RBX: 0xffffff805892b580, RCX: 0xdeadbeefdeadbeef, RDX: 0xffffff805c50bd90
RSP: 0xffffff83c54bb230, RBP: 0xffffff83c54bb240, RSI: 0xffffff805c50bd90, RDI: 0xffffff805892b580
R8: 0xffffff805c50bd80, R9: 0xffffff8022a99158, R10: 0x00000090dbd2d276, R11: 0x00000090db3a3ec7
R12: 0x000000000000000c, R13: 0x0000000000001020, R14: 0xffffff805892b580, R15: 0x000000000034d4a0
RFL: 0x0000000000010282, RIP: 0xffffff7fa01ebf4c, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x000000010e2c9000, Error code: 0x0000000000000000, Fault CPU: 0x4
Backtrace (CPU 4), Frame : Return Address
0xffffff83b872de10 : 0xffffff801e12fe41
0xffffff83b872de90 : 0xffffff801e21a46e
0xffffff83b872e050 : 0xffffff801e236683
0xffffff83b872e070 : 0xffffff7fa01ebf4c
0xffffff83c54bb240 : 0xffffff7fa01a5eeb
0xffffff83c54bb2b0 : 0xffffff7fa01a5e1d
0xffffff83c54bb2e0 : 0xffffff7fa0165608
0xffffff83c54bb360 : 0xffffff7fa01a63ce
0xffffff83c54bb3b0 : 0xffffff7fa01a7b0f
0xffffff83c54bb4b0 : 0xffffff7fa01a7d71
0xffffff83c54bb520 : 0xffffff7fa01a837c
0xffffff83c54bb580 : 0xffffff7fa01a8637
0xffffff83c54bb650 : 0xffffff7fa018c489
0xffffff83c54bb870 : 0xffffff7fa0199fcb
0xffffff83c54bb8c0 : 0xffffff7fa01c1ce6
0xffffff83c54bb8e0 : 0xffffff7f9e85490f
0xffffff83c54bb960 : 0xffffff801e382404
0xffffff83c54bb9b0 : 0xffffff801e370cb6
0xffffff83c54bba40 : 0xffffff801e57b78a
0xffffff83c54bbb10 : 0xffffff801e57898e
0xffffff83c54bbc30 : 0xffffff801e540560
0xffffff83c54bbd50 : 0xffffff801e370ac0
0xffffff83c54bbdd0 : 0xffffff801e36601f
0xffffff83c54bbe40 : 0xffffff801e5ec655
0xffffff83c54bbef0 : 0xffffff801e5ec8b8
0xffffff83c54bbf50 : 0xffffff801e64afaa
0xffffff83c54bbfb0 : 0xffffff801e236b78
Kernel Extensions in backtrace:
com.apple.iokit.IOStorageFamily(2.0)[76E50D45-C97B-3ED1-97C5-94E6E0EB4514]@0xff ffff7f9e847000->0xffffff7f9e86cfff
com.apple.driver.CoreStorage(471.10.6)[AE6240EF-D194-3791-BAF0-59CF6B5CF4D2]@0x ffffff7fa0141000->0xffffff7fa021efff
dependency: com.apple.iokit.IOStorageFamily(2.0)[76E50D45-C97B-3ED1-97C5-94E6E0EB4514]@0xff ffff7f9e847000
BSD process name corresponding to current thread: node-webkit Help
Mac OS version:
14C109
Kernel version:
Darwin Kernel Version 14.1.0: Mon Dec 22 23:10:38 PST 2014; root:xnu-2782.10.72~2/RELEASE_X86_64
Kernel UUID: DCF5C2D5-16AE-37F5-B2BE-ED127048DFF5
Kernel slide: 0x000000001de00000
Kernel text base: 0xffffff801e000000
__HIB text base: 0xffffff801df00000
System model name: iMac14,2 (Mac-27ADBB7B4CEE8E61)
System uptime in nanoseconds: 622153509601
last loaded kext at 12370628952: com.apple.driver.AppleBluetoothHIDKeyboard 176.2 (addr 0xffffff7fa080d000, size 16384)
last unloaded kext at 141652693422: com.apple.driver.AppleFileSystemDriver 3.0.1 (addr 0xffffff7fa0acb000, size 8192)
loaded kexts:
com.parallels.virtualsound 1.0.27 27
com.apple.driver.AppleBluetoothMultitouch 85.3
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.autofs 3.0
com.apple.driver.AGPM 100.15.5
com.apple.driver.ApplePlatformEnabler 2.1.7d1
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AudioAUUC 1.70
com.apple.iokit.IOBluetoothSerialManager 4.3.2f6
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleHDA 269.25
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.GeForce 10.0.2
com.apple.driver.AppleIntelHD5000Graphics 10.0.2
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.2f6
com.apple.driver.AppleMikeyDriver 269.25
com.apple.driver.AppleBacklight 170.5.0
com.apple.driver.AppleSMCLMU 2.0.7d0
com.apple.driver.AppleLPC 1.7.3
com.apple.driver.AppleIntelFramebufferAzul 10.0.2
com.apple.driver.AppleMCCSControl 1.2.11
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleHV 1
com.apple.driver.AppleThunderboltIP 2.0.2
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleUSBHub 705.4.2
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.7.0
com.apple.driver.AppleSDXC 1.6.5
com.apple.driver.AirPort.Brcm4360 910.26.12
com.apple.iokit.AppleBCM5701Ethernet 10.1.3
com.apple.driver.AppleAHCIPort 3.1.0
com.apple.driver.AppleUSBXHCI 710.4.11
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 3.1
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 3.1
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 161
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleBluetoothHIDKeyboard 176.2
com.apple.driver.AppleHIDKeyboard 176.2
com.apple.driver.IOBluetoothHIDDriver 4.3.2f6
com.apple.driver.AppleMultitouchDriver 262.33.1
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 11
com.apple.driver.DspFuncLib 269.25
com.apple.kext.OSvKernDSPLib 1.15
com.apple.nvidia.driver.NVDAGK100Hal 10.0.2
com.apple.nvidia.driver.NVDAResman 10.0.2
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.2f6
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.iokit.IOSurface 97
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.iokit.IOUSBUserClient 705.4.0
com.apple.driver.AppleHDAController 269.25
com.apple.iokit.IOHDAFamily 269.25
com.apple.iokit.IOAudioFamily 203.3
com.apple.vecLib.kext 1.2.0
com.apple.driver.IOPlatformPluginFamily 5.8.1d38
com.apple.AppleGraphicsDeviceControl 3.8.6
com.apple.iokit.IOAcceleratorFamily2 156.6
com.apple.driver.AppleSMBusController 1.0.13d1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOBluetoothFamily 4.3.2f6
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.AppleThunderboltEDMSink 4.0.2
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.3
com.apple.driver.AppleUSBMergeNub 705.4.0
com.apple.driver.AppleUSBComposite 705.4.9
com.apple.driver.CoreStorage 471.10.6
com.apple.driver.AppleThunderboltDPInAdapter 4.0.6
com.apple.driver.AppleThunderboltDPOutAdapter 4.0.6
com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.driver.AppleThunderboltNHI 3.1.7
com.apple.iokit.IOThunderboltFamily 4.2.1
com.apple.iokit.IO80211Family 710.55
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.7.5
com.apple.iokit.IOUSBFamily 710.4.14
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 396
com.apple.iokit.IOStorageFamily 2.0
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.Libm 1
com.apple.kec.pthread 1
Model: iMac14,2, BootROM IM142.0118.B09, 4 processors, Intel Core i7, 3.5 GHz, 32 GB, SMC 2.15f7
Graphics: NVIDIA GeForce GTX 780M, NVIDIA GeForce GTX 780M, PCIe, 4096 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x859B, 0x43543130323436344246313630422E433136
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x859B, 0x43543130323436344246313630422E433136
Memory Module: BANK 0/DIMM1, 8 GB, DDR3, 1600 MHz, 0x859B, 0x43543130323436344246313630422E433136
Memory Module: BANK 1/DIMM1, 8 GB, DDR3, 1600 MHz, 0x859B, 0x43543130323436344246313630422E433136
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x111), Broadcom BCM43xx 1.0 (7.15.159.13.12)
Bluetooth: Version 4.3.2f6 15235, 3 services, 27 devices, 1 incoming serial ports
Serial ATA Device: APPLE SSD SD0128F, 121.33 GB
Serial ATA Device: APPLE HDD ST3000DM001, 3 TB
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: FaceTime HD Camera (Built-in)
Thunderbolt Bus: iMac, Apple Inc., 23.10
anyone have any idea whats going on or what I can uninstall to help fix this?
my specs are also
Model Name: iMac
Model Identifier: iMac14,2
Processor Name: Intel Core i7
Processor Speed: 3.5 GHz
Number of Processors: 1
Total Number of Cores: 4
L2 Cache (per Core): 256 KB
L3 Cache: 8 MB
Memory: 32 GB
Boot ROM Version: IM142.0118.B09
SMC Version (system): 2.15f7
Serial Number (system): DCPMM0N9FQPP
Hardware UUID: 6FC7F111-FC17-5CF1-A74D-48569F0CA406Uninstall this com.parallels.virtualsound 1.0.27 27
What IS that? I have Parallels but I'm not familiar with VirtualSound. -
Hello, I bumped a crash a few hours ago:
I let my iMac Late 2013 i5, baseline model but with SSD, run overnight because I was running a MATLAB program. However, this moring, I noticed the system was unresponsive (I couldn't get the screen turned on, so I had to manually reset by holding several seconds the power button). This is my first crash, the iMac has been super stable before.
Below, I post some lines of the log extract from the console, just before the latest boot-up (after the crash).
I was wondering whether this could be due to MATLAB? Since I was running quite a heavy script that used a lot of RAM as the virtual memory indicated 14-16 gb RAM while this iMac only has physically 8gb RAM. Maybe, somewhere the RAM usage went unexpectedly upwards and the iMac couldn't cope anymore? I wouldn't know.
I was hoping someone could find the cause? Many thanks already.
Stefan
20/12/13 01:20:23,000 kernel[0]: memorystatus_thread: idle exiting pid 4983 [xpcd]
20/12/13 01:20:23,797 com.apple.launchd[1]: (com.apple.xpcd.00000000-0000-0000-0000-000000000000[4983]) Exited: Killed: 9
20/12/13 01:20:24,000 kernel[0]: memorystatus_thread: idle exiting pid 4995 [com.apple.NotesM]
20/12/13 01:20:24,048 com.apple.launchd[1]: (com.apple.NotesMigratorService[4995]) Exited: Killed: 9
20/12/13 01:20:24,000 kernel[0]: memorystatus_thread: idle exiting pid 4980 [accountsd]
20/12/13 01:20:24,299 com.apple.internetaccounts[4992]: /SourceCache/Accounts/Accounts-336.9/ACAccountStore.m - __60-[ACAccountStore _connectToRemoteAccountStoreUsingEndpoint:]_block_invoke - 130 - The connection to ACDAccountStore was interrupted.
20/12/13 01:20:24,299 com.apple.launchd.peruser.501[141]: (com.apple.accountsd[4980]) Idle-exit job was jettisoned. Will bypass throttle interval for next on-demand launch.
20/12/13 01:20:24,299 com.apple.launchd.peruser.501[141]: (com.apple.accountsd[4980]) assertion failed: 13A603: launchd + 39476 [C35AEAF6-FCF6-3C64-9FC8-38829064F8A8]: 0x9
20/12/13 01:20:24,000 kernel[0]: memorystatus_thread: idle exiting pid 4988 [xpcd]
20/12/13 01:20:24,550 com.apple.launchd[1]: (com.apple.xpcd.F5010000-0000-0000-0000-000000000000[4988]) Exited: Killed: 9
20/12/13 01:20:24,000 kernel[0]: memorystatus_thread: idle exiting pid 4982 [com.apple.CodeSi]
20/12/13 01:20:24,799 com.apple.launchd[1]: (com.apple.CodeSigningHelper[4982]) Exited: Killed: 9
20/12/13 01:20:25,000 kernel[0]: memorystatus_thread: idle exiting pid 4990 [tccd]
20/12/13 01:20:25,050 com.apple.launchd.peruser.501[141]: (com.apple.tccd[4990]) Idle-exit job was jettisoned. Will bypass throttle interval for next on-demand launch.
20/12/13 01:20:25,050 com.apple.launchd.peruser.501[141]: (com.apple.tccd[4990]) assertion failed: 13A603: launchd + 39476 [C35AEAF6-FCF6-3C64-9FC8-38829064F8A8]: 0x9
20/12/13 01:20:25,000 kernel[0]: memorystatus_thread: idle exiting pid 4991 [com.apple.iCloud]
20/12/13 01:20:25,302 com.apple.launchd[1]: (com.apple.iCloudHelper[4991]) Exited: Killed: 9
20/12/13 01:20:25,000 kernel[0]: memorystatus_thread: idle exiting pid 4985 [CloudKeychainPro]
20/12/13 01:20:25,550 secd[4981]: handle_xpc_event >>>>> handle_connection_event via event_handler <<<<<, ***?
20/12/13 01:20:25,550 com.apple.launchd.peruser.501[141]: (com.apple.security.cloudkeychainproxy3[4985]) Idle-exit job was jettisoned. Will bypass throttle interval for next on-demand launch.
20/12/13 01:20:25,550 com.apple.launchd.peruser.501[141]: (com.apple.security.cloudkeychainproxy3[4985]) assertion failed: 13A603: launchd + 39476 [C35AEAF6-FCF6-3C64-9FC8-38829064F8A8]: 0x9
20/12/13 01:20:25,000 kernel[0]: memorystatus_thread: idle exiting pid 4994 [XPCKeychainSandb]
20/12/13 01:20:25,801 com.apple.launchd[1]: (com.apple.security.XPCKeychainSandboxCheck[4994]) Exited: Killed: 9
20/12/13 01:20:26,000 kernel[0]: memorystatus_thread: idle exiting pid 4992 [com.apple.intern]
20/12/13 01:20:26,199 com.apple.launchd[1]: (com.apple.internetaccounts[4992]) Exited: Killed: 9
20/12/13 01:20:26,000 kernel[0]: memorystatus_thread: idle exiting pid 4986 [syncdefaultsd]
20/12/13 01:20:26,449 com.apple.launchd.peruser.501[141]: (com.apple.syncdefaultsd[4986]) Idle-exit job was jettisoned. Will bypass throttle interval for next on-demand launch.
20/12/13 01:20:26,449 com.apple.launchd.peruser.501[141]: (com.apple.syncdefaultsd[4986]) assertion failed: 13A603: launchd + 39476 [C35AEAF6-FCF6-3C64-9FC8-38829064F8A8]: 0x9
20/12/13 01:20:26,000 kernel[0]: memorystatus_thread: idle exiting pid 4979 [gamed]
20/12/13 01:20:26,700 com.apple.launchd.peruser.501[141]: (com.apple.gamed[4979]) Idle-exit job was jettisoned. Will bypass throttle interval for next on-demand launch.
20/12/13 01:20:26,700 com.apple.launchd.peruser.501[141]: (com.apple.gamed[4979]) assertion failed: 13A603: launchd + 39476 [C35AEAF6-FCF6-3C64-9FC8-38829064F8A8]: 0x9
20/12/13 01:20:26,742 accountsd[4997]: assertion failed: 13A603: liblaunch.dylib + 25164 [FCBF0A02-0B06-3F97-9248-5062A9DEB32C]: 0x25
20/12/13 01:20:26,756 accountsd[4997]: /SourceCache/Accounts/Accounts-336.9/ACDAuthenticationPluginManager.m - -[ACDAuthenticationPluginManager credentialForAccount:client:handler:] - 230 - The authentication plugin for account "[email protected]" (34EA06FC-7D57-4003-838C-D9F32AFD5999) could not be found!
20/12/13 01:20:26,756 accountsd[4997]: /SourceCache/Accounts/Accounts-336.9/ACDAccountStore.m - __62-[ACDAccountStore credentialForAccountWithIdentifier:handler:]_block_invoke389 - 857 - No plugin provides credentials for account [email protected]. Falling back to legacy behavior.
20/12/13 01:20:26,810 gamed[4996]: CKSoftwareMap: Registering with Daemon
20/12/13 01:20:26,000 kernel[0]: memorystatus_thread: idle exiting pid 4984 [WiFiKeychainProx]
20/12/13 01:20:26,949 com.apple.launchd.peruser.501[141]: (com.apple.wifi.WiFiKeychainProxy[4984]) Idle-exit job was jettisoned. Will bypass throttle interval for next on-demand launch.
20/12/13 01:20:26,949 com.apple.launchd.peruser.501[141]: (com.apple.wifi.WiFiKeychainProxy[4984]) assertion failed: 13A603: launchd + 39476 [C35AEAF6-FCF6-3C64-9FC8-38829064F8A8]: 0x9
20/12/13 01:20:26,961 WiFiKeychainProxy[5000]: [NO client logger] <Aug 30 2013 23:40:46> WIFICLOUDSYNC WiFiCloudSyncEngineCreate: created...
20/12/13 01:20:26,961 WiFiKeychainProxy[5000]: [NO client logger] <Aug 30 2013 23:40:46> WIFICLOUDSYNC WiFiCloudSyncEngineRegisterCallbacks: WiFiCloudSyncEngineCallbacks version - 0, bundle id - com.apple.wifi.WiFiKeychainProxy
20/12/13 01:20:26,962 secd[4981]: SecErrorGetOSStatus unknown error domain: com.apple.security.sos.error for error: The operation couldn’t be completed. (com.apple.security.sos.error error 2 - Public Key not available - failed to register before call)
20/12/13 01:20:26,962 secd[4981]: securityd_xpc_dictionary_handler WiFiKeychainProx[5000] DeviceInCircle The operation couldn’t be completed. (com.apple.security.sos.error error 2 - Public Key not available - failed to register before call)
20/12/13 01:20:27,000 kernel[0]: memorystatus_thread: idle exiting pid 4989 [aosnotifyd]
20/12/13 01:20:27,201 com.apple.launchd[1]: (com.apple.AOSNotification[4989]) Idle-exit job was jettisoned. Will bypass throttle interval for next on-demand launch.
20/12/13 01:20:27,201 com.apple.launchd[1]: (com.apple.AOSNotification[4989]) assertion failed: 13A603: launchd + 39476 [C35AEAF6-FCF6-3C64-9FC8-38829064F8A8]: 0x9
20/12/13 01:20:27,000 kernel[0]: memorystatus_thread: idle exiting pid 4978 [cfprefsd]
20/12/13 01:20:27,452 com.apple.launchd.peruser.501[141]: (com.apple.cfprefsd.xpc.agent[4978]) Idle-exit job was jettisoned. Will bypass throttle interval for next on-demand launch.
20/12/13 01:20:27,452 com.apple.launchd.peruser.501[141]: (com.apple.cfprefsd.xpc.agent[4978]) assertion failed: 13A603: launchd + 39476 [C35AEAF6-FCF6-3C64-9FC8-38829064F8A8]: 0x9
20/12/13 01:20:27,000 kernel[0]: memorystatus_thread: idle exiting pid 4981 [secd]
20/12/13 01:20:27,701 accountsd[4997]: xpc __securityd_create_connection_block_invoke got event: Connection interrupted
20/12/13 01:20:27,701 WiFiKeychainProxy[5000]: xpc __securityd_create_connection_block_invoke got event: Connection interrupted
20/12/13 01:20:27,701 com.apple.launchd.peruser.501[141]: (com.apple.secd[4981]) Idle-exit job was jettisoned. Will bypass throttle interval for next on-demand launch.
20/12/13 01:20:27,701 com.apple.launchd.peruser.501[141]: (com.apple.secd[4981]) assertion failed: 13A603: launchd + 39476 [C35AEAF6-FCF6-3C64-9FC8-38829064F8A8]: 0x9
20/12/13 01:20:27,702 AddressBookSourceSync[4987]: xpc __securityd_create_connection_block_invoke got event: Connection interrupted
20/12/13 01:20:27,000 kernel[0]: memorystatus_thread: idle exiting pid 4993 [cfprefsd]
20/12/13 01:20:27,952 com.apple.launchd[1]: (com.apple.cfprefsd.xpc.daemon[4993]) Idle-exit job was jettisoned. Will bypass throttle interval for next on-demand launch.
20/12/13 01:20:27,952 com.apple.launchd[1]: (com.apple.cfprefsd.xpc.daemon[4993]) assertion failed: 13A603: launchd + 39476 [C35AEAF6-FCF6-3C64-9FC8-38829064F8A8]: 0x9
20/12/13 08:32:49,000 bootlog[0]: BOOT_TIME 1387524769 0
I also did a systems diagnostic test, and under Crashes and Spins there are the following things, but I don't know if any of these are really useful. If needed, I can post their contents as well.
dbfseventsd,dbfseventsd,gamed,launchd_2013-12-17-204229_iMac-van-Stefan.shutdown Stall
powerstats_2013-12-17-001525_iMac-van-Stefan.diag
powerstats_2013-12-20-001619_iMac-van-Stefan.diag
powerstats_2013-12-20-001628_iMac-van-Stefan.diag
powerstats_2013-12-20-001633_iMac-van-Stefan.diag
Remark1: At the moment I was using osx 10.9. A few minutes ago I installed 10.9.1.
Remark2: Just for the info, my Wifi was turned off during the night.Visit The XLab FAQs and read the FAQ on diagnosing kernel panics.
You state it panics over and over again. Are these at regular times or randomly? What are you doing when a panic occurs? What do you see in the Console log at the time of the panic?
Panics are generally hardware related. They can be very basic such as defective memory. You can try removing both memory modules, then testing each in both slots individually to see if panics occur. -
Brand new 27-inch iMac Late 2013 repeatedly crashing with Mavericks
Hi folks,
I have a brand new 27-inch Mac from late 2013 running OS X 10.9.1 (Mavericks) with:
3.4 GHz Intel Core i5
32 GB RAM
3 TB Fusion drive
NVIDIA GeForce GTX 780M 4096 MB
My system is hanging repeatedly, requiring a forced restart by holding down the power button - kernel panic I guess. Can't find a specific trigger, but I might be missing something.
I've tried reinstalling the OS, and a full erase and reinstall, but I'm still getting the problem. I've also run the hardware checker and verified the hard disc - all report the system is OK.
Annoyingly I can't startup in safe mode - think that's to do with having a 3TB Fusion drive.
Any suggestions? If I need to post a crash log can you let me know what bit is needed?
Thanks for your help.
PS All the RAM was installed by Apple btw, so I don't think it's the mismatched voltage thing that others have had. Similarly, Google Drive is installed but not currently running.Hi Etrecheck - thanks for your help. I've run th software - here are the results:
Hardware Information:
iMac (27-inch, Late 2013)
iMac - model: iMac14,2
1 3.4 GHz Intel Core i5 CPU: 4 cores
32 GB RAM
Video Information:
NVIDIA GeForce GTX 780M - VRAM: 4096 MB
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 1.9 - SDK 10.9
AppleAVBAudio: Version: 2.0.0 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
System Software:
OS X 10.9.1 (13B42) - Uptime: 0 days 0:0:48
Disk Information:
APPLE SSD SD0128F disk0 : (121.33 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
disk0s2 (disk0s2) <not mounted>: 120.99 GB
Boot OS X (disk0s3) <not mounted>: 134.2 MB
APPLE HDD ST3000DM001 disk1 : (3 TB)
EFI (disk1s1) <not mounted>: 209.7 MB
disk1s2 (disk1s2) <not mounted>: 3 TB
Recovery HD (disk1s3) <not mounted>: 650 MB
USB Information:
Samsung D3 Station 3 TB
EFI (disk3s1) <not mounted>: 314.6 MB
Time Machine work (disk3s2) /Volumes/Time Machine work: 1.5 TB (1.31 TB free)
USB backup work (disk3s3) /Volumes/USB backup work: 1.5 TB (1.31 TB free)
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple, Inc. Keyboard Hub
Apple Inc. Apple Keyboard
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Kernel Extensions:
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
[loaded] com.adobe.fpsaud.plist
[loaded] com.adobe.SwitchBoard.plist
[loaded] com.bombich.ccc.plist
[loaded] com.bombich.ccc.scheduledtask.0137470A-653C-4703-92D6-3C629E2D7439.plist
[loaded] com.microsoft.office.licensing.helper.plist
Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist
User Launch Agents:
[loaded] com.adobe.AAM.Updater-1.0.plist
[loaded] com.bombich.ccc-user-agent.plist
[loaded] com.google.keystone.agent.plist
User Login Items:
iTunesHelper
Dropbox
BetterSnapTool
Caffeine
3rd Party Preference Panes:
Flash Player
Internet Plug-ins::
AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7
FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 11.9.900.170 - SDK 10.6
Default Browser: Version: 537 - SDK 10.9
SharePointBrowserPlugin: Version: 14.1.0
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Outdated! Update
Bad Fonts:
None
Old applications:
SA Color Finesse 3 UI: Version: 3.0.6(275) - SDK 10.5
/Applications/Adobe After Effects CS6/Plug-ins/Effects/Synthetic Aperture/(CF3 Support)/SA Color Finesse 3 UI.app
Time Machine:
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Destinations:
Time Machine work [Local] (Last used)
Total size: 1
Total number of backups: 10
Oldest backup: 2013-12-17 13:21:54 +0000
Last backup: 2013-12-19 16:20:21 +0000
Size of backup disk: Excellent
Backup size 1 > (Disk size 0 B X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
1% WindowServer
1% EtreCheck
0% mds
0% mds_stores
0% hidd
Top Processes by Memory:
66 MB Dropbox
66 MB mds_stores
66 MB Dock
33 MB Finder
33 MB ocspd
Virtual Memory Statistics:
28.89 GB Free RAM
1.51 GB Active RAM
146 MB Inactive RAM
1.46 GB Wired RAM
272 MB Page-ins
0 B Page-outs -
Graphics related crashes since Yosemite on a 27' late 2013 iMac
Hello all,
My 27 inch late 2013 iMac with a NVIDIA GeForce GTX 775M 2048 MB started freezing or auto-rebooting since I updated to Yosemite.
Crashes would occur randomly and were sometimes accompanied by lots of red boxes on the screen.
These kind of crashes seem to have stopped happening but now shifted to almost everytime I fire up Launchpad or Expose (and once when I opened the notifcation center). The screen freezes for a couple of seconds and the system will reboot, prompting me with a graphics related error.
Because my searches on this issue come up empty I would like to ask if anyone can tell me whether or not this is a bug or a hardware related problem.
Thanks for any help
Maybe related: My iMac sometimes takes a more than usual amount of seconds to wake from sleep. The screen will turn on but remain black.Try these in order testing your system after each to see if it's back to normal:
1. a. Resetting your Mac's PRAM and NVRAM
b. Intel-based Macs: Resetting the System Management Controller (SMC)
2. Restart the computer in Safe Mode, then restart again, normally. If this doesn't help, then:
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the Utilities menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
3. Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the Utilities menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
4. Reinstall Yosemite: Reboot from the Recovery HD. Select Reinstall OS X from the Utilities menu, and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible
because it is three times faster than wireless.
5. Reinstall Yosemite from Scratch:
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
How to Clean Install OS X Yosemite
Note: You will need an active Internet connection. I suggest using Ethernet if possible
because it is three times faster than wireless. -
Why does my iPad keeps connecting and disconnecting from the new late 2013 iMac
Hi there,
I've recently bought a new late 2013 iMac and ever since then I'm not able to connect my iPad 2 to it. When I do connect it keeps connecting and disconnecting again and again for some reason. The cable is fine and I've tried it with other devices. Just wondered why this is and whether you guys can help me out.
Thanks a lot!
CitizenJohnnyHi,
I had the same problem and just found a solution. I tryed restoring all content and settings on the iPad (Settings > General > Reset > Erase All Content and Settings). It took lots of time, however it didn´t work because when I connected the iPad and iMac the problem persisted.
Then I thought it wasn´t an iPad problem but iMac OSX problem. So I searched the web for "Reinstall Mavericks" and found this http://support.apple.com/kb/PH13871?viewlocale=en_US&locale=en_US.
It also takes like 6 hours with my internet speed. Next day I connected the iPad and everything is just fine.
I described both processes because I don´t know if in the end the iPad reset helped in the solution.
Hope that helps! good luck -
I just got the late 2013 iMac 3.5GHz Intel Core i7 and all my firewire based audio interfaces do not work properly although I upgraded to the latest drivers. iTunes or Youtube can play for a short and then there are unbrearable digital noises.
Apogee Duet is slightly better that can play for a few minutes. Then it may have short pause or digital noises. I need to reset the "Sample Rate" to other values to get it work again.
MOTU 828 mk II and RME Fireface 800 are having the most serious problems. Alternating the sample rate can sometimes help but often I need to reboot the iMac to get it work again. However, it works for only 1-2 minutes before the digital noises.
These are the software/drivers I installed:
- Apogee Maestro 2 version 2.8.8
- MOTU Universal Audio Installer for Mac OS X version 1.6.58373 (8/20/2013)
- RME version 3.19, firmware 2.77
I connect the fireware through Apple Thunderbolt to Firewire convertor.
These drivers are supposed to work with 10.9 but they don't. Anyone can help or share experience?I've read in other forums that there are two issues that is causing this problem of chopping audio and freezing interfaces. One has to do with USB 2.0 /USB 3.0 issues in OS. The other seems to be an issue with the Fusion drive.
The fix for the fusion drive issue that has been shared online is to either:
Option #1. Don't use the fusion drive and create an external boot drive clone (either SSD or standard HD) and use as your primary drive (completely surpassing the internal fusion drive).
Option #2. Split the internal fusion drive. From there you can use them as two separate logical drives. Load your OS on one of the drives (SSD or HD). http://www.macworld.com/article/2015664/how-to-split-up-a-fusion-drive.html
Before, you do any of the above, make sure that you backup your current system setup.
I just received my imac (2013) with 3TB fusion and I plan on trying option #1. I bought a 3TB external USB drive which I plan to clone after I have the machine running. Once I clone the internal drive, I will test how the machine runs from both the internal fusion and the external to prove if this addresses the audio clipping/stopping problem. Hopefully, Apple will find a fix for this.
It is really a dissapointment that a brand new $2500+ machine and software was not tested to perform something that my 2008 MacBookPro and my home built Window XT machine (circa 2003) did without issue. I wished that I would have checked the forums about these issues before I purchased the machine.
You can do some searches online and find even more detail discussions on this topic.
Message was edited by: Juice5280 -
Cannot install Win 8 on a late 2013 iMac using bootcamp on 10.9
I'm trying to install Win 8 on a late 2013 iMac (purchased a couple of months ago)
I have a win 8 pro DVD, but obviously there is no DVD in this iMac. I usally use the DVD drive in my older 2009 iMac for any disk based installs but I can't appear to use it here.
I followed the instructions and downloaded a Win 8 Pro ISO from Microsoft to use with my authentication code, created a bootable USB using bootcamp, created the partition and rebooted. Once I'd entered the code I get to the install location but it says I cannot install on the partition created by bootcamp. Even if I format the partition it says I need a GPT drive but I have MBR, so won't let me install.
I tried several suggestions including creating aprtitions in various other programs and once I even got past that screen, but as soon as it tried to install I got another error saying the MBR was formatted incorrectly and it failed.
I had no issues installing Win 7 via bootcamp on the older iMac, but this one has me stumped. I used to think I knew a bit about computers, but I'm fairly new to Mac related issues as the older iMac has always just worked.
Any help would be greatly appreciated.Hello,
I just installed Windows 8.1 on my Late 2013.
There are just a couple of things I had to do that deviated from the Boot Camp Installation Manual.
1. I downloaded my copy of Windows 8.1 as an ISO image AND as a bootable USB from the Microsoft site.
Not sure why I did that but it came in handy because Bootcamp was taking a very long time to copy the ISO onto the USB stick..
The ISO copying seemed to freeze up, but it's likely that it was just taking a long time, probably 20mins.
So, instead of waiting, I took the contents of the the USB startup stick and simply moved them over to the stick that Bootcamp had formatted for the ISO copy (I cancelled that copy function and deleted any files that had copied but didnt complete).
Once that was done, the machine rebooted from the USB stick and began the normal Windows setup process.
All went very smoothly except that my mouse was not working.
2. To get around the mouse issue, I simply plugged in a MS USB Mouse and it worked immediately.
The Bootcamp manual advised that the way around this was to 'click in upper right corner and search for Bootcamp'. Problem was, it was nowhere to be found.
So, using my MS mouse, I navigated to the 'DESKTOP' icon in Win 8.1 and found File Explorer, which showed my USB stick connected along with Bootcamp and the MS Support File (i.e. All the Apple Drivers).
I began manually clicking on all the driver files until realizing that there IS a Bootcamp executable which will automatically install the drivers for the Nvidia card, keyboard, camera, mouse, etc....
Once that was done, my installation was completed.
The entire process took about an hour, but now that I've done it, it really shouldnt take much more than 45 mins.
I have the late 2013 iMAC, with the GTX780M and 1TB Fusion Drive i5 Quad Core.
For those who are leery about doing this, please note that I'm a PC 'lifer' and this is my very first go-around with doing anything on an Apple product.
It all went much more smoothly than I could have imagined, but if you are not a PC person, you might be a little challenged finding the Bootcamp in File Explorer or doing anything in Win 8.1 to get over these minor hurdles.
Good luck!
I'm looking forward to getting STEAM up and running to see how this thing games! -
Late 2013 imac randomly restarts
I have a late 2013 imac, 27in, 3.5ghz i7 cpu, 3tb hard drive, , i ordered the kingston recommended Ram 32 GB [ KTA-MB1600L/8G],is work for the first day after that the computer restart itself randomly , so the problem is i open too much websit on Chrome or connect to much USB DEVICE ? or something else ??
Any thoughts on what is happening? Thank You !
Wed Mar 5 03:35:43 2014
panic(cpu 0 caller 0xffffff80158dbe2e): Kernel trap at 0x00000000017ff000, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x00000000017ff000, CR3: 0x000000003f8eb030, CR4: 0x00000000001606e0
RAX: 0x0000000000000004, RBX: 0xffffff8056096780, RCX: 0xffffff80158b0a9f, RDX: 0xffffff80158dc3a0
RSP: 0xffffff83cd7bbf40, RBP: 0xffffff83cd7bbf90, RSI: 0x0000000000000000, RDI: 0xffffff8056096780
R8: 0x0000000000000001, R9: 0x0000000000000001, R10: 0x0000000000008000, R11: 0x0000000000000202
R12: 0x0000000000000000, R13: 0x0000000000000007, R14: 0x0000000000000001, R15: 0x0000000000000003
RFL: 0x0000000000010282, RIP: 0x00000000017ff000, CS: 0x0000000000000008, SS: 0x0000000000000000
Fault CR2: 0x00000000017ff000, Error code: 0x0000000000000010, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff83cd7bbbd0 : 0xffffff8015822fa9
0xffffff83cd7bbc50 : 0xffffff80158dbe2e
0xffffff83cd7bbe20 : 0xffffff80158f3326
0xffffff83cd7bbe40 : 0x17ff000
0xffffff83cd7bbf90 : 0x7fff7f20af00
0xffffff83cd7bbfc0 : 0xffffff83cd7bbf40
0xffffff8056096780 : 0x0
Unaligned frame
Backtrace terminated-invalid frame pointer 0xf
BSD process name corresponding to current thread: WindowServer
Mac OS version:
13C64
Kernel version:
Darwin Kernel Version 13.1.0: Thu Jan 16 19:40:37 PST 2014; root:xnu-2422.90.20~2/RELEASE_X86_64
Kernel UUID: 9FEA8EDC-B629-3ED2-A1A3-6521A1885953
Kernel slide: 0x0000000015600000
Kernel text base: 0xffffff8015800000
System model name: iMac14,2 (Mac-27ADBB7B4CEE8E61)
System uptime in nanoseconds: 10492776507974
last loaded kext at 1717603031959: com.parallels.filesystems.prlufs 2010.12.28 (addr 0xffffff7f97f1b000, size 94208)
last unloaded kext at 3228964179023: com.parallels.filesystems.prlufs 2010.12.28 (addr 0xffffff7f97f1b000, size 90112)
loaded kexts:
com.nvidia.CUDA 1.1.0
com.paragon-software.filesystems.ntfs 100
com.apple.filesystems.smbfs 2.0.1
com.apple.driver.AppleBluetoothMultitouch 80.14
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.iokit.IOBluetoothSerialManager 4.2.3f10
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AGPM 100.14.15
com.apple.driver.ApplePlatformEnabler 2.0.9d1
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleGraphicsDevicePolicy 3.4.35
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AppleHDAHardwareConfigDriver 2.6.0f1
com.apple.GeForce 8.2.4
com.apple.iokit.IOBluetoothUSBDFU 4.2.3f10
com.apple.driver.AppleHDA 2.6.0f1
com.apple.driver.AppleUSBCDCECMData 4.2.1b5
com.apple.driver.AppleUSBCDCACMData 4.2.1b5
com.apple.driver.AppleMikeyDriver 2.6.0f1
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleIntelHD5000Graphics 8.2.4
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.3f10
com.apple.driver.AppleMuxControl 3.4.35
com.apple.driver.AppleBacklight 170.3.5
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleIntelMCEReporter 104
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.nvidia.NVDAStartup 8.2.4
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleIntelFramebufferAzul 8.2.4
com.apple.driver.AppleThunderboltIP 1.1.2
com.apple.iokit.SCSITaskUserClient 3.6.6
com.apple.driver.CoreStorageFsck 380
com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleUSBHub 666.4.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.5.1
com.apple.driver.AppleSDXC 1.5.2
com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2
com.apple.driver.AirPort.Brcm4360 831.21.63
com.apple.driver.AppleAHCIPort 3.0.0
com.apple.driver.AppleUSBXHCI 670.4.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleBluetoothHIDKeyboard 170.15
com.apple.driver.AppleHIDKeyboard 170.15
com.apple.driver.IOBluetoothHIDDriver 4.2.3f10
com.apple.driver.AppleMultitouchDriver 245.13
com.apple.kext.triggers 1.0
com.apple.iokit.IOAcceleratorFamily 98.14
com.apple.nvidia.driver.NVDAGK100Hal 8.2.4
com.apple.nvidia.driver.NVDAResman 8.2.4
com.apple.driver.DspFuncLib 2.6.0f1
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.AppleUSBAudio 2.9.5f4
com.apple.iokit.IOAudioFamily 1.9.5fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOSurface 91
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.3f10
com.apple.iokit.IOBluetoothFamily 4.2.3f10
com.apple.driver.AppleGraphicsControl 3.4.35
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleSMC 3.1.8
com.apple.driver.AppleHDAController 2.6.0f1
com.apple.iokit.IOHDAFamily 2.6.0f1
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.IOPlatformPluginFamily 5.7.0d10
com.apple.AppleGraphicsDeviceControl 3.4.35
com.apple.iokit.IOAcceleratorFamily2 98.14
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleThunderboltEDMSink 2.1.3
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.6
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.driver.AppleThunderboltDPInAdapter 3.1.7
com.apple.driver.AppleThunderboltDPOutAdapter 3.1.7
com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5
com.apple.driver.CoreStorage 380
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.driver.AppleThunderboltNHI 2.0.1
com.apple.iokit.IOThunderboltFamily 3.2.7
com.apple.iokit.IOEthernetAVBController 1.0.3b4
com.apple.iokit.IO80211Family 630.35
com.apple.driver.mDNSOffloadUserClient 1.0.1b5
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.iokit.IOUSBFamily 675.4.0
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
Model: iMac14,2, BootROM IM142.0118.B00, 4 processors, Intel Core i7, 3.5 GHz, 32 GB, SMC 2.15f2
Graphics: NVIDIA GeForce GTX 780M, NVIDIA GeForce GTX 780M, PCIe, 4096 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x0198, 0x393930353432382D3135352E4130304C4620
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x0198, 0x393930353432382D3135352E4130304C4620
Memory Module: BANK 0/DIMM1, 8 GB, DDR3, 1600 MHz, 0x0198, 0x393930353432382D3135352E4130304C4620
Memory Module: BANK 1/DIMM1, 8 GB, DDR3, 1600 MHz, 0x0198, 0x393930353432382D3135352E4130304C4620
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x111), Broadcom BCM43xx 1.0 (6.30.223.154.63)
Bluetooth: Version 4.2.3f10 13477, 3 services, 23 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE HDD ST3000DM001, 3 TB
USB Device: 4-Port USB 3.0 Hub
USB Device: My Passport 0740
USB Device: My Passport 07A8
USB Device: Touro Mobile 3.0
USB Device: Toshiba USB 3.0 Dock⨌
USB Device: Toshiba USB 3.0 Dock⨌
USB Device: My Passport 0748
USB Device: External USB 3.0
USB Device: Hard Drive
USB Device: dynadock U3.0
USB Device: USB to ATA/ATAPI Bridge
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: FaceTime HD Camera (Built-in)
USB Device: USB2.0 Hub
USB Device: USB2.0 Hub
USB Device: USB2.0 Hub
USB Device: My Passport 071A
USB Device: My Passport 071A
Thunderbolt Bus: iMac, Apple Inc., 23.10Did you upgradde the RAM? If so, this may be your problem.
If you want to upgrade to 32GB of RAM on your late 2013 27" iMac and don't want to pay Apple prices, buy the RAM from OWC.
My iMac, crashed with the first batch of Kingston RAM sourced from an Apple approved service centre. Fortunately I got a full refund then sourced the RAM from OWC and it works perfectly.
The benefits of OWC are
1) You can order and ship globally
2) The price is very competitve
3) The website clearly states how they test the RAM and the comaptibility with your computers model no.
4) They have a 30 day refund and a lifetime replacement policy
5) You can get a rebate on your old RAM, although I didn't bother taking this up.
Having been through the hassle, using OWC RAM is a no brainer and in my opinion the most convenient and effective upgrade. Hope this helps your decision! -
New late 2013 iMac running slow
I purchased a new 21 in iMac in Dec 2013 (late 2013 model), and ever since, its been running very slow. Its slowness is mostly erratic and random, however very noticeable while running Office for Mac documents (Word & Excel), it takes anything from 30 sec - 1 min just to launch these apps. And equally slow while running Aperture (I am a photographer and this is my primary app). I usually end up restarting the iMac several times a day in the hope that it'll speed up. Every one who has seen me work on it has laughed that its slower than most ancient Windows machines.
Over the past few months, with support from Apple customer service, I have reformatted, re-partitioned and reinstalled Maverics on the iMac (and my MBP, which has the same issues), and done everything else that apple normally recommends as routine procedure, but no improvement in performance. The Apple support person has now stopped responding to my calls or emails.
What could be possible issues?
In my system preferences pane, there is 'Flash player' and 'Java' in the non-system apps installed. I guess we cant do without either of these.
Could there be a problem with my data? The data on my iMac is the same as on my MBP, as I transfered it via TimeMachine when i purchased the iMac.hi Here is the report from EtreCheck generated on my iMac. Any suggestions on what the issue could be and how to resolve it are welcome. There is 200+ GB free space on the 1TB drive.
EtreCheck version: 1.9.11 (43) - report generated 4 June 2014 1:55:59 pm IST
Hardware Information:
iMac (21.5-inch, Late 2013)
iMac - model: iMac14,3
1 2.9 GHz Intel Core i5 CPU: 4 cores
8 GB RAM
Video Information:
NVIDIA GeForce GT 750M - VRAM: 1024 MB
System Software:
OS X 10.9.3 (13D65) - Uptime: 0 days 0:55:33
Disk Information:
APPLE HDD HTS541010A9E662 disk0 : (1 TB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 999.35 GB (215.83 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
USB Information:
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. MacBook Air SuperDrive
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Gatekeeper:
Anywhere
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.adobe.SwitchBoard.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.adobe.CS5ServiceManager.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
User Launch Agents:
[loaded] com.adobe.ARM.[...].plist Support
[running] com.genieo.completer.download.plist Support
[loaded] com.genieo.completer.update.plist Support
[running] com.vladalexa.MagicPrefs.plist Support
User Login Items:
None
Internet Plug-ins:
AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 Support
FlashPlayer-10.6: Version: 13.0.0.214 - SDK 10.6 Support
Default Browser: Version: 537 - SDK 10.9
AdobePDFViewerNPAPI: Version: 11.0.07 - SDK 10.6 Support
AdobePDFViewer: Version: 11.0.07 - SDK 10.6 Support
Flash Player: Version: 13.0.0.214 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.0.0 Support
JavaAppletPlugin: Version: Java 7 Update 55 Check version
Safari Extensions:
codec-M: Version: 1.0.0.1
Evernote Web Clipper: Version: 5.9.15
GoPhoto.it: Version: 1.10
Omnibar: Version: 1.2
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 Support
Google Earth Web Plug-in: Version: 6.0 Support
3rd Party Preference Panes:
CleanApp Logging Service Support
Flash Player Support
Java Support
MagicPrefs Support
Time Machine:
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Macintosh HD: Disk size: 930.71 GB Disk used: 729.70 GB
Destinations:
Bhaven's 3TB [Local] (Last used)
Total size: 3
Total number of backups: 12
Oldest backup: 2013-12-02 22:51:14 +0000
Last backup: 2014-04-26 20:48:37 +0000
Size of backup disk: Excellent
Backup size 3 > (Disk size 930.71 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
1% WindowServer
1% PluginProcess
1% fontd
0% System Events
0% imagent
Top Processes by Memory:
180 MB WindowServer
139 MB com.apple.WebKit.WebContent
123 MB PluginProcess
106 MB mds_stores
82 MB com.apple.IconServicesAgent
Virtual Memory Information:
5.50 GB Free RAM
1.43 GB Active RAM
274 MB Inactive RAM
819 MB Wired RAM
365 MB Page-ins
0 B Page-outs -
I have a late 2013 imac, and I bootcamped it over 6 months ago, and haven't had any problems until now. My mac side hard drive only has like 50mb of space left, and when I try to get on the mac side, i log on, and then I just get stuck on a white screen. I dont know how to fix this, someone please help.
Welcome to Apple Support Communities
Try starting up in safe mode. To do this, hold the Shift key during the OS X startup until you see a line in the display. When OS X has started up, open Finder and remove the files you do not need or move some files to an external drive, so you can get free space -
Problem installing Windows 7 64-bit on late 2013 iMac 27"
Is Windows 7 64-bit compatible with this computer?
Hardware and software:
• Late 2013 iMac 27", 3.5 GHz I7, 16 GB memory, 1 TB hard drive (no fusion drive)
• Mac OS 10.9.1
• USB thumb drive
• Boot Camp Assistant 5.1.0
• Windows 7 64-bit install disk iso image downloaded from Microsoft
Install steps:
1. Use Boot Camp Assistant to install Windows 7 install (from iso image) and Apple Support Software (creates WININSTALL USB drive)
2. Use Boot Camp Assistant to create 50 GB Windows partition on iMac internal drive and start Windows install
3. Complete initial install steps until given option to select install partition
4. Select 50 GB partition. Error message that partition is not formatted correctly. Use Advance Options to format (presumably to NTFS)
5. Select 50 GB partition again and click "Next"
6. Get error message "Setup was unable to create a new system partition or locate an existing system partition. See the Setup log files for more information."
7. Install quits at this point
I have successfully installed Win 7 on another computer (2010 Mac Pro) using these steps. I also tried installation on the iMac using an iso image created from my original Win 7 64-bit install disk, with the same installation error as above.
I'm wondering if Windows 7 and/or Boot Camp is compatible with this iMac. Any suggestions will be appreciated.I am awaiting delivery on the exact model you have and have been researching how much trouble it will be to put 64 bit windows 7 ultimate on my machine when it gets here. I'm not pleased at what I've been reading so far. I have not seen the two other posts but yours is enough to concern me.
Have you also seen that 10.9.1 update may be responsible for this? I've seen where 10.9 caused some problems with the bootcamp app but then the process was completely hosed with the 10.9.1 update. Are you seeing this as well?
Being a life-long mac dude, it pains me when their stuff just doesn't work because it usually just does. ****, that's why I started on a mac in the first place.
The support site says that they come with 90 days of complimentary support. Is this not an issue they should be responsible for addressing via support? Or is that just one long wait on hold waiting to talk to somebody that won't consider this a pure apple issue?
I was also curious if your install .iso contains both 32 and 64 bit versions? -
Fusion Drive of late 2013 Imac
Is the fusion drive of the late 2013 iMac a combination of a PCIe ssd and a HD or does it have a sata ssd?
Apple - Press Info - Apple Updates iMac
says it's PCIe -
Installing Windows 7 on Late 2013 iMac w/ Fusion Drive
Sorry in advance for the long post, but I have tried to exhaust all possibilities, and bring as much knowledge about our environment to the table to avoid confusion.
Here's our goal: Install Mac & Windows on a Late 2013 iMac with a 1TB Fusion Drive
Install our Mac Image with Deepfreeze on Partition 1
Install our Windows 7 x64 Image with DeepFreeze on Partition 2
Here's why our goal cannot work out of the box:
Deepfreeze for Mac, is not supported on a Fusion Drive. Now before anyone says "just don't use deepfreeze"...we are using it, and that is that.
In order to get our existing image to work on the iMac, we had to split the Fusion Drive.
Splitting Up the Fusion Drive
We booted into Recovery, Opened up terminal, retrieved the LvGUID, deleted it, and split up the SSD from the HD.
So now, we have a 128GB SSD, and 1TB HD showing up under Diskutilitiy.
We then partitioned the 1TB HD, into two, 500GB Partitions. One for Mac OSX 10.9.4, and the other for Windows.
The 128GB SSD is going to be used for scratch space, temp, etc. And is irrelevant at this time.
Deploying our Mac Image
After splitting the Fusion Drive, we netbooted and installed a "NetRestore" of our image. Worked completely fine, no issues. DeepFreeze Works fine, the 128GB SSD shows up just fine, and the other 500GB Windows Partition shows up fine. All drives / partitions can be written to with no problem.
Deploying our Windows Image
Deployed our Windows Partition image as we have done in the past, by booting into a windows PE Disk. (We have other various 2009, 2010, and 2011 iMacs across campus, with NO FUSION DRIVES installed, and dual boot them successfully using the same procedure. Minus the splitting of the fusion drive part of course) After the Windows image is deployed to the windows partition, we then boot it up to a Windows 7 Install disk to fix the MBR, Bootrec, and BCD options to allow it to boot properly. Here's where we run into issues: Upon getting the Windows 7 Install screen, the USB Keyboard and Mouse, DO NOT WORK.
Here's the options we've tried to get them to work properly
1. Tried another known working Mac USB Keyboard & Mouse = Failed
2. Tried a known working Windows Keyboard & Mouse = Failed
3. Plugged Just a known working Mac Keyboard into each USB Port to see if recognized = Failed
4. Plugged Just a known working Windows Keyboard into each USB Port to see if recognized = Failed
5. Plugged Just a known working Mac Mouse into each USB Port to see if recognized = Failed
6. Plugged Just a known working Windows Mouse into each USB Port to see if recognized = Failed
7. A Windows 8.1 Recovery USB will boot and the USB Mouse & Keyboard are recognized and installed! (YAY!!) However, we cannot repair a Windows 7 install with Windows 8.1..
BootCamp Drivers & Support Media
Downloaded the Current BootCamp Support drivers to enable the USB and other various drivers to be loaded during setup (Placed the $WinPEDriver$ and AutoUnattend.xml, and BootCamp folder on the Root of a USB, and modified a Windows7 Installation disk and placed on the root as well) The drivers do not load. Have also placed on a brand new USB2, and USB3 flash drive formatted at FAT32, to see if that made a difference, which it did not. The BootCamp USB made within Mac, it loads saying "Now booting into Boot Camp Assistant Created USB Drive..." or something like that (Don't remember the exact Message)
Side Note:
Restored Fusion Drive to its original State, and booted from the BootCamp USB drive, still no usb Mouse & Keyboard Support.I have same issue
Tried everything differend hdd,ssd as well
Basically when trying instal win 7 via iOS maverick when reboting and windows booting to the first scree everything freezing cant do much.
Also tried install clear ssd without any system, but soon after format ssd or hdd I have error that I cant use this disk to install windows!!!!!!!!!!!!!!!!!
What is funny Windows 8 installing without any problem!!!
what is going on APPLE??wher is support
This issue I have only on Late 2013 on my other Late 2012 this issue not exist and everything working as should.
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