My 2g ipod touch will not update to 4.2.1 -my itunes is current update

i'm on my 4th attempt to download. each time i do it says "downloading" & that it will take around 77 minutes. when i come back later it's as if nothing has happened. if i replug my ipod in it offers the update 4.2.1 again & through the process i go again - repeatedly to no avail.

I am going to guess that you are using a Windows PC not a Mac with OSX. Make sure you are Administrator on the computer. Update any security software installed. Next step if you are still having the issue is to disable all security software on your computer. This would be programs that are Antivirus, Antispyware, Anti adware, and Firewalls. It is rare that Windows Firewall causes issues so you can leave it on. Some security software will need to be completely removed before update will work (remember to restart after removal). Next try a different user account on the computer or a different computer. There is always the Apple store as a last resort. They will update the device for you too. Remember to re enable or reinstall security software after update.
Troubleshooting Security Software
http://support.apple.com/kb/TS3125

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My 2nd generation iPod touch will not connect with the newest version of iTunes (December 2012 update). My computer(windows7) says the device is connected when i plug it in, but it will not show up in iTunes. Can anyone help?

As said in the question, my ipod touch will not connect to the newest version of itunes. When I plug it in, my compter recognizes that a device has been connected, yet it will not show up in itunes. I didn't have this problem until I just updated to the new itunes. Someone help please!

iOS: Device not recognized in iTunes for Mac OS X
or
iOS: Device not recognized in iTunes for Windows
It still could be cable or contacts in the iPod since different contacts/conductor are used for charging and data

My ipod touch will not charge, turn on, or appear in itunes, what can i do?

My ipod touch will not charge, turn on, or appear in itunes, what can i do?
When i plug it in to my compuer it shows an empty battery with the charge symbol then after a while it shows the apple logo like it is turning on then nothing happens and it goes back to the battery.

I haven't left it overnight to charge. Is there a difference between letting it charge overnight and an hour or two with no results? The ipod does not even recognize that the cord is attatched.
I left it on my dresser in my bedroom.

My iPod touch will not allow me to connect to the itunes store when i use the internet but it will if i connect through my laptop

My iPod touch will not allow me to connect to the itunes store via my wireless internet but it will allow me to when connected through my lap top

I have already looked on that link and it is of no help at all.
When i first put credit onto my i pod it worked fine then it kept coming up with that message, i went into the apple store today and it worked straight away and when i first tried to download apps at home it worked fine, then it stopped again and came up with the same message. i know its not the internet connection because i can connect ok to the internet on both the i pod and my laptop.

IPod Touch will not show up in Windows XP after iTunes 10.2.1 update

After updating iTunes to 10.2.1 my 4G Touch will not show up in Windows XP to charge or to sync. I have been reading this forum and following the multiple Apple help and troubleshooting steps with no luck. I can get Windows to recognize and charge the Touch as a camera but it will not update the driver for Apple Mobile Device. I have come to the conclusion it is an Apple software problem. Does anyone know where I can get the previous Apple Mobile Device driver for Windows XP? I would like to give that a try. It's really disappointing....

Upon uninstalling and re-installing all of the Apple software nothing has changed. I can see Apple Mobile Device Support in add/remove programs but when clicking on "repair" it cannot finish and says it encountered a fatal error and no changes have been made.
The error I get trying to install the driver in Device Manager says "I/O operation has been aborted because of either a thread exit or an application request".
Does anyone have any suggestions?

My iPod Touch will not completely turn off or connect to iTunes

I disconnected my iPod and did what you are supposed to do to turn it off. The little thing that circles round and round before it turns off all the way will not stop. It won't turn off no matter what I do. iTunes says it cannot connect to my iPhone (it is an iPod Touch) and that there is some kind of error. I went through all of the troubleshooter steps including uninstalling and reinstalling iTunes. What should I do? Will it fix itself when the battery finally dies?

- Have you tried resetting the iPod:
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Placing the iPod in recovery mode and then restoring the iPod via iTunes? For recovery mode see:
iPhone and iPod touch: Unable to update or restore
For the future. saying:
"I went through all of the troubleshooter steps"
Really provides us with no information since we do not know what steps you are referring to.

My new Ipod touch will not sync movies and tv shows from Itunes

When I try to transfer movies and tv shows I bought from Itunes I get the message saying that my device is not compatible.
I have been on the phone to Itune support for about 30hours++ . I have been reissued a new Ipod touch but this problem is reoccuring.
I registered my new Ipod touch under another account but I have activated home sharing on my computer.
Can anyone suggest anything that Apple support cannot solve Thanks

What happens when you try to connect to the Wi-Fi? Any error messages? Have you tried a hard reset of the iPod? To do this, press and hold both the Sleep/Wake and Home buttons together long enough for the Apple logo to appear.
Otherwise, work through the remaining troubleshooting suggestions in this Apple support document.
iOS: Troubleshooting Wi-Fi networks and connections
B-rock

All of a sudden, my IPod Touch will not allow me to update in the App Store. I get message that says "cannot connect to the ITunes Store" Can anyone help? Thanks so much

IPod touch will not update in App Store. It says " cannot connect to ITunes store

See these previous discussions:
App Store Updates (but only Updates)...: Apple Support Communities
Apps suddenly don't update: Apple Support Communities

Ipod touch will not update!

My ipod touch will not let me update to the most current software or even restore my ipod to factory settings. It will let me download, but when it is done and ready to install I get a message "There was a problem downloading the ipod software. The network connection timed out. Make sure your network settings are correct and your network connection is active, or try again later." Does anyone know what this means? I never seemed to have a problem until I downloaded that January update a few months ago.
I even tried reinstalling itunes but that did not help. Any help or suggestions are appreciated

Hi Ed, and a warm welcome to the forums!
I think you'd have far better luck in the iPod touch section, or maybe the Windows part...
http://discussions.apple.com/category.jspa?categoryID=221
http://discussions.apple.com/category.jspa?categoryID=150

I was in the middle of the new update and it said there was a error and now my ipod touch will not turn on or off or anything it is just a picture of the apple

I was in the middle of the new update and it said there was a error and now my ipod touch will not turn on or off or anything it is just a picture of the apple.
thank you
Kristy

Error 11 is a strange one...if you search the discussions for error 11 you will get a number of hits but none with a real resolution other than getting the iPod to restore, which you have done. And one person indicates this does not appear in the support data base...already found that out.
If you have restored, have a backup and can restore from that, you might try the update again, or wait for the next update whenever that comes out.
Not a very satisfactory answer but if it is working again...

My ipod touch will not switch on and is no longer recognised by itunes. Before this i tried to restore it as I was having some problems with it switching off and on by itself randomly.

My ipod touch will not switch on and is no longer recognized by itunes. Before this i tried to restore it as I was having some problems with it switching off and on by itself randomly.
I tried to restore it and I got error code 2009, so I closed it tried again got error code 1659, now it wont do anything and it's not recognized by my pc /itunes please help x

For the restore error messages try:
iTunes: Specific update-and-restore error messages and advanced troubleshooting

Ipod Touch will not turn on, recognize itunes and fully function.

My Ipod Touch will not turn on, recognize itunes and fully function. When it does, once in a blue moon, after 5 minutes it freezes. I am wondering if its becuase battery was left dead for 2 weeks or problems with the iOS. Resetting does not help.
Any help will be greatly appreciated.

Hi,
Try a Reset
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
The Apple logo will Appear and then Disappear...
Usually takes about 10 - 15 Seconds...
Turn the iPod On...
If that does not help... See Here:
Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414

Ipod Touch will not sync with Itunes 12.1.1.4 64 bit

I have recently updated itunes and on the back of doing so my Ipod touch will not sync my library. The Ipod itself is a couple of years old but using iOS 6.1.6.
I have deleted and re-installed Itunes. I have wiped my Ipod to start again. I have set it to sync over Wi-fi and nothing has worked. I physically plug the Ipod in and it gets detected. If I change a setting and click apply it briefly says syncing and then nothing.
I have set automatically download Itunes songs etc etc etc and absolutely nothing seems to get it to sync!
Help!

You said " If I change a setting and click apply it briefly says syncing and then nothing.".
How many steps are completed? What is listed in the status bar of iTunes when it stops?

IPod Touch will not connect to wi-fi away from home

I realise this may not be a fresh topic but I've searched and cannot find an answer.
My Touch - more or less brand new - connects to my home wi-fi with no hassle. Syncs, the whole bit. Lovely.
But it won't work away from my home. It recognises wi-fi networks, let's me connect to them but won't actually let me access webpages or update my mail. The mail aspect is the biggest problem as I'm away from it most of the day and bought the Touch to solve the problem. It says it's updating but nothing is downloaded.
Accessing the internet, even with wi-fi apparently switched on, doesn't work either. I've even tried renewing leases on wi-fi networks but it still won't work. Please help.

Hello
Couple reasons for why iPod Touch will not connect to WiFi Networks outside the house
1. They are using Mac Address Filtering. Which require the WiFi address in your iPod Touch to be programmed into their WiFi Router. Not much you can do to fix that unless you know who owns the network and they are willing to add you
2. The networks are running in 802.11 n Speed only mode. Thus iPod Touch will not connect as the touch only supports 802.11 B/G connections. They could also be using the old 802.11 (A) connection on the network as well
3. As stated earlier they could have outdated Firmware/Software on the router. Thus making the router out of date and not able to connect modern day devices. So if you know the owner it may be advised they contact router manufacture or their tech to update the firmware/software and see if touch connects after
4. Outdated Touch Software. Ensure you have the latest free version of the iPod Touch Software. If you have yet to get one of the paid versions you may wish to research and or see if a friend has a newer software on their touch and is able to connect to the networks you can not.
5. WiFi Network security the hot spot is using. Sometimes old standard WEP security can prevent Touch from properly connecting and getting on the network. It is recommended if you know the owner or tech that runs it to try and use WEP 128 bit 13 character password or stronger more modern day wifi security.
If they are using 40/64 bit WEP. Try adding a $ and then the password that they provide you and see if you can connect.
If you get the time please visit your local Apple retail store so they can further look into the touch and test it on the store wifi network. If for some reason it does not work there and they determine possible HW service is needed they will speak about your in warranty options.

My 4th Gen Ipod touch will not get past the apple logo

My 4th Gen Ipod touch will not get past the apple logo (unless the battery is dead, Then it tell me to charge it). Once it gave me the connect to itunes screen. I clicked restore in itunes but the ipod went back to the apple logo before the update download finished. I tried calling apple but my over the phone technical support just expired. PLEASE HELP!

This can be a corrupted software/firmware on your iPod touch. If the recovery mode you did was not forced, then try to force it into recovery mode. This is how:
1. Force it to shut down (note: this sort of shut down should not be preformed unless you are in a situation like this because it is a hardware shutdown and will not attempt to unload software, save unsaved files, safely stop system processes, etc.) to do this, hold down the power/sleep button and home button for about 7 or 10 secs. Also I might be incorrect but I heard that you can just hold down the sleep and home button until the screen goes blank and then immediately let go.
2. Have iTunes running. Hold down the home button and plug the USB cable that came with your iPod into it. Keep on holding on the home button until a picture of a USB cable going into the iTunes logo appears. You are now in a forced recovery mode. (In case your not so tech-savvy forced recovery is the same as a normal recovery mode that an iPod might do if it knows an update or restore failed.)
3. iTunes should have shown a pop-up message about it found a iPod in recovery mode. Click OK, click your iPod from the sidebar and click restore. The iPod will show the apple logo for a while and iTunes will say "preparing iPod for restore" and then "waiting for iPod" this was the longest part of updates for me.
4. iPod will reboot when restore is completed. When I update my iPod it one time showed the apple logo for one whole sync until it showed the slide to unlock screen, so do not worry. P.S if that does not work do a DFU mode restore ( I've been told DFU mode stands for device firmware update mode) I'm running out of room, so google it. Hope this helped ;)

TS1496 My ipod touch will not download lates version of itunes. Our pc is windows and we also have a shuffle and it works fine.

My ipod touch will not download latest version of itunes 11. Our pc is windows.
Itunes cannot find the device to sync because it all relates back to not being able to downloand the latest version of itunes.
We also have a shuffle and it works fine. We can use 2 devices for one Itunes account.
My daughter is 11 and she has never downloaded her ipod from our pc because of the download problem.

iTunes 11 is for computers only, the built-in apps on an iPod (and iPad and iPhone) are part of iOS (i.e. its operating system) on them and can only be updated by updating the whole iOS version. Do you have iTunes 11 installed on your PC ? On iTunes on a PC I think that you can check if updates are available to it via the iTunes 'Help' menu, or you can download the current version of iTunes from here and then run/install it : http://www.apple.com/itunes/download/
If the iPod has never been synced to that computer then (when you've got iTunes on it working) you may find this page for syncing to a new computer useful as well : https://discussions.apple.com/docs/DOC-3141

My 2g ipod touch will not update to 4.2.1 -my itunes is current update

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