My 2nd Gen iPod is "unable to connect" to our home network.

I recently purchased a 2nd Gen iPod touch, but when I try connecting it to out home wi-fi network, I encounter a problem.
The wi-fi screen opens fine, and allows me to select our network. I enter the password - and then I have a problem. I've double- and triple-checked the password, and I know I have the correct code. But when I enter the code, my iPod comes up with a message that tells me it is "unable to connect" to our home network.
I've looked at other posts, and checked the troubleshoot tips for wi-fi connectivity. Nothing has worked.
Our network router is plugged in, and functioning. Every other device in the house can connect, and access the internet. My iPod is the only one encountering an issue. After unplugging and reconnecting the router, and reseting the router and the iPod's network controls, I have literally no idea what to try now.
Can anybody help me?

Well I'm not sure what you have tried so far.  But I also have a 2nd gen touch and when I have trouble with it...this may sound stupid but I go into WiFi in settings and turn off wifi.  I then force restart by holding down the home and power buttons until the screen goes black and you see the apple logo again., then release.  When it turns back on turn wifi back on and try to connect

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