My 2nd generation iPod Shuffle won't charge or sync in iTunes.

As the title says, my second generation iPod shuffle will not charge when connected to itunes. I ventured to the apple store to seek another connection cable after my first one was lost, but alas, this has no effect. When plugged in, my shuffle stays dormant; it is not regognized in iTunes, and the LED light stays gray. Any Help to this Problem?

Hello there, danielsomers.
The following Knowledge Base articles offer in-depth steps for troubleshooting the issues you are describing with your iPod:
iPod's battery doesn't charge
http://support.apple.com/kb/ta44551
iPod: Appears in Windows but not in iTunes
http://support.apple.com/kb/ts1363
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

Similar Messages

  • MY 2ND GENERATION IPOD SHUFFLE WILL NOT CHARGE OR RESPOND TO MY CPOMPUTER WHAT SHOUL I DO

    MY IPOD SHUFFLE 2ND GENERATION HAS BEEN CHARGING FINE AND NOW IT DOESNT CHARGE ANYMORE OR RESPOND TO MY COMPUTER. IT JUST BLINKS ORANGE 4 TIMES THATS IT

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar                              
    and
    Not Charge
    - See:      
    iPod touch: Hardware troubleshooting
    - Try another cable.
    - Try another charging source
    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - Make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar                          

  • I have 2nd generation iPod shuffle and when I plug it into iTunes it displays this error message .....

    'You must restore this iPod with iPod Reset Utility before it can be used with iTunes. For help, click More Information.'
    When clicking for more information it doesn't allow me to download the required driver.
    Can anyone help?

    Hello, j9friend. 
    Thank you for visiting Apple Support Communities. 
    Here is some helpful information regarding the iPod Reset Utility.
    About iPod Reset Utility
    http://support.apple.com/kb/ht1238
    Cheers,
    Jason H. 

  • I lost the original dock to my 2nd generation ipod shuffle, I have a new charger but it doesn't work. How can I charge it?

    I lost the original dock to my 2nd generation ipod shuffle, I have a new charger but it doesn't work. How can I charge it?

    If by "charger," you mean the USB docking cable, you need the original cable (or a compatible third-party replacement cable).  A cable that is for the current 4th gen (and 3rd gen) shuffle does not work with a 2nd gen shuffle, because the connector is different.
    This is the Apple replacement part (for a 2nd gen shuffle)
    http://store.apple.com/us/product/MA694G/A/apple-ipod-shuffle-dock
    There are third-party products that work, but make sure it is described as being for the 2nd gen shuffle.  And I would avoid the ones that just seem too cheap, because there are likely to be quality issues.

  • TS1369 2nd generations Ipod Shuffle with Windows 8?

    How do you get a 2nd generations Ipod Shuffle compatible with Windows 8? (it works on just fine in earlier versions)
    If you plug it in through a USB connection it blinks orange/green really really fast. It is not recognized neither by Itunes or Windows (PC), Not recognized nor taking any charge.
    I first thought it just came to the end of its life, but then plugging it in with my old laptom (Windows XP) and another laptop (Widows Vista) it worked just fine.
    I have the newest version of all my software, so this has to be a driver compatibility issue, the question has Apple solved it yet?

    I asked about the USB docking cable because some folks who also have a 3rd or 4th gen shuffle were trying to use the cable from those shuffles with a 2nd gen shuffle.  Or they bought a replacement part that is for the 3rd or 4th gen shuffle.  It fits, but the connector is different, so it does not work.
    You have determined that the shuffle and its cable work properly when connected to a different computer.  Since the Windows 8 computer is a new computer that was not used with this shuffle before, the cause could be related to the computer's hardware or software.
    As a test, if you have another device that is similar to an iPod, such as a USB flash drive or a mini external hard drive that is powered by the USB port (not something low-power like a mouse or keyboard), connect it to the computer's USB port to confirm the port does generally work for other things.
    If the USB port is confirmed to work for other devices, if you have a USB hub, as another test, connect the hub to the USB port.  Perferably, the hub is the type that is self-powered (has its own power supply).  Connect the shuffle to the hub to see if that makes any difference if the hub is between the iPod and the computer.

  • My 2nd generation ipod touch won't open in itunes, My 2nd generation ipod touch won't open in itunes

    My 2nd generation ipod touch won't open in itunes and i tried to reset my ipod and computer. and when i plug it into the computer it will charge. Please Help  Thanks.

    Start here assuming you have a PC.
    iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows

  • My 2nd generation iPod Shuffle suddenly quit - Fix?

    My 2nd generation iPod Shuffle suddenly quit on me just recently with no warning.
    The lights indications say t has no music on it but connecting it to the computer shows the loaded tunes. I tried a full reset and reloaded the tunes but still no joy.
    Further reading suggests either a dead logic board or a sick battery.
    As a last resort I am wondering if anyone knows of a software approach before I get the tools out and start pulling it apart.

    I've found my own answer...
    I was getting the green-orange-green-orange sequence of lights which all the info I had found to date said was the "No music" code. As I could see the MP3s on the iPod in iTunes I knew there was were MP3s on it.
    Various knowledge seraches I did suggested adud battery or dead logic board - both terminal problems for this model unless you have spare parts ( which I do, courtesy of friends who have retired their Gen 2 iPods).
    Then I found that under recent versions of iTunes (V 8 or later) it won't recognise podcasts or audio books as being present if you have the iPod set on shuffle.
    I only ever listen to podcast and audio books on my Gen 2 AND had bumped the mode switch onto shuffle resulting in an apparently dead iPod. Put the  mode switch back to continuous and it's working again. Stupid !
    I love Apple products  but I'm also a firm believer in the principle of "If it ain't broke don't fix it". All too often I seen Apple 'fix' something that wasn't broken over the 25 years I've been an Apple user.

  • 2nd generation ipod shuffle not recognized by usb 3.0 port, 2nd generation ipod shuffle not recognized by usb 3.0 port

    Hi,
    My 2nd generation ipod shuffle will not connect to any usb 3.0 port.  I've tried on to computers -- one Windows XP and the other Windows 7.  Any ideas?

    Hi
    I had the same issue with my Late 2009 Mac mini running Mavericks and iTunes 12. When I connected my 2nd generation iPod shuffle it would blink amber once then do nothing. This seems to be a common problem with the iPod shuffle and newer versions of Mac OS X (10.6 and up) and iTunes albeit with somewhat varying symptoms but the same overall problem syncing the iPod with iTunes.
    The predominant go-to solution is to give the iPod more power by either connecting the iPod directly to a USB port on the Mac or by disconnecting all other USB devices. On paper this makes sense.
    What worked for me, however, was the opposite. After trying to solve this problem for hours (weeks, months), I had success ONLY after adding a low-powered 4-port USB hub to the chain between the iPod and the Mac. I suspect this had the effect of throttling the power supplied to the iPod from the Mac. I was able to perform a restore on the iPod then sync my music over.
    I can't tell you much about the USB hub except that it is running at USB 1.1 speeds (12 Mb/sec). In theory a USB 1.1 extension cable should also do the trick. You might even be able to use the USB hub in old wired Apple USB keyboard. I will attach a photo of the hub I used to this post for greater clarity.
    I really hope this helps.

  • I have a iPod 2nd generation and it will not charge or connect to itunes

    I have a iPod 2nd generation and it will not charge or connect to itunes, I have tried pressing the power button and home botton together and nothing happened.

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       
    Also:
    - See:
    iPod touch: Hardware troubleshooting
    - Try another cable
    - Try another charging source
    - Look at the dock connector on the iPod. Look for abnormalities like bent or corroded contacts, cracked or broken plastic.

  • PLEASE IGNORE LAST QUESTION RE:  2nd Generation IPod Shuffle Connection

    Let's try that again. I currenty have a 2nd generation ipod shuffle that works on my laptop just fine...most of the time. My roomate, however, is having a lot of problems trying to get her's to work on her desktop pc. I need to know if she can use my laptop with her IPod Shuffle as well. I think she can, I just do not have a clue how to do it. Any help with step by step instruction would be great! Normally I Know just about everything with Windows. This one has me confused. PLEASE HELP!!!!!!!!

    You select one or more songs in the Music library. Then you click-hold-drag the song(s) and drop onto the shuffle under DEVICES. If you don't see the shuffle under DEVICES, click the little triangle to drop down the list.
    The easier way to put songs onto the shuffle is create a new Playlist. Name it "shuffle songs" or whatever you want. Put the songs you want on your shuffle into this playlist. Then connect your shuffle, go to the shuffle's pane in iTunes, and click on the Contents tab. At the bottom of that tab is the Autofill controls. Select to +Autofill from+ the playlist you just created and populated. Click the Autofill button to sync.
    This is better because you can decide what to put on the shuffle the next time without the shuffle connected, AND when you sync, it's done all at one time, instead a few songs at a time if you do it manually.

  • HT1435 my 3rd generation iPod nano won't charge

    My 3rd generation iPod nano won't charge and when i connect it, it shows up charging then the screen goes black and wont work. Can i get it replaced for a new one? or a different one? What can i do?

    Try these steps listed below.
    1. Run “c:\WINDOWS\system32\devmgmt.msc” (i.e. *Device Manager*), and leave it open for now for later use
    2. Start up iTunes
    3. Next, connect your iPod.
    4. Go to your iPod Settings and select the “Enable disk use” option from under theSummary tab.
    5. A dialog box will pop up reminding you that you’ll need to manually eject. Go ahead and hit OK
    6. Hit Apply to save changes to the iPod
    7. Quickly switch to the Device Manager window and right-click on any item within the window and select “Scan for hardware changes”
    8. Finally, switch back to iTunes, and try re-syncing your iPod to see if it helped.
    It might not also hurt to trash your iPod's Photo cache if it has one (i.e. you sync photos to the iPod).  See this article for information on where to find this folder on your Windows XP machine.
    http://support.apple.com/kb/TS1314
    B-rock

  • My ipod shuffle won't charge after not being charged for a month... did the battery officially died?

    my ipod shuffle won't charge after not being charged for a month... did the battery officially die?

    maybe you can control the room temperature.... i try to charge iPod shuffle beside the mini fan, so heat from shuffle can blown away... or maybe, you can charge the iPod in Air Conditioned room....
    i think this device have a mechanism to cut off the charging process if device temperature too hot. such a safety system so this ipod won't burn out when overcharging.
    i hope it can help you...
    and trust me IT WORKS....

  • I have a 2nd generation ipod nano.  Will it download music from itunes v.12.1.1?

    I have a 2nd generation ipod nano.  Will it download music from itunes v.12.1.1?

    Yes, unless a problem occurs.
    (123220)

  • Is ipod shuffle compatible with spotify when synced with itunes?

    is ipod shuffle compatible with spotify when synced with itunes?

    You must sync the iPod with one or the other, but not both.
    http://www.spotify.com/us/help/faq/ipod-integration/
    B-rock

  • 2nd Generation Ipod Nano won't turn on

    I have a 2nd generation ipod nano and it won't turn on. It worked fine around 5pm and at 11pm it wouldn't turn on. I tried to charge it but it still didn't turn on. I plugged it into itunes and it still didn't turn on. What's wrong with it and how do I fix it?

    laurenfrombrenham wrote:
    I tried to charge it but it still didn't turn on.
    Did it charge?
    iPod Manuals
    iPod Repair Tutorials
    iTunes & iPod Hints & Tips
    Take the iPod Nano to an Apple store or an AASP.  Whichever is more convenient for you.

Maybe you are looking for