My 2nd generation shuffle not appearing in itunes.  What can I do?

my 2nd generation shuffle not appearing in itunes.  What can I do?

If you have not done so already, first try using a different USB port that is directly on the computer (not a hub). 
If that does not help, I would shut down (completely power off) your computer.  Disconnect the shuffle and do this reset procedure
http://support.apple.com/kb/HT1655
Start up your computer.  Run iTunes.  Try connecting the shuffle again.

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    Message was edited by: deggie

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  • My 2nd gen is not appearing in iTunes

    hi

    1. Try another USB cord or USB cable.
    2. Restrart your computer for a try.
    3. Reset or restore your iPod for a try, this way can fix many general iPod problems.
    4. Update your iTunes to the latest version. Plug in your iPod, then in iTunes in the top left corner click help> run diagnostics. On the box that comes up, check the last two things. Click next and it should identify your iPod.
    5. Click on your windows start menu. Type in "services". Click on it and when it pops up, on the bottom of it click on "standard". Now Scroll down to find "Apple Mobile Device" Right click it when you see it and click on "Start". When it has started, close iTunes and replug in your iPod and it should show up.
    6. If you just want to add some photos, songs and movies from computer to your devices, you can use an iTunes alternative to do the job.
    7. Take your iPod to Apple store, the technical support may help you fix the problem.

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