My 30 day Photoshop trial finished yesterday. I purchased the $9.99 per month Photoshop package and received an email saying "Thank you for your payment etc" But when I go to open PS it still says "the trial has expired.."

My 30 day Photoshop trial finished yesterday. I purchased the $9.99 per month Photoshop package and received an email saying "Thank you for your payment etc" But when I go to open PS it still says "the trial has expired.." Is it supposed to work automatically or is there a step I'm missing?

1. Close all the Adobe Applications. Log-out from creative.adobe.com and re-login.
2. Once you launch the software and when you get the error saying the the trial version has expired, you will have an option saying "License this software".
3. Select this option and enter your credentials and click next.
Nancy O.

Similar Messages

Hi, dear friends, I have a big problem: Since I installed OS 10.9.3 MAV (Maverick), I am unable to use Adobe CS6. Each opening Photoshop attempt, the system tells me an error of type 6 or 16. Thank you for your help, Guys, Marius SANNA

Hi, dear friends,
I have a big problem:
Since I installed OS 10.9.3 MAV (Maverick), I am unable to use Adobe CS6. Each opening Photoshop attempt, the system tells me an error of type 6 or 16.
Thank you for your help, Guys,
Marius SANNA

Which version of Photoshop do you have? The current version is 13.0.6.

HT1977 I'm a iPhone 4s and new iPad 3 owner. I'd like the apps and organization I've invested in the iphone to be exactly transfered to the ipad. Is this possible? Will all the applications and folders match exactly? Thank you for your help

I'm a iPhone 4s and new iPad 3 owner. I'd like the apps and organization time I've invested in the iphone to be exactly transfered to the ipad. Is this possible? Will all the applications and folders match exactly? Thank you for your help

Restore the latest iPhone backup you made to the iPad.

When I open Firefox I get an error saying "Connection was reset". I went through the articles and did what they said for a situation like this but it didn't fix it. However you can help would be most appreciated. Thank you for your time. Tyron

It also says underneath "Connection was reset" "The connection to the server was reset while the page was loading." Despite doing what the articles said to do in this situation it hasn't solved it yet.

HI, and thank you for your reply. I am a bit confused however as I would have thought that once I turned off the engine of my car the transmitter and ipod would be also off???? Is there still power coming into the cigarette lighter when the car is off>????? i have a mercedes c class. The cigarette lighter is still working and the transmitter is still working. Are you saying that by leaving them still plugged in even though the car was idle and not running it still destroyed the hard drive???? Also could this happen if a person leaves it docked in a radio cd player but is not listening to it, is it still charging and could this have burned out the hard drive. (i always left it docked) until i bought the transmitter for the car.
Your thoughts would be much appreciated as obviously I do not want to make the same mistake again.
kind regards

My daughters iPod wont turn off and has a blank white screen. i tried to restore it to the original state and it is still the same. is this fixable? thank you for your help

My daughters iPod wont turn off and has a blank white screen. i tried to restore it to the original state and it is still the same. is this fixable? thank you for your help

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Thank you for your service. I was most disappointed to find, however, that the letters I really wanted (Adobe Garamond Alternate Caps) is not in this collection and indeed, one now has to use another fancy designing program to construct those letters. I

Thank you for your service.
I was most disappointed to find, however, that the letters I really wanted (Adobe Garamond Alternate Caps) is not in this collection and indeed, one now has to use another fancy designing program to construct those letters. I can’t afford to buy Photoshop just to construct two special capital letters. I’ve used the B and M in my logo for Balquhidder Music for years - but from jpgs - and I was hoping to have more flexibility in the future. I spent $169 to make sure I am in compliance. But I didn’t get anything of use to me.
I can’t understand why those Alternate Caps are not part of this - or any other package. I thought Adobe was capable of amazing things.
I assume I am whistling in the dark. So have a nice day.

Actually, when Adobe moved from Type 1 fonts to OpenType CFF fonts, all the so-called “expert typefaces” were consolidated into the base fonts. In other words Adobe Garamond Pro Regular not only has the Western Latin characters of the original Type 1 version of Adobe Garamond, but also has alternate Latin capitals (with titling, titling floating accents, and stylistic alternates), alternate Latin lowercase (swash and superiors), Latin small capitals (alphabetic and floating accents), ligatures, multiple numeric forms (including lining tabular, lining proportional, oldstyle tabular, oldstyle proportional, superscripts, scientific inferior, numerator, denominator forms, fractions, mathematical operators, etc.) plus a raft of other special symbols.
OpenType fonts are Unicode-based and allow for more than the 256 characters in Type 1 fonts which required multiple typefaces all with mappings to a standard keyboard to accommodate all these glyphs.
Thus, hopefully your disappointment will turn to joy.
To assist you in understanding OpenType fonts and to show you what is in the current Adobe Garamond fonts, I have attached a few PDF files for your perusal.
Let us know if you have any questions.
- Dov

I am trying to download itunes and when i press the download button it goes straight to a page saying thank you for downloading itunes but i havent got itunes

i am trying to download itunes for my laptop. when i hit the download button it goes to a page saying "thank you for downloading itunes" but it hasnt downloaded and i dont have itunes on my computer

It has downloaded into your download folder. Find it in your downloads and click on it to install itunes.

HT1926 When I click "download" a window pops up that says "Thank you for downloading ..." but the QuickTime file is not downloaded.

Has anyone else run into this problem with downloading QuickTime (When I click "download" a window pops up that says "Thank you for downloading ..." but the QuickTime file is not downloaded.)?

I'd first try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/quicktime/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?

I want to play a song I bought but when I press play it says I need to authorize my PC but when I put in my Apple ID it says its already authorized. What should I do to be able to play the song?

I want to play a song I bought but when I press play it says I need to authorize my PC but when I put in my Apple ID it says its already authorized. What should I do to be able to play the song?

Delete and redownload it if doing so is free in your country.
(94038)

TS3212 i am trying to download itunes 10.7. i have windows vista 32-bit. when i click on download. the pop up window comes up and ask to save or cancel, and then the webpage says thank you for downloading. it hasn't downloaded it. what can i do to fi

i am trying to download itunes 10.7. i have windows vista 32-bit. when i click on download. the pop up window comes up and ask to save or cancel, and then the webpage says thank you for downloading. it hasn't downloaded it. what can i do to fix this?

I'd first try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/itunes/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?

I have a problem that I try to turn on the iPad 2, but he was just lighting up, but nothing is displayed. I do not know what happened, but yesterday did not do this. Thank you for your help.

I have a problem that I try to turn on the iPad 2, but he was just lighting up, but nothing is displayed. I do not know what happened, but yesterday did not do this. Thank you for your help.

Try reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected.

Thank you for providing immediate feedback. bt that solution did not help me to solve the problem.still am nt able to make outgoing calls. i dont find any problem in recieving calls also right. bt i dont have any problem in recieving calls.

Thank you for providing immediate feedback. bt that solution did not help me to solve the problem.still am nt able to make outgoing calls. i dont find any problem in recieving calls also right. then i dont what is wrong with my iphone.The same sim which i used in iphone4s is working in all other phones.its not the problm of carrier.
Iphone 4s Black 16gb

Rather than starting a new thread every time it would be easier to follow you if you stick to the one thread

Hello, I have a problem with my iPad I actually forgot my password on my ipad, but I still remember the Apple ID and password, I will like you to help me find my password. thank you for your understanding

hello, I have a problem with my iPad I actually forgot my password on my ipad, but I still remember the Apple ID and password, I will like you to help me find my password. thank you for your understandingu
de

Forgot passcode
http://support.apple.com/kb/ht1212

TS1702 Dear all, I have recently bought some diamonds in hay day game, but unable to purchase the diamonds, although I have check my credit card data. Thank you for your info.

Dear all, I have recently bought some diamonds in hay day game, but unable to purchase the diamonds, although I have check my credit card data. Thank you for your info.

Not clear what you mean by iTunes help. You can contact iTunes support by:
Apple - Support - iTunes - Contact Us

HT5361 how do I keep the classic look ? I go to mail preferences and click the button but when I launch mail again it is still in the list view which I hate. Anyone know ?

how do I keep the classic look ? I go to mail preferences and click the button but when I launch mail again it is still in the list view which I hate. Anyone know ?

The first thing to try if a setting does not "keep" is a PRAM reset.
http://support.apple.com/kb/ht1379
Change the setting to what you want, then PRAM reset on restart:
Shut down your Mac.
Locate the following keys on the keyboard: Command (⌘), Option, P, and R. You will need to hold these keys down simultaneously in step 4.
Turn on the computer.
Press and hold the Command-Option-P-R keys before the gray screen appears.
Hold the keys down until the computer restarts and you hear the startup sound for the second time.
Release the keys.

My 30 day Photoshop trial finished yesterday. I purchased the $9.99 per month Photoshop package and received an email saying "Thank you for your payment etc" But when I go to open PS it still says "the trial has expired.."

Similar Messages

Maybe you are looking for