My 3000 C200 won't display anything on start up for over an hour

I have had this unit for three years and when it is turned on It displays a message ' optimising image' but I still can't see anything for at least an hour. This occurred after an update was installed, have tried going back to restore points previous to the update but still no joy , I'm really not " tech savvy " so simple answers will really help.
It was suggested to take the machine back to factory settings , and as I have now got all documents/pictures and important info on an external hard drive so this is an option , but I also don't know how to do this either ....
Please any help to a technofobe would be appreciated

hi Crouch1969,
Welcome to Lenovo Community Forums!
Resseting the system to its Factory default using the OKR feature.
While the system is OFF
Turn ON the system then start tapping F2
You should be booted to a Recovery Screen Proceed by selecting a factory image.
(Dataloss is part of the recovery so make sure Everything is backed up)
Regards
Solid Cruver
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