My 30GB 5G Ipod Freezes. HELP!!!!

hello...
My iPod is freezing constantly, it freezes while I'm listening to it with headphones, in dock station or in iPod acessories... it's the fourth time this month, and I can't get help online...
It just keep frozen on the now playing screen until battery dies... and then it come back to work as if nothing happened.
whaty should I do?!

For the most part... when the ipod is reset, a frown face will pop up and direct you to the ipod support website. Then the main menu will come up. I've restored it twice and about five minutes into playing music, it will freeze for about 30-60 seconds and then continue playing the song.

Similar Messages

30gb video ipod need help putting videos on it!!!

yea i just got a 30gb video ipod for my b-day and i have home videos that i want on the ipod but i dont know how...can yea guys help me out????

If the videos are already in one of the compatible formats, drag them into the iTunes library and then use these instructions to send them to the iPod. If not, use an application such as this one to convert the videos, and then proceed as above.
(16570)

Ipod freezes HELP ME

my ipod finished playing a song n it freezes n i cant click anything n when i hook it 2 computer it donesnt come up in itunes...help me plz

Try using Disk Utility to format the iPod just as you would a hard drive. Once that is complete, try the latest iPod updater again.
http://www.apple.com/ipod/download/

My ipod freeze every time i plug in the computer i need help plz

my ipod freeze every time i plug on my computer i dont know how to reset and delete all songs plz help u.u

Does your iTunes see your nano?
iPod not recognized in 'My Computer' and in iTunes for Windows
iPod: Appears in Windows but not in iTunes
If so, then follow through this:
How to reset iPod
Restoring iPod to factory settings
If not, do one or more of the following
Restart your computer
Uninstall & Reinstall iTunes [Windows XP] [Windows Vista & 7]
Reset iPod (will NOT delete everything)
Go to My Computer (Windows XP) or Computer (Windows Vista & 7) and see if it shows
Restore iPod (WILL delete everything)
Make sure iTunes and iOS firmware is up to date.
Hope all this helps.
Message was edited by: keeferaf

ITunes freezes when trying to add songs to 30GB video iPod

Here's my situation exactly:
I just bought a 30GB Video iPod with some songs and videos already uploaded onto it. After much reading, I found out how to get the songs from the iPod onto my computer so I could put them into my iTunes library. I added some songs and videos of my own to my iTunes library and tried to update my iPod. The iTunes program says do not disconnect-- updating iPod but my iPod doesn't say anything. The funny thing is that the actual iPod says do not disconnect until I open iTunes and try updating it, then the do not disconnect msg goes away on the iPod. I left my computer on for about 12+ hours straight while iTunes said Do not disconnect.. woke up the next morning and iTunes was frozen-- no new songs on the iPod. What could the issue be exactly? I have slight issues with my usb ports-- for example; sometimes they do not recognize things plugged into them (memory sticks, printers)... BUT it does recognize my iPod-- it shows up in my computer as a removeable disk drive or something, plus as soon as I plug it in the iPod says do not disconnect. I definitely need help though... I'm dying to put some songs of my own on this thing.
Things I have tried so far:
Deleting and installing iTunes and everything else again
Restarting computer and iPod-- of course
Tried plugging it into diff. usb ports
HP Pavilion Windows XP

I'm assuming the usb hardware problem may be a good possibility because I've always had problems with my usb ports. I can't get a printer to work or those Scandisk things. My assumption is perhaps u can take files from things plugged into the usb ports but you can't add files/etc to things plugged into the usb ports. I will still attempt what you told me to do. I just don't want to lose what I currently have on my iPod and be stuck with a blank iPod because I use it quite often. Maybe a new computer should be my next purchase? Thanks so much!
HP Pavilion Windows XP

IPod 5th Gen 30GB Video - Constant Freeze when updating songs

Hi,
My new 30GB Video ipod worked fine for 3 days, then I got an error message in windows telling me a file on the iPod was currupt, and to run chkdsk on it. Could not do that, so restored the iPod using the lastest updater from Apple.
The ipod now startes to copy some songs across, but only gets a little way through before it freezes on the 'Do Not Disconnect' screen and I loose the iPod from windows explorer and iTunes.
The only way I can get te pod back is to reset it, and then it has no songs, videos or podcasts on it, so I have to restart over again, and then the same thing happens.
I have already reset, reinstalled itunes and ipod software, and I am getting a bit fed up.....
Any ideas

Well, A trip up to the nearest Apple Store it is tomorrow then...
Done the reset, re-install of the updater software, re-installed iTunes etc etc.
How ofter are these video ipods failing?
(Oh, and now it allows me to turn it on again, then crashes on updating just one playlist onto my ipod.)
Cad

30GB 5G Ipod no longer plays any video -HELP!

I have a 5G ipod purchased toward the end of 2005. It always worked great until I went to play a video the other day. My ipod crashes every time I try to play any video, whether downloaded from itunes, homemade, anything. This isn't an issue of needing to turn the TV-Out setting off. I've tried restoring, reverting to previous firmwares (from 1.2.1 to 1.1.2 and 1.0, using itunes 7.2), formatting and restoring, everything I've seen on forums everywhere. It used to play video just fine, so I'm completely at a loss. If I select a video through the audio podcast area, it will play the audio portion. When I try to play videos properly, the screen stays blank and no longer accepts input - I have to reset the ipod. I know that I'm out of warranty so I'm probably boned, aren't I?

I just purchased my 30gb video iPod, and am running into almost the exact same situation. The only difference is that I don't have to reset it. It just won't play a movie at all. It starts the little "timer" thing that clicks around, but then goes back out of the movie. I know the movie is a good download, because I can watch it from start to finish within iTunes.
Anyone got any ideas? I really don't want to stay on hold for 1-2 hours waiting on a person to talk to with tech support!
HP 7160n Windows XP Pro

I've got a 7 year old 30gb video ipod and the headphone port no longer works! Please help :)

I've got a 7 year old 30gb video ipod and the headphone port no longer works.
I went to the Apple shop and they said it is now vintage and they can't fix my baby they offered me 10% to trade her in for a new model...
what else can I try to save her? I've tried cleaning and wiggling and restoring. Everything looks and feels ok.

I've just found 'iPod Dock Connector Headphone Jack' on ebay it as an adapter that will connect my earphones via the wide ipod port better than 10% of something new

Please help - My iPod freezes after playing an mp4 movie

Hi all!
I've converted some dvd movies to mp4 using Avex DVD converter. However, after I watch one of these movies, my iPod freezes, and I have to reset it.
Any ideas why this is happening?
Thanks!
-K

.m4v, .mp4 and .mov file formats are recognized formats. There could be a problem with the conversion.
You could try another converter.
http://www.squared5.com/svideo/mpeg-streamclip-win.html

Ipod freezes during sync then error that it cant read file...

A little pre-info... I have owned a black 30gb 5th gen (video) Ipod for a couple of years now. I plug it in fine, my computer recognizes it fine, Itunes works fine with it... everything works great.
I just bought another Ipod off ebay that is exact as mine except white- auction states the Ipod works fine, seller has awesome feedback, etc.. I bought this for a gift for my sister for Christmas. It is second hand, so warranty is expired.
I plug it in the computer, and first tried to transfer some normal text data via explorer. I had put this same data on my own black Ipod with no issues, words fine. The white? Lo and behold I get that "Data Cycle Redundancy" error during copy. My experience is that that has always meant that the original file is messed up, not the destination its being copied too... but in this case I know the original file(s) were/are ok.
And the Ipod freezes. So I safely unplug, and try to hard reset it. It wouldnt for a bit, and I noticed the Ipod was rather warm (but this might be because it was frozen for several minutes with the backlight still on as well). Finally I get it to reset. Same stuff happens again, again its hard to reset.
So then I decide screw it, forget adding the stuff via explorer, Ill just try to get the music on my computer at least, over via Itunes, after I first restore the Ipod.
Itunes opens... recognizes the Ipod... I go to copy music, and it copies until it essentially 'freezes'. I tried many times - its not a bad file because the same file would copy the other times Id try. It would freeze on any random file, during the write process.
Then Itunes comes up with this error:
"the ipod cannot be synced. the required file cannot be found"
I dont think this is referring to my files trying to be copied, they werent deleted or moved from their location since importing into the Itunes library. Im wondering if theres a system type file on the Ipod that Itunes speaks to as it transfers...and when the Ipod freezes... hence it cant be found...
At the same time I get this error from Itunes, I get a Windows XP bubble pop up that says:
"Delayed Write Failed - Windows was unable to save all the data for the file x. The data has been lost. This error may be caused by a failure of your computer hardware or network connection. Please try to save this file elsewhere."
Now again, my computer/windows is NOT the issue. Its the Ipod.
All the advice I have searched says to fix things on my computer. That includes that Apple support page in regards to those errors - it points the finger at my USB ports, etc - and thats simply not the case. If it was, my other Ipod wouldnt be working either - nor would my flash drives.
Its the white Ipod.
I saw one site suggest to format the Ipod via Windows first, then do the Itunes restore, but the Ipod froze and Windows couldnt format.
I went into Device Manager and compared the two Ipod settings, both share the same settings. They are not set on 'enable write cache'.
I have tested the HD via Diagnostics, and the BL blinked after the test, showing the HD passed... so right now I can only think of three things... a bad logic board perhaps, or the Ipod system files are corrupt somehow no matter how many times I do the restore... should I revert to an older update; is that even possible. Or the HD is bad after all and its just being missed in the test.
So now... I need help. Am I missing something important? Is it a simple fix... a corrupt file thats freezing the Ipod somewhere - or did I get a bad Ipod from the seller.
Its so close to Christmas, if there was some simple fix(instead of it being a bad HD) I could fix it myself, Id rather do that than go through the hassle of returns/refunds. Not to mention, its always a gamble how the seller will react. Will they help, or say its not a problem on their end and try to screw me... then Ill have to go through Paypal for reimbursement and that takes 90 days at least...

I wish I had good news but all I have is information. I have access to 4 5th gen ipods. 2 black 30s and 1 white 30 and 1 black 80. The one white and one of the blacks work and have worked flawlessly for the past two years. The other black 30 and 80 started having the issue mentioned here some time after upgrading to iTunes 8. I tried to lowlevel format the iPod drive to fix any issues and that didn't cure the problem. I bought a MacBook a couple of months ago and restored my ipod to Mac format and low and behold it would accept files again! However it wouldn't let me fill the ipod beyond about halfway, this was on both ipods. Now the ipods have become slowly less and less fillable. Seems like syncing rather than putting the songs on manually seems to help, but again its getting worse all the time. (the two ipods that don't have any problems belong to my girls and the problem ones belong to my son and i) <- Grasping at straws I know, but my son and I are constantly changing the songs, playlists, videos and such.
When I bought my Mac the guys at the Apple store were shocked that I was having this problem and practically begged me to bring it in so they could see what it wrong with it. I will post an update when i do that.

Ipod freezes when playing video through dock

Okay, this is a challenging one. I will be surprised if someone can help me figure this one out, but I will be very grateful!!
Picked up a brand new 60gb 5th generation video ipod the other day. 1.1 update already installed. Everything worked great. Was able to play videos through the AV dock, no problem, and was able to hook it up to the JBL stereo for the ipod, no problem.
Here is where it gets interesting. I took an avi video from my digital camera, and used Quicktime Pro to convert it into a .mov Apple Quicktime movie. I am using Windows XP. I then imported that .mov movie into itunes. Then I right clicked on the file and told itunes to convert it into the ipod format. I then hooked the ipod up to the computer, and the video was transferred to the ipod with no problems.
Then I was able to play the video with no problem on the ipod screen (not hooked up to the AV dock). Then I inserted the ipod into the AV dock that is hooked up to my tv. I played videos this way without a problem, before I loaded this new home made video. When I played the new video, I answered Yes to Tv Out, and right after that point my ipod froze up. No video played at all. Then I had to reset my ipod.
I tried this again several times, with the same result. This was now happening with regular videos that I downloaded from itunes. Also now, when I hooked the ipod up to the JBL stereo, and just tried to play a song, the ipod would freeze up. However, songs and videos play fine when the ipod is not hooked up to a dock.
It seems to me like my home made video somehow corrupted the software drivers for the port on the ipod.
Then to fix the problem, I finally had to do the dreaded RESTORE. I could not update the ipod, because I was already at version 1.1. I tried rolling back to an earlier version, but the updater told me that the update was not compatible with my ipod.
The RESTORE did fix the problem. The ipod was completely back to normal. I could hook it up to the JBL and the AV dock with no problems. Until...yes, I tried playing the home made video again. I just wanted to see if it was a fluke. Same problem came back....arrghhh!
He is another weird observation. I can start the video playing on the ipod, without it hooked up to the dock, and answer Yes to tv out. The video starts playing, then I can insert the ipod into the dock, while it is still playing, and the video plays fine on the tv, through the dock! Until the video finishes. Once the video finishes, the ipod freezes up again.
I wonder if this is a hardware problem, and I should just return my ipod. It seems like a software problem to me. I think if it is my home made video that is corrupting my ipod, I think itunes should be smart enough to not copy something to my ipod that is going to corrupt it.
Ha..ha...wow, sorry that was very long-winded. Anyone have any suggestions?
Dell Dimension 2.8ghz P4 Windows XP 2.25GB of RAM

All I can suggest is to re-encode the video as m4v with QT Pro, there might've been a problem in encoding. Also, try sending this same video (setting TV Out to Yes) with the iPod not plugged into the dock and with an Apple RCA cable, if you have one, hooked up to a TV. If that works, the dock connector might be damaged (unlikely) but it's possible. So once you've re-encoded, see if the dock situation works then. Good luck.

My ipod freezes when i goto play music or any apps with music any answers for this one?

ever since update 4.2.1 my ipod has not played music or videos and when i try to play either music or videos it freezes, help me......

Try:
- Resetting the iPOd. Nothing will be lost.
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Restoring the iPod from backup
- Restoring the iPod to facttory defaults/new iPod.

Video Files Not Showing Up On 30GB Video iPod

I bought a few television show episodes directly from iTunes, but my 30GB Video iPod is not recognizing the files. They show up, as well as play, in iTunes, but they aren't shown in the "Video" section of my iPod.
Any help would be greatly appreciated.

With the ipod connected, in itunes, goto edit>preferences>ipod tab>Video sub tab and set it to update videos you want "AUto update ALL" or "AUto update SELECT"

During sync my ipod freezes when copying angry birds app

During sync my Ipod freezes when it tyies to update the angry birds app. I cannot get past it and therefore cant finish the sync. can anyone help me?

Dry deleting the app from iTunes and redownload the app and then sync.

Ipod freeze up

I have a JBL Radial ipod speaker. I live remote and occasionaly have power surges. The ipod freezes on whatever screen it is on and remains on til the battery is too low for operation. JBL says they haven't heard of the problem with their unit and it may be I need to update my ipod. Everytime I connect my ipod to the computer I get my ipod is updated. Can anyone help. KD

If it will not reset with the center and menu button, the only thing to do is let the battery compleately drain and then charge it. This will force the ipod to reset.

My 30GB 5G Ipod Freezes. HELP!!!!

Similar Messages

Maybe you are looking for