My 3D menu is always greyed out?

I cannot create a 3D object as the menu is always greyed out, please help?

Nobody can tell you anything without system information or details like what your performance prefs say. We don't even know what version of PS you mean.
Mylenium

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Please scan with all programs because each program detects different malware.
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*Malwarebytes' Anti-Malware: http://www.malwarebytes.org/mbam.php
*AdwCleaner: http://www.bleepingcomputer.com/download/adwcleaner/ http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml
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Edit: Please excuse, maybe I have confused something from begin with - the help system is not available on my computer because I have no online-connection. Maybe this feature is not available at all any more in CP5? The menu entry was named something like "Import frames and captions" (I use a non-english UI).

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--

Thanks all for your information and help. I included the following code, as suggested by Manu, in WHEN-MOUSE-DOWN TRIGGER for the PB_RETURN and WHEN-NEW-FORM-INSTANCE TRIGGER:
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My 3D menu is always greyed out?

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