My 3G on iPad2 suddenly disappeared

I've been using the 3G on my ipad 2 for over a year with no issue. I'm in Colombia, using Movistar as the carrier. A few days ago, the 3G icon suddenly disappeared, despite having full bars on the cellular service. I called Movistar and they say there's no problem with their 3G signal. And the 3G on my husband's phone is working fine.
I've tried restarting the device and resetting network settings but neither worked.

go to settings>
then click on cellular/mobile data on the top left side
then click on APN settings, check if you have an APN name updated
because for the internet to work just make sure you have a valid APN name
so call up your service provider to get the correct APN name or you can try to find it on GOOGLE

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