My 3GS has been restoring the software for 2 hours now.  But the indicator has not moved.  What should I do?

my Iphone 3GS seems to be stuck on restoring the software for 2 hours now.  The indicator on the screen has not moved.  Should I give it more time, or should I unplug it & start over?

I didn't know you have an MBP. It doesn't have antivirus unless you added it, and the firewall is off by default. And iTunes on a Mac knows how to get around it. It's beginning to look like a hardware problem. Do you have another computer you can try to restore it with? Or an Apple store where you can make a genius appointment?
Do you have the latest version of iTunes (10.4). If you don't you should get a warning, so you probably do, but worth checking. You can try reinstalling iTunes; as it's a Mac you can just download and install over the old one.
What version of OS X? You need at least 10.5.4.
I asked about TinyUmbrella, but let's check anyway. Using textedit, open the file /etc/hosts. You may have to enter the file name directly, as it's hidden and you may not be able to browse to it. It should look like this:
# Host Database
# localhost is used to configure the loopback interface
# when the system is booting.  Do not change this entry.
127.0.0.1          localhost
255.255.255.255          broadcasthost
::1             localhost
fe80::1%lo0          localhost
If it has any other lines, especially lines that contains gs.apple.com, delete those lines and save the file. The Update should then work. I doubt that this is the problem, but we've tried all of the standard ways to fix it.

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