My 3GS will not let me in to iTunes or App store. It just says "Cannot connect to ITunes". This is not a password issue. Recenly updated. Tried resetting. (Been doing this since before last update).
My 3GS will not let me login to iTunes or App store. It says "cannot connect to iTunes store".
In iTunes, do Store->View my AppleID
Click "Deuthorize ALL"
Then, on any computers you still have, do Store->Authorize this computer. If there are less than 5, you will have no problem.
You can only do "deauthorize all" once a year, so in the future, if you ever throw a computer away, remember do to "Store->Deauthorize this computer" first.
Similar Messages
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my phone will not let me purchase things from the app store and it says I should contact support when I try
Then you should do what it tells you to do and contact Support:
https://getsupport.apple.com/GetproductgroupList.action
Cheers,
GB -
I can't get to update my apps it keeps on saying cannot connect to iTunes ... I changed the date and it didn't work still
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
iTunes Store: Associating a device or computer to your Apple ID
http://support.apple.com/kb/ht4627
Can’t connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/ht1311
Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
Cheers, Tom -
Trying to update apps my ipod touch says cannot connect to itunes store I have internet connection
trying to update apps my ipod touch says cannot connect to itunes store
What is "it" in but it is not connecting with the ipod ?
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When updating my apps on the iphone through the App Store I keep getting "Cannot connect to iTunes store". Any suggestions?
100% solved the problem; thanks for the help friendo!
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hiii
I updated my new ipad to iOS6 and when I try to open itunes a box appear which says " Cannot connect to itunes store"?????????
please give me some solution.
And i also try to bluetooth to connect to another apple device, but no pairing or connection is made???????????hiii
I updated my new ipad to iOS6 and when I try to open itunes a box appear which says " Cannot connect to itunes store"?????????
please give me some solution.
And i also try to bluetooth to connect to another apple device, but no pairing or connection is made??????????? -
I need help. I cant update my apps because of I cannot connect to iTunes store. I have tried all suggestions with no success.
Ok, I found a solution that worked for me when trying to connect to the iTunes store by tapping the "update" button in the "App Store" app on my iPad 2. Before the solution was implemented I'd always get the error message "cannot connect to iTunes store". Once the solution was implemented I now can connect to iTunes using the "update" button in the "App Store" app and I get the normal message "All apps are up to date". The solution is this: go into Settings, then General, then scroll to the bottom where it says Date and Time. Tap Date and Time and then turn OFF Set Automatically. When you do that a new option will be added that says Set Date and Time. Tap it. You'll now get a drop down feature. Set the Date AHEAD 2 YEARS. The Time you can leave alone.
Once you do that you might get a bunch of reminders and messages that your apps and stuff haven't been updated in two years. Click cancel or close on each of those messages or reminders. Now go back into Settings, General, Date and Time, and turn Set Automatically back to ON. Reboot your iPad. Open the App Store app again and go to the Update button. It might ask you to log back in to your iTunes account. It should now work. If not, close the App Store app completely and open again and try the update button. Hope this helps. -
HELP ME!!!!!!!!!!!!
Maybe:
App Store Updates (but only Updates)...: Apple Support Communities
Apps suddenly don't update: Apple Support Communities -
Help!! My one wont update to iOS 5 or later it just says cant connect to iTunes!
I also can't find icloud on my iPhone 4S anymore the icon has disappeared and its somehow gone from my settings too, can't update iOS because the iPhone won't connect to iTunes, just says cannot connect to iTunes. It's driving me mad! Probably something but I can't see, to sort it! X
Check Restrictions on your device to see if it's turned on. If so, that might explain the problems.
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when i try to report a problem purchase to itunes i keep getting a message saying 'cannot connect to itunes store' or 'cannot connect to server' dispite being able to visit the store to make purchases. is this just a scam by itunes not to engage with problems?
"is this just a scam by itunes not to engage with problems?"
Of course not.
http://www.apple.com/support/contact/ -
I have an old iPhone 3 gs. with ios 3.1.3. how can i update it to at least an ios 5 because it will not let me get games on the app store because the ios is so low.
Update it from iTunes on a computer as described at the bottom of this article; there isn't a Software Update option in General on iOS versions prior to 5.0. It can only be updated directly to the newest iOS release supported by the device’s hardware, which is iOS 6.1.6 for an iPhone 3GS.
(108471) -
hi i have ipad mini i cant download any games.. i have internet connection. before i was able to do it but this past few days i cant it says cannot connect to itunes store i didnt update my ipad to ios 7 because it will make my ipad very slow like whT happen to my iphone, is that the reason y i cant
download games anymore?Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430
If no joy...
Reset all settings
Settings > General > Reset > Reset all Settings.
This will return all iDevice settings to factory defaults... you will not lose any data.... But you will have to re-enter all of the device settings. -
my phone keep asking me to sign in to iTunes store and will not allow me to download apps. it sends a message saying "Cannot connect to itunes store" what do i do?
Remember, any purchased item from the itunes store is forever associated with the Apple ID used to buy it. So when you get prompted for an ID/password and it doesn't accept it, then you are using the wrong ID.
Go to Settings>iTunes and App Stores, be sure it's logged into the ID you have set on the iphone (since that one seems to be connecting with the right ID). If you've done this, then you might wait a bit to see if the "cannot connect to .. store" message has to do with internet connections. -
I recently updated my iphone 5 to IOS 8.0.2 and now it wont turn on it just says to connect to itunes and when i do the only option it gives me is to restore iphone because it is in "recovery mode". It says it will delete all my media but i didn't do a back up and i don't want to lose my photos, what should i do? (I never used iCloud to back them up either).
If it's in recovery mode, the data is already gone. Why did you never back up your important data?
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i have an ipod touch and for some reason cannot connect to itunes store. I have full wifi and can get on my safari and was able to update my apps before. I can still get apps but when i try to update it says cannot connect to itunes store. Some1 help!
See these previous dicussions:
App Store Updates (but only Updates)...: Apple Support Communities
Apps suddenly don't update: Apple Support Communities
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