My 3rd gen ipod touch keeps turning off

My 3rd generation Ipod Touch keeps turning off. I put it on charge until full, but when I switch it on it turns off after a few minutes.
Is this a hardware problem or a faulty battery?

Save your time and frustration. Return to Apple for an exchange product.

Similar Messages

  • 2nd gen ipod touch wont turn off?!?!?!

    I have a 2nd gen ipod touch that will not turn off even when plugged in. Its fully charged and ive restored it a couple times.  I dont know what to do with it. Help?

    Have you tried resetting the iPod:
    Reset iPod touch:  Press and hold the On/Off Sleep/Wake button and the Home
    button at the same time for at least ten seconds, until the Apple logo appears.

  • My Ipod Touch keeps turning off and on! Help!

    When I turn on my Ipod Touch 4th Generation it turns off by itself then a black screen comes up. Someone please help me this has been happening for quite a long time now.

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • Trying to restore/update 3rd gen ipod touch - keep getting error message - THe ipod touch could not be restored. An unknow error occurred (-1). Please help.

    Please Help..
    Trying to restore / update ipod 3rd generation - keep getting error message - The ipod touch could not be restores. An unknown error occurred (-1).

    Error 1 or -1
    This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service.
    The "device may need service" means a hardware problem. in that case make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • Aftrer 2.0  my ipod touch keeps turning off by its self

    when i got the 2.0 sometime when i press and app to use it will turn off by its self. any suggestions?

    I have a same problem, not just on my iPod touch, but on my two iPhone, the original iPHone with 2.0 update, and the iPhone 3G.... (which I got for free, since it's under corporate account( and this bug is really starting to tick me off....
    I am a developer who depends on both my iPod touch and the iPhones to write an app, and this bug is really starting to get into my development for the next app that I'm writing right now....

  • What do u do when your 3rd gen ipod touch keeps saying headphones but there is no headphones in it?

    how do i fix it

    The iPod requires serve, likely to replace the headphone jack. I would make an appointment at the Genius Bar of an Apple store. Apple will exchange your iPod for a refurbished one for:
    Apple - Support - iPod - Repair pricing
    A third-party place is less expensive.. Here is one. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

  • My ipod touch keeps turning off and on. The apple logo appears a while then it turn off and on again

    I tried to put it on recovery mode but it doesnt work either. Before that, I tried to reset it using the reset options in the settings. Please reply as soon as possible

    See here for troubleshooting iOS:
    https://sites.google.com/site/appleclubfhs/support/advice-and-articles/troublesh ooting-ios
    (Skip the Restart step since you cannot access the red slider bar)
    (Note that my links to other pages may promote my organization, and this should not be taken as an endorsement by Apple)

  • Ipod touch 4gen turns off randomly

    My daughters ipod touch keeps turning off.  not sure how to fix but i have soft reset it.

    Try to set it up as new device: How to back up your data and set up as a new device
    If necessary, try without using the latest backup after the restore.

  • Friend's 3rd gen ipod touch won't turn on

    My friend bought a 3rd gen iPod touch off of ebay and it won't turn on or charge. What could be the problem with it?

    Try a hard reset and go from there.
    Basic troubleshooting steps. 
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 

  • My iPod touch keeps turning itself off

    My iPod touch keeps turning itself off. My iPod is fully updated and charged. When i try and turn it on the apple symbol comes on but a bit later turns itself off again (even when on a charger) what should i do?

    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable                     
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar              

  • 3rd gen iPod touch lock button issues

    Recently my 3rd gen iPod touch started giving me problems with the lock button.  If I press the lock button the screen will turn on and off rapidly and then the power off screen will come up.  It will just keep doing this over and over; I've tried to restore it but no luck there.  Any help would be greatly appreciated.

    Sounds like the switch needs to be replaced. You might try this until you get it serviced.
    https://discussions.apple.com/docs/DOC-3401
    Basic troubleshooting steps  
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
    Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
     In Memory of Steve Jobs 

  • I have a 3rd gen Ipod touch and when i connect it to my Macbook pro to sync it with itunes, it doesn't show up on iTunes. When I connect my iPhone 6 to my computer it syncs, backs up, ect. How do I connect this older iPod to my iTunes?

    I have a 3rd gen Ipod touch. When I connect it to my Macbook pro to sync it with itunes, it doesn't show up on iTunes. When I connect my iPhone 6 to my computer it syncs, backs up, ect. How do I make this older iPod show up on my iTunes?

    Hi ChristianHelpplz,
    Thanks for visiting Apple Support Communities.
    It seems like your iPod touch is not recognized by iTunes on your Mac, but your iPhone 6 is working normally.
    I recommend starting with these steps to troubleshoot your iPod touch and connection with your Mac:
    Check your USB connections
    Unplug other USB devices from your Mac and try again.
    Try a different USB port.
    Try a different USB cable.
    Restart your device
    Restart your iOS device or reset your iPod.
    Restart your Mac
    Turn your Mac off and back on.
    Update your software
    Check for software updates on your Mac.
    Check for an iTunes update.
    Check your security software
    If you have security software installed, learn how to resolve issues between iTunes and your security software.
    From:
    If you don't see your connected device in iTunes for Mac - Apple Support
    If you've tried these steps and your iPod touch is still not recognized, try placing it into Recovery Mode next:
    If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
    Sincerely,
    Jeremy

  • Nothing is working on my 3rd gen ipod touch but the home button. It's not sliding or anything. I've tried resetting and restoring it. Did not work

    Nothing is working on my 3rd gen ipod touch but the home button. It's not sliding or anything. I've tried resetting and restoring it. Did not work

    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable                                                       
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar                              

  • I have a 3rd gen iPod touch and I downloaded the most recent itunes, ever since I did, only the first song syncs to the ipod. As soon as it gets to the second, it xtill says its syncing. However, nothing happens. How do I fix this?

    I have a 3rd gen iPod touch and I downloaded the most recent itunes, ever since I did, only the first song syncs to the ipod. As soon as it gets to the second, it still says its syncing. However, nothing happens. How do I fix this? I have restored and updated the ipod. I have the new iTunes. I have restarted my computer checked the connection and everything.

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Unsync all music and resync
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up           
    - Restore to factory settings/new iOS device.

  • My 3rd gen Ipod touch is frozen, my computer sees it as a digital camera. How do I retstore it?

    My 3rd gen Ipod touch is frozen, my computer sees it as a digital camera. How do I retstore it?

    - Have you tried a reset to see if that will make iTunesee the iPod?
    Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Next try recovery mode. For that see:
    iPhone and iPod touch: Unable to update or restore
    - Then DFU mode:
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If somethng always shows on the screen, let the battery fully drain. After charging for an hour try the above again.

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