My 3rd generation iPod nano won't sync because "It cannot be found" even though it will automatically sync when I plug it in.

Question

Hey,
My dad and I both own a third generation iPod nano. ever since I updated our iTunes software, neither his nor my iPod will sync because "the correct disk cannot be found" or "ipod cannot be found" even though it will sync automatically when I plug it in. Does anyone have any idea what is wrong?
Thanks

Answer 1

Try these steps listed below.
1. Run “c:\WINDOWS\system32\devmgmt.msc” (i.e. *Device Manager*), and leave it open for now for later use
2. Start up iTunes
3. Next, connect your iPod.
4. Go to your iPod Settings and select the “Enable disk use” option from under theSummary tab.
5. A dialog box will pop up reminding you that you’ll need to manually eject. Go ahead and hit OK
6. Hit Apply to save changes to the iPod
7. Quickly switch to the Device Manager window and right-click on any item within the window and select “Scan for hardware changes”
8. Finally, switch back to iTunes, and try re-syncing your iPod to see if it helped.
It might not also hurt to trash your iPod's Photo cache if it has one (i.e. you sync photos to the iPod).  See this article for information on where to find this folder on your Windows XP machine.
http://support.apple.com/kb/TS1314
B-rock