My 4gb nano wont show up on itunes when i plug it in

Question

I have a Toshiba lab top, it has worked before. And today when i tried to charge it, it took 6 hours to charge, and the computer was not hibernating ect...it still will not fully charge. I have plugged it into all of the 4 USB connections. But still when I plug it in and I pull up iTunes myself the devices column doesn't show up, which means I can't add new music pictures etc... I have tried all of the 5 r's. Can anyone help me????????

Answer 1

I could not get my iPod nano (3rd gen) to show up as a device in iTunes when I used my USB 2.0 port. My computer recognizes the hardware as an iPod but says the hardware may not have been installed properly and may not work. However, my 2nd gen iPod nano works just fine when connected to this very same 2.0 port using the same cable. My 3rd generation iPod nano will work and show up in iTunes if I connect it to the slower USB 1.1 port on the same computer. The 2nd gen iPod will work fine from either USB port. I suspect the USB 2.0 driver may need to be updated. But I have seen nothing that this is known problem.