My 4s continues to lose wi-fi and reverts to 3G even when the phone is 4 ft from the router.

My 4s continues to lose wi-fi and reverts to 3G even when the phone is 4 ft from the router. Is this a defect in my phone? It happens when I am home and I switch to my wi-fi. It doesn't matter where the phone is in relation to the router. Please note, I have my phone set to NOT sleep. Does any one know why my phone reverts to 3G? I have to manually set it to wi-fi every time this happens.

I have the same issue with my iPhone 4s. It was not an issue when I was using iOS5, but it started once I upgraded to iOS6 and the recent update of iOS6.0.1 did not fix it. Judging from the release notes, Apple thinks this is only an iPhone 5 issue, as they say they fixed it for iPhone 5's.
I have an iPad 2 (iOS6.0.1) and a 3rd generation iPod touch (latest iOS5 release), as well as an Apple TV 2. None of the other devices have this problem and they are all on the same network.
Something interesting... my iPhone 4s works fine on the wifi where I work. At home, it continually turns on and off. My home network is using a Netgear router (WNDR3400) and the iPhone is connecting to it using WPA2+PSK protocol. Hopefully, this information can help Apple figure out the problem.
(I remember my iPod Touch having a similar issue a few years ago with iOS 4, when I had a different Netgear router using the same security protocol. I think iOS 5 fixed it for the iPod Touch... I wonder if some Apple products have an issue with Netgear Routers using that encryption.)

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Have one WiFi signal into the apartment for my Air, and another wifi signal for my 5c phone plan. Both from the same provider. Expensive. Is there a way to 'combine' WiFi signals so I pay only for one, but can get on the Internet with my Air?

Have one WiFi signal into the apartment for my Air, and another wifi signal for my 5c phone plan. Both from the same provider. Expensive. Is there a way to 'combine' WiFi signals so I pay only for one, but can get on the Internet with my Air?

Roamingnome, thanks for your response. Although I have been a Bell (Canada) customer for my WiFi signal for years, the 5c and its necessary mobility plan, is very recent. Some years ago, Bell supplied its own ‘router’ for my computer, and claimed that it was possible to get their WiFi signal only with the router they supplied. When I recently received the 5c, I wondered if the plan it requires, which is within the much wider, overall Bell zone, could be used somehow to get my Air online - some sort of tethering? - that allows me to give up the Air WiFi service and router all together, but still get the Air connected. Here in Canada, Bell Mobility and other Bell services are very separate. Any suggestions appreciated.

I deleted my old Email account because I wanted to create a new one, and I did. However, when ever I send an Email from the Mail app on my laptop it says the Email was sent from my old Email and I just can not get rid of it.

I deleted my old Email and only used my new Email to set up the Mail app on my laptop. And the old Email is completely dead, hotmail.com says the Email no longer excists when I try to sign back in to it however my Emails remain saying 'Sent from Jordan [*old Email*].
I can't find a solution!!

If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact AppleCare(or Apple ID Support), upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
The operator will take you through some steps you may have already tried, however they need to be sure they have exhausted all usual approaches before trying to reset your account, so you should try to be helpful and show patience with the procedure.
The operator will need to verify they are speaking to the account holder and may ask you some questions that only the account holder could know, and you will need to answer them if the process is to proceed.
Once the operator has verified your identity they will send a message through to your device which contains an alpha numeric code, which you will need to read back to them.
Once this has been completed they will send an email to your iCloud email address after a period of 24 hours, so you should check that mail is enabled in your devices iCloud settings.
Upon receipt of the email, use the reset link provided to reset your password, after which you should be able to make the adjustments to iCloud that you wish to do.

Everytime I connect to iTunes the message ' iTunes was interrupted while restoring the contents of the iPhone. would you like to restore the phone again now? With the options cancel, continue restore and delete back-up??

I upgraded to iOS 5 on my 3GS without any issues but now everytime I connect to iTunes the message ' iTunes was interrupted while restoring the contents of the iPhone. would you like to restore the phone again now? with the options of cancel, continue restore and delete back-up. what happens if i click delete back up?

I'm not getting the message anymore!
What I did:
1.- Went to preferences in itunes/ Devices --> erased the corrupted backup (there were two backups)
2.- Upgraded to iOS 5.0.1
Done!
PS: Maybe upgrading solves the problem without erasing the corrupted backup

TS2755 Hi All - I sent a text using my iphone 5 - It is PAYG and had no money in it. It tried to send as an SMS but gave the 'green button reject message'. After deleting the convo, the phone keeps trying to send the deleted text via SMS and wont stop not

Hi All - I sent an sms using my iphone 5 - It is PAYG and had no money in it. (stupidly)
It tried to send as an SMS but gave the 'green button reject message'.(no money)
Step 2 in this stupidity - the phone keeps trying to send the deleted text via SMS and wont stop notifying me of this. Totally ruining the functionallity of my phone, and more so totally annoying. All I want to do is stop the constant re-trying of sending the deleted SMS.
Any ideas?
Many Thanks!

Hi, many thanks for your help - Pressing and holding sleep/reset hasn't worked, the msg is still continually reporting it is failing to send. I can restore to a previous version however I'll lose my paid apps. Is there any way to work around this. I'm only concerned about one app - Epocam HD which I purchased last month. My last backup on PC is 4 March 13 - before I bought the paid app - Itunes advises me I'll have to re-pay to get my apps (app) back. Even though it advises that icloud backed up this morning at 1:30 am (which although it is before the text, I cannot manually select this restore).
What a mess!

For some reason when my daughter sends a text to someone else I get it and vice versa. Also, when I send a text to her the text comes to me as well. How do I stop this from happening?

For some reason when my daughter sends a text to someone else I get it and vice versa. Also, when I send a text to her the text comes to me as well. How do I stop this from happening?

This is iMessages, not an SMS/MMS, and this means the same Apple ID is registered for iMessage on each iPhone.
You or your daughter need to activate your own Apple ID for iMessage and FaceTime. The same Apple ID can continue to be shared for iTunes store downloads - for music and apps.
On the iPhone, go to Settings > Messages > Send & Receive. Select the Apple ID at the top and sign out. Sign in with the new Apple ID.
Make sure the same email address is not available below You can be reached by iMessage at on each iPhone.

I'm sure your'e going to tell me I just need a new phone but maybe there is hope for my iphone 4. It will not charge past 66% (it's not the charger), it turns off when unplugged, and it will not even let me turn my wi fi to the on possition. Help!

'm sure your'e going to tell me I just need a new phone but maybe there is hope for my iphone 4. It will not charge past 66% (it's not the charger), it turns off when unplugged, and it will not even let me turn my wi fi to the on possition. Help!

Hi there 8472kck!
I have some information for you that can help you troubleshoot this issue a little further. That information can be found right here:
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 15 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
and that information comes from this article:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Thanks for being a part of the Apple Support Communities!
Regards,
Braden

TS3376 how do i take my phone off lock mode from the lost and track

how do i take my phone off lock mode from the lost and track

What To Do If Your iDevice or Computer Is Lost Or Stolen
If your Mac, iPhone, iPod, iPod Touch, or iPad is lost or stolen what do you do? There are things you should do in advance - before you lose it or it's stolen - and some things to do after the fact. Here are some suggestions:
1. Reporting a lost or stolen Apple product
2. Find my lost iPod Touch
3. AT&T, Sprint, and Verizon can block stolen phones/tablets
4. What-To-Do-When-Iphone-Is-Stolen
5. Lost or Stolen iPhone? Here’s What to do
6. 6 Ways to Track and Recover Your Lost/Stolen iPhone
7. Find My iPhone
It pays to be proactive by following the advice on using Find My Phone before you lose your device:
1. Find My iPhone
2. Setup your iDevice on MobileMe
3. OS X Lion- About Find My Mac
4. How To Set Up Free Find Your iPhone (Even on Unsupported Devices)
Third-party solutions for computers:
1. VUWER 1.5.4
2. Sneaky ******* 0.2.0
3. Undercover 4.7
4. LoJack for Laptops Premium Mac
5. STEM 2.1
6. MacPhoneHome 3.5

HT203167 I lost all content on my laptop and had to revert to original settings - how do I get my music from the Ipod to the computer?

I lost all content on my laptop and had to revert to original settings - how do I get my music from the Ipod to the computer?

Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. Note that in iTunes 11 an "empty" library may show your past purchases with links to stream or download them.
In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
Should you be in the unfortunate position where you are no longer able to access your original library, or a backup of it, then see Recover your iTunes library from your iPod or iOS device.
Would you mind telling me which anti-virus package you use? It may be that it is disturbing iTunes when it tries to write out the fresh database, as it does after almost any activity with your library. I'm noticing more of this type of problem than usual and trying to see if there is any pattern. It may help to prevent a repeat of the problem if you look at the advanced options for your AV package and see if you can find a way to exclude the iTunes folder from any real-time scanning process.
tt2

Please help, i connect my phone to computer and gives me error code this i phone cannot be used because the apple mobile device is not started

please help, i connect my phone to computer and gives me error code this i phone cannot be used because the apple mobile device is not started

http://support.apple.com/kb/HT1923
uninstall and reinstall
there is a complicated way to work with just the mobile device support but its simpler just to uninstall itunes and related components and then reinstall itunes
ur music will be fine, u will just lose the playlists. but ur mobile device support will be working again.

Hi guys i have an ipad 1 and when i plug it in to my macbook pro picasa opens up and show its name but when i open itunes i cant find the name, ive been working my head out to solve the problem please help me:(

hi guys i have an ipad 1 and when i plug it in to my macbook pro picasa opens up and show its name but when i open itunes i cant find the name, ive been working my head out to solve the problem please help me:(

Pay no attention to iinami, the amount of replies to people saying their handsets must have been jailbroken everytime iTunes throws out an error is tremendous. (Clearly you don't need to have any real knowledge to get to level 3 on these forums, let's hope apple's geniuses know a lot more than some of their customers.)
http://support.apple.com/kb/TS3694
Solution below.
Error 9
This error occurs when the device unexpectedly loses its USB connection with iTunes. This can occur if the device is manually disconnected during the restore process. This issue can be resolved by performing USB troubleshooting, using a different USB dock-connector cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software.

Hi, I have a iPhone 4S and I reset the phone to factory settings bcos the iTunes and AppStore didn't work. Now I can't get my phone to turn on

Hi, I have a iPhone 4S and I reset the phone to factory settings bcos the iTunes and AppStore didn't work. Now I can't get my phone to turn on

Hi there,
I would recommend taking a look at the troubleshooting steps found in the article below.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 15 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
My issue is still not resolved. What do I do next?
Contact Apple Support.
-Griff W.

I have a hotmail account sync. With my Mail on the Macbook and iPad, everytime I open my mac all emails are transfered from the iPad to the Macbook. Is there a way to keep a copy of the emails on the iPad? Or access them after transfered?

I have a hotmail account sync. With my Mail on the Macbook and iPad, everytime I open my mac all emails are transfered from the iPad to the Macbook. Is there a way to keep a copy of the emails on the iPad? Or access them after transfered?

AND yea i afraid to sync my iphone and lose everything ;( i had everything perfect sync ing perfect ical,contacts,mail,apps and now sence new library I dont wana lose everything.....my hole life runs on my fone i need help bad

ITunes doesn't provide the ability to upload media from the iPod/Iphone. Why is this and why can't it be a drag and drop option as windows

iTunes doesn't provide the ability to upload media from the iPod/Iphone. Why is this and why can't it be a drag and drop option as windows

Because Apple have designed it that way.
It's actually against the (Apple) rules of this forum to speculate about Apple's decisions, so if perhaps you should ask your question on a more appropriate (non-Apple) forum. If you continue the discussion here, you could simply find that your post gets removed by the moderators.

My phone 5 died and now it wont turn back on or seem to charge at all. I've tried several different charger cords and outlets. And all the phone will do is show the empty battery symbol. please help! Any suggestions are apprecaited!?! thanks

My phone 5 died and now it wont turn back on or seem to charge at all. I've tried several different charger cords and outlets. And all the phone will do is show the empty battery symbol. please help! Any suggestions are apprecaited!?! thanks

Hello Cooper,
Thank you for the details of the issue you are experiencing with your iPhone 5. I would be concerned too if my iPhone was not powering on. I found an article with steps you can take when you encounter an issue like this. I recommend following the steps below:
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
My issue is still not resolved. What do I do next?
Contact Apple Support.
You can find the full article here:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Thank you for using Apple Support Communities.
Best,
Sheila M.

My 4s continues to lose wi-fi and reverts to 3G even when the phone is 4 ft from the router.

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