My 4s not connecting to WiFi unless im next to the box?

I got my iPhone passed on from my mum and the Wi-Fi on it was working fine. its a white 16 GB iPhone 4s  Today I was on my phone from my room and it wouldn't connect to Wi-Fi, I went right next to the box and that's when it worked. the same problem used to happen when mum had it but it was fixed after I erased everything and started as a new iPhone. now my 4s wouldn't connect to the Wi-Fi unless I'm right next to it. how can I fix this? I upgraded it to IOS 7.1.2 'but that did not fix anything. I need help ASAP

Hey bronxbomb63,
Thanks for the question. The following resource outlines the basic troubleshooting steps for Wi-Fi connectivity. I have also included the steps specific to the symptoms you are experiencing:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
1. Be sure you're in range of your Wi-Fi router (access point).
2. Tap Settings > Wi-Fi and turn Wi-Fi off and on. If your W-Fi setting is dimmed,follow these steps.
3. Confirm that your Wi-Fi router and cable or DSL modem are connected to power, turned on, and connected to the Internet. If not, refer to your network administrator or Internet service provider (ISP) for assistance.
4. Restart your iOS device.
5. Tap Settings > Wi-Fi and locate the Wi-Fi network to which you're connected.
6. Tap  and Forget this Network.
7. Try to connect to your desired Wi-Fi network.
          Note: You may need to enter your Wi-Fi password again if your network requires one.
8. Turn your Wi-Fi router off and on. If your ISP also provides cable or phone service, check with them before attempting this step to avoid interruption of service.
9. Update your device to the latest version of software.
10. Update your Wi-Fi router to the latest firmware. For AirPort Base Stations, install updates using the AirPort Utility.
Wi-Fi disconnects or signal strength is less than expected
1. Move closer to the Wi-Fi router (access point).
2. Check for sources of potential interference.
3. Remove any case, stand, or other accessories from your iOS device and see if signal strength improves.
4. Reset network settings by tapping Settings > General > Reset > Reset Network Settings. Note: This will reset all network settings including
                    - previously connected Wi-Fi networks and passwords
                    - recently used Bluetooth accessories
                    - VPN and APN settings
Thanks,
Matt M.

Similar Messages

  • One of my 2 iPhone 5S does not connect to WiFi unless I'm in the same room, Apple has replaced the iPhone 3 times same problem

    I replaced both of my iPhone 4S/7.x  with iPhone 5S/7.x and neither was qable to connect to any WiFi unless I was within 20' of the WiFi router. So I took both to the Apple store and they replaced both iPhone 5S.
    Now one works perfectly, however the other does not. I went to the Apple store again, and they replaced the replacement iPhone 5S with another 5S. Same problem.
    I went back to the Apple store again and they replaced replacement #2 with another replacement, so this is the 3rd time! They recommended I take the replacement iPhone 5S and not restore,but start as a new iPhone. Before I did anything, I checked to see if the WiFi worked "out of the box"....it did not!! Thus, there wasn't any reason to do a new install, since it did not appear to be my software load.
    By the way, all 3 of my MacBook Pro's and iPad work perfectly over WiFi.
    Also, all my iPhones and iPad are on v 7.04
    It doesn't appear to make sense to go back to the Apple store Genius Bar, as it appears all of their stock have this issue.
    Any helpful suggestions would be appreciated

    I replaced both of my iPhone 4S/7.x  with iPhone 5S/7.x and neither was qable to connect to any WiFi unless I was within 20' of the WiFi router. So I took both to the Apple store and they replaced both iPhone 5S.
    Now one works perfectly, however the other does not. I went to the Apple store again, and they replaced the replacement iPhone 5S with another 5S. Same problem.
    I went back to the Apple store again and they replaced replacement #2 with another replacement, so this is the 3rd time! They recommended I take the replacement iPhone 5S and not restore,but start as a new iPhone. Before I did anything, I checked to see if the WiFi worked "out of the box"....it did not!! Thus, there wasn't any reason to do a new install, since it did not appear to be my software load.
    By the way, all 3 of my MacBook Pro's and iPad work perfectly over WiFi.
    Also, all my iPhones and iPad are on v 7.04
    It doesn't appear to make sense to go back to the Apple store Genius Bar, as it appears all of their stock have this issue.
    Any helpful suggestions would be appreciated

  • IPad2 will not connect to wifi unless it is in the same room

    I live in the UK.
    Yesterday I bought a new ipad2.
    It will only connect to my wifi when it is in the same room.
    When it is less than 2 metres form the router, it drops one bar, and when I go out of the room it drops connection completely.
    I have an iphone and that connects to wifi from anywhere in the house.
    I connect to wifi via BT and a BT router.
    Please does anyone have amy suggestions to help?
    Thank you.

    Some things to try first:
    1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    4. Go into your router security settings and change from WEP to WPA with AES.
    5.  Renew IP Address: (especially if you are droping internet connection)
        •    Launch Settings app
        •    Tap on Wi-Fi
        •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
        •    In the window that opens, tap on the Renew Lease button
    ~~~~~~~~~~~~~~~~~~~~~~~~~
    iOS 6 Wifi Problems/Fixes
    Fix For iOS 6 WiFi Problems?
    http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
    Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
    http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
    How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
    http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
    iOS 6 iPad 3 wi-fi "connection fix" for netgear router
    http://www.youtube.com/watch?v=XsWS4ha-dn0
    Apple's iOS 6 Wi-Fi problems
    http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
    ~~~~~~~~~~~~~~~~~~~~~~~
    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
    How to Fix: My iPad Won't Connect to WiFi
    http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
    iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • I cant connect my ipad 2 to the wifi unless right next to the router

    i cant connect my ipad 2 to the wifi unless right next to the router

    I just wonder if I have to take it to the store to get connected?  This is crazy, been working with this thing for an hour.

  • I cant connect to wifi unless i am near the modem

    I cant connect to wifi unless i am near the modem

    Can you please elaborate a bit?
    1. What is the make/model of your Modem?
    2. Who is your iSP?
    3. Do other devices connect successfully to this AP?
    4. Do you have a Mac?

  • Wdtv not connecting to wifi unless broadcasting SSID

    Greetings from Sunny Spain  8)
    I've been using for several years a wd tv live (currently version of firmware: 1.16.13) wirelessly attached to my network (Netgear router). My wifi security is wpa2. I also set my wifi, among other things, to NOT broadcast SSID.
    I bought last week an Airport Time Capsule. For now it's working bridged to my Netgear router-modem, who gets the Internet connection. Wifi is supplied by the apple router.
    I do have several boxes wirelessly attached to this new wifi: Sonos boxes, a PS3, a Wii, a Linux laptop, a Samsung printer.
    But strangely enough I cannot connect my WDTV to this airport/wifi UNLESS I BROADCAST its SSID.
    I've checked several times. Strangely enough (at least to me) I can still connect to a hidden SSID if I use my old router.
    I've got no trouble getting the other devices (except for the Samsung printer who required a little work) to connect to the hidden SSID apple driven wifi. So methinks this is a bug, unless it's a feature  Is there any kind of workaround available that anyone knows about?
    Thanks for reading this. Please forgive my poor grammar skills.

    As you are probably already aware hiding the broadcast of a wireless network's SSID is not a fool-proof security measure but tends to introduce new problems ... like your WDTV not being able to connect.
    I'm not sure why this is only happening with your new AirPort Extreme and not with your previous Netgear router but it may be due to how each manufacturer implemented this feature. I don't think it is a bug with your AirPort router and I'm not aware of any communications from Apple about it.
    By the way, your grammar skills are excelente!

  • Macbook will not connect to Wifi unless  in same room with router

    My daughters 5 year old Macbook will not connect to the internet unless she is in the same room as the router. The internet works perfectly for all the other computers in the house. Has anyone had this issue?

    There may be some source of wireless interference. It could be radio interfernce or physical interfernce. You can try changing the radio channel on the network.
    Otherwise, the issue would relate to the MacBook computer. Follow HT4628 for some troubleshooting.

  • My iphone 6 suddenly wont connect to wifi unless right next to it

    iPhone 6 running ios 8.2 suddenly wont connect to my wifi unless extremely close. it is not the wifi as all other devices including an iPad 4th gen, macbook pro 13 inch and iPhone 4s have full bars from the room i am in, sometimes the iPhone 6 will get 1 bar but it wont work on the one bar. Does anyone know what could have caused this?

    thanks heaps, will test on a different wifi network and take in to apple if its the same

  • IPhone 3G isn't finding my Wifi unless right next to the router. When moved downstairs, it loses connection and is unable to find wifi. Help please?

    I have an iPhone 3GS 8GB that works perfectly and finds my WiFi no problem wherever I am in my house. My mother, however, has just brought an iPhone 3G 8GB that cannot find our WiFi unless it is within a metre of the router
    I phoned Apple and the woman on the phone said to reset the router and modem, done that but I still have the same problem. She also suggested about updating the iPhone 3G, but iTunes is telling me that its software is up to date .... "This version of the iPhone software (4.2.1) is the current version"
    My iTunes is also up to date (version 10.6.3.25)
    I have also tried resetting the network settings on the phone, turning the WiFi on and off on the phone and turning it on and off (someone said that might have worked)
    Has anyone came across this problem before? And if so, how can I fix it?

    Orwalsh89 wrote:
    The case has always been on and it hasn't been an issue before. I tried it just to be sure but the issue persists. There's also no authorised service providers in Dublin, Ireland according to the apple website. Phone wasn't bought with a contract so my service provider wouldn't help me out there either. Looks like a repair costs 250 bucks? If the antenna is still working when i'm next to the router does that just mean it's come loose or something? Should I look into replacing or repairing it myself?
    The problem could be due to a loose antenna but it's impossible to say for sure.
    If you would like to see what a repair to this area would entail see here: https://www.ifixit.com/Guide/iPhone+5+Wi-Fi+Antenna+Replacement/10897
    it's not for the faint of heart.

  • Hey..... i have a problem with my phone to use wifi ...first no WiFi appears to be in range and i just discovered that it only connects to wifi when im next to the router....the question is how can i get it to connect without being next to the router??

    WHATS WRONG? OR HOW CAN I CONNECT MY PHONE TO WIFI WITHOUT IT BEING NEXT TO THE ROUTER ALL THE TIME?

    Then it's likely that you have a hardware issue on your hands. Follow the three r's:
    1. Restart: Turn it off and then on again
    2. Reset: Hold down the home and power button until the apple logo appears
    3. Restore: Connect the device to iTunes and restore it as new. Test the issue and see if it persists.
    Don't forget to back up before you restore, so you can keep your data.
    If the three r's don't work to solve your issue, you will need to get your phone repaired. To do this, you can go into the apple store or call 1-800-275-2273.

  • TS1559 mini Ipad not connected to WIFI when Im away from the cisco 3825

    mini Ipad looses connection to cisco 3825 when im just about 30 ft. from the computer

    Follow the troubleshooting steps here: http://support.apple.com/kb/ts1398

  • My air has a self assigned ip address and will not connect to wifi. I cannot access the wifi through the safari guest account nor my parallels Win 7. I have erased my keychain access, erased the 3files and renewed the DHCP lease. Nothing works. I am on

    I

    Please read this whole message before doing anything.
    This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
    The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, or by a peripheral device. 
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to boot and run than normal, and some things won’t work at all, including Wi-Fi on certain iMacs. The next normal boot may also be somewhat slow.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. Test while in safe mode. Same problem? After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

  • Iphone 4s can not connect to wifi

    I have an iphone 4s can not connected to wifi even it was working the day before problem.

    Power off your phone, unplug the router and modem for 2-3 minutes, then plug them back in, power your phone on, and try to reconnect.

  • Why won't my internet work when not connected to wifi?

    My internet won't work when not connected to wifi I have been in the Vodafone shop an they tried everything and could not fix it the last option was to restart the iPhone and it still hasn't worked

    What does everything include by Vodafone?
    Did Vodafone check if your iPhone is provisioned properly for data access on their network?
    Has it been this way since day one or a recent problem?

  • Restored Ipod will not connect to Wifi but all the other devices in my house do.

    I restored one day to factory setting cause i wanted to delete all my junk and so when i got home it would not connect to wifi. Before I restored the wifi my ipod worked fine but now i cann't connect. Please help me I have tried everything and am getting really frustrated.

    Does the iPod connect to other networks?
    Does the iPod see the network?
    Any error messages?
    Do other devices now connect?
    Did the iPod connect before?
    Try the following to rule out a software problem:                 
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on the router
    - Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar

Maybe you are looking for

  • Adobe Bridge CC to Adobe Dreamweaver CC compatibility issues

    I've just got off the phone to Adobe help desk following an investigation which took a number of days to resolve. The problem was this - I'm studying for a Dreamweaver ACE exam on Monday (wish me luck!) and I'm using Adobe Dreamweaver CC "Classroom i

  • Time Machine won't even launch: "Error code -43"

    Thwarted from the outset, I can't even launch the app. Any clues?

  • Clearance of Documents with Different Currencies

    Hi, How can we clear two documents which are in different Currencies. Scenario is a document which a down payment in USD Needs to be cleared against an invoice which was posted in EUR. None of these currencies are local currencies. Regards,

  • MDX Script for Caluclate total year

    Hi , I need to calculate total year for actual and forecast data in essbae aso cube .Already we have MDX script for calculate actual and forecast .and now we need to calculate total year . Kindly any one can help me on this . Script we used : Case Wh

  • Can't install Lightroom 5.7 on Mac

    I have Lightroom on both Mac and PC.  The upgrade to 5.7 from 5.6 worked fine on PC but not on Mac.  When I get a popup or go to upgrade on the help menu, I click on upgrade but the link takes me to a 5.6 download which I already have installed.