My 4s when turned on just shows itunes icon against a black screen
This is for my dad. He recently completed the latest update on his 4s and his screen now when turned on is black apart from at the bottom the icon to connect the phone to the USB cable and the iTunes icon with an arrow between the two (meaning connect to iTunes a guess). I connected to my macbook and tried to restore but i still get the same icons and the phone is inoperable. Any thoughts?
Did you try to follow the steps mentioned in this article and connect in recovery mode to restore?
If you can't update or restore your iOS device
If this does not work, the phone has to be checked:
Find an Apple Authorized Service Provider
iPhone - Contact Support - Apple Support
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My iPhone prompted me to download the latest version of iOS7. I did, and now my phone won't power on. It just shows an iTunes icon on a black screen. When I connect my phone to iTunes on my laptop, the only option it gives me is to restore my phone's factory settings. But won't this erase all my photos, contacts, etc? Any suggestions?
It's in recovery mode. You don't have a choice. You have to restore the phone. Anything that was on it is already gone.
If you've been backing up/syncing on a regular basis, you won't lose anything except what's changed since the last backup. -
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FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
2. You must follow step 1 to step 4 VERY CLOSELY.
3. Repeat the process if necessary. -
HT3180 My Apple TV is just showing the apple on a black screen. The led is flashing constantly???
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Welcome to the Apple Community.
Which Apple TV do you have. -
The Iphone 4 patch IOS 7.6 is suppose to be a security update but it freezes the phone and doesn't reset. Help I need my phone. What makes the phone go back to normal? There is nothing but a simulated plug in wire and an ITunes icon on a black screen.
Hi SDPISMENOW,
If you are having issues updating or restoring your iPhone after attempting the iOS 7.0.6 update, you may find the following article helpful:
Apple Support: If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Regards,
- Brenden -
My iphone 4 has frozen, just showing itune icon and connector ?
my iphone4 has frozen it is just showing an itune icon and connector ? how can I unlock this ?
First try a Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least Ten seconds... (But can take Longer)... until the Apple logo appears. Release the Buttons
If no joy... Try a Restore...
1: Connect the device to Your computer and open iTunes.
2: If the device appears in iTunes, select and click Restore on the Summary pane.
Restoring > http://support.apple.com/kb/HT1414
3: If the device doesn't appear in iTunes, try using the Steps in this article to force the device into Recovery Mode.
Make sure you have the Latest Version of iTunes (v11.1.5) Installed on your computer
iTunes free download from www.itunes.com/download
Note on Recovery Mode.
You may need to try this More than Once... Be sure to Follow ALL the Steps...
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most Recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766 -
My ipad only shows itunes icon at center of screen?
hi can anyone help me.
The iTunes icon with the USB cable? If so, you have to restore the iOS software using iTunes on your computer.
Read this for the instructions.
http://support.apple.com/kb/ht1414 -
Tried updating my daughters iPod touch and it just turned off. It now has a picture of a white lead and says iTunes. I don't have a computer to connect it to and just want it back to normal as it will not do anything. Can anyone help me?
You need to
Connect the iPod to a computer with iTunes and an internet connection and restore via iTunes
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
MMy Apple TV won't start. When turned on it shows an apple TV box with a cord leading to an iTunes icon. I have tried unplugging still get the same message. Our electricity was off a few days ago. Could the HDMI cord be bad?
It's not the HDMI cable.
If you had a power surge, your Apple TV probably just needs to be restored. That logo means you need to plug it into a computer with iTunes installed to restore the device to factory settings. You'll need a micro-USB cable to do so. Plug the usb into the apple tv in the micro-USB slot, then into the computer with iTunes already opened. A screen will appear in iTunes with a button to restore the device.
If you don't have the appropriate cable on hand you can make an appointment at an Apple Store and they'll restore it for you. Just go to locate.apple.com to find the closest location and make an appointment. Keep in mind if you can't or don't go to an Apple Store a private repair place may charge for this service. -
my ipod touch just shows the charge symbol on the screen and i checked whether there is a problem in the charger but it works perfectly on my iphone 4 and when my ipod is connected to the computer itunes is not recognising my device pls help me
tmplHi pranoop,
If you are having an issue with your iPod touch not being recognized by iTunes when connected to your Windows computer, I would suggest that you troubleshoot using the steps in this article -
iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support
Thanks for using Apple Support Communities.
Sincerely,
Brett L -
My user account doesnt show up when turned on, just a gray screen on my Mac mini.
My user account doesnt show up when turned on, just a gray screen on my Mac mini. Please help. I have lots of unsaved data on it.
Gello, see if this works...
If 10.7.0 or later...
Bootup holding CMD+r, or the Option/alt key to boot from the Restore partition & use Disk Utility from there to Repair the Disk. -
My ipad 2 just shows itunes and plug icon my computer wont take new version of itunes too old how do i get my ipad 2 working do not care about saving data just want to use this very expensive useless item!
My iPad2 works great now after IOS 8.1 Update
I did my iPad2 update thru iTunes on my iMac and it was sucking the iMacs memory very low during the update. Safari froze before loading the first web page and I did a hard boot and went fishing as I saw where it was going to take a long time to recover. When I tried again it wasn't quite right and then did one more hard boot and then did a Reset by going to General-Reset-"Reset all Settings" and it works real well now without loosing any data and in-home wi-fi clocks at 17Mbps download. Probably like most of you I’m sticking with OSX 10.9.5 Mavericks as it gets the job done very nicely and don’t need all that extra fancy stuff that probably will slow things down. -
My mini iPad is now not working . just showing iTunes sign and to connect to usb cable.
my mini iPad is now not working . just showing iTunes sign and to connect to usb cable. I have done that buy macbook is not discovering iPad as a device. Any ideas ?
If you can’t update or restore your iOS device
http://support.apple.com/kb/ht1808
iPad Stuck in Recovery Mode after Update
http://www.transfer-iphone-recovery.com/ipad-stuck-in-recovery-mode-after-update .html
iPad not appearing in iTunes
http://www.apple.com/support/ipad/assistant/itunes/
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
iTunes for Windows: iTunes can’t contact the iPhone, iPad, or iPod software update server
http://support.apple.com/kb/ts1814
iTunes for Windows: Device Sync Tests
http://support.apple.com/kb/HT4235
IOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
Apple - Support - iPad - Syncing
http://www.apple.com/support/ipad/syncing/
iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing
http://support.apple.com/kb/ts4062
iOS: “Not enough free space” alert when trying to sync
http://support.apple.com/kb/ts1503
You may need to delete iTunes on your computer and then reinstall.
How To Completely Uninstall and Remove All Traces of iTunes
http://zardozz.com/zz/2008/04/how-to-completely-uninstall-and-remove-all-traces- of-itunes.html/
Wi-Fi Sync Not Working? Here’s How to Fix it for All iOS Devices
http://osxdaily.com/2013/02/17/wi-fi-sync-not-working-fix-ios/
Cheers, Tom -
Brand new Ipod touch. We attached to the computer because we don't have wifi. Now what? We set up in ID in itunes. The Ipod won't do anything, just shows itunes on screen but won't budge.
To get iTunes to see your iPod:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
or
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X -
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... then run Disk Utility, Repair Disk.
Also:
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Mac troubleshooting FAQ: start-up woes
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