My 4th Gen iPod touch freezes often and doesn't allow me to play any media.

I had a replacement for my 4th Gen and after a few months it would play a video but the sound would cut off and for some time it wouldn't play any media and was very unresponsive but came back to normal soon after. However just a few days ago it has been stuck like this since and will not play any thing. I have restored it, restarted it, erased all media and settings and put it all back on, but it still unresponsive and doesn't play media.

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

Similar Messages

HT1414 My 4th gen iPod touch is slow and has a lot of lag time with the touch screen and home button. It's just slow. Its a 32 gb thats barly half way full and im very disappointed. what do i do?

My 4th generation iPod touch is super slow and sometimes i have to click the home button multiple times before anything happens. Its up to date and is a 32 gb but barely half way full. My friends have the same kind as i do, and they have the same problem. Mine is a little over a year old and i'm VERY disappointed in something that i spent over $300 for. What am i supposed to do to make this peice of crap work like it's supposed to? I paid a lot of money for it and i expect it to work but the only thing i've heard so far is "turn it on and off." Yeah... cause that solves everything. Does anyone know how to help me?

Periodically double click the home button and close all the apps in the recently used dock. Then power off and then back on the iPod. This frees up memory. The 4G only has 256 MB of memory.
Also, sometimes restoring the iPod helps.

Have Macbook Pro & 4th gen iPod Touch. Downloaded & installed iOS 4.3.2 yesterday. Upgrade went without a hitch, but now iTunes on My Macbook Pro will not open. I get an error that says "iTunes" Data too new to be used with this version of iTunes.

Have a Macbook Pro and a 4th gen iPod Touch. Downloaded and install iOS 4.3.2 yesterday. Upgrade went without a hitch, but now iTunes on My Macbook Pro will not open. I get an error that says --The file "iTunes Library" cannot be read because it was created by a newer version of iTunes--. I am running iTunes 10.1. I searched for Updates to my MacBook Pro (running 10.6.7), but comes back saying no updates available. WHAT IS GOING ON??

Is your computer still authorized in the Store menu in iTunes?
iTunes Store: About authorization and deauthorization
When I changed to my new MacBookPro I had to authorize it although I used TimeMachine to transfer my settings and data.
Did you try to deselect Wi-Fi syncing and enable it again after that?
iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi syncing
Did you already transfer your purchases and manually started a backup?

4th Gen iPod Touch music app is going haywire.

Recently my 4th Gen iPod Touch (version 6.1.6 recently updated) refused to sync any music. I have had it synced to my computer for more than a year and have been adding new music with the 'Autofill' option. However, last night it refused to sync music. The songs are visible on my iPod but greyed out. This has happened before. Usually it will sync eventually but this time is different. Around the same time my iPod was claiming to be overcapacity. I looked up solutions but none seemed to be particularly helpful. I did delete some music and videos off my iPod to no avail.
Eventually the problem seemed to fix itself with the overcapacity claim disappearing however the data then began to inflate and adjust itself out of nowhere. It would claim my music was taking up 30gig before saying 4gig. Everything seemed to be going haywire with the data reading. When I checked the music app the artists tab claimed I had no music. I selected a song and discovered that it wouldn't play but rather start shuffling in the playlist. I can't do anything to stop this. I have turned the iPod off and on and soft reset it (I think, I held the Power and Home button for several seconds) but the actions have done nothing. it is incredibly confusing as the iPod is only 2 years old and I would like to avoid buying a new one. I'm not sure how helpful a restore or reset would be but I will try it if there is no other option. I've searched the net for an hour trying to find out if anyone has encountered the same problem. Everything else works fine except for Notes which stopped opening months ago. Incredibly confused and would appreciate any help or advice.

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync/delete all music and resync
To delete all music go to Settings>General>Usage>Storage>Music>Tap edit in upper right and then tap the minus sign by All Music
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.

HT201263 My 4th gen ipod touch is 6 mos old and will not turn on

My 4th gen ipod touch is 6 mos old. Tried to turn on today and nothing. Plugged into computer held down sleep/wake button and plugged into computer with usb. Nothing. It has not been dropped or bumped. It has been stored as I don't use it often only to play music on spotify thru internet. I probably haven't used this ipod more than 20 times. Any suggestions?

- After being connected to a charging source for at least an hour see if placing the iPod in Recovery mode will allow a restore.
- If not successful time for an appointment at the Genius Bar of an Apple store.

Hi , i have a 4th gen ipod touch and it runs on 4.3.5 but it wont let me update it to 5.1.1! everytime i try to install it..it says "sorry your network timed out" and wont let me! i tried so many times and it still wont work.. what to do?

hi , i have a 4th gen ipod touch and it runs on 4.3.5 but it wont let me update it to 5.1.1! everytime i try to install it..it says "sorry your network timed out" and wont let me! i tried so many times and it still wont work.. what to do?

Disabling the computer's security software (firewall and antivirus) usually resolves that error.

My 4th gen Ipod touch won't power up but is recognized by itunes and is in recovery mode! What can I do/

I can't get my 4th gen ipod touch to turn on but itunes see's it and is in recovery mode. I can hear the beep beep when I plug it in to the usb port. I have also charged it for 3 hrs so far but won't fire up. I tried the customery hold the home and power button routine but don't know what else to do. I tried recovery mode but the itunes say's"waiting for the ipod" and I guess cause it's not on it won't recover. Any help would be appreciated! Thanks in advance to all who reply!

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

I have a 4th gen. ipod touch. It has software 4.2.1 and itunes always tells me I need to update to ios 6. I always click download and install. After the download is complete, nothing happens. It doesn't install on its own. Thanks,

I have a 4th gen. ipod touch. It has software 4.2.1 and itunes always tells me I need to update to ios 6. I always click download and install. After the download is complete, nothing happens. It doesn't install on its own and there is no option to install manually.. Thanks.

Are you sure it is a 4G iPod? Does it have a camera?

HT1459 my 4th gen ipod touch is stuck on itunes connect screen and don't have access to original computer

4th gen ipod touch stuck on itunes plug in screen and don't have computer i setup with

Hey 34grumpy4u,
Thanks for the question. I understand that your iPod touch is currently in recovery mode, and needs to be restored. You can restore your iPod with any computer, then transfer your information back to your iPod once you have access to your backup (whether it was made via iCloud or iTunes).
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
Thanks,
Matt M.

My 4th Gen iPod Touch won't open up the apps I've downloaded. I've tried uninstalling and then reinstalling the app and it seems to only be a temporary fix. The reset and reboot didn't work either. Help would be appreciated.

My 4th Gen iPod Touch won't open up the apps I've downloaded. I've tried uninstalling and then reinstalling the app and it seems to only be a temporary fix. The reset and reboot didn't work either. Help would be appreciated.
In more specific terms. The apps that came on the iPod like the weather and maps and whatnot have been working flawlessly. It's just when I download an app and then disconnect from wifi it's almost like I'm on a timer until the app stops working. It acts like it wants to open, the screen flashes black then resets to the home pages. I've tried all of the basic fixes, rebooting, reseting, uninstalling then reinstalling. But like in my...long...question, the reinstalling option only seems to be a temporary fix. I just recently downloaded the 5.1.1 udate (I think that's what it was) does that have anything to do with it, or am I just derpy when it comes to iPods?

Try the other suggestions here:
iOS: Troubleshooting applications purchased from the App Store
Then try a restore.

HT1430 My 4th Gen iPod touch will not turn, doesnt charge, and i can't reset in computer because it says it is protected by a passcode, but i cant enter pass code because the screen stays black and won't even light up... What do I do

My 4th gen iPod Touch has had a blank screen for about 3-4 weeks now, it will not turn on, sync, or charge. iTunes recognizes its plugged up, but i cant reset it because it says its passcode protected, but i cant enter passcode due to screen not lighting up or working. How do i fix this?

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

I recently dropped my 4th gen ipod touch and i want to know how much it will cost to get it replaced by apple. PS i did not buy it from apple i bought it on ebay so it doesnt have a warrenty

I recently dropped my 4th gen ipod touch and i want to know how much it will cost to get it replaced by apple. PS i did not buy it from apple i bought it on ebay so it doesnt have a warrenty

You can find the replacement costs by Apple here: http://www.apple.com/support/ipod/service/prices/

Since updating to iOS 6, my 4th gen iPod touch, and my 3rd gen iPad has sound in and out. Sometimes it's on, and then all of a sudden, no sound. I've tried everything from restarting to fully resetting each one starting fresh, but nothing. Please help.

Since updating to iOS 6, my 4th gen iPod touch, and my 3rd gen iPad has sound in and out. Sometimes it's on, and then all of a sudden, no sound. I've tried everything from restarting to fully resetting each one starting fresh, but nothing. Please help.

I have exactly the same problem. I have tried almost everything and I am nowhere near an Apple shop as I am working in Africa.
Did you manage to find a solution? Help please if possible. Regards Az

I'm using 4th gen IPOD touch and the wifi can't connect to my home NTWK, it sends me to a far distant IP ADDRESS and can't connect. a building public NTWK is wifi connectable

http:/I'm using 4th gen IPOD touch and the wifi can't connect to my home NTWK, it sends me to a far distant IP ADDRESS and can't connect. a building public NTWK is wifi connectable, any ideas how I can resolve this WIFI issue??? TY
[email protected]

Do other devices connect to your router?
What do you mean by distant IP address?
- Reset the iPod:
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
-power off and then back on yur router
- Reset Network settings: Settings>General>Reset Reset Network Settings
- The troubleshooting here:
iPhone and iPod touch: Troubleshooting Wi-Fi networks and connections

I got a usb charger for my 4th gen Ipod touch that at first allowed my to charge and transfer music from my laptop to the Ipod now nothing happens when I plug the usb

I got a usb charger for my 4th gen Ipod touch that at first allowed my to charge and transfer music from my laptop to the Ipod now nothing happens when I plug the usb cord and Ipod into my laptop. Its mac so it is an apple system. I am wondering how I can fix this problem I am not very good with techy stuff so this is very confusing how it was working and it just stopped.

Hi johnsmiff99,
That is never fun when your iPod touch does not show up on your Mac. Take a look at the article below to walk you through on getting it to show back up on your iTunes. It is very easy to read so you wont feel overwhelmed with to much techy jargon. Let me know if you get this worked out.
If you don't see your connected device in iTunes for Mac
https://support.apple.com/en-us/HT203979
Take it easy,
-Norm G.

My 4th Gen iPod touch freezes often and doesn't allow me to play any media.

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