My 4th gen iPod touch has been plugged in for hours but it won't charge or turn on

I have a 4th gen iPod touch. It has been plugged in for hours but it won't charge or turn on. I cannot restore it because it won't show up in iTunes. I have tried pressing and holding the home and/or the power key but that does not work as well. I have tried restarting Apple Mobile Support. I have updated my iTunes. I have tried EVERYTHING but it will not turn on at all. Any suggestions?

Hi BCarolinaCopper,
This sounds like you need to have a battery replacment this can be done if you have AppleCare or you will have to pay if unable to if the fault continues please
  visit a apple store genuis bar contact them via this link or https://www.apple.com/uk/retail/geniusbar/ or through the support on https://getsupport.apple.com/GetproductgroupList.action
Good Luck

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