My 4th gen iPod touch keeps saying environment:sandbox
A notification keeps popping up saying, "Environment:Sandbox" what does this mean?
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Go to Settings>Safari and Clear Cookies, Data and History
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
Is your iPod jailbroken?
Similar Messages
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What do u do when your 3rd gen ipod touch keeps saying headphones but there is no headphones in it?
how do i fix it
The iPod requires serve, likely to replace the headphone jack. I would make an appointment at the Genius Bar of an Apple store. Apple will exchange your iPod for a refurbished one for:
Apple - Support - iPod - Repair pricing
A third-party place is less expensive.. Here is one. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens -
My 4th gen iPod Touch keeps restarting itself then crashing.
My iPod died a few days ago, so I plugged it in as usual. When it started charging, it restarted itself. Nothing out of the ordinary. But then it crashed.
The first time it crashed it had gone to a blank black screen for a while, then went to a staticky white page, then shut down.
I did not press any buttons, but it tried to restart itself again. The same thing happened.
After a few times of doing that, it successfully got to the lock screen. Everything looked normal, so I went to plug in my password. It crashed again and started doing the same thing.
The next time it got to the lock screen, I attempted to disable it. It worked. When I went back to putting my correct password in, it crashed again.
PLEASE HELP ME!!!!!!!
(P.S. My iPod will be 3 years old in April, so I am ready to buy a new one if it is necessary)When you connect the i-touch to your computer do you notice the "Other" portion of the space on your itouch may be over .5gb?
The average space for the "Other" portion is roughly less then .5 GB ... Its the yellow bar in i-tunes when your i-touch is connected ... I had the same issue where the "Other" portion of my i-touch 4 was reading like 5.5 GB, I did some research and found that that space is actually not free space at all, its actually full of left over files and such.
The way to decrease the size is to back up what you have, and restore it. then reinstall all the apps and music and videos. You will notice all that yellow bar is almost gone, and you will have a lot more space! -
I am trying to download music on to my 4th gen Ipod touch but it keeps saying that It is unable to download song/ could not download at this time. Can anyone tell me how to download my music?
Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... (But can take Longer..)
Release the Buttons... -
Have a Macbook Pro and a 4th gen iPod Touch. Downloaded and install iOS 4.3.2 yesterday. Upgrade went without a hitch, but now iTunes on My Macbook Pro will not open. I get an error that says --The file "iTunes Library" cannot be read because it was created by a newer version of iTunes--. I am running iTunes 10.1. I searched for Updates to my MacBook Pro (running 10.6.7), but comes back saying no updates available. WHAT IS GOING ON??
Is your computer still authorized in the Store menu in iTunes?
iTunes Store: About authorization and deauthorization
When I changed to my new MacBookPro I had to authorize it although I used TimeMachine to transfer my settings and data.
Did you try to deselect Wi-Fi syncing and enable it again after that?
iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi syncing
Did you already transfer your purchases and manually started a backup? -
hi , i have a 4th gen ipod touch and it runs on 4.3.5 but it wont let me update it to 5.1.1! everytime i try to install it..it says "sorry your network timed out" and wont let me! i tried so many times and it still wont work.. what to do?
Disabling the computer's security software (firewall and antivirus) usually resolves that error.
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My 4th gen iPod Touch has had a blank screen for about 3-4 weeks now, it will not turn on, sync, or charge. iTunes recognizes its plugged up, but i cant reset it because it says its passcode protected, but i cant enter passcode due to screen not lighting up or working. How do i fix this?
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
HELP
Help needed to update a 4th gen ipod touch running version 4.3.5 (8L1) to the latest 6.0 version. When I connect and try to update i keep getting a box which states that a connection error occured and I cannot update.
I have been given a new laptop for xmas which runs on windows 8, and the new itunes version (which is in itself a hurdle as I am a technophobe!) and this is all becoming a bit fustrating.
I have connected, updated and synced my iphone successfully, but just hit a brick wall on the ipod. (which incidentally maybe where this laptop will end up!!)
Help if you can, but in laymans terms.......Thank you for you input so far.....
I think we are getting nearer to the solution sort of!
Let me get this straight...... I have paid for content on itunes, bought the apple devicds in order to play said content, now I have to subscribe $25 for the privilage of playing MY library content on MY other devices. Which wasn't such an issue to do before the new and improved itunes version!!
Have I got that correct. I think I cannot associate my other iOS devices with my library because I am unwilling to pay further through the nose!!!??? or am I missing something?
Thanks
Frustrated even more now!! -
This is really frustrating. Every time i try to sync my 4th gen ipod touch itunes won't recognise it and the ipod keeps beeping - is there anything I can do? I've tried using different cables. Itunes works fine with my family members ipod's & iphones...
The best way to manage your music when you have multiple iPods is to change the settings under "Options" so that you manually manage your music instead of it doing an automatic synch each time you connect. To add only the songs you want, highlight them and then "click and drag" them to your iPod. This way none of your daughter's music gets added and you're not in danger of deleting your playlist as well. It will show you how many songs you've added and you can then click on your iPod to verify. To delete her songs off your iPod now, click on the music tab under your iPod so show everything you have stored. Find those songs you want to delete, click on them to highlight then go up to the Edit window and click delete. This will erase them off your iPod but be careful when you highlight. I did that and then had to reload a cd on my boyfriend's, lol. hope this helps
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TS2771 forgot passcode to 4th gen ipod touch how do I fix this it says disabled ?
forgot passcode to 4th gen ipod touch how do I fix this it says disabled ?
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If you previous synced to the computer then you may be able to recovery use of the iPod without erasing the iPod by following the instructions here:
Disabled Recovery-must use syncing computer. -
When synching by 4th gen ipod touch it skips the first step - backup-, does steps 2 through 5, then I get a message the ipod could not be backed up because a session could not be started with the ipod. How do I fix this? Do I have to restore my ipod? Will all my apps be erased?
You have to have an internet connection, either wireless or through a computer with iTunes. When you choose Software Update you can only update to the latest version for your iPod Touch, iOS 6.1.6
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My 4th Gen Ipod touch will not get past the apple logo
My 4th Gen Ipod touch will not get past the apple logo (unless the battery is dead, Then it tell me to charge it). Once it gave me the connect to itunes screen. I clicked restore in itunes but the ipod went back to the apple logo before the update download finished. I tried calling apple but my over the phone technical support just expired. PLEASE HELP!
This can be a corrupted software/firmware on your iPod touch. If the recovery mode you did was not forced, then try to force it into recovery mode. This is how:
1. Force it to shut down (note: this sort of shut down should not be preformed unless you are in a situation like this because it is a hardware shutdown and will not attempt to unload software, save unsaved files, safely stop system processes, etc.) to do this, hold down the power/sleep button and home button for about 7 or 10 secs. Also I might be incorrect but I heard that you can just hold down the sleep and home button until the screen goes blank and then immediately let go.
2. Have iTunes running. Hold down the home button and plug the USB cable that came with your iPod into it. Keep on holding on the home button until a picture of a USB cable going into the iTunes logo appears. You are now in a forced recovery mode. (In case your not so tech-savvy forced recovery is the same as a normal recovery mode that an iPod might do if it knows an update or restore failed.)
3. iTunes should have shown a pop-up message about it found a iPod in recovery mode. Click OK, click your iPod from the sidebar and click restore. The iPod will show the apple logo for a while and iTunes will say "preparing iPod for restore" and then "waiting for iPod" this was the longest part of updates for me.
4. iPod will reboot when restore is completed. When I update my iPod it one time showed the apple logo for one whole sync until it showed the slide to unlock screen, so do not worry. P.S if that does not work do a DFU mode restore ( I've been told DFU mode stands for device firmware update mode) I'm running out of room, so google it. Hope this helped ;) -
My 4th gen Ipod nano keeps getting stuck on the apple logo.
My 4th gen Ipod Nano keeps getting stuck on the Apple logo screen, this happens everytime I plug it in to charge. I plug it in, an apple logo comes up, and it stays like that the entire time its plugged in. To get it to unfreeze, i have to press random buttons and unplug and re plug in earbuds. After 20-25min of doing this it unfreezes and I come to find it has gotten little to no charge after being plugged in for hours at a time. Any one else have this problem, and if so what do you do?
This can be a corrupted software/firmware on your iPod touch. If the recovery mode you did was not forced, then try to force it into recovery mode. This is how:
1. Force it to shut down (note: this sort of shut down should not be preformed unless you are in a situation like this because it is a hardware shutdown and will not attempt to unload software, save unsaved files, safely stop system processes, etc.) to do this, hold down the power/sleep button and home button for about 7 or 10 secs. Also I might be incorrect but I heard that you can just hold down the sleep and home button until the screen goes blank and then immediately let go.
2. Have iTunes running. Hold down the home button and plug the USB cable that came with your iPod into it. Keep on holding on the home button until a picture of a USB cable going into the iTunes logo appears. You are now in a forced recovery mode. (In case your not so tech-savvy forced recovery is the same as a normal recovery mode that an iPod might do if it knows an update or restore failed.)
3. iTunes should have shown a pop-up message about it found a iPod in recovery mode. Click OK, click your iPod from the sidebar and click restore. The iPod will show the apple logo for a while and iTunes will say "preparing iPod for restore" and then "waiting for iPod" this was the longest part of updates for me.
4. iPod will reboot when restore is completed. When I update my iPod it one time showed the apple logo for one whole sync until it showed the slide to unlock screen, so do not worry. P.S if that does not work do a DFU mode restore ( I've been told DFU mode stands for device firmware update mode) I'm running out of room, so google it. Hope this helped ;) -
I can't get my 4th gen ipod touch to turn on but itunes see's it and is in recovery mode. I can hear the beep beep when I plug it in to the usb port. I have also charged it for 3 hrs so far but won't fire up. I tried the customery hold the home and power button routine but don't know what else to do. I tried recovery mode but the itunes say's"waiting for the ipod" and I guess cause it's not on it won't recover. Any help would be appreciated! Thanks in advance to all who reply!
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My new 4th gen. iPod touch is not being recognized by my PC
When I plug in my new 4th gen iPod touch, the computer just says that it is a USB device that is not recognized, what can I do? My operating system is Windos Vista.
Does the iPod work OK?
Have you tied resetting the iPod? Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
Next would be to place the iPod in recovery mode and then restore via iTunes. If iTunes does not see the iPod then the iPod is not usable. For recovery mode:
iPhone and iPod touch: Unable to update or restore
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