My 4th gen iPod touch won't recognize the remote feature on earbuds other than Apple earpods - anyone else had this issue?

Apple earpods don't fit my ears well, so I bought a pair of Sony earbuds a few months ago. When they came, I noted that I could turn volume up and down, but the remote portion didn't work - couldn't pause or skip music. They weren't the highest quality so I assumed it was a fluke.
I just got a new pair of earbuds and same issue! The volume works but the remote does nothing. I tried to use my boyfriend's Apple earpods with my touch and the remote works fine. Also, the new earbuds I got work, remote and all, on his 4th gen Nano.
I can't seem to find anything online about why these earbuds that are supposed to be compatible wouldn't be working. I've cleaned out the audio jack so it's not a lint issue, plus it really does work just fine with Apple earpods, only alternatives don't work. And again, I can hear fine and the volume can be controlled but the remote to pause and play and skip isn't recognized at all.
Any suggestions would be appreciated!

So just in case anyone else ever runs into this...
I solved the issue and it was that between the plug of the new earbuds being slightly thicker than the Apple earpods, and the width of the case that I was using for my iPod, there wasn't a connection being made to activate the remote function.
I took off the case and now the earbuds work exactly as they should!

Similar Messages

  • HT1369 Since we updated our Itunes to 10.7 we've had nothing but problems, first we lost all our music (luckily I was able to recover it) but now it won't find my phone when I plug it in. Has anyone else had this issue?

    Has anyone out there been having any problems with Itunes since updating Itunes.  First it lost all our music (which I recovered), now it won't find my phone when I plug it in. 

    I hate to say it, but Apple is literally infamous for teething problems on new releases. It's usually fixed in two days, though that fix usually gets fixed, too, so sometimes a week, but does means downloading new updates.
    My (experienced) advice? Wait a couple of days, check for updates, try again. Pray (or whatever works for you) that you don't have the "lost Apple Device Driver" problem several people are having.
    I keep an older version of iTunes installer on a backup drive (or just in my downloads folder), just for such events. Worst-case, I've always been able to uninstall iTunes (including driver and user info), then install my old version of iTunes and roll on. Yes, my iTunes folder is on an external hard drive, so I can move it around to my different computers, and then keep a backup of that hard drive on a second external hard drive. Saves me a ton of headaches.

  • My 4th Gen iPod Touch won't open up the apps I've downloaded. I've tried uninstalling and then reinstalling the app and it seems to only be a temporary fix. The reset and reboot didn't work either. Help would be appreciated.

    My 4th Gen iPod Touch won't open up the apps I've downloaded. I've tried uninstalling and then reinstalling the app and it seems to only be a temporary fix. The reset and reboot didn't work either. Help would be appreciated.
    In more specific terms. The apps that came on the iPod like the weather and maps and whatnot have been working flawlessly. It's just when I download an app and then disconnect from wifi it's almost like I'm on a timer until the app stops working. It acts like it wants to open, the screen flashes black then resets to the home pages. I've tried all of the basic fixes, rebooting, reseting, uninstalling then reinstalling. But like in my...long...question, the reinstalling option only seems to be a temporary fix. I just recently downloaded the 5.1.1 udate (I think that's what it was) does that have anything to do with it, or am I just derpy when it comes to iPods?

    Try the other suggestions here:
    iOS: Troubleshooting applications purchased from the App Store
    Then try a restore.

  • I am trying to download music on to my 4th gen Ipod touch but it keeps saying that It is unable to download song/ could not download at this time. Can anyone tell me how to download my music?

    I am trying to download music on to my 4th gen Ipod touch but it keeps saying that It is unable to download song/ could not download at this time. Can anyone tell me how to download my music?

    Try This...
    Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
    Reset  ( No Data will be Lost )
    Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
    Wait for the Apple logo to Appear...
    Usually takes about 15 - 20 Seconds... (But can take Longer..)
    Release the Buttons...

  • Please help!  My IPod touch won't recognize the digits I enter for my password and won't put a "dot" in the password squares.  It also speaks the numbers I enter, very, very fast!

    Please help!  My IPod touch won't recognize the digits I enter for my password and won't put a "dot" in the password squares.  It also speaks the numbers very, very fast.  Can anyone help?

    Sounds like some accessibility features have been turned on. See this article for instructions on turning them off.
    http://support.apple.com/kb/HT3577
    B-rock

  • I have a 2nd generation iPod touch.  I have not updated the software from version 2.2.1.  When I connect to iTunes to update to 4.2, I keep getting an error message.  Has anyone else had this issue and figured out a way to fix it?

    I have a 2nd generation iPod touch.  I have not updated the software from version 2.2.1.  When I connect to iTunes to update to 4.2, I keep getting an error message.  Has anyone else had this issue and figured out a way to fix it?

    Error -1
    Attempt to restore your iOS device two more times. If the issue is still unresolved, the device may need service.
    The "device may need service" means a hardware problem. In that case make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar
    Also see:
    -1 error
    -1 error too

  • My 4th gen iPod Touch won't charge

    Hi, folks:
    Suddenly, my 4th generation iPod Touch won't charge. I don't mean it won't hold a charge; I mean it WON'T charge. There's no (peep!) when I attach it to a Mac, a Windows box, or to the wall. I've tried not only at my place but at my doctor's office, too, on his computer. Rats.
    It fell three feet onto a concrete floor a week before this happened, so I'm unsure of cause/effect there. However, chances are most excellent that I touched it while filled with static electicity (my bed is exceedingly staticky). Maybe I touched the charging port? I have no idea, but I kinda sorta have a memory of having gotten a shock while touching my pod and wondering whether that was bad.
    It'll be a couple more days before I can get to a Genius Bar (but thank cow I'm in New York City and have my pick of them!). In the meantime, can anyone calm me down about my situation? Do you imagine it's doomed (it IS still operable provided I keep it plugged in, though iTunes can't see it since it won't mount), or do you spose the installation of a new battery might bring my precious baby back to me? It IS freshly backed up (again, thank cow!), but I'm not in a position to buy a new one right now, and unfortunately, I don't know what to do with my eyeballs without a Touch in front of them.
    Oh, how I hope someone can tell me that this has happened to him, and an Apple Genius merely did something magical and handed it back intact and amazing again so Ican cry happy tears. It's been four days and I'm just sick without it (and having to look at this gigantic Mac, with its large and beautiful text in many windows, means I can't RECLINE! WAAAAH!).
    Thanks for any soothing words you have, and if you have sad ones, well, I'll vag up and read them, as I've prepared for the worst anyway (sob!). Just please deliver them gently.
    I appreciate it!

    Wow, Kevin; that's a tantalizing theory! I don't like it (I *never* like to think about logic board damage for any piece of hardware), but it's tantalizing, as it would explain my pod seemingly charging out of thin air, and it'd also explain why my pod doesn't just DIE altogether from a dead battery.
    I feel like an idiot: I have iTunes set to never sync automatically with my pod, so it never automatically recognizes the pod. I'll bet I could sync it if I clicked to "apply," as I've been downloading new apps since 2/21 (the last time I backed the pod up, mere minutes before it failed), but I don't want to risk not having a connection that's 100% and bollixing up what's on the pod now. (I'll be in the hospital for a day and will need something to read the whole time; I'll need an intact pod!)
    Thanks for sticking with me, Kevin; I always like figgering things out, and your theory's interesting. I'll mention it to the Genius. It doesn't give me any hope, but not having any hope, I can always be pleasantly surprised, whereas if I go in all hopeful, someone can dash my dreams. This way, I'll prolly just have my expectations met.
    I appreciate your talking it out with me a lot!

  • My 4th gen Ipod touch won't power up but is recognized by itunes and is in recovery mode! What can I do/

    I can't get my 4th gen ipod touch to turn on but itunes see's it and is in recovery mode. I can hear the beep beep when I plug it in to the usb port. I have also charged it for 3 hrs so far but won't fire up. I tried the customery hold the home and power button routine but don't know what else to do. I tried recovery mode but the itunes say's"waiting for the ipod" and I guess cause it's not on it won't recover. Any help would be appreciated! Thanks in advance to all who reply!

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • My 4th gen Ipod Touch won't turn on/charge?

    I have the 4th Gen Ipod touch. I was using it after it had been saying 20% battery remaining for awhile. I locked the screen, then I tryed to press the power button again to unlock it but it wouldn't work. I automatically assumed it had died completely so I tried plugging it in to charge. Even after letting it sit for a while it will not charge or turn on. I tried plugging it into a computer to charge as well, but my computer still wouldn't pick up on it. I tried the usual "hold down power button and home button at the same time for a few seconds" thing, but that was useless because my home button barely works. I cannot plug the ipod into a computer to restore it anyway, because my stuff isn't backed up and I am on iOS 4.something (as the original computer i had my iTunes on stopped working, so I havent been able to update it) so I will lose all my photos and music (I didn't purchase all my music from the itunes store). Does anybody have any suggestions? I tried calling Apple but Im out of warranty so they wouldn't help me, and theres only one Apple store in my state (and its nearly 4 hours away) so I'm basically screwed, right?

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar

  • Since updating my iPad to IOS 7.1.2, individual Apps won't update from with Apps.  Has anyone else had this issue?

    Since updating my iPad to IOS 7.1.2, individual Apps won't update from with Apps.  Has anyone else had this issue

    Thanks SerZak!  I lost my reply to your post.  But I discovered I was logged out after the update.  I logged back in and it was sorted.  I wouldn't have worked this out on my own, so thank you for you help.  Much appreciated. 

  • 4th Gen Ipod touch won't restore.

    I have a 32g 4th generation iPod touch that I got for Christmas. At first like 4 days after I got it, it would not turn on. So I did the whole home and sleep button together. After that it was like each four days I had to do it. Recently til this week I had to do it at least two times a day. Now my computer won't even recognize it. When I restore it, it cant because of error 2009. I did everything that the apple site told me to do. I even did it in my brother's computer which he uses to update his iPhone. Yet it gave me the same error 2009. Is my iPod the one with the problem? Anyone else have this problem. If so how did you solve it? Or do I have to call costumer service?

    The past week I have had to restore it each til this Friday when it stop restoring it. A window pop out say it could it couldn't because of 'Error 2009'. I have done the usb, removed all my security, and checked my usb ports. Nothing is working so far. I even changed computers but it gave me the same error.

  • My 4th Gen iPod Touch can not recognize my wifi

    my 4th gen iPod does not want to recognize my wifi network. It sees it and even allows me to enter the password, but the circle just keeps spinning and never connects! It was working fine up until about 4 days ago. I have tried turning off and on, telling iPod to forget network and rejoining but it does not seem to work. The most frustrating part is that my wifes 4th gen works fine on the same network when she is sitting on the couch right beside me. Any suggestions would be appreciated!

    - Reset the iPod. nothing is lost
    reset iPod. Press and hold both the Sleep/Wake button and the Home
    button for at least ten seconds, until the Apple logo appears
    - Power off and then back on your router.
    - Reset network settings: Settings>General>Reset>Reset Network Settings.
    - iOS: Troubleshooting Wi-Fi networks and connections

  • 4th gen ipod touch won't activate

    Recently was given an ipod touch 4th gen from a friend of mine. I did the factory restore thing on it, so I could erase all his stuff and start from scratch. So it started back up, asked me to input a language, and then a wi-fi network, and then it said it was activating - and that it would take up to 3 minutes to complete this step. However, i get an error message that says the following -
    "Could Not Activate Ipod Touch
    Your ipod touch could not be activated because the activation server is temporarily unavailable. Try connecting your ipod touch to itunes to activate it or try again in a couple minutes."
    When I connect it to my computer, Itunes does not see that there's an ipod plugged in - but my computer does, if i go to "My Computer".
    any ideas? The only screen I can get to now is the activation screen which I get my error from. I cant get to any other screen.

    Try resetting the iuPod:
    Reset iPod touch:  Press and hold the On/Off Sleep/Wake button and the Home
    button at the same time for at least ten seconds, until the Apple logo appears.
    Next try placing the iPod in recovery mode. See the following for recovery mode:
    iPhone and iPod touch: Unable to update or restore
    If that does not work try placing the iPod in DFU mode:
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

  • HT1386 4th gen iPod touch won't sync to iTunes

    I connected it to add recently downloaded songs to my iPod. Itunes said it couldn't recognize the device and that I had to restore it, so I did. It wiped everything clean, but now it won't sync my music or photos onto it. I press "sync" and iTunes says it is going through the process, but nothing changes on the iPod. Both iTunes and the iPod are up to date, I have tried multiple USB cords. I don't know what else to do.

    Di dyou restore the iPose via iTunes on this computer/iTunes library?
    Verify that you have the right setting to sync the media you want
    iTunes: Syncing media content to iOS devices and iPod
    Restore the iPod again on ths computer/iTunes library

  • When I updated to Photos, Microsoft Office won't recognize any pictures when I try to insert a photo, anyone else having this problem?

    Seems that when I updated from IPhoto to Photos, I've lost the ability of Microsoft Office to recognize photos from the photo library and I can't insert photos unless I drag the photo to the desktop and then insert it. Anyone else run into this issue?

    Yes. Older versions of MS Office are not compatible with 10.10.3 in this regard like it was for iPhoto.  Don't know if the newest versions are compatible yet.  Your current workflow will have to be used until MS offers an update to address it, if at all.

Maybe you are looking for

  • Crystal Report Server Database Log File Growth Out Of Control?

    We are hosting Crystal Report Server 11.5 on Microsoft SQL Server 2005 Enterprise.  Our Crystal Report Server SQL 2005 database file size = 6,272 KB, and the log file that goes with the database has a size = 23,839,552. I have been reviewing the Appl

  • CAF Authorization Tool - failed to read ObjectTypes

    Hi everybody, We are facing a problem with the CAF Authorization Tool. In the screen it says: "failed to read ObjectTypes: Unexpected exception occured while trying to load all deployed CAF projects. CAF cannot recover from this situation. See the tr

  • QM in SD and MM

    Dear all i have two slides to represent,one is QM in SD in which i have to know that what is relashionship of Quality information in sales order. Also one is QM in MM in which i want to know the Technical delivery terms relashionship with Quotation.

  • How much time do I need to process the data

    Re. my previous question. I will be scanning 26 analogue channels at 7 khz into the PCI 6024E using a SCXI 1000 with an 1100 temperature module and the voltage signals going into the 1180 direct feedthrough. I would like to acquire up to 3 seconds of

  • Rebel XT and Win 7 compatability patch.

    Has anyone come out with a patch so it will work with Win 7 or later? I have tried Virtual window and it fails to recognize the camera. I am looking for software, 3rd party or otherwise to fix the incompatability. Thanks, Tony