My 4th generation ipod touch just a blank screen and won't do anything
The assistive touch little button is still on and you can pull it up but it doesn't do anything... like making anything show up. The screen is black but is on still. I guess i will just let it die then recharge it? I don't know I'm just really frustrated. Any help would be much appreciated
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
Similar Messages
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My iPod touch has a blank screen and won't turn on. Help?
It went blank and I've tried to restart it (pressing the home and screen buttons) but that won't work either. I've connected it to a computer but the computer doesn't recognise it. It's been an hour and it still won't work. I even tried connecting it to the portable speaker which also charge and it won't do anyhting with that eiher.
also I'm not sure which operatine system it is. iSO something. he most recent one you can get on an iPod touch.1; Do a hard rest by holding the buttons at least 15 seconds. Does the Apple logo come on?
2. Hold the power button down for at least 5 seconds. Do you see the battery symbol?
If the answer is no to both questions, you most likely have a hardware issue--possible bad battery.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
In Memory of Steve Jobs -
Hello.
I recently woke up this morning to use my iPod Touch (2nd Gen) to find that it was completely unresponsive to both buttons and would not turn on. I had been using it the night before and had not charged it. Thinking the battery was drained, I plugged it into a wall outlet for two hours, and still no sign of life on the iPod. Plugging it into the computer, it immediately showed up in iTunes and synced normally, and even indicated it had nearly a full charge. Still, however, the screen showed nothing. I checked the lock and home buttons to see if it was stuck, but it was not. Does anyone have an idea of what this is? Do I need to get my iPod repaired? Any help would be appreciated.
I am running iOS 4.1, and am out of warranty coverage.
Thanks,
- Justin1; Do a hard rest by holding the buttons at least 15 seconds. Does the Apple logo come on?
2. Hold the power button down for at least 5 seconds. Do you see the battery symbol?
If the answer is no to both questions, you most likely have a hardware issue--possible bad battery.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
In Memory of Steve Jobs -
what is wrong with my headphone jack? i have an ipod touch 4th generation ipod touch every pair of headphones and earbuds i plug in it has the same sound going to both sides.
- Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so.
Try the following to rule out a software problem
- Reset the iPod. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup
- Restore to factory settings/new iPod.
- Make an appointment at the Genius Bar of an Apple store. Seems you have a bad headphone jack.
Apple Retail Store - Genius Bar
Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following will replace the jack for less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the jack yourself
iPod Touch Repair – iFixit -
My ipod touch has a black screen and will not turn on. i have charged my ipod and tryed troubleshooting but nothing seems to work. what can i do to have my ipod turn on again?
See Here...
Frozen or unresponsive iPod touch
Try this First... You will not lose any Data...
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...
http://support.apple.com/kb/ht1430 -
HT1572 my ipod touch has gone white screened and it doesnt do anything, what can i do ?
My ipod touch has gone blank with a white screen and it doesnt do anything, what do i do ??
Try #2 and #3 in link below. If neither work, you most likely have a hardware issue.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
In Memory of Steve Jobs -
IPod has a blank screen and won't do anything?
I took out my iPod 5th gen to check the time and it was fine. Then I took it out 5 minutes later and it had a black screen so i clicked the home button. Nothing happened. I've tried the power button, the home button, holding down the power button, and plugging it into a charger and nothing has helped. It's still on a black screen and won't respond to anything I do. What should I do?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My 4th generation ipod touch is in recovery mode and will not restore
Everytime i try to restore my ipod it loads until there is a little bit left to load and then shuts off and itunes says that there is an unknown error (9) and can not restore. Does anyone know what that means and/or what i can do?
Hi @rchangel - Thanks for the ideas...
Yes - it won't let you install the 32 bit version on a 64 bit machine.
I've had a cursory look at the SP1 release notes, and couldn't spot anything vital - what critical stuff do you know of in SP1?
I don't want to have to go through all the pain of setting up VM's, reinstalling iTunes, getting all my album art back in etc. (though I could, as I do have Win7 pro). I've also heard that running iTunes in Windows 7 compatibility mode might help. Can anyone confirm whether that actually works?
I think it's in Apple's gift to fix this issue, given that they say that they support Windows 7. So far I've had no feedback from a mail I sent to Apple, and the number of users reporting this problem keeps going up and up.
I want Apple to recognise that there is a problem, and then I want them to fix it. -
Ipod touch 2G is black screen and won't restore in Itunes (error 21)
I have aquired an Ipod touch 2g 16g that I was hoping to make a present to my daughter with. The device is I guess what is called "Black Screen of Death". I can't get any image to display on the Ipod when trying to charge (which it apparenlty accepts) the item or when trying to connect it to Itunes. Itunes recongizes the item in recovery mode, and attempts to restore the item and consistantly gives the error 21 message. I am using Windows 7 and have tried to restore the device on a laptop running Win XP with the exact same results. The screen will turn white during the process, and the machine will from what I have read and believe go into DFU mode, but it stops with error 21. I am a Noob and have googled and googled for a week now with no luck. I have tried the reinstallation of Itunes, all the updates to both Itunes and the machine, no security software, the works. I tried connecting it to older son's laptop running Win 7 which he uses for his Ipod 2g 32 gig without problems. My device was recognized on his machine, and he said on his Itunes he briefly saw songs on the device he did not have on his machine/device in his library before it hung again in the recovery mode loop. I have read different articles and tutorials on jailbreaking and tried loading just the 'oem" firmware from apple with Redsnow and thought i was successful. The device went through the process of white screen, several boots/dings of on my PC, and then an image appeared on the Ipod of "loading Jailbreak data". After a few moments/minutes it then began what I believe is displaying the "verbose" booting running the lines of text on the screen. I then notice it to stop and give me an error of something to the affect of init failed, and then a "lan error, watchdog timeout, giving up, a long pause, then quick scrolls down the screen and reboot back to white screen. Holding the power button or home/power button puts it right back to a black screen and in the Itunes recovery mode loop/error 21 again. Can anyone please help me resolve this issue before I pull what's left of my hair out. I would love to get this working for my daughter before her birthday. Thanks in advance to anyone who helps.
Common, no one has any ideas? Well, don't know if this will help, but here's some new data to process. I noticed that when I was trying to load the firmware with Redsnow w/o installing any options to include Cydia I got errors displayed on the Ipod such as WMR NAND format invalid; NANDLegacyFTL failed. Someone has got to know something. I would appreciate any ideas or thoughts from anyone with any idea. Thanks
-
I have a week old ipod touch 8g and the screen is now completing white and I can not do anything at all with it?
But when you load 6,5Gb on it, will that work or does is say its already full ( with the 3Gb )
If not, I would return it to the apple store ( if possible ) -
My 4th generation ipod touch will not power off and the volume buttons do not work, any suggestions?
My ipod's power off and volume buttons are not working. It's as if the volume down button is constantly being pressed. Both buttons "work" as far as I can press them in, but there is no response from the ipod. Any suggestions? I have updated the software, but that did not help.
Thank you!I have the exact same problem!!
please let me know if you have found a fix / soution
email me at [email protected] or just reply, any help would be great
thanks. -
Why wont my 4th generation ipod touch charge using a wall or car adaptor.
I recently received a brand new 8gb 4th generation ipod touch for christmas. It used to work fine and charge fine. Now it can only be charged in a computer. I have tried multiple adapters and charger cables and nothing works. It has nothing wrong with it other then this problem, no screen cracks, and everything else works fine. In comparison, my old 2nd generation ipod touch has a cracked screen and cant play music because the headphone jack is busted, and can still be charged just fine using a wall socket, car, or computer. I have restored it twice now to no avail. It is updated to most recent software as well. Please help me.
If you restored to factory defaults/new iPod then it appears you have a hardware problem. Look carefully at the dock connector on the iPod. Look for abnormalities like bent or corroded contacts, broken or cracked plastic pieces.
An appountment at the Genius Bar of an Apple store would be in order. -
New macbook pro wont connect to my 4th generation ipod touch.
I just bought a new macbook pro and when I plugged my 4th generation ipod touch into it the ipod just flashed the battery sign off and on and made the dinging noise continuously and it never connected to my computer. How can I get it to connect? I've never had issues with my windows computer. I tried different a different cord and it didn't work either.
I was able to figure it out
-
I have a 4th generation Ipod Touch. It has been working for months when yesterday the battery started acting werid. I was driving and it was connected with the usb charger cable to my car stereo when all the sudden my music stopped and the stereo could not recognize my ipod at all. When I got back home, I tried to charge it so it wouldnt die but even while on the charger in the wall the battery continued to die. I charged it over night (the first time I have ever charged it over night) desperately to have battery for a 4 o clock plane flight so I would have entertianment. The ipod died over night while on the charger. When I unplugged it from the usb charging cable I noticed that the icon telling me the ipod needed to be charged came up. So I plugged it back in. The charging thunder bolt symbol popped up next to the very small red strip on the left side of the battery indicating that the ipod had no charge to turn its self on. I tried plugging it in on the computer, the wall ac charger and a stereo system made just for the ipod that also pluggs into the wall. I have used 2 different cables, the result being the same that the ipod held no charge, and it wouldnt charge at all while on the charger, and it would imediately die once i take it off the charger.
I have not idea what has happened ....
Please help
THanks!- While charging try resetting the iPod:
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Next try restoring the iPod via iTunes. First from backup and if still problem restore to factory defaults/new iPod.
- However, I really think that the iPod has a hardware problem and an appointment at the Genius Bar of an Apple store is in order. If defective Apple should give you a refurbished iPod. -
I have given my 4th generation ipod touch to my husband and he wants to download some in app purchases, so I am trying to reset it via itunes. I dont remember setting parental controls but I must have at some point, maybe when I lent it to the kids. But I cannot remember the password and nothing I have tried works. So I have backed the ipod up and am trying to reset it but after speding 10 minutes doing a download I get a message that says:
"The softwaar for the iPod was corrupted during download. Disconnect and reconnect, then try again. Make sure your network settings are correct and your network connection is active, or try again later"
I have tried many times. All the settings are correct, and the network seems to be working fine in all respects.
Any advice very much appreciated.
Thank you
UPDATE - decided to try one more time after trying for hours and it has worked! I now suspect it may have been because my son was playing an online game. Though we have plenty of bandwidth. But in case, I guess it could be a bandwidth problem.A Complete Guide to Restore or Recover Your iDevice (or if you forgot your passcode)
iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
iOS- Understanding passcodes
If you have forgotten your Restrictions code, then follow the instructions
below but DO NOT restore any previous backup. If you do then you will
simply be restoring the old Restrictions code you have forgotten. This
same warning applies if you need to restore a clean system.
If you need to restore your device or if you cannot remember the passcode, then you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and re-sync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.
Follow these steps to restore your device:
1. Verify that you are using the latest version of iTunes before attempting to
update.
2. Connect your device to your computer.
3. Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
4. Select the Summary tab.
5. Select the Restore option.
6. When prompted to back up your settings before restoring, select the Back Up
option (see in the image below). If you have just backed up the device, it is not
necessary to create another.
7. Select the Restore option when iTunes prompts you (as long as you've backed up,
you should not have to worry about restoring your iOS device).
8. When the restore process has completed, the device restarts and displays the Apple
logo while starting up:
After a restore, the iOS device displays the "Connect to iTunes" screen. For updating
to iOS 5 or later, follow the steps in the iOS Setup Assistant. For earlier versions of
iOS, keep your device connected until the "Connect to iTunes" screen goes away or
you see "iPhone is activated."
9. The final step is to restore your device from a previous backup.
If you can not restore your device then you will need to go to recovery mode.
Placing your device into recovery mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the other end
of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the
red slider appears, then slide the slider. Wait for the device to turn off.
If you cannot turn off the device using the slider, press and hold the Sleep/Wake
and Home buttons at the same time. When the device turns off, release the Sleep/Wake
and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the device.
The device should turn on. Note: If you see the screen pictured below, let the device
charge for at least ten minutes to ensure that the battery has some charge, and then
start with step 2 again.
4. Continue holding the Home button until you see the "Connect to iTunes" screen.
When this screen appears you can release the Home button.
5. If necessary, open iTunes. You should see the following "recovery mode" alert:
6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Additional Information:
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.
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