My 4th Generation IPod touch stopped working. I have a white screen.

My IPodTouch stopped working while connecting to the App Store.  I have a frozen white screen.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
  Apple Retail Store - Genius Bar              

Similar Messages

  • Why did my 4th generation iPod touch stop working with my docking station?

    I have an Altec docking station and my iPod suddenly stopped working on it.  The station comes on and makes a beeping noise like it is connected when I insert the iPod.  However, the music will only come out of the iPod.  The docking station will charge the battery on the iPod, so I assume it isn't broken. 

    - While charging try resetting the iPod:
    Reset iPod touch:  Press and hold the On/Off Sleep/Wake button and the Home
    button at the same time for at least ten seconds, until the Apple logo appears.
    - Next try restoring the iPod via iTunes.  First from backup and if still problem restore to factory defaults/new iPod.
    - However, I really think that the iPod has a hardware problem and an appointment at the Genius Bar of an Apple store is in order.  If defective Apple should give you a refurbished iPod.

  • HT1459 4th Generation iPod: camera stopped working; I touch the icon, the screen goes blank navy blue. What do I do?

    4th Generation iPod: camera stopped working; I touch the icon, the screen goes blank navy blue. What do I do?

    Have you tried closing the Camera app completely and seeing if it works when you re-open the app ? From the home screen (i.e. not with Camera 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Camera app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
    If that doesn't work then you could try a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the equivalent of a reboot.

  • My ipod touch 4th generation ipod camera stopped working how can i fix it?

    My ipod touch 4th generation camera stopped working how can i fix it?

    Basics from the manual are restart, reset, restore.
    Try each of these.

  • My 4th generation iPod touch stopped giving me notifications on all apps. How do I fix this? (The sound is up, I have wifi, all notification settings are on)

    The sound is up, I have wifi, all notification settings are on

    Add one more disgruntled user to the list.  First noticed that I couldn't download upgrades on my iPhone.  It would prompt for password as normal, would briefly show "waiting" on the app icon and then just stops with app store still showing update.  True deleting the app and installing from iTunes.  This worked, but iTunes library had old version of app so it still showed an upgrade.  I then deleted the app from the phone and iTunes and that is when I started getting the 11111 error.  I've since discovered that I can download any new content to any of my linked iDevices, but cannot download any type of previously purchased content.  No previously purchased music not on device, no previously purchased uninstalled apps, no installed app upgrades, etc.  ALL show up in purchased content lists, but when you attemp to download it appears to be starting and then simply fails with no errors on the iDevice(s).  I've also tried signing out of my account in settings - store, performing a hard reset and then signing back in, but alas, no success.
    C'mon Apple, obviously a problem that is happening to numerous users and it started happening to us all at the exact same time.  You got us iAddicted, now give us our iFix.

  • My 4th generation ipod touch wont work with my iwantit iph10011 speakers?

    need help, it wont connect so wont charge or play music through speakers only from the ipod itself?

    Does the manufacturer say the dock is compatible with your iPOd model and its iOS?  It would seem that it is nt compatible.  The 4G is particually bad becaue for many docks, the configuration of the iPod in the area of the dock connector prevents a good cnnection.

  • So my first iPod 4th generation charger just stopped working and I've only had it for about 2 months! Please help!!!!

    My iPod touch 4th generation charger just stopped working and I've only had it for about 2 or 3 months. Please help!!!

    Then it should still be under warranty, so make an appointment at your local apple store and have them take a look at it.
    If that's not a possibility and you want to troubleshoot, what do you mean by 'just stopped working'? What were you doing? Maybe some more info could help with troubleshooting.

  • I have a 4th generation iPod touch which was working perfectly until I downloaded ios5 and now it won't connect to my wi-fi - all other devices working correctly. Where can I download ios 4.3.5 from?

    I have a 4th generation iPod touch which was working perfectly until I downloaded ios5 and now it won't connect to my wi-fi - all other devices working correctly. My pc didn't create a backup before updating software so I can't revert back to ios 4.3.5 from there, where can I download ios 4.3.5 from?

    I tried just about everything and finally brought my Ipod touch to the apple store.  The tech installed ios 4.3.5 but still no WIFI.  He recommended a $149 exchange - not really a bad deal with a new battery and 90 day warranty, but I thought I'd try again.
    The "solution" was bizarre.  On YouTube was a fix involving taking the motherboard out and heating the wifi components with a heat gun.
    I did not like that idea, but another involved turning it off, putting it in the freezer for five minutes and restarting.  It worked!  I must admit the fix does not work reliably, so I may still go for the exchange.  Still, I am now convinced that it is a hardware problem.    i remember back in the old days, TV repairmen sprayed a suspected bad resistor with Freon.  The chilled component would work long enough to identify what needed replacement.  Perhaps something similar is happening here.
    For anyone wanting to try this, I found it more convenient to place the back of my ipod on a  frozen cold pack until the wifi is restored.  It seems to happen when condensation forms on the face.  I used a towel to wipe off the moisture so as not to add to the problem.

  • Home button on 4th generation ipod touch isn't working.  any suggestions???

    Home button on 4th generation ipod touch isn't working.  any suggestions?

    Try:
    fix for Home button
    Fix a broken, unresponsive or sticky iPhone Home Button
    - If you have iOS 5 and later you can turn on Assistive Touch it add the Home and other buttons to the iPods screen. Settings>General>Accessibility>Assistive Touch
    - If not under warranty Apple will exchange your iPod for a refurbished one for:
    Apple - Support - iPod - Repair pricing
    You can do it an an Apple store by:
    Apple Retail Store - Genius Bar
    or sent it in to Apple. See:
    Apple - Support - iPod - Service FAQ

  • Why is my 4th generation ipod touch not charge? I plug it into the computer and the wall and with 2 different usb cables and its not charging. When its plugged in it shows the icon for charging but the battery never increases and it dies once i disconnect

    I have a 4th generation Ipod Touch. It has been working for months when yesterday the battery started acting werid. I was driving and it was connected with the usb charger cable to my car stereo when all the sudden my music stopped and the stereo could not recognize my ipod at all. When I got back home, I tried to charge it so it wouldnt die but even while on the charger in the wall the battery continued to die. I charged it over night (the first time I have ever charged it over night) desperately to have battery for a 4 o clock plane flight so I would have entertianment. The ipod died over night while on the charger. When I unplugged it from the usb charging cable I noticed that the icon telling me the ipod needed to be charged came up. So I plugged it back in. The charging thunder bolt symbol popped up next to the very small red strip on the left side of the battery indicating that the ipod had no charge to turn its self on. I tried plugging it in on the computer, the wall ac charger and a stereo system made just for the ipod that also pluggs into the wall. I have used 2 different cables, the result being the same that the ipod held no charge, and it wouldnt charge at all while on the charger, and it would imediately die once i take it off the charger.
    I have not idea what has happened ....
    Please help
    THanks!

    - While charging try resetting the iPod:
    Reset iPod touch:  Press and hold the On/Off Sleep/Wake button and the Home
    button at the same time for at least ten seconds, until the Apple logo appears.
    - Next try restoring the iPod via iTunes.  First from backup and if still problem restore to factory defaults/new iPod.
    - However, I really think that the iPod has a hardware problem and an appointment at the Genius Bar of an Apple store is in order.  If defective Apple should give you a refurbished iPod.

  • New macbook pro wont connect to my 4th generation ipod touch.

    I just bought a new macbook pro and when I plugged my 4th generation ipod touch into it the ipod just flashed the battery sign off and on and made the dinging noise continuously and it never connected to my computer.  How can I get it to connect?   I've never had issues with my windows computer.  I tried different a different cord and it didn't work either. 

    I was able to figure it out

  • I am trying to reset my 4th generation ipod touch via itunes (as I cannot remember parental controls code). In itunes it does a download but then says the software was corrupted during download. Itunes is up to date. Operating system is vista. Any ideas?

    I have given my 4th generation ipod touch to my husband and he wants to download some in app purchases, so I am trying to reset it via itunes. I dont remember setting parental controls but I must have at some point, maybe when I lent it to the kids. But I cannot remember the password and nothing I have tried works. So I have backed the ipod up and am trying to reset it but after speding 10 minutes doing a download I get a message that says:
    "The softwaar for the iPod was corrupted during download. Disconnect and reconnect, then try again. Make sure your network settings are correct and your network connection is active, or try again later"
    I have tried many times. All the settings are correct, and the network seems to be working fine in all respects.
    Any advice very much appreciated.
    Thank you
    UPDATE - decided to try one more time after trying for hours and it has worked! I now suspect it may have been because my son was playing an online game. Though we have plenty of bandwidth. But in case, I guess it could be a bandwidth problem.

    A Complete Guide to Restore or Recover Your iDevice (or if you forgot your passcode)
    iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
    iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
    iOS- Understanding passcodes
         If you have forgotten your Restrictions code, then follow the instructions
         below but DO NOT restore any previous backup. If you do then you will
         simply be restoring the old Restrictions code you have forgotten. This
         same warning applies if you need to restore a clean system.
    If you need to restore your device or if you cannot remember the passcode, then you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and re-sync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
    Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
    Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.
    Follow these steps to restore your device:
         1. Verify that you are using the latest version of iTunes before attempting to
             update.
         2. Connect your device to your computer.
         3. Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
         4. Select the Summary tab.
         5. Select the Restore option.
         6. When prompted to back up your settings before restoring, select the Back Up
             option (see in the image below). If you have just backed up the device, it is not
             necessary to create another.
         7. Select the Restore option when iTunes prompts you (as long as you've backed up,
             you should not have to worry about restoring your iOS device).
         8. When the restore process has completed, the device restarts and displays the Apple
             logo while starting up:
               After a restore, the iOS device displays the "Connect to iTunes" screen. For updating
              to iOS 5 or later, follow the steps in the iOS Setup Assistant. For earlier versions of
              iOS, keep your device connected until the "Connect to iTunes" screen goes away or
              you see "iPhone is activated."
         9. The final step is to restore your device from a previous backup.
    If you can not restore your device then you will need to go to recovery mode.
    Placing your device into recovery mode:
    Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
         1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the other end
             of the cable connected to your computer's USB port.
         2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the
             red slider appears, then slide the slider. Wait for the device to turn off.
              If you cannot turn off the device using the slider, press and hold the Sleep/Wake
              and Home buttons at the same time. When the device turns off, release the Sleep/Wake
              and Home buttons.
         3. While pressing and holding the Home button, reconnect the USB cable to the device.
             The device should turn on. Note: If you see the screen pictured below, let the device
             charge for at least ten minutes to ensure that the battery has some charge, and then
             start with step 2 again.
         4. Continue holding the Home button until you see the "Connect to iTunes" screen.
             When this screen appears you can release the Home button.
         5. If necessary, open iTunes. You should see the following "recovery mode" alert:
         6. Use iTunes to restore the device.
    If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
    Additional Information:
    Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

  • Will apple give me money for my 4th generation ipod touch?

    How much can I earn for my 4th generation iPod touch to get a 5th generation ipod touch?

    Through Apple, not more than 10% off the price of a new one. If your old one's in working order, you're probably better off selling it to someone else.
    (114507)

  • Ever since i updated my 4th generation ipod touch software to 6.0.1 it keeps shutting off for no reason. anyone know why it might do this?

    ever since i updated my 4th generation ipod touch software to 6.0.1 it keeps shutting off for no reason. anyone know why it might do this?

    If the reset does no work
    Try:
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup
    - Restore to factory settings/new iOS device.
    - Make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar
    Maybe the replacement is defective.

  • Why wont my 4th generation ipod touch charge using a wall or car adaptor.

    I recently received a brand new 8gb 4th generation ipod touch for christmas. It used to work fine and charge fine. Now it can only be charged in a computer. I have tried multiple adapters and charger cables and nothing works. It has nothing wrong with it other then this problem, no screen cracks, and everything else works fine. In comparison, my old 2nd generation ipod touch has a cracked screen and cant play music because the headphone jack is busted, and can still be charged just fine using a wall socket, car, or computer. I have restored it twice now to no avail. It is updated to most recent software as well. Please help me.

    If you restored to factory defaults/new iPod then it appears you have a hardware problem. Look carefully at the dock connector on the iPod. Look for abnormalities like bent or corroded contacts, broken or cracked plastic pieces.
    An appountment at the Genius Bar of an Apple store would be in order.

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