My 4th generation iPod Touch won't let me get on to the App Store. When I log on to iTunes, an alert pops up that says the certificate for the server is invalid, and that it may be a server pretending to be iTunes. What should I do?
My iPod won't let me on to the App Store, and whenever I go on to ITunes, an alert pops up that the certificate for the server is invalid, and that I may be connecting to a server that is only pretending to be iTunes.apple.com and my personal info may be at risk. I downloaded an emulator yesterday from coolroms.com but deleted the app this afternoon. I cleared my safari search data, my cookies and data, and web inspector, which still didn't work. I then proceeded to reset my iPod and then download the newest version of IOS 6.1.5 but yet still am having problems. Also to the App Store and iTunes, several other apps aren't working. Any help here?
Also, when I go on to safari, another alert pops up that safari cannot verify the identity of the website, anything that I type in to as common as google.com. It gives me 3 options to either cancel, look at details, and continue. I've looked at the details of the website of Google and it is legitimate the site. Any help?
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My 5th generation ipod touch won't let me preview music in the itunes store
I can download music just fine; but I can't preview the music BEFORE I buy. Does anybody know why this? I have downloaded ios 7.
Thank you!Also, when I go on to safari, another alert pops up that safari cannot verify the identity of the website, anything that I type in to as common as google.com. It gives me 3 options to either cancel, look at details, and continue. I've looked at the details of the website of Google and it is legitimate the site. Any help?
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Please help me out ? this problem just happened all of a sudden.
By the way it is an 8 BG ipod.Also, when I go on to safari, another alert pops up that safari cannot verify the identity of the website, anything that I type in to as common as google.com. It gives me 3 options to either cancel, look at details, and continue. I've looked at the details of the website of Google and it is legitimate the site. Any help?
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My 4th Generation iPod touch won't turn on.
I turned off my iPod, tried to turn it back on and it's stuck on the screen with apple logo. I have tried holding just the power button as well as both the power and home button. The screen will flash, go black, then act like it's turning on, but it goes back to the same screen with the logo. Any ideas on how to fix this problem??
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I have already tried to do a back up on my second generation iPod, but for some reason it wouldn't sync to my new iPod because it wasn't compatible. I literally want to take everything from my old iPod (the contacts, photos, notes, everything) and put it on my new one.
It sounds like both iPods need to be running the same version of iOS. If it's possible to upgrade both to iOS 6 then do that and try again.
If not, just back up your older iPod to iTunes, so that all your music, apps, etc. are in the iTunes library and then move them manually to your new iPod once connected. It will take longer but it's better than nothing. -
My new 4th generation iPod touch won't let me view my pictures.. It lets me get into the app but when I try to look at an album it crashes. I've tried resetting and turning it off for a while and nothing has worked. What do I do?
- Try restoring the iPod from backup
- Next restore to factory defaults/new iPod. -
My 4th gen iPod Touch won't charge
Hi, folks:
Suddenly, my 4th generation iPod Touch won't charge. I don't mean it won't hold a charge; I mean it WON'T charge. There's no (peep!) when I attach it to a Mac, a Windows box, or to the wall. I've tried not only at my place but at my doctor's office, too, on his computer. Rats.
It fell three feet onto a concrete floor a week before this happened, so I'm unsure of cause/effect there. However, chances are most excellent that I touched it while filled with static electicity (my bed is exceedingly staticky). Maybe I touched the charging port? I have no idea, but I kinda sorta have a memory of having gotten a shock while touching my pod and wondering whether that was bad.
It'll be a couple more days before I can get to a Genius Bar (but thank cow I'm in New York City and have my pick of them!). In the meantime, can anyone calm me down about my situation? Do you imagine it's doomed (it IS still operable provided I keep it plugged in, though iTunes can't see it since it won't mount), or do you spose the installation of a new battery might bring my precious baby back to me? It IS freshly backed up (again, thank cow!), but I'm not in a position to buy a new one right now, and unfortunately, I don't know what to do with my eyeballs without a Touch in front of them.
Oh, how I hope someone can tell me that this has happened to him, and an Apple Genius merely did something magical and handed it back intact and amazing again so Ican cry happy tears. It's been four days and I'm just sick without it (and having to look at this gigantic Mac, with its large and beautiful text in many windows, means I can't RECLINE! WAAAAH!).
Thanks for any soothing words you have, and if you have sad ones, well, I'll vag up and read them, as I've prepared for the worst anyway (sob!). Just please deliver them gently.
I appreciate it!Wow, Kevin; that's a tantalizing theory! I don't like it (I *never* like to think about logic board damage for any piece of hardware), but it's tantalizing, as it would explain my pod seemingly charging out of thin air, and it'd also explain why my pod doesn't just DIE altogether from a dead battery.
I feel like an idiot: I have iTunes set to never sync automatically with my pod, so it never automatically recognizes the pod. I'll bet I could sync it if I clicked to "apply," as I've been downloading new apps since 2/21 (the last time I backed the pod up, mere minutes before it failed), but I don't want to risk not having a connection that's 100% and bollixing up what's on the pod now. (I'll be in the hospital for a day and will need something to read the whole time; I'll need an intact pod!)
Thanks for sticking with me, Kevin; I always like figgering things out, and your theory's interesting. I'll mention it to the Genius. It doesn't give me any hope, but not having any hope, I can always be pleasantly surprised, whereas if I go in all hopeful, someone can dash my dreams. This way, I'll prolly just have my expectations met.
I appreciate your talking it out with me a lot! -
My 4th Gen iPod Touch won't open up the apps I've downloaded. I've tried uninstalling and then reinstalling the app and it seems to only be a temporary fix. The reset and reboot didn't work either. Help would be appreciated.
In more specific terms. The apps that came on the iPod like the weather and maps and whatnot have been working flawlessly. It's just when I download an app and then disconnect from wifi it's almost like I'm on a timer until the app stops working. It acts like it wants to open, the screen flashes black then resets to the home pages. I've tried all of the basic fixes, rebooting, reseting, uninstalling then reinstalling. But like in my...long...question, the reinstalling option only seems to be a temporary fix. I just recently downloaded the 5.1.1 udate (I think that's what it was) does that have anything to do with it, or am I just derpy when it comes to iPods?Try the other suggestions here:
iOS: Troubleshooting applications purchased from the App Store
Then try a restore. -
I have a 4th generation iPod touch which was working perfectly until I downloaded ios5 and now it won't connect to my wi-fi - all other devices working correctly. My pc didn't create a backup before updating software so I can't revert back to ios 4.3.5 from there, where can I download ios 4.3.5 from?
I tried just about everything and finally brought my Ipod touch to the apple store. The tech installed ios 4.3.5 but still no WIFI. He recommended a $149 exchange - not really a bad deal with a new battery and 90 day warranty, but I thought I'd try again.
The "solution" was bizarre. On YouTube was a fix involving taking the motherboard out and heating the wifi components with a heat gun.
I did not like that idea, but another involved turning it off, putting it in the freezer for five minutes and restarting. It worked! I must admit the fix does not work reliably, so I may still go for the exchange. Still, I am now convinced that it is a hardware problem. i remember back in the old days, TV repairmen sprayed a suspected bad resistor with Freon. The chilled component would work long enough to identify what needed replacement. Perhaps something similar is happening here.
For anyone wanting to try this, I found it more convenient to place the back of my ipod on a frozen cold pack until the wifi is restored. It seems to happen when condensation forms on the face. I used a towel to wipe off the moisture so as not to add to the problem. -
I have given my 4th generation ipod touch to my husband and he wants to download some in app purchases, so I am trying to reset it via itunes. I dont remember setting parental controls but I must have at some point, maybe when I lent it to the kids. But I cannot remember the password and nothing I have tried works. So I have backed the ipod up and am trying to reset it but after speding 10 minutes doing a download I get a message that says:
"The softwaar for the iPod was corrupted during download. Disconnect and reconnect, then try again. Make sure your network settings are correct and your network connection is active, or try again later"
I have tried many times. All the settings are correct, and the network seems to be working fine in all respects.
Any advice very much appreciated.
Thank you
UPDATE - decided to try one more time after trying for hours and it has worked! I now suspect it may have been because my son was playing an online game. Though we have plenty of bandwidth. But in case, I guess it could be a bandwidth problem.A Complete Guide to Restore or Recover Your iDevice (or if you forgot your passcode)
iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
iOS- Understanding passcodes
If you have forgotten your Restrictions code, then follow the instructions
below but DO NOT restore any previous backup. If you do then you will
simply be restoring the old Restrictions code you have forgotten. This
same warning applies if you need to restore a clean system.
If you need to restore your device or if you cannot remember the passcode, then you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and re-sync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.
Follow these steps to restore your device:
1. Verify that you are using the latest version of iTunes before attempting to
update.
2. Connect your device to your computer.
3. Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
4. Select the Summary tab.
5. Select the Restore option.
6. When prompted to back up your settings before restoring, select the Back Up
option (see in the image below). If you have just backed up the device, it is not
necessary to create another.
7. Select the Restore option when iTunes prompts you (as long as you've backed up,
you should not have to worry about restoring your iOS device).
8. When the restore process has completed, the device restarts and displays the Apple
logo while starting up:
After a restore, the iOS device displays the "Connect to iTunes" screen. For updating
to iOS 5 or later, follow the steps in the iOS Setup Assistant. For earlier versions of
iOS, keep your device connected until the "Connect to iTunes" screen goes away or
you see "iPhone is activated."
9. The final step is to restore your device from a previous backup.
If you can not restore your device then you will need to go to recovery mode.
Placing your device into recovery mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the other end
of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the
red slider appears, then slide the slider. Wait for the device to turn off.
If you cannot turn off the device using the slider, press and hold the Sleep/Wake
and Home buttons at the same time. When the device turns off, release the Sleep/Wake
and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the device.
The device should turn on. Note: If you see the screen pictured below, let the device
charge for at least ten minutes to ensure that the battery has some charge, and then
start with step 2 again.
4. Continue holding the Home button until you see the "Connect to iTunes" screen.
When this screen appears you can release the Home button.
5. If necessary, open iTunes. You should see the following "recovery mode" alert:
6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Additional Information:
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information. -
My iPod touch won't let me download any apps. .
My iPod touch won't let me download any apps. Any time I try it sends me to a billing screen. I enter my information and it wnt accept it. Been doing it for over a month. Even with free apps. Very frustrating please help
It appears that there is something incorrect with your billing information. You need to correct it. For a standard account you need a valid payment method even for free apps. You can however create a new account that is only good for apps by:
Create an iTunes App Store account without a credit card -
Help! My iPod touch won't let me download any apps. A message keeps coming up saying "This Apple ID cannot be used for the iTunes store. Please enter another Apple ID" I changed my ID to see if that would work but the same message still comes up.
Where are you physically located?
What country's Store are you using?
The two have to be the same and the payment method for your account also has to be associated (billing address, where iTunes gift card was purchased) with that country.
Has the ID(s) worked before for purchases for this country's store? -
My brand new ipod touch won't let me download apps.
My brand new ipod touch won't let me download apps. I put in my password and then get a screen that says "Download Now". I can't press the okay button to start the download. What should I do? All of the other buttons on the screen work, so I don't think it is broken.
Try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. -
My 1st generation Ipod touch won't turn on at all and whenever I press the buttons to reset it all I get is a white screen, or a white screen with black lines across.Help pleaseeeeee!
You can work through the five 5 R's of troubleshooting to rule out the possibility of corrupted software.
http://www.apple.com/support/ipod/five_rs/
It might also be a good idea to let the iPod's battery fully drain. Then charge it back up and restore it once more in iTunes.
Otherwise, it's likely a hardware issue with the iPod's LCD display, meaning you'll need to take or send your iPod in for service either via Apple or a third party repair service. Here is Apple's repair pricing.
http://www.apple.com/support/ipod/service/prices/
Note that they don't actually repair the device, but exchange it for one of the same generation, model, and capacity. A third party service will actually replace the damaged part for a little less. Google "iPod screen repair" and you should get a number of results to work with.
B-rock -
3rd generation iPod touch won't turn on, charge, or be recognised by itunes
My 3rd generation ipod touch won't charge or turn on. I keep charging it, but it show the exremely low battery screen. It also flashes the apple logo like it's turning on, but it just stays on that screen or flashes and goes away. It won't connect to itunes. I've tried holding the power button and home button at the same time to get it into recovery mode, but it doesn't work. I don't know what else to do.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
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