My 4th Generation iPod...
...has absolutely revolutionized my life. I use it EVERYday and can't imagine going back to the constant "CD Shuffle" that used to consume so much of my time.
BUT...
in the last year and a half, my iPod has been serviced 4 times. 4 TIMES! I purchased it from Best Buy and up until today thought I'd be getting a new iPod through thier "no lemon" service policy. While I was excited about getting to play with a new color/video-capable player, really I'm just looking for an iPod that will give me my music fix without breaking down all the time.
Unfortunately, Best Buy is now telling me that on only one of those service dates was hardware actually replaced. On the other three times the iPod has been returned with the comments: "Reconnected a part, plug, unit or assembly". Because nothing was replaced on these occasions, no lemon doesn't come into play.
MY QUESTION? What in the world keeps coming undone? Is there anything I can do to keep this from happening? Have others been experiencing this problem?
And finally... how many times must something stop working before I call my OWN "no lemon" policy and start raising **** for both Best Buy AND Apple.
(and for those who'd get stuck on the Best Buy part... they just send it off to Apple for service, so really the Best Buy service warranty is the only applicable part of the story... that and those know-nothing Geek Squad techs)
PC Windows XP Pro
Hi Regina,
Welcome to Sony Community!
Make sure that iPod Touch 4th generation is updated to the latest software version. Since, other two Nano generation iPods are working fine with the Boombox, there seems no issue with it. The issue may be with iPod Touch 4th generation.
Thank you for your post.
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If you need to restore your device or if you cannot remember the passcode, then you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and re-sync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.
Follow these steps to restore your device:
1. Verify that you are using the latest version of iTunes before attempting to
update.
2. Connect your device to your computer.
3. Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
4. Select the Summary tab.
5. Select the Restore option.
6. When prompted to back up your settings before restoring, select the Back Up
option (see in the image below). If you have just backed up the device, it is not
necessary to create another.
7. Select the Restore option when iTunes prompts you (as long as you've backed up,
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to iOS 5 or later, follow the steps in the iOS Setup Assistant. For earlier versions of
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you see "iPhone is activated."
9. The final step is to restore your device from a previous backup.
If you can not restore your device then you will need to go to recovery mode.
Placing your device into recovery mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the other end
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If you cannot turn off the device using the slider, press and hold the Sleep/Wake
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and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the device.
The device should turn on. Note: If you see the screen pictured below, let the device
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