My 4th generation shuffle is not recognized by 'my computer' or by Itunes', what now?
This is the second IPod shuffle I've been through with the same issue. It's not recognized on neither Itunes or 'my computer', therefore, Im unable to load anything onto the the shuffle. The last time this happened, those were the symptoms I experienced before the entire unit went dead. Any idea what I'm to do next? I couldn't possibly get 2 x defective units. Anyone?
Hi jasthom,
If you are having issues with your iPod nano not being recognized by iTunes on your Windows machine, you may find the following article helpful:
Apple Support: iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/ts1369
Regards,
- Brenden
Similar Messages
-
Everyone has the same problems. My iPod has been plugged in properly, I have followed all the support suggestions but nothing works. HELP PLEASE!
I have downloaded that utility but can not use it, as
when I plug the shuffle into the USB port, it is not
recognized by either computer I am using. I can not
reset or restore, because in order to do that the
computer would have to know the shuffle is plugged in
and it doesnt. I have tried this on two different
computers and get the same result, so I dont think
its a computer issue, its an ipod issue. I also used
to be albe to play the shuffle on the Xbox 360 and
now can not.
Just as a check, did you actually follow the THESE directions...EXACTLY?
Using iPod shuffle Reset Utility
1. Quit all running applications on your computer.
2. Open the iPod shuffle Reset Utility.
3. Connect iPod shuffle to a USB port on your computer. Do not connect iPod shuffle to a USB port on your keyboard or other non-powered USB hub.
4. Click the Restore button. If prompted, enter an Admin user name and password.
5. The restore process will start.
6. When it is complete, quit iPod shuffle Reset Utility and open iTunes to sync music to your iPod shuffle. -
Older Model iPod Shuffle is not recognized on my computer or in iTunes
I had an old iPod shuffle that was a gift -- I'd never opened it. A friend hooked it up to her computer and put some songs on it. I was thrilled to finally be able to use it, but wasn't happy with the song selection. So I downloaded iTunes and loaded all my cds in there. That worked, but when I hook the shuffle up to the computer, there is no recognition of it -- at all. Not in the devices or on iTunes. What do I do?
Thanks!i have the same problem.. trying to get my kids older shuffle to be reconized.. so im trying to charge it up again.. any other ideas ?
-
My 4th generation shuffle will not play podcasts, even though they show as loaded on the legend on the left on the itunes site. The shuffle is set to play everything in order. The type on the content is gray, thats strange. And why the new annoying content format?
Hey briannagrace96,
Welcome to Apple Support Communities! I'd check out the following article, it looks like it applies to your situation:
iPod: Appears in Windows but not in iTunes
http://support.apple.com/kb/ts1363
You'll want to go through the following troubleshooting steps, and for more detail on each step follow the link to the article above:
Try the iPod troubleshooting assistant:
If you have not already done so, try the steps in the iPod Troubleshooting Assistant (choose your iPod model from the list).
If the issue remains after following your iPod's troubleshooting assistant, follow the steps below to continue troubleshooting your issue.
Restart the iPod Service
Restart the Apple Mobile Device Service
Empty your Temp directory and restart
Verify that the Apple Mobile Device USB Driver is installed
Change your iPod's drive letter
Remove and reinstall iTunes
Disable conflicting System Services and Startup Items
Update, Reconfigure, Disable, or Remove Security Software
Deleting damaged or incorrect registry keys
Take care,
David -
I replaced the hard drive to a 30gig on my Ipod 4th gen. click wheel but it is still not recognized on my computer or in itunes......I get an error message with a folder and "!"....what can I do to fix??
Have you recharge the battery for at least 2 hours, or just leave it connected for 4 hours?
(When you replaced the Hardisk, you should also replace the battery.)
Some other iPod SSD sites, says that you may have to format the CF in FAT32, as Mac dont read NTFS drive so if Windows is the 1st PC that your CF is connected, it may be formatted to NTFS.
You can try erasing the CF using Disk Utilty, so that Mac can recognise it. (but not Windows)
Have a nice day! -
IPod not recognized in 'My Computer' and in iTunes for Windows 7
I have stopped the services to the ipod and mobile devices and restarted the services. I have uninstalled and reinstalled itunes. My ports are fine and I have tried all gthree ports. I also switched the cable and yet it's still not recognizing ipod. I also turned sync automatically off and then back on. Not sure what else to try. Very frustrating!!!! Need help!
Hey webbydebby
Try out the article below for more troubleshooting steps.
iPod not recognized in 'My Computer' and in iTunes for Windows
http://support.apple.com/kb/ts1369
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
TS1369 iPod not recognized in 'My Computer' and in iTunes for Windows
iPod not recognized in 'My Computer' and in iTunes for Windows. Does not show up.
Have you tried here:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows -
2nd Generation Shuffle is not recognized by iTunes or My Computer
I bought a 2nd generation Shuffle for my sister in August. It was washed once in November or September she cant remember. It has worked perfectly fine. The only problem is that when we plug it into my mom's desktop it says the device is not recognized. I have updated to iTunes 7 or whatever the latest is, I have done the 5 R's that Apple Recommends. I even downloaded and tried the Reset Utility sill nothing. But what I don't understand is I can plug it into my laptop and it works perfectly fine. If anyone can help I would appreciate it cause im going to school soon and she wont be able to user her iPod and I wanted to get info before I submitted a service request. Thanks
Windows XPIf you bought it in August, it must be a 1st Gen shuffle...2nd Gen wasn't available for purchase (in stores) until November.
Are you plugging it directly into a USB port in the back of your mom's computer? -
Ipod nano and shuffle are not recognized by my computer or itunes
When I plug in the ipod, both the nano 6th generation and the shuffle, the device is not recognized by my computer or itunes. It will be recognized by my computer for a few seconds and then disappears. The device will show up on the right side of the screen in itunes but not on the left. The troubleshooter tells me it is a compatability issue. I have tried uninstalling and reinstalling itunes, i have turned off the compatabilty mode, nothing works.
What displays on the iPods screen when you have it connected? I assume you have tried another known working USB cable?
Is iTunes up do date on your PC (currently at 10.7)?
Have you tried connecting to another PC or Mac?
B-rock -
Ipod shuffle is not recognized by any computer or itunes
I have a first gen. ipod shuffle. It does not show up in Windows or Itunes on two different computers. The original problem was that it would not skip to the next song. I was going to reset or restore it, but I can't because neither computer (dell) that i own recognizes the shuffle. Help anyone?
I have downloaded that utility but can not use it, as
when I plug the shuffle into the USB port, it is not
recognized by either computer I am using. I can not
reset or restore, because in order to do that the
computer would have to know the shuffle is plugged in
and it doesnt. I have tried this on two different
computers and get the same result, so I dont think
its a computer issue, its an ipod issue. I also used
to be albe to play the shuffle on the Xbox 360 and
now can not.
Just as a check, did you actually follow the THESE directions...EXACTLY?
Using iPod shuffle Reset Utility
1. Quit all running applications on your computer.
2. Open the iPod shuffle Reset Utility.
3. Connect iPod shuffle to a USB port on your computer. Do not connect iPod shuffle to a USB port on your keyboard or other non-powered USB hub.
4. Click the Restore button. If prompted, enter an Admin user name and password.
5. The restore process will start.
6. When it is complete, quit iPod shuffle Reset Utility and open iTunes to sync music to your iPod shuffle. -
Recently have updated my Windows 8 and updated Itunes to mose recent version available. My Ipod 7th Generation Nano worked, connected and synced without difficulty prior to this updating, Now when I plug into my computer it will pop up Itunes but say that this Ipod is not recognized. I have done multiple steps offered to try and nothing has worked. Any other suggestions would be helpful. I just got this Ipod for Christmas and now can't even use it to sync content anymore.
Try a different cable. And are you connecting directly to your computer or through a USB hub?
-
My IPod is not recognized by my computer nor by ITunes I am using Windows 7
Ipod Nano bough a feww years back was initialez on a different computer. I have unsuccessfully tried to syncrhonize on a different PC with Windows 7. Ipod not recognized by either Windows or Itunes. Thanks for supplying a solution to my problem.
Do one ore more of the following:
> Restart You Computer
> Uninstall & Reinstall iTunes
> Reset your Device (won't delete anything)
> Go to My Computer (Windows XP) OR Computer (Windows Vista & 7) and see if your computer reconizes your iPod.
How to reset iPod
iPod doesn't appear in iTunes
Device not recognized in iTunes for Windows -
My ipod touch is connected but not recognized by my computer or by itunes
my ipod touch is connected to my computer but is not recognized by either my computer or by itunes (but my old ipod is recognized by itunes) - why can i not get it to be read? (it charges, so i know the usb cable works)
Did you try placing it in recovery mode:
iPhone and iPod touch: Unable to update or restore
In DFU mode:
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
My ipod is not recognized on my computer or on itunes
I got a new computer and none of the ipods in my house will be recognized by itunes on this computer. I have the lastest itunes downloaded. Also, this computer is authorized to itunes but I can't see any of my music, etc. Please help!
Start here:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows -
IPod not recognized in 'My Computer' and in iTunes for Windows
i need help not sure what do do i would like to use my ipod but can't get it to show up om itunes or my computer!
Have you tried here:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
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