My 4th generation shuffle is not recognized by 'my computer' or by Itunes', what now?

This is the second IPod shuffle I've been through with the same issue.  It's not recognized on neither Itunes or 'my computer', therefore, Im unable to load anything onto the the shuffle.  The last time this happened, those were the symptoms I experienced before the entire unit went dead.  Any idea what I'm to do next?  I couldn't possibly get 2 x defective units. Anyone?

Hi jasthom,
If you are having issues with your iPod nano not being recognized by iTunes on your Windows machine, you may find the following article helpful:
Apple Support: iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/ts1369
Regards,
- Brenden

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    http://support.apple.com/kb/ts1363
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