My 5 month old iphone 5s just shut itself off 45 minutes ago, and I have tried charging it and the only thing that appears on the screen is a white screen with the black apple. How is this repaired?
About 45 minutes ago my iphone 5S just shut off on its own. I have tried charging it only to have the white screen with the black apple showing. How can this be repaired?
Keep it plugged in and do a reboot by holding both the power and home buttons until the apple logo appears, ignoring he red slider if that appears.
Similar Messages
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I erase all content and settings in ipod. Now the iPod won't turn on. The Apple logo with black background is the only thing that appears.
put it into recovery mode
See here
http://www.apple.com/support/ipodtouch/assistant/restore/
Then restore
http://support.apple.com/kb/HT1414 -
HT4061 what does the apple icon mean when its the only thing that appears on the screen
what does the apple symbol mean when its the only thing that appears on the screen
That yur iPod is sick
Try the following to fix:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My iPhone 4 died and I have tried charging it and plugging it into the computer, but nothing happens execpt the dead battery thing that pops up when you charge it when it's completely dead.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I can't get start my iPad. The only thing that appears is a part of a cable pointed to iTunes. ai have reseted many times.
Make sure the battery is charged, then restore the iPad.
Help here > iTunes: Backing up, updating, and restoring your iPhone, iPad, or iPod touch software -
HT1551 My Apple TV is streaming anything, the only thing that appears is settings and Computers why?
Why can't I see the menu to access Netflix, Hulu or itunes? The only thing that comes up is Computers and Settings, why?
It's probably lost the internet connection - restart AppleTV and if that doesn't correct it restart your router too.
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When I connect my Macbook Air to my TV via the thunderbolt outlet and using a Mini Display Port/HDMl adaptor, the only image that appears on the TV screen is that of my Air background. There is obviously a signal getting through to the TV, but it is not sending images of anything else, and am unable to watch video through my Air. Any advise/suggestions?
This is called "extended desktop mode". It's an extension of the desktop off to the right (by default) of your MBair screen. Grab an app and drag it off the right side of your MBair screen and it will appear on the TV.
To mirror your MBair screen on the TV you can press Command F1. This will toogle between mirror and extended desktop.
You can find all the settings in System Preferences > Displays > Arrangement tab.
Regards,
Captfred -
Hi I have an Iphone 4 and when I open the app store, all that appears is a white screen. I can't do anything? what can I do?
Try a hard reset. Hold Power button and home button until it restarts. Hold both till the Apple logo is displayed. Do not slide power off.
If that does not work you may need to restore. -
I am not able to use my iMessage after updating to iOS 7.0.2. Although I have tried to sign in as many times as possible, a sign writing "could not sign in. Please check your network connection and try again". My network bar is 4-5/5 but I still could not sign in.
Hi Dinowenwen,
Thanks for visiting Apple Support Communities.
If you're not able to sign into Messages, the steps in this article can help:
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/ts3970
Cheers,
Jeremy -
I just got my new i phone 5 s and did all the syncing and backing up for my old iphone 4s and set my 5 up and synced it on itunes. It synced evrything but the contacts and other minor things. those were the only things that really transfered. My apps and all my music did not. Tthe thing is when i just went to go manually start dowmloading a few of the songs that i knew i already bought , itunes is making me pay forthem again. Its not saying instal like it usuall does when you go download something aleady purchased on your itunes account. I think or thought it might have something to do with the fact that i just changed my apple id name right before i got my new phine but my apps all re-downloaded (manually-no syncing) without making me pay for them again. i dont want to have to purchase allllll my songs again. Can someone please help me!! Itried going back to my old id or signing out of this id and signing in as my old apple id but now it wot even get on that oneits likjeit doesnt exist anymore.. And when i plug my old phone it shows in the itunes everything thats supposed to be there but all that doesnt stay in the itunes when i actually un plug it so when i plug my 5 in to my computer none of the stuff is in the store for me to actually transfer it I am so good with technology and this has me stumped please help
No it's not stealing. They have an allowance that you can share with so many computers/devices. You'll have to authorize her computer to play/use anything bought on your acct. You can do this under the Store menu at top when iTunes is open on her computer.
As far as getting it all on her computer....I think but I am not sure (because I don't use the feature) but I think if you turn on Home Sharing in iTunes it may copy the music to her computer. I don't know maybe it just streams it. If nothing else you can sign into your acct on her computer and download it all to her computer from the cloud. Not sure exactly how to go about that, I haven't had to do that yet. I wonder if once you authorize her computer and then set it up for automatic downloads (under Edit>Preferences>Store) if everything would download. Sorry I'm not much help on that. -
My i-phone just went dead. When I plug it to recharge the batery, the only thing that it shows is a sign of a broken apple. What happened? What should I do?!!!
Try resetting your iPhone. If that doesn't work, try to restore the iPhone.
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When I mirror my macbook pro to my apple tv the only thing that shows up is one video that's on my desktop. How can I watch something that's online on my laptop, on my apple tv?
Are you using mirroring or using airplay within iTunes? If you are truly mirroring then you can view anything that is displayed on your computer through Apple Tv
Or provide more info on your issue -
My iphone 5 screen went black and the only thing that works is siri!
I was in the middle of opening up pintrest when my phone screen went black and won't turn back on. The only thing that works is siri... My lock button also doesn't work so I can't manually restart my phone. When I try to restore my phone i have to turn off find my phone but i cant because the screen is black.. Please please please help! I'm a poor college student who cannot afford a new phone
Well, you can't perform a reset then. What happens when you plug the phone into a power source? If nothing, then you'll have to make an appointment at any Apple store. The genius bar will offer you an out of warranty replacement. Cost is US $269.
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I am currently using iPhone 5 and changing to iphone 6 in sometime. I have taken backup of my photos, videos, contacts, notes and whatsapp. The only thing that remains is my iMessage. Can someone tell me how to backup and restore my iMessages?
iMessages are backed up in the normal backup of your phone so it will be restored when you restore the backup.
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My iMac won't boot up fully. It stays stuck in the gray screen with the pinwheel spinning, then after about 5 minutes just shuts itself off.
Try SMC Reset (unplug it from the back of the computer for 10 seconds then plug it back. in)
Try PRAM Reset Cmd + OPtion + P + R on start up.
Try safe boot - hold down shift on start up.
Try booting to install dvd (C on start up) or recovery hd (CMD + R) and using disk utility to run a verify and repair. If you still can't boot after that reinstall the operating system. If you can't find the disc or it wont boot to the disc.
Try single mode which is cmd+S on start up. It will open with a terminal looking window in the terminal. type in /sbin/fsck -TL. If it returns *system has been modified* continue to type that command in until it comes back with macintosh hd seems to be ok. If after 5 tries it still gives you system has been modified. You may have to replace the hard drive.
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