My 5 won't unlock and it also won't power down

iOS: Not responding or does not turn on - Apple Support

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My iphone 5 won't unlock and the screen fades to black.

My iphone 5 won't unlock and the screen fades to black. I can't answer calls or texts. help!

Hard Reset
Press and hold BOTH the Sleep/Wake button & the Home button until you see the Apple logo on the screen.
Peace, Clyde

So I just updated to the newest update that was available for safari and iTunes but now it won't let me go on the Internet using safari and it also won't let me sync my songs ,,,,,it takes forever to back up my iPad AND my iPod so what can I do ?

So I just updated to the newest update that was available for safari and iTunes but now it won't let me go on the Internet using safari and it also won't let me sync my songs ,,,,,(it takes forever to backup my iPad AND my iPod) so what can I do ?

If you're on windows try the following:
This worked for me an hour ago and has allowed me to sync ok. Still haven't tried downloading the new version 5 to the phone yet as I'm still backing up photos etc just in case.
1. Quit itunes
2. Start an elevated command prompt (Start Menu -> All Programs -> Accessories -> right click Command Prompt -> Run as Administrator)
3. Once in the command prompt type the following 3 words starting where your cursor is flashing: netsh winsock reset
4. press ENTER
5. Reboot your machine
6. Restart itunes & connect device to sync
7. Good luck

Message about iCloud backup and it won't clear. It also won't allow me to do anything else. iPad. It is plugged in and now locked, the slides for getting in and the power off don't work, but the message stays. I have hit ok numerous times.

Message about iCloud backup and it won't clear. It also won't allow the iPad to do anything else. It is plugged in and now locked. The slides to open iPad and the one to power off do not work. I have the iPad plugged in and have pressed ok on the message numerous times.

Welcome to the Apple Community.
Try restarting the iPad and seeing if that helps.
If your back up continually fails, you might try turning off back up on your mobile device (settings > iCloud > storage & backup) and then deleting the backup file from iCloud by swiping the backup file on the mobile device (settings > iCloud > storage & backup > manage…) and then turning back up on again.

My ipad won't recharge and now there is no power to even reset it....help..help!

my ipad won't recharge and now there is no power to even reset it

Could be the charger, cable or iPad. Plug the USB cable into your computer. It may say "Not Charging", however, it is charging slowly and will verify that the cable is good.
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
The quickest way (and really the only way) to charge your iPad is with the included 10W or 12W (5W on Mini) USB Power Adapter. iPad will also charge, although more slowly, when attached to a computer with a high-power USB port (many recent Mac computers) or with an iPhone Power Adapter (5W). When attached to a computer via a standard USB port (2.5W, most PCs or older Mac computers) iPad will charge very slowly (but iPad indicates not charging). Make sure your computer is on while charging iPad via USB. If iPad is connected to a computer that’s turned off or is in sleep or standby mode, the iPad battery will continue to drain.
Apple recommends that once a month you let the iPad fully discharge & then recharge to 100%.
How to Calibrate Your Mac, iPhone, or iPad Battery
http://www.macblend.com/how-to-calibrate-your-mac-iphone-or-ipad-battery/
At this link http://www.tomshardware.com/reviews/galaxy-tab-android-tablet,3014-11.html , tests show that the iPad 2 battery (25 watt-hours) will charge to 90% in 3 hours 1 minute. It will charge to 100% in 4 hours 2 minutes. The new iPad has a larger capacity battery (42 watt-hours), so using the 10W charger will obviously take longer. If you are using your iPad while charging, it will take even longer. It's best to turn your new iPad OFF and charge over night. Also look at The iPad's charging challenge explained http://www.macworld.com/article/1150356/ipadcharging.html
Also, if you have a 3rd generation iPad, look at
Apple: iPad Battery Nothing to Get Charged Up About
http://allthingsd.com/20120327/apple-ipad-battery-nothing-to-get-charged-up-abou t/
Apple Explains New iPad's Continued Charging Beyond 100% Battery Level
http://www.macrumors.com/2012/03/27/apple-explains-new-ipads-continued-charging- beyond-100-battery-level/
New iPad Takes Much Longer to Charge Than iPad 2
http://www.iphonehacks.com/2012/03/new-ipad-takes-much-longer-to-charge-than-ipa d-2.html
Apple Batteries - iPad http://www.apple.com/batteries/ipad.html
iPhone: Hardware troubleshooting (Power/Battery section also applies to iPad)
http://support.apple.com/kb/TS2802
Extend iPad Battery Life (Look at pjl123 comment)
https://discussions.apple.com/thread/3921324?tstart=30
iOS 7 Battery Life Draining Too Fast? It’s Easy to Fix
http://osxdaily.com/2013/09/19/ios-7-battery-life-fix/
Poor battery life after installing iOS 7.1? Try these simple tips
http://www.zdnet.com/poor-battery-life-after-installing-ios-7-1-try-these-simple -tips-7000027348/
New iPad Slow to Recharge, Barely Charges During Use
http://www.pcworld.com/article/252326/new_ipad_slow_to_recharge_barely_charges_d uring_use.html
iPad: Charging the battery
http://support.apple.com/kb/HT4060
Best Practices for iPad Battery Charging
http://www.ilounge.com/index.php/articles/comments/best-practices-for-ipad-batte ry-charging/
How to Save and Prolong the battery life of your new ipad
https://discussions.apple.com/thread/4480944?tstart=0
Prolong battery lifespan for iPad / iPad 2 / iPad 3: charging tips
http://thehowto.wikidot.com/prolong-battery-lifespan-for-ipad
iPhone, iPod, Using the iPad Charger
http://support.apple.com/kb/HT4327
Install and use Battery Doctor HD
http://itunes.apple.com/tw/app/battery-doctor-hd/id459702901?mt=8
To Extend a Device’s Battery Life, Get to Know It Better
http://tinyurl.com/b67c7xz
iPad Battery Replacement
http://www.apple.com/batteries/replacements.html
In rare instances when using the Camera Connection Kit, you may notice that iPad does not charge after using the Camera Connection Kit. Disconnecting and reconnecting the iPad from the charger will resolve this issue.
 Cheers, Tom

Display won't sleep and screen saver won't sart

I upgraded to the new OS and the display won't sleep and screen saver won't come on. Help please.

Long shot.
Do a backup.
Quit the application.
In Finder hold down the option/alt key while selecting the Go menu item. Select Library. Then go to Preferences/com.apple.systempreferences.plist. Move the .plist to your desktop.
Restart the computer, open the application and test. If it works okay, delete the plist from the desktop.
If the application is the same, return the .plist to where you got it from, overwriting the newer ones.
If you want to make your user library permanently visible, run the below command in Applications/Utilities/Terminal.
chflags nohidden ~/Library/
You will need to do that after any updates.

My apps won't update and new apps won't download..help?

I have ipad with retina display and my apps won't update and new apps won't download

Is your iPad restricted?
Check Settings > General > Restrictions

I installed Lion and now CS4 won't open. I get a note that Java Runtime needs to be installed and to open Adobe again and it will let me, but it doesn't and it also won't update Java...

I installed Lion and now CS4 won't open. I get a note that sayd "you need to install Java runing, but you are not connected to the internet (BUT I AM CONNECTED TO THE INTERNET). It goes on to say "to install Java runtime later, open "Adobe Illustrator CS4" again....I try but it still won't let me open Adobe Illustrator or update Java

Download and Install Java: http://support.apple.com/kb/DL1421

Installing 10.9.2, "shutdown because of a problem", now Mail won't open and App Store won't work.

While installing OS X 10.9.2, my MacBook Pro suddenly "shut down because of a problem" (which isn't the first time that happened). Checking the Apple menu and "About this Mac" it says I have 10.9.2 installed. I tried to see if I could reinstall the update, figuring something went wrong when the computer shut down, but the App Store won't work, clicking on "Updates" or any other tab doesn't change the screen from the App Store icon in the center. Mail also won't open, which is what I ; I tried to see if I could reinstall the app, but I don't have the CD that the support page said I needed. It seems to be only Mail and FaceTime that won't open so far. How do I fix this?

I took it in to my university's apple care and they wiped and reinstalled the OS.
Next time I will just go in and ask, since it doesn't look like anyone else is getting any real help with this problem!

My itunes won't open, and the FAQ won't help

this problem may be familiar:
i downloaded and installed itunes 6 just the other day. after it finished updating i went to open itunes, and it wouldn't open, and it only gave me the error message. i went to the support center and it recognized the problem, telling me to uninstall quicktime and then repair itunes. however i didn't find quicktime in the "add or remove programs" list, despite the fact that it was open and displayed in my computer's toolbar. i exited quicktime and tried repairing itunes again, no luck. i tried opening quicktime again and it wouldn't open, and the uninstaller also doesn't work. i'm thinking my only option now is to uninstall itunes, but i'm really worried that i'd lose 35 gigs of music if i did. 1: is my problem fixable and how, and 2: if i have to uninstall itunes, will i lose all my music? should i back it up?
thanks.

it didn't work! i uninstalled itunes and then reinstalled it, and the same problem persists! quicktime still isn't in the add or remove programs list, and it still won't open! this is immensely frustrating. what do i do?

Cannot install Mountain Lion - my iPhoto won't quit and Mountain Lion won't let me do a force quit

I'm trying to upgrade to Mountain Lion but when it ries to quit all programmes to install my iPhoto won't quit as albums are being sync'd. I try to stop and quit but it won't. I then try to force a quit and Mountain Lion won't let it. help!

if you don't mind interrupting the album sync, you can do a hard shutdown of the mac by pressing and holding the power button down for 10 seconds to make sure it's all the way off.
you can then do SMC reset which is described in the following article:
http://support.apple.com/kb/HT3964
after doing this turn on the mac, click on the black apple then force quit and make sure all apps are closed
open app store and try again to install the mountain lion

Backlight won't work and my playlists won't show on my nano

Hello,
I need help. I just returned my first nano because it turned off and never turned back on, and last night I hooked up my new nano and the backlight isn't working and my playlists won't show up on my nano.
I turned my backlight on and made sure it wasn't turned off and it still won't work.
My playlists will show up on ITunes but not on my nano. I don't know what to do except take it back AGAIN. PLease help me.
Like I said, I just returned my first one because of defects and now this one seems to have it's own problems.
I'm frusturated
Thank you

Repair cannot be done online in the user to user forum.
Make an appointment with the Apple genius bar for an evaluation,

Disc drive won't eject and then computer won't shut down

When the computer first boots the drive will eject fine but after using it for some time when I hit eject the eject symbol shows on screen but the disc never ejects. If I click the dvd icon to eject it that way then the dvd icon disappears.
Then if I restart the computer all the icons disappear leaving just the wallpaper and spinning beach ball and I have to do a hard power down.
This has happened with another dvd drive as well.
Any ideas?

I did have the energy saver set to put the hard drives to sleep. I unchecked it and will run for a few days to see if this resolves it.
Thanks for your post.

Safari won't close and now laptop won't shut down

So I have a Macbook Pro which is less than 2 months and as of last night Safari wont quit which wont let me shut down the laptop. any suggestions??

Have you used force quit (Apple Menu/Force Quit then select app) on Safari? Have you tried holding down the power key for 5 seconds or so to force a power down?

TS1702 I have just installed iso6 and now no apps will open and the iphone will not power down

Help required I have just installed iso6 now the iphone4 will not open any app nor will the phone power down

I have had Lion since it was first released July 20th, and I have noticed that I can not zoom in on everything that is on the internet, some things seem to not be able to be zoomed in on. Are you saying that no matter what website you go to (this one for eample) the zoom function does not work?

My 5 won't unlock and it also won't power down

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