My 5c iphone ringtone does not ring, help

My 5c iphone ringtone does not play yet it is not on vibrate and settings for sounds are on lock and high volume, help? Chuck 

Hey cgienger4help,
Thanks for the question. Let's try restarting or resetting your device:
Turn your iOS device off and on (restart) and reset
http://support.apple.com/kb/HT1430
Thanks,
Matt M.

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