My 5s freezes and restarts. I have already done a factory restore and its still happening. Any advice?
II've restored my phone and it is still crashing.
Try restoring it without using the backup afterwards, if still not luck, get it checked by Apple:
iOS: How to back up your data and set up your device as a new device
iPhone - Contact Support - Apple Support
Similar Messages
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I recently updated to 3.6.22 on my Mac, and for the first time ever, am getting pop-up windows opening with various spam-type ads and sites. They are typically hiding behind the main brower window, and I first figured it out when one of them had audio a few days ago. I have blocked pop-ups in my preferences, and it is still happening. Can you advise please?
I recently updated to 3.6.22 on my Mac, and for the first time ever, am getting pop-up windows opening with various spam-type ads and sites. They are typically hiding behind the main brower window, and I first figured it out when one of them had audio a few days ago. I have blocked pop-ups in my preferences, and it is still happening. Can you advise please?
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hi guys since updating itunes i can now no longer sync my iphone or ipad, tunes is saying it is not picking it up. i have trued uninstalling and re installing but still nothing. any ideas?
its very annoying, ive tried heaps of things
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p.s. i dont want to to keep happening over and over its happened at least seven times in the past month or so. also my ipod asks my apple id and password all the time....please give me ideas,,,
You shouldn't "lose" your iTunes music when restoring if you have synced it to your computer.
If you are a resident of the U.S., have iTunes 10.3 or later installed, and iOS 4.3.3, you can re download your iTunes media for free.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Apple requires that you "verify" your Apple ID account information anytime you update or download iTunes content whether paid or free. It's a security precaution. Better to enter your data everytime then have someone compromise your account. -
My firefox is crashing, i uninstalled and redownloaded and its still happening. please advise.
thank you.
We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.
#Enter ''about:crashes'' in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
#Copy the '''5''' most recent Report IDs that start with '''bp-''' and then go back to your forum question and paste that into the "Post a Reply" box.
[[Image:SubmittedCrashReports-Win7|width=520]]
<br><br>
Thank you for your help!
More information and further troubleshooting steps can be found in the [[Firefox crashes - Troubleshoot, prevent and get help fixing crashes]] article. -
speaker on phone calls will not work, how can I fix this? I have already done system restart and reset to manufature default. I also have no voice with Safari or any other apps including music!
If your speaker is broken, then you may need to get a repair done.
Are you unable to hear anything at all, or is it just one speaker in particular?
If it is just one speaker, where's it located? -
Really like iPhoto, and all the editing features, and use this program A LOT!
HOWEVER....exceptionally frustrating and disappointing that this means, when the program keeps, freezing, crashing and losing editing work I have done, that it is time consuming, takes a long time to do the basic editing I am doing, and very often lose, and have to redo eiditing I have already done.
It's a disappointment, seeing as I am such a Mac fan, and own a laptop, desktop, ipad, and iphone, and been an exclusive Mac user for 8years...
Why such hectic bugs/program deficiencies....?
All software is up to date, I have the Lion OS X on all my devices/computers.
Dont know whats going on and if there is anything I can do, or is Apple doing something to work out these bugs....
example of the program crashing...
Process: iPhoto [386]
Path: /Applications/iPhoto.app/Contents/MacOS/iPhoto
Identifier: com.apple.iPhoto
Version: 9.2.1 (9.2.1)
Build Info: iPhotoProject-628000000000000~3
Code Type: X86 (Native)
Parent Process: launchd [122]
Date/Time: 2012-02-19 22:51:51.219 +1000
OS Version: Mac OS X 10.7.3 (11D50b)
Report Version: 9
Interval Since Last Report: 189905 sec
Crashes Since Last Report: 11
Per-App Interval Since Last Report: 46627 sec
Per-App Crashes Since Last Report: 9
Anonymous UUID: CC3A91B5-0514-4DAB-9932-C8434AFDE1A4
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000000ffffffff
VM Regions Near 0xffffffff:
--> shared memory 00000000ffff0000-00000000ffff2000 [ 8K] r-x/r-x SM=SHM
Application Specific Information:
Performing @selector(stepperAction:) from sender IPKSegmentedControl 0x133dc440
objc[386]: garbage collection is OFF
Thread 0 Crashed:: Dispatch queue: com.apple.main-threadHi Terence,
I see that you have a lot of experience with iPhoto. I wanted to chime in here and present that I am having this same exact issue. The context here is that I am on a shiny new MBP. Last vistage before the recent update. iPhoto is also driving me nuts, crashing frequently. It does it with my current libraries, with new test libraries that i have made after deleting pres, reinstallg, and restarting. I went to the apple store and we made a new user and a new library, for which I was able to make it crash. I have a photo that will sometimes make it crash, although it can successfully load after the app restarts, or if I completely redo everything. Even so, if you delete the pic and re-add, it does the same thing...but not every time. This is totally elusive. I am hesitant to resinstall the OS because 1) It's still got that new OS smell 2) iPhoto is the old app that shows any kind of trouble. Plus, iPhoto's shenanigans seem to be somewhat temporal, behaving differently every time. I've see a few posts about this on-line and I think it's rediculous that a pillar of the Apple ecosystem is so broken for so many people, with so little recourse. If you'd be willing to try and get to the root with me, it would be absolutely huge.
Thanks. -
I am trying to open iBook on my iPhone 5s with iOS 8.2, when it opens I have a white screen for a few minutes, then iBook closes. I have tried restarting iBook, and the phone, but it still happens, any suggestions?
do a reset: hold the power and home buttons simultaneously until the Apple logo appears.
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Every time I open Firefox the installer opens onto my desktop with the icon to drag it into my application file. I have already done so. I tried dragging it again but it says that it already exists. I have to eject the installer to get it off of my desk top after I am done using Firefox. After closing Firefox if I want to open it again it does the same thing. I just downloaded Firefox today. I have also tried restarting my computer. I have a MacBook Pro.
== This happened ==
Every time Firefox opened
== TodayYou will not be able to install Firefox 3.6.8, you already have the last version of Firefox that works on OS X 10.3.9. Later versions of Firefox require at least OS X 10.4
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I updated Pages two months ago to the latest version. BUT, my MAIL program will not allow me to send documents I attach that are genereated witht eh update Pages. And, when I save a doc to desktop generated in Pages, it will not opena, a box pops up and tells me the it wil not open until I have upgraded to the new PAges, WHICH I HAVE ALREADY DONE!!! What is UP with this, can anyone please help me? Would GREATLY appreciate it.
SAPages 5 is in a new format that is not compatible with GMail, Google, Amazon, DropBox and other 3rd party servers.
Peter -
Is there a way to color one thing in a black and white photo. Example: I have a picture of a tulip field and I want to make it black and white - which I have already done - but I want to make one single tulip red. Help?
No, you'll need an external editor for the job:
In order of price here are some suggestions:
Seashore (free)
The Gimp (free)
Graphic Coverter ($45 approx)
Acorn ($50 approx)
Pixelmator ($50 approx)
Photoshop Elements ($75 approx)
There are many, many other options. Search on MacUpdate. You can set Photoshop (or any image editor) as an external editor in iPhoto. (Preferences -> General -> Edit Photo: Choose from the Drop Down Menu.) This way, when you double click a pic to edit in iPhoto it will open automatically in Photoshop or your Image Editor, and when you save it it's sent back to iPhoto automatically. This is the only way that edits made in another application will be displayed in iPhoto. -
My iphone 4 camera shutter won't open. I have already done a restore and I am using the latest iOS. The front facing camera works during FaceTime but crashes when I switch to rear camera. in Camera mode I can't switch to front camera. I plan on replacing this phone with an iphone 5s when it comes out but I need this phone to work until then.
When you did the restore, did you restore from a backup or restore as new? The final step of user troubleshooting is to restore as a new device, not from a backup. If you restore as a new device and the camera still does not function, it is probably a hardware issue. Make an appointment at the Apple Store Genius Bar and have the device checked by a Genius.
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my front camera is not working. it shows the shutter pic and won't work on any apps. does anyone know how to reset it? i have already done reset and full reset.
Did you try to set it up "as new device" without using the backup afterwards? How to set up your iPhone or iPod touch as a new device
If this does not work, get it serviced or visit your next Apple Store. -
i need to get my brothers itunes off his old phone i already reset it to factory settings but its still telling me i have to enter the apple id and password and we dont know it and doesnt remember the information that he put in itunes to do it
I guess that the only problem is, that the iphone is already connected / related (or whatever... I´m german) to an apple ID. and if he could go in the ITUNES account, he/they could get rid of that by DISCONNECTING
please try
okay... its in itunes to com to the point to disconnect the device from the cloud.
I thought they still could hat any auto login on the mac ?!
sorry if I was wrong -
Anyone having same issue as mines please help me put. I am having trouble with resetting my ipad mini. I have been having it on reset for 2 hours already and its still on the same spot and not moving anywhere. How long does it usually take to restore settings? And how can i exot put of ot from restoring anymore?
This is how you Reset - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
Are you trying to do a Restore?
Restoring iOS software
http://support.apple.com/kb/ht1414
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
If you can’t update or restore your iOS device
http://support.apple.com/kb/ht1808
Cheers, Tom
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