My 5th gen nano is stuck in hold mode. Toggling the switch does not work, help!
I've tried everything suggested on apples website, and nothing is working. My ipod is stuck in hold mode. I've tried toggling the switch, that doesn't work, I've tried pressing select/play, it is unresponsive. I've tried restoring to factory defaults, and also uninstalling/reinstalling iTunes. Please help.
It's likely a hardware malfunction with the lock switch itself. Either way, you'll need to have the iPod serviced either by Apple or a third party repair company.
There is no other way to troubleshoot this issue. Sorry.
B-rock
Similar Messages
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My 1-year ipod nano locked up and would not start overnight. The on/off button will not work and stopped holding charge. No water damage, no fall, nothing unusual. I restored it (twice) but it will still not hold charge and on/off does not work. I tried to restore it again and charged it in three different locations with different cables. etc but nothing. Suggestions?
- After charging for 1/2 hour or so, does iTunes see the iPod? If yes, restore the iPod from backup.
- If no, se if placing the iPod in recovery mode will make it visible so you can restore the iPod. For recovery mode see:
iPhone and iPod touch: Unable to update or restore -
Hi, I wanted to up upgrade my iPhone 4 from ios 4.1 to ios 5.1.1 and now i'm stuck in recovery mode and the restore doesn't work
I tried to restore with ios 5.1.1, with ios 5.0.1 and with ios 4.1
none is workingMcloulou34 wrote:
Oh my god, it finally worked ! I restored on an old PC and it worked !
Thanks anyway for your help.
But allow me to extend to you a simple reflexion about the jailbreak (even if my iPhone wasn't... except if my little cousin jailbreaked without me noticing the advantages or disadvantages) : Would you refuse an alcoholic trying to go to rehab ? Would you really let someone trying to restore a cellular phone die without it, because he went on the bad side a couple of years ?
Not a great analogy, but this is a user-to-user forum, and Apple will not allow discussion of jailbreaking; if someone tried to help with jailbreaking the message would be deleted. However, if you have a jailbroken phone Apple will generally not block a discussion of how to unjailbreak it. The only problem is that not all jailbroken phones can be restored successfully; it depends on the method of jailbreaking (which I can't discuss without THIS message being deleted). -
IPad 4 switches off when i am using it, even when battery is fully charged. Restore function (holding down both buttons) often does not work. Cannot power up iPad. I have updated software, restarted computer, but no success. I did restore the iPad about 8 times during the past 2 weeks. Just completed another restore. iTunes says the the iPad has been restored and will restart automatically and appear in iTunes when it is ready. That was 30 minutes ago. iPad still won't start. I am looking down the barrel of yet another fruitless restore. What a crap product.
Try a reset:
Hold the Sleep and Home button down until you see the Apple logo. -
My 3rd generation nano is stuck in hold mode
My nano is stuck in lock/hold mode and the mode does not change once I toogle the stick. What should I do?
Have experienced the same problem. Assistance?
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My 5th gen nano is stuck on the apple logo
Okay, so I have been at this for awhile and have come to this: my nano 5th gen is stuck on the apple logo. It comes up in iTunes, when I go around the wheel it clicks, when I press a button it clicks, I have restored it several times both from the apple logo and disk mode... Oh and apparently it also syncs but stays while in iTunes but doesn't show on the device (just the darn apple logo)... anyone have any ideas before I go to the store... I am pass all the repair and warranty stuff so I guess it's open season on this thing... It can't get any worse so it can only get better, lol. Any ideas on what to do? BTW, it went through the washer and dryer in the same trip... lol. I am guessing it is completely dead but then I won't have gotten as far as I just mentioned... Help?
If not successfull try the remaining items of:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
Hey guys my 5th gen video is stuck on hold is there anything i can do?
So i have one off the first 5th gen video ipods and one day wen i was running it just woudnt come back out off lock i can slide the switch as much as i want but it wont come off hold i restored it updated the software on it and still nothin i would greatly appreaciate help, the 4 or 5 year warranty has alrdy ran out i think.
Did you reset...holding Menu and center button together until apple logo shows?
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It is fully charged, my comp does not recognize it, nor does iTunes. I have attempted the reset option (toggle the Hold on and off, then hold the center and menu button for 6-10 seconds) several times, both unplugged and plugged in. I have no idea what to do now.
Please, help meIf the battery is very low, you need to let it charge up a bit before you do anything with it.
Once it is charged up, try doing some of the troubleshooting described here:
http://www.apple.com/support/ipod/five_rs/nano4gen/
i -
I-pod nano click wheel does not work help!
Hi,
My i-pod nano 1st gen click wheel will not work i have tried restoring,restarting and all the 5 r's but still nothing has happened... there has to be a solution out there somewhere o yea i have also tried taking out the gunk in the click wheel but nothing HELP!Version in the nano is 1.1; iTunes is 6.0.4.2.
This silly thing "healed itself" the next morning (?!), worked fine for two days, and decided to show the same symptoms this evening, then began working fine again.
Whether it is working or not I can feel the click of the wheel but unit shows no response when the problem is manifesting. So if I am having the problem I can press the wheel any which way for as long as I like and nothing happens -- screen does not light up, unit doesn't scroll, play/pause gives no response, etc.
HP laptop Windows XP -
My ipod touch has frozen with a white screen. The on/ff and sleep buttons will not work whether pressed for a moment or held for more than 10 seconds as per help pages. When connected to computer it is not recognised and no indication in "devices".It has been working perfectly from Christmas until now. Was watching a TV prog via BBC iplayer when the image and sound froze for about 5 seconds then just white screen. Help
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes." -
Stuck in disc mode and the restore won't work because of error 1437
I've been stuck in disc mode for over two hours after trying to reset my iPod. I originally had to restore it because it says that there are corrupt files. It went ok until the very end when it said that it couldn't be restored because of error 1437. So, I tried to reset it. Now, it's been in disc mode and nothing is working! I tried to format it from my computer, I tried to restore it multiple times, I tried resetting it again, I uninstalled and installed itunes, I even went as far as downloading the most recent itunes It's just stuck in the same mode and won't let me do anyhting! Also, the nearest Apple store is a 2 hour drive away and I don't have the money for Apple support.Oh, and the ipod is completely empty and it says I have 0 KB available. (Out of a 160 GB iPod Classic)
Hi JLeeAnne1993,
Welcome to the Apple Support Communities!
I understand you are receiving an alert after attempting a restore. You have done several great troubleshooting steps already I see. The other steps I would recommend would be isolating the usb port, reregistering “.dll” files, updating or reinstalling the Windows USB drivers, and possible disabling your security software temporarily. I know the specific alert number you are receiving is not listed, but please use the following article for the steps and information on how to complete these actions.
iPod: Can't restore or update in iTunes with error 1415, 1417, 1418, 1428, 1429, 1430, 1436, or 1439
http://support.apple.com/kb/ts1372
I hope this helps,
-Joe -
Save pictures from 5th Gen iPod Touch stuck in Recovery Mode
My iPod Touch has never had any issues until the other day when the battery died and when I recharged it, the screen shows the connect to itunes graphic. If I connect it to my MBP, I get the message "iTunes has detected an iPod in recovery mode. You must restore this iPod before it can be used with iTunes".
I have several hundred pictures on here that were never backed up to my MBP or iCloud, so I'll lose all of them if I restore. I tried to force it out of recovery mode with various patterns of holding down the power and home button without any luck. I've also downloaded RecBoot and using that to force it out of recovery mode doesn't work either.
Are there any ways to either 1) get it out of recovery mode and working like normal without doing a hard restore or 2) rip all my unsaved pictures off it and then do a hard restore?
Thanks!1) No
2) No
They are gone. You should be importing them to your computer regularly as you would wiht any digital camera -
Can i get this fixed???
You posted in the wrong forum. Repost in the iPod Nano forum.
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help!!!
Unless you purchased the optional AppleCare+ extended warranty,
Apple will exchange your iPod for a refurbished one for (USA) $99 for 16 GB 5G and $149 for the other 5Gs. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following maybe less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the screen yourself if you are up to it
iPod Touch Repair – iFixit -
I fell down the stairs the other day and busted my other ipod to the gamewerks near my house. the guy said he couldnt fix that ipod so he gave me a new one.. a better one a 32GB, the broken one was 8GB. but he told me the only bad thing is that the camera does not work and he doesnt know why... he just couldnt get it to workkk... any ideas on whats wrong?
Try the following:
- A reset. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup
- Restore to factory settings/new iPod.
If you still have the problem that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order
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