My 5th generation ipod touch won't let me preview music in the itunes store
I can download music just fine; but I can't preview the music BEFORE I buy. Does anybody know why this? I have downloaded ios 7.
Thank you!
Also, when I go on to safari, another alert pops up that safari cannot verify the identity of the website, anything that I type in to as common as google.com. It gives me 3 options to either cancel, look at details, and continue. I've looked at the details of the website of Google and it is legitimate the site. Any help?
Similar Messages
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My iPod won't let me on to the App Store, and whenever I go on to ITunes, an alert pops up that the certificate for the server is invalid, and that I may be connecting to a server that is only pretending to be iTunes.apple.com and my personal info may be at risk. I downloaded an emulator yesterday from coolroms.com but deleted the app this afternoon. I cleared my safari search data, my cookies and data, and web inspector, which still didn't work. I then proceeded to reset my iPod and then download the newest version of IOS 6.1.5 but yet still am having problems. Also to the App Store and iTunes, several other apps aren't working. Any help here?
Also, when I go on to safari, another alert pops up that safari cannot verify the identity of the website, anything that I type in to as common as google.com. It gives me 3 options to either cancel, look at details, and continue. I've looked at the details of the website of Google and it is legitimate the site. Any help?
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My 5th generation iPod Touch won't sync videos and music at all
Since December 29th, I have been having trouble with my videos and music not syncing to my iPod Touch. I tried to manually select them to sync to my iPod, when I remove them the number of gigabytes free on the bottom of the screen doesn’t change. What’s wrong? Please help
What exactly happens when you try to sync?
It just skips the step on preparing tracks to sync and takes a long time as well when it comes to waiting for changes to be applied.
Was the iPod previous synced to another iTunes library/computer?
No, the iPod was not previously synced to another iTunes library/computer at all
Have you successfully synced from this iTunes library/computer before?
Yes, I have been succesffuly syncing from the library/computer before this problem happened to my iPod Touch.
Do the songs play in iTunes?
Yes, the songs do play in iTunes
Do you have the right boxes checked to sync?
I think I do have the right boxes checked to sync but have to check and see if I do or not have them checked. Even though I have been syncing in the manual method and it still won't do sync my videos or new music at all. -
My ipod touch is a 5th generation and I recently updated to 8.02 software, however, when I attempted to open up my bank app it gave me a warning that the application may have been compromised. So as I have done when things I need stop working in the past, I erased the application and went to re-download the latest version from the app store. I only then realized that, regardless of my wonderful wifi connection, my ability to access the app store has also been cut off. I have had more problems since the update also with applications closing out in the middle of what I am doing (but this is not new so I thought very little of it) and with my photos. After I take a new photo they aren't arranged in the order that I have taken them in and I have had to search through my 3000+ photos for the one I just took a second ago, which should honestly be at the end of the list like it has always been in the past (not somewhere randomly in the middle like they seem to be now). It's just all so frustrating and I was just wondering if anyone has had the same problems with their ipods, recently and if they know any way to solve them.
Also, when I go on to safari, another alert pops up that safari cannot verify the identity of the website, anything that I type in to as common as google.com. It gives me 3 options to either cancel, look at details, and continue. I've looked at the details of the website of Google and it is legitimate the site. Any help?
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I am using ITUNES 11 on Win 7 64 bit. I can download podcasts to my IPOD touch just fine but when I click on the ITUNES store I get an error message that stays "ITUNES has stopped working". How do I trouble shoot or fix this? Thanks
Try gn_id's suggestion from the following post:
Re: iTunes 11 crashes when opening the store - no error message -
My daughter's itouch (registered to my apple account) is asking for answers to security questions that I never answered and it won't let her buy anything from the iTunes store. I tried a hard reset to original settings but it still asks for answers. How do I reset the security questions or get rid of them appearing altogether? I can purchase apps on my phone (same apple account) and it doesn't ask me for security questions.
See Kappy's previous discussion.
HT5312 How to recover security...: Apple Support Communities -
My iPod touch will not allow me to connect to the itunes store via my wireless internet but it will allow me to when connected through my lap top
I have already looked on that link and it is of no help at all.
When i first put credit onto my i pod it worked fine then it kept coming up with that message, i went into the apple store today and it worked straight away and when i first tried to download apps at home it worked fine, then it stopped again and came up with the same message. i know its not the internet connection because i can connect ok to the internet on both the i pod and my laptop. -
5th generation Ipod Touch won't charge past 20%?
I bought my 32 gb 5th generation Ipod Touch not more than 2 weeks ago at my local Walmart. Everything was working perfectly until today. All day, my ipod would charge until 20%.. run on this charge for approximately 10 minutes, and then die again. It does not continue charging after the 20% mark and I'm not quite sure how to verify that it does. I've tried using the charger with different usb ports/computers but still no luck. My ipod has been going through some pretty cold conditions temperature-wise the last few days.. does that have any affecton the battery maybe? Ahh, at this point I'm just frustrated.. hopefully someone knows how to fix this!
- See:
iPod touch: Hardware troubleshooting
- Try another cable
- Try another charging source
- Look at the dock connector on the iPod. Look for abnormalities like bent or corroded contacts, cracked or broken plastic.
- Make an appointment at the Genus Bar of an Apple store. -
I have a 5th generation iPod Touch and it got a small amount of water in it around the speaker. When I tried to see if my music would play through it, it couldn't. But, when I tried my alarm to make sure I could still hear it, you could. The sound was fine from the alarm, not as loud as it used to be but I could still hear it. Why doesn't the sound work with my music and apps? Also, would I be able to exchange it if I have a warranty?
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
I can connect on my computer to the itunes store and it has nothing to do with my wifi! help?
I'm guessing you've got iPod touch 2nd generation
iPod touch 2nd generation only goes up to 4.2.1, so you'll need a newer generation...
iPod touch 3rd generation only goes up to 5.1.1
4th and 5th generation both go up to iOS 6.1.3, wich is the current latest version.
Hope this helps
Stijn -
5th generation iPod touch won't sync.
I've had this iPod for about 2 months now. I've connected to my iTunes before and it worked fine. When trying to put more music on it today, it wouldn't sync with iTunes. I tried simple things like restarting the iPod and restarting my computer but that did help. I've also run a diagnostic scan on iTunes and when it did the sync test it results showed that there was "No iPod touch, iPhone, or iPad found". Any ideas on how to fix this problem?
Did you just update iTunes recently?
What I did for mine, go to the control panel, add/remove programs, uninstall iTunes, apple mobile device service, apple application support. THen redownload and reinstall itunes
If that doesn't fix it, there are more indepth things you can do (specific things to uninstall in a specific order)
http://support.apple.com/kb/HT1923 -
I have a 16GB iPod touch that suddenly stopped connecting to the internet last night. Everytime I try to get mail, or access anything with Safari I get a message saying that it can't connect to the server. Also I've plugged it in to my home computer but it won't connect to iTunes either. I haven't updated to iOS8 yet as I didn't have enough space for it and I had planned on deleting all my music files, updating the software and putting whatever music I could fit back on to the device afterward, but now I'm hesitant to do that as I have no way to get any of the files back onto the device. Could this be because I haven't updated to iOS8 yet? I've been having other problems such as apps crashing unexpectedly lately as well, for example my music shuts off randomly and apps such as Twitter and Tumblr and a few others crash on launch. I'm definitely not a genius when it comes to technology by any means, so I have no idea what's causing this problem or how to fix it, any help would be greatly appreciated!
Does the iOS device connect to other networks? If yes that tend to indicate a problem with your network.
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
Is their anything else I can try?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My new 4th generation iPod touch won't let me view my pictures.. It lets me get into the app but when I try to look at an album it crashes. I've tried resetting and turning it off for a while and nothing has worked. What do I do?
- Try restoring the iPod from backup
- Next restore to factory defaults/new iPod. -
I forgot the security answers on my Ipod Touch 5th generation and it won't let me downlaod ANYTHING fron itunes and it's REALLY REALLY frustarting!!!!!!!!!
Alternatives for Help Resetting Security Questions and Rescue Mail
1. Apple ID- All about Apple ID security questions.
2. Rescue email address and how to reset Apple ID security questions
3. Apple ID- Contacting Apple for help with Apple ID account security.
4. Fill out and submit this form. Select the topic, Account Security.
5. Call Apple Customer Service: Contacting Apple for support in your
country and ask to speak to Account Security.
Note: If you have already forgotten your security questions, then you cannot
set up a rescue email address in order to reset them. You must set up
the rescue email address beforehand.
How to Manage your Apple ID: Manage My Apple ID
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