My 6 year old downloaded $300 in aps last night. What can I do?
My six year old got ahold of my iphone and downloaded $300 in aps. What can I do?
Contact iTunes Support and report the issue.
Similar Messages
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My six year old downloaded a app which we looked at and was free ( a game) on our holidays . We have arrived back to to see $490 out of our bank account what can i do , this is so wrong ! please help.
Your six year old likely purchased in-app purchases. Did you not disable in app purchases?
There are no refunds, but you can try contacting itunes support and asking for an exception. Click "Support" at the top of this page, then click the link under "Contact Us" -
i just got the new 5s and when i downloaded my contacts from iCloud a lot of them were missing!!!! i tired to make a new backup from my old iphone but it didn´t worked, what can i do to get all my contacts?
See this older post from another forum member Zevoneer covering the different methods and software available to assist you with the task of copying content from your iPod back to your PC and into iTunes.
https://discussions.apple.com/thread/2452022?start=0&tstart=0
B-rock -
I have an 8 year old G5 / OS X 10.4.11, what kind of problems will I have now switching from Mobileme to iCloud?
You can migrate to iCloud, but the only thing you will be able to do is access email, and you will have toi set Mail up manually to do this:
Entering iCloud email settings manually in Tiger
This is worth doing to maintain your email address, but you won't be able to sync calendars, contacts or bookmarks. Your calendars and contacts will be removed from MobileMe (though not from your Mac) and won't appear on the iCloud website. -
my iphone 4 is almost 2 years old and has started locking up. what do i do to get it working as it used to?
Have you tried: restarting, resetting, restoring?
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Foxfire downloaded an up-date last night (10/20/2010) at 5:30 PM EDST when I started Firefox, and it crashed the compter on re-start with an error message... Missing or Corrupt File ... WINNT\system32\config\SYSTEM. This machine is Windows 2000 Professional on Dell computer and Foxfire 3.6 or 4 not sure computer is stuck at the error message.
Hi there,
You're running an old version of Safari. Before troubleshooting, try updating it to the latest version: 6.0. You can do this by clicking the Apple logo in the top left, then clicking Software update.
You can also update to the latest version of OS X, 10.8 Mountain Lion, from the Mac App Store for $19.99, which will automatically install Safari 6 as well, but this isn't essential, only reccomended.
Thanks, let me know if the update helps,
Nathan -
I am using a Canon 640 printer and my MPNavigator will not remain open. It pops open then quickly closes. I've used it for several years but it just started doing this. What can I do to fix this problem?
I had a similar problem with a Canon MP800R under Mac OS X 10.9.2 Mavericks.
In my case, the MP Navigator app in the dock was linking to the wrong file.
It linked to Applications > MP Navigator 2.1.app > Contents > Resources > MP Navigator.app, but it should link to the "main" app, probably under Applications > MP Navigator 2.1.app.
After pulling the correct MP Navigator app file to the dock, I can start MP Navigator again by clicking on it in the dock. However, when clicking on it, a second MP Navigator icon will show up in the dock and stay there until the app is closed. By the way, the MP800R scanner also works (although officially not supported by Canon). -
I downloaded two cd's last night and I am un able to play some songs cause it tells me I am this computer is unauthorized to play some songs,I did what it said about going to store to get authorized and still will not work,not happy at all! I NEED HELP OR MY MONEY BACK NOW!
There seems to be an occasional issue with downloads from the store. They prompt for authorization when they are in fact corrupt/incomplete in some fashion. Try deleting the problem tracks (do not hide from iTunes in the cloud), close iTunes and reopen, go to iTunes Store > Qucklinks > Purchased > Music > Not on this computer. Select a few tracks to download then click the icon that appears at the top-right of the iTunes window.. Untick the box that reads Allow simultaneous downloads. Proceed with the rest of your eligible purchases.
If you still have a problem use the Report a problem links in your account history to contact the iTunes Store support team.
tt2 -
Every time I try to download something(song or app) it shows it's downloading but it never does. What can I do?
Reset the device:
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
If that doesn't help, tap Settings > General > Reset > Reset All Settings
If that doesn't help, tap Settings > General > Reset > Reset Network Settings
You will have to re enter your Wi-Fi password.
No data is lost due to a reset. -
Rented 2 movies last night but can't find them as downloaded to sync to my iPad. When I click on the movie again, it says "previosly rented." where can I find the link to download them?
A number of people have reported similar issues recently, many appear to have found a discrepancy of some kind in their account settings and making changes to these settings or simply resetting them has resolved the matter.
Check your account details are correct, check that you are using the correct details for Location, Region and Time Zone. You may want to change these settings and then change them back to see if that helps.
You might also try logging out of and then back into your iTunes account (Settings > iTunes Store > Apple ID’s > Sign Out) and restarting your router. (Some have reported that after doing this, they need to check for rentals even though it may report that there aren’t any, after which rentals once again appear in the ‘movies’ feature)
Rentals should appear under their own heading in the ‘Movies’ feature, you might also check at Settings > iTunes Store > Check For Rentals. -
HI, I downloaded and used illustrator last night, but today it crashes on opening? can any one help?
I downloaded and used illustrator last night, but today it crashes on opening? can any one help?
The only reason I download from Creative Cloudd is because my previous software copy is no longer supported, feeling very frustrated!Tabitha,
Many still use unsupported ealier versions, and there is no real need to upgrade unless there is a real need.
Unless you have done something like installing new fonts or made other changes, it may be releavnt to look at the following list.
Or you can try this specialized forum (where you may be able find the answer from previous threads),
http://forums.adobe.com/community/download_install_setup
or Customer Care (tick I Still Need Help and hope for an agent available for a chat),
http://helpx.adobe.com/contact.html?product=illustrator&topic=downloading-installing-and-s etting-up
The following is a general list of things you may try when the issue is not in a specific file (you may have tried/done some of them already); 1) and 2) are the easy ones for temporary strangenesses, and 3) and 4) are specifically aimed at possibly corrupt preferences); 5) is a list in itself, and 6) is the last resort.
1) Close down Illy and open again;
2) Restart the computer (you may do that up to 3 times);
3) Close down Illy and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup (easy but irreversible);
4) Move the folder (follow the link with that name) with Illy closed (more tedious but also more thorough and reversible);
5) Look through and try out the relevant among the Other options (follow the link with that name, Item 7) is a list of usual suspects among other applications that may disturb and confuse Illy, Item 15) applies to CC, CS6, and maybe CS5);
Even more seriously, you may:
6) Uninstall, run the Cleaner Tool (if you have CS3/CS4/CS5/CS6/CC), and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html -
I downloaded a free game last night and since then under the shared tab in my finder it says "hp002655a82ea0" and the only info I can get about it is that it is a pc. Then under console I see several "stealth mode connection" attempts ti TCP 192.168.1.107:##### from 74.125.225.82.443. The second number has jumped around and sometimes starts with 192. I dont really know what those numbers are but how do I stop them from attempting to get through my firewall and kick them out of my shared tab??? I encrypted all my files and made sure all sharing is turned off so I don't know what they are doing. Thank you very much.
Mac OS X versions 10.6.7 and later have built-in detection of known Mac malware in downloaded files. The recognition database is automatically updated once a day; however, you shouldn't rely on it, because the attackers are always at least a day ahead of the defenders. In most cases, there’s no benefit from any other automated protection against malware.
The most effective defense against malware is your own intelligence. All known Mac malware takes the form of trojans that can only operate if the victim is duped into running them. If you're smarter than the malware attacker thinks you are, you won't be duped. That means, primarily, that you never install software from an untrustworthy source. How do you know a source is untrustworthy?
Any website that prompts you to install software, such as a “codec” or “plug-in,” that comes from that same site, or an unknown site, is untrustworthy.
A web operator who tells you that you have a “virus,” or that anything else is wrong with your computer, or that you have won a prize in a contest you never entered, is trying to commit a crime with you as the victim.
“Cracked” versions of commercial software downloaded from a bittorrent are likely to be infected.
Software with a corporate brand, such as Adobe Flash, must be downloaded directly from the developer’s website. No intermediary is acceptable.
Follow these guidelines, and you’ll be as safe from malware as you can reasonably be.
Never install any commercial "anti-virus" products for the Mac, as they're all counter-productive. If you need to be able to detect Windows malware in your files, use ClamXav -- nothing else. -
my 5 yr old accidently purchased monies on a game what can i do to remove it ? please help it cost 99.00
Read this, it explains how you could have set restrictions and avoided this situation:
http://manuals.info.apple.com/en_US/iPhone_iOS3.1_User_Guide.pdf#page146 -
Downloading Adobe XI since last night on my MacBook and it's still downloading. Should I start again. I need this asap!! Why so long? I need it for a job application and I started it last night about 7 pm and it's still downloading.... or is it? I checked the times on downloads and it shouldn't be a 24 hour download.
Oh, by the way, I'm assuming you're downloading Acrobat Professional XI. Or is it just Adobe Reader XI?
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Hello,
some kid used my apple id download bunch of games last night can u please dispute the charges.
I really appertiate.
Thank youWe are all itunes users just like you.
You need to contact itunes support. Read the article you linked
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