My 6 year old has paid for something with my id but without my knoledge
he has manadge to find my password and purchase something on monopoly hotels i think it was £70.00 hes told me but i want to cancel it. i did not aprove it and was not happy . can some one help with who to contact to sort this problem out thanks
All sales are final.
You can try contacting itunes support and asking for an exception.
Click Support at the top of this page, then click the link under Contact Apple Support
Similar Messages
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I paid for something on an app and i was able to purchase but i have no payment methods on my iphone. How?
So...
Read how to setup your system.
http://help.apple.com/logicpro/mac/9.1.6/en/logicpro/usermanual/#chapter=38%26se ction=0
Read, "configuring your audio hardware" -
Paid £120 for a replacement iPhone 3GS 16GB White around 6 months ago, ONLY TWO MONTHS afterwards it seemed to think it was stuck on a docking station, so I got another replacement as it was virtually unusable! Of course I got scammed, and was given a refurbished unit, instead of another new one, after paying £120 as a student for a new one to avoid any further issues! I CANNOT afford a new phone and I am FURIOUS that I may not have the years warranty I practically paid for by buying a new unit that only worked to its full functionality for 2 MONTHS, to get a replacement with only 90 days warranty, how is that right? NOT ONLY SHOULD I GET A BRAND NEW REPLACEMENT AGAIN BUT I SHOULD ALSO HAVE MY YEARS WARRANTY I AM MOST CERTAINLY ENTITLED TO!
Personally I think this is an outrage, and I believe I am entitled to the years warranty I paid for, and a replacement now as my 5-6 month iPhone's LCD has decided to completely pack in possibly costing me £30 for a new, none-genuine LCD that I would have to trust myself to replace.
I deserve my full warranty, I feel like I have been scammed by a huge company that couldn't care less whether their products reach the customer with the sales of goods act i'm mind at all.
I think this is an outrage, and hope to be reassured by somebody on here.
thank you for taking the time to read my post,
yours sincerely, Olly.thank you for your reply! I hope you are accurate in what you are saying, I have not voided my warranty in any way, the iPhone I paid for had a fault that meant, for some reason not only did it think it was constantly on a docking station, meaning the speakers nor the volume would work, but it would overheat when charging, this was nothing that I did to the iPhone.
so in that case I am still covered by the years warranty?
this is great if I am, although I thought all refurbished replacements only had a 90 day warranty. so if you need a replacement, you've only got 90 days for a component to break in order to get a replacement, which I think is unfair in every way as a refurbished replacement is even more likely to go wrong, not only that but it is more likely to go wrong in a smaller amount of time too! -
My 2 year old has deleted my 'apps store' icon and I cannot figure out how to get it back? Doesn't seem to be available in the on-line apps store, ironically enough
He dragged the icon out of the dock at the bottom and disappeared. That icon is merely a "shortcut" that opens the application when you click on it.
You still have the app. Open your applications folder and look for the App Store app icon. Click and hold down on the App Store icon and drag the icon down into the dock to replace it. That puts the shortcut back into the dock. -
I have just found out my 10 year old has spent £721.77 on my iTunes account in the last 6 days. My bank can't help me and there is no one available from Apple to help me at all. What on earth am I going to do? Am in tears here. I am a single mother and my rent is due at the end of this week!!!!
You've tried contacting iTunes Support ? Purchases are considered final, but you can try contacting them via this page and see what they say : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page.
If the purchases were done on an iOS device, then to try and stop it happening again you can use Settings > General > Restrictions on it to turn off in-app purchases, and to require your password to be entered for every download (the default is a 15 minute period during which it doesn't need re-entering). You can also hide the App Store ('Installing Apps' set 'off') and the iTunes store app via the Restrictions screen. -
Please can anyone help my 8 year old has changed the passcode on iPad and has forgotten it, can I unlock it without losing any of his apps, photos, etc? I think we have iCloud backup? The iPad has never been backed up to a computer, sorry I am so un technical. Many thanks
You can't prevent losing all content.
Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device
1. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
2. iOS- Forgotten passcode or device disabled after entering wrong passcode
3. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
4. iOS- Understanding passcodes
5. What to Do If You've Forgotten Your iPhone's Passcode
6. How to Recover Forgotten iPhone Restrictions Passcode | The iPhone and iPad
7. Restoring iPod touch after forgotten passcode
8. RecBoot: Easy Way to Put iPhone into Recovery Mode - if all else fails.
Forgotten Restrictions Passcode Help
1. How to Recover Forgotten iPhone, iPad Restrictions Passcode
If this method does not work, then you will need to fully Restore your
device as New -
My two year old has managed to invert the colour on a MacBook, so that everything appears in negative. How can this be reversed? I have explored Preferences, but can;t seem to see anything relevant.
Yes, he does have agile fingers and they are everywhere! I managed to find a solution to the problem by going to the Language section and resetting to black on white...
All bets and thanks for the response
jem -
I have an iPhone and my 9 year old has an iPad, they are both linked to my Apple ID however I want his to be separate now so that we can send messages and face time. Any suggestions how I do this???
Thank you. I tried changing his id but it changed it on both devices:( Don't really have a clue:( I have set up an email account so that he can get an Apple ID.
Do you by chance know how I do this?!? -
i want to delete my credit card info from my apple account my 3 year old has mastered purchasing apps and he knwos my password how can i remove it from mylaptop, ipad and iphone so this doesnt happen and i can enter my credit card info manually?
Hi..
May not be just the security code > iTunes Store: My credit card's security code or zip code does not match my bank's records -
How much discount would a 12 year old kid get for MacBook Pro (13 inch)?
How much discount would a 12 year old kid get for MacBook Pro (13 inch)?
He needs it for school and using iMovie.
Please answer this fast as possible.
Thank you.None.
Why would you think he would get a discount? -
My computer no longer plays some purchases because it says my computer is not authorised but it is, but now Itunes say the cd is no longer available at the store, so I have paid for something but can not no play it.
Hi and welcome to the WD community.
Try to see if perhaps you are connecting the drive to a surge protector and it might not be getting enough power, try to connect the adapter directly to a power outlet on the wall to see if you get a different result. -
new iphone 5 and 4 year old macbook, and for some reason my computer says a later version of iTunes is required. So, i went to ITunes and found i have the latest version availble at this time. iTunes say phone can not be synced because it requires a version of 10.7 or greater?
iPhone 5 requires OS X 10.6.8 & iTunes 10.7 or greater. I suspect you're running Leopard, 10.5.8, correct? If so, you will first have to update your OS, then iTunes in order to sync your phone.
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I have an apple tv about two years old. Bought for a present and they never took it. I tried to hook it up cut it get stuck on setting time and date. Any help?
If you can view the main home screen, try selecting "settings" on the far right, then choose recent at the bottom. If not, try just unplugging power for a few minutes, then plug in and try again. Keep in mind you'll need a wireless connection and there may be several updates. Hope this helps-
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Just realised my 7 year old has been using my apple id. God knows how he remembered it. He has spent a lot of money. Has any one experience of this? Am i able to get a refund?
Maybe. You can ask:
Apple - Support - iTunes - Contact Us
iTunes says all sales are final but they may make an exception -
My powerbook g4 (about 6 years old) has just started freezing up--mostly when I'm in Apple Mail, but not always. I have been restarting and it seems to work fine. Any ideas what it might be? I just repaired permissions.
thanks!
Anneaflipflopper wrote:
Yes, it has been running slow. If I do that will it erase what is stored on the hard drive?
Thanks,
Anne
Tom wants you to run Disk Utility from the install disc and then select your boot volume and then click "Repair Disk" to check and correct any directory problems. That will not erase any data files on the disc. If Disk Utility actually makes repairs, do another "Repair Disk" operation, as sometimes one repair will uncover another error. Stop when it gives the volume a clean bill of health without making any repairs. Then restart the machine and see how things work.
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