My 6 year old just charged $900 to my itunes account while playing a game. Who do I call?

I just found out that my 6 year old just charged 900 to my account while play Pet Hotel in my ipad. Does anyone know who to call to get the charges reversed?

There are no refunds.
You can try contacting itunes support or it may be better to contact the make of the game.
Itunes support has no phone number. Click "support" at the top of this page, then click the linke under "Contact Us" if you wish to contact them.

Similar Messages

I want to setup my 9 year old for family sharing and seperate iTunes account but do not have credit cards

I am unable to setup a new iTunes account / family sharing for my 9 year old as I do not have credit cards, it seems that it is only possible to do so with a credit card, however I feel it is unfair that I would need to apply for a credit card just so that my child can be safe online

Changing payment info : http://support.apple.com/kb/HT1918
Or if you haven't created the account yet then there are instructions on this page for how to create one without giving credit card details : http://support.apple.com/kb/HT2534 (e.g. https://discussions.apple.com/message/24321860#24321860)

HT1351 I have an IPOD that has not been synced to Itunes for several years. I no longer have the same computer or e-mail address. How can I sync my old IPOD material to my new itunes account?

I have an older IPOD that has not been synced to Itunes for seceral yeras. I no longer have the same computer or e-mail address. How can I sync my old IPOD material to my new Itunes account?

Your email address (used as your Apple ID) does not matter, because iPods are not directly linked to a particular Apple ID.
NOTE: You can still use your old Apple ID, even if your that email address is no longer valid. As long as you remember your Apple ID password. Go here and click on Manage your Apple ID.
https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/
You can change the primary email address used by Apple, although the Apple ID remains the same.
Back to the iPod. iTunes syncing is generally in one direction only, from the computer's iTunes library to the iPod. You cannot use iTunes to transfer song files from iPod to computer, except for songs purchased from the iTunes Store. However, there are third-party methods and utilities that can transfer from iPod to computer. If you do an Internet search on something like "ipod transfer," you should get some links. (The CNET article seems to be popular.)
Once the song files are on your computer's drive, you can add them to your new iTunes library. After confirming everything is there, sync your iPod to that library. If there is any content purchased from the iTunes Store that uses DRM (copy protection), such as audiobooks, videos, and very old song purchases, iTunes may prompt you to authorize your computer with your Apple ID (the one you used to make the purchases).

Hi I purchased some bingo bash chips on1/6/2013 it was 100 chips for $7.99 I see was was charged for the chips , I went to play the game tonight I only received 11 chips.

Hi I purchased some bingo bash chips on1/6/2013 it was 100 chips for $7.99 I see was was charged for the chips , I went to play the game tonight I only received 11 chips.

I can completely understand your frustration...and I wish you the best of luck. But as a Finance Manager, trust me, a person with great credit taking a ding on their report for an amount of such will have a heck of an impact...more than you probably are aware of. Will it stop you from having credit extended to you...probably not...but it will have a significant impact on your score and 99% of all lending institutions don't rely on human eyes to view a credit report...it's all automated. A credit score is assigned and an interest rate it reflects such. Very little a human can do to get it altered...trust me, I know.
Fight a good fight with VZW if you so desire...but don't take a perfect credit score and ruin it over this situation. Even if VZW at some point corrects this issue...getting a TransUnion, Experian, and Equifax to correct an error is tough...really tough...you'd probably have better luck finding a ship at an airport than having them actually correct an error. I know $7K is a lot to hand over...especially if you're unsure of getting it back...but as crazy as it may seem, and I know it does, excellent credit takes years to build and only 1 bad month to ruin...and it lingers for YEARS! Again, good luck!

My old laptop crashed, and took my iTunes account with it. I got a new laptop, and want to sync my iTouch to my new iTunes account. It gives me an error message stating that I can't sync to multiple iTunes accounts, but I can't access my old one! Help!

My old laptop crashed, and took my iTunes account with it. I got a new laptop, and want to sync my iTouch to iTunes. It gives me an error message stating that I can't sync to multiple iTunes accounts, but I can't access my old one!
How can I get my new iTunes account to allow me to Sync my iTouch? The only option it gives me is to "transfer purchases" from my iTouch to iTunes, but that is only about 25% of my iTunes library-most of it is CDs I have uploaded. How can I Sync without losing all my music from my iTouch???
Also, I have lectures and photos, etc. on my iTouch that I don't want to lose.
I've tried a few of the iPod copy programs-the free ones and the ones you have to pay for, but I can't find one that will work for ALL my content on an iTouch.
Right now, I can't get anything from my iTouch to iTunes, and I can't update my iTouch with my new iTunes purchases, so I'm stuck! Help!

Also-I tried to use my backup hard drive, but I wasn't able to drag/transfer/send/move any of my muic files onto my iTouch when the iTouch was connected to my computer. I can't figure out why it won't let me do that.
The only thing I can see when I open my iTouch on my computer is my file with photos. I can't see videos, music, or anything else. What's going on?

Im worried about the battery percentage while play a game on my iphone 4s.so that,i decided to play a games and charging at the same time.is it problem on my battery ? im to worried.please give a conclusion.

Im too worried about the battery percentage while playing a game on my iphone 4s.so that,i decided to play a games and charging at the same time.im too worried for my battery problem on the future.please give a conclusion.

It is perfectly fine to use the phone while charging it.

I just bought music on my iTunes account and the files did not download completely. The songs play for a minute or so then skips to next song.

I just bought music on my iTunes account and the files did not download completely. The songs play for a minute or so then skips to next song

If you live in a Region that allows re-downloading Music... Delete the Song and re-download it...
Download Past Purchases
http://support.apple.com/kb/HT2519
If not... Contact iTunes Customer Service
Apple Support iTunes Store Contact Us

HT5312 What the ****? I don't remember my **** security answers and I just put $35 on my iTunes account and I am not able to buy anything! I'm so mad. I answered those questions stupidly and I did not pay attention. And that extra email? I don't have a cl

What the ****? I don't remember my **** security answers and I just put $35 on my iTunes account and I am not able to buy anything! I'm so mad! I anwered those questions stupidly and I did not pay attention. And that extra email? I don't have a clue. I am seething and desperate. & I refuse to create a new account with all that mula on the line.

If you don't have a rescue email address, or you don't know what it is (you won't be able to add/view it until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

HT4993 I was charged money to my iTunes account and I didn't purchase anything and now my account is frozen how do I in freeze my account without paying for something I didn't purchase

I was charged money to my iTunes account and I didn't purchase anything and now my account is frozen how do I in freeze my account without paying for something I didn't purchase

Check your purchase history to make sure nothing was purchased your account:
http://support.apple.com/kb/ht2727?locale=en_US&viewlocale=en_US
if your account was not used to make the purchase call AppleCare and ask for some assistance or you could email/chat a case to iTunes support.
To email/chat iTunes support follow the link below:
expresslane.apple.com
- select iTunes
- select iTunes Store
from here follow the options.
hope this helps

HT204411 Can I charge card for the iTunes account that is not a U.S.

Can I charge card for the iTunes account that is not a U.S.

Hi ...
Your credit or debit card credentials must be associated with the same country where you reside.
"Although you can browse the iTunes Store in any country without being signed in, you can only purchase content from the iTunes Store for your own country. This is enforced via the billing address associated with your credit card or other payment method that you use with the iTunes Store, rather than your actual geographic location."
From here > The Complete Guide to Using the iTunes Store | iLounge Article

I just added $50 to my itunes account but when i go to buy something, its asking me to answer so many question, i answered them right and im still not able to purchase something. Please Help!

I just added $50 to my itunes account but when i go to buy something, its asking me to answer so many questions, i answered them right and im still not able to purchase something. Please Help!

Go to item 12 in the AppleID FAQ for help with a disabled account.
You can also go to the AppleID support page and click manage your account for additional help.

My old computer has crashed and my itunes account went with it. The only place I have my unpurchased songs are in my iPhone. How can I transfer them to my new iTunes account?

My old computer has crashed and my itunes account went with it. The only place I have my unpurchased songs are in my iPhone. How can I transfer them to my new iTunes account?

Follow the steps given here...
Syncing to a "New" Computer or replacing a "crashed" Hard Drive

My screen (about 5 years old) just went faint, dull grey. Any ideas how to reverse this?

After using my iMac daily for a few years without any problems, the screen suddenly has gone to a dull grey, with low contrast. Any ideas why this would happen and how I can restore it to its earlier brilliance?

At 5 years old it could be failing or wearing out, but just to check - did you try to turn up brightness and turn off auto dimming in System Prefs -> Display?

I want to set up a user account for my 3 year old, so when she goes into her account, only her games show up on the desktop

I am trying to set up a user account for my 3 year old so that when she goes into her account, only her games show up on her desktop. How??

yes -- I think I am setting it up right, but when I go into her account to check it, it doesn't work.

How do I create a new iTunes account while keeping my old account?

I have an iTunes account with an Email address that I can no longer access. I have forgotten my password. Apple will not allow me to change my Email address so I cannot change my existing account at this time. I have purchased a lot of music and I do not want to delete the music. I hope that someday in the far far future, Apple's policy will change and I can reclaim the music that I purchased.
Anyway, I want to create a new iTunes account without deleting my old account. Is this possible?
Thanks!

Howdy! I have tried to change my Email address with Apple. Since I cannot access my old Email address, they will not let me change my password. Since I cannot recall my old password, they will not allow me to change my Email address. I am in a true Catch 22.

My 6 year old just charged $900 to my itunes account while playing a game. Who do I call?

Similar Messages

Maybe you are looking for