My 6 year old made some charges on game apps and I would like a refund please
my 6 yr old made charges on my acct. playing games. I would like a refund please for I didnt authorize them.
Your chances are slim to none for getting a refund I think. You should just log out of the apps store and only log in when you want to purchase something.
Edit: Here are the refund policies: http://www.apple.com/legal/itunes/us/terms.html#GIFTS
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I did this myself recently while playing around with the settings - go to System Preferences and in there somewhere will be a setting saying - " use all function keys as standard function keys" or something like that. You need to deslect or say "no" and then it will work as it used to!
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She is making in app purchases. Probably not knowing what that means to your monthly credit card bill. Use the Settings app to enable restrictions and turn on restrictions for iTunes, App Store and in app purchases, mabe some others too. The restrictions will be set with a passcode to prevent your daughter from changing them.
Settings > General > Restrictions -
Can I get credit for an in-App purchase my 3 year old made?
Is it possilbe to get credit for an in-App purchase my 3 year old made?
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Contact iTunes Store Customer Service:
Apple - Support - iTunes Store - Contact Us
But it is stated that all Sales are Final...
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Understanding Restrictions...
http://support.apple.com/kb/HT4213 -
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How do i get a refund on an in-app purchase my two year old made? HELP!
All purchases are considered final, but you can try the 'report a problem' link to contact iTunes Support and see if they will refund or credit you : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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I have used Firefox for over a year. For some reason it quit working and I can't seem to fix it. I uninstalled and reinstalled the download and it's still not working. When I click on the icon it says unable to connect.
Yes, if you repurchase it you may lose your progress. The exception would be a game that stored all your progress on a server under your ID
If you want to retain your progress you have two choices:
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You're welcome.
I would advise against that for the reasons I provided.
Could I have my iPad 2 for the new one paying the difference between their values?
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IPod says "disabled connect to itunes"... wrong pass code from my 10 year old. I put to recovery mode and 10 minutes into restore it tells me to put the pass word in but the iPod is still locked... help I can't put the pass code in and I can't recover.... He feel awful!
https://discussions.apple.com/message/16719363#16719363
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Connect it to iTunes on a computer and update it to iOS 5.1.1.
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Delete it from itunes. Connect your iphone to your pc. Then delete it. Then sync your phone to your pc. It will be deleted.
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Identifying iPod models
iPod touch (3rd generation)
iPod touch (3rd generation) features a 3.5-inch (diagonal) widescreen multi-touch display and 32 GB or 64 GB flash drive. You can browse the web with Safari and watch YouTube videos with Wi-Fi. You can also search, preview, and buy songs from the iTunes Wi-Fi Music Store on iPod touch.
The iPod touch (3rd generation) can be distinguished from iPod touch (2nd generation) by looking at the back of the device. In the text below the engraving, look for the model number. iPod touch (2nd generation) is model A1288, and iPod touch (3rd generation) is model A1318. -
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My nine year old put a passcode on my ipad and forgot the code. What can I do?
Connect it to the computer you sync with and Restore it in iTunes from your backup.
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