My 6110 will not print in black only or gray scale when commanded

What should I do?

I have a C310a printer and quit printing black suddenly. I tried everything even a new hp black cartiidge.
Does anyone out there have any answers?

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Officejet Pro L7590 will not print in black

I have an All in One Officejet Pro L7590. When I first got the printer 3 months ago, everything was printing perfectly. Now, out of nowhere, it will not print in black. It only prints in color. I have done all the aligning, printhead cleaning, changing cartridges, etc. I am at a loss as to what to do. Has anyone had this problem with this model? Can anyone help? Thank you.

Thank you so much for responding. After (3) HP printers all having the same difficulty and support not knowing what the problem was, (also many hours with Support) I determined it was the printheads also. The printheads don't seem to last very long and can be more costly than the printer itself if you have to keep replacing them. I changed over to a laser jet. No printheads needed. And I have not had any problems so far. Just need to replace the ink cartridges when they run out. I have the HP Color LaserJet CP1518ni.

OJ Pro 8625 will not print in color only shades of gray

Printer was purchased two days ago. The printer will not print in color only black and shades of gray. alignment test on 2/28/15 showed color. cartridges show full.

Hi there @ChuckHilde
Welcome to the HP Community
I saw your post about how you cannot print in color, and I would like to refer you to try the steps I previously recommended in another thread. The printer itself prints in color, therefor there is most likely settings on your Mac that need to be changed.
Click here to get to that thread and try the steps: Re: Printer Only Prints Pictures in Black & White
You should be able to print in color after those steps!
R a i n b o w 7000I work on behalf of HP
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“Thanks” for helping!
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HP Photosmart 7510 will not print in black - brand new HP cartridges

I just replaced both black cartridges (photo and XL) now printer will not print in black. Even my test page will not print the black. I cleaned the print heads also still nothing.

Hi rine051662hart,
Welcome to the HP Forums.
I see that you are having an issue when attempting to print in black ink.
Please click on the following link that deals with when the Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages
Please feel free to write me back if you have additional questions or you can contact HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
Thanks for your time.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

Hp 3522 will not print in black

hp 3522 will not print in black - has all new cartridges - replaced black for dim printing and now none at all - retried original cartridge - all hp original cart's. Tried every hp online help's - none worked - out of warrentry as on mar this year.
This question was solved.
View Solution.

Thanks - the replacement printer is being shipped -- this is a known problem for HP - and they have extended the warrantee for this product due to the black print head problem..

My HP Photosmart 8250 will not print in black.

Hi,
My HP Photosmart 8250 will not print in black. I saw previous posts stating that it will not print in black if any of the color cartridges are empty, but all of the cartridges have ink. Thank you!

Hi rine051662hart,
Welcome to the HP Forums.
I see that you are having an issue when attempting to print in black ink.
Please click on the following link that deals with when the Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages
Please feel free to write me back if you have additional questions or you can contact HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
Thanks for your time.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

My printer will not print in black ,i replaced the ink and now it will not print in black ink

my printer will not print in black ,i replaced the ink and now it will not print in black ink

Please read this post then provide some details. What printer model? What operating system? Are there any error messages on the printer or computer screen?
Is your printer still in warranty? You can check with HP's warranty tool here.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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My hp6900 E709a will not print in black

My hp6900 E709a will not print in black

@Eruption
If you've already tried the usual troubleshooting like checking ink levels, running a Printhead Clean etc....
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c01641184
...then one thing worth a shot (if the printer is out of warranty) is to soak the printhead as described HERE
1) Get a pan and put 1/2" of very hot (not boiling) water in the bottom.
2) Next remove all the ink cartridges, then remove the printhead assembly.
3) Gently put the printhead nozzles down in the water and let it soak for five minutes.
4) Remove the printhead and gently dry the electrical contacts.
5) Put the printhead back in the printer and then reinstall the ink cartridges.
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP

HP Photosmart Premium C310a printer that will NOT print in BLACK. It will print in color.

I have a Photosmart Premium C310 a printer that will NOT print in BLACK. I tried the unplugging the cord and holding # and 3 and it did not work for me. I, at first, purchased a new cartridge thinking it had run out of ink.........so now I am out $25.00.
Any other suggestions. It does print in color. HELP! HELP! The printer is not even 5 months old.

Can I ask are you based in the US?
Thanks, Ciara
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP

6110 Will not print black only

OBJECTIVE
Print black only; color to print grayscale.
PROBLEM
Prints color images even when print black only is selected.
Same for all programs: use mostly Office and IE.
SYSTEM
Op system: Vista Ultimate
Driver: HPO4PG3L.GPD   1.3.2008
             Last configured 8-6-07, default
COMMAND SEQUENCE
Alt F P
Preferences
Color
    Print grayscale
   Black cartridege only
Have also tried:
Preferences
Advanced
    Doc options
      Advanced Printing options: disabled

Hi,
I would have thought that by selecting printing with the black cartridge only, via the driver, that only black would be used in printing.
I am not 100% sure that this printer supports it but it may be possible to print with only the black cartridge installed. On printers where this is possible the unit works in single cartridge mode.
So to give it a try open the printer to access the cartridges and remove the colour cartridge. Now close the printer again. If the printer supports single cartridge operation you should get a message on your PC screen saying something like - Printing in reserve mode - Only the black cartridge is available for printing.
As I say, this may or may not be possible with your printer but if it works then it will definitely not be printing with colour because you have removed it.
The only other issue now is what to do with the colour cartridge when you remove it from the printer. If it is just left out exposed to the air the ink in the nozzles will dry out and the nozzles will become blocked which will result in poor print quality when the colour cartridge is re-installed into the printer. When the cartridges are in the printer and not printing they are held in a capping station that maintains the cartridges in good condition. There is a little plastic item called a print cartridge protector which you should have if you have ever purchased a No. 58 cartridge for photo printing. Normally the No. 56 print cartridge is stored in the print cartridge protector when the No. 58 cartridge is being used in the printer along with the No. 57 cartridge for printing photos. If you have a print cartridge protector from previous No. 58 cartridge use then you could store the No. 57 cartridge in it while using the printer in black only mode.
I hope that this helps
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(I am an HP employee) I am not a expert on all our products, but I'll do my best to help you.

My hp deskjet 842c will not print in color only in black

Until the other day, my printer was working quite well -- printing in colour or black. It seems that I ran out of ink in my colour cartridge and upon replacement, the printer would no longer print in colour. I replaced the colour cartridge again thinking that maybe the replacement cartridge was defective but the problem still persists -- the printer simply will not print any colour. I am running Windows 7 Home Premium version 64 bit.

You can check the ink levels here:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02693389&tmp_task=useCategory&cc=us&dlc=en&lang...
The driver for this printer, when used within Windows 7, is built-in or 'in-OS' so you do not have access to the HP solution center or HP Toolbox.
Printing the self-test report will show how the ink is dispensed and what levels of ink are available. If on this report there is nothing shown, the issue is likely related directly to the cartridges rather than a software issue.
If this is the case, visit this article and browser towards the bottom:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=bud02948&tmp_task=useCategory&cc=us&dlc=en&lang=...
There are steps on how to clean the cartridges as well as the underside of the carriage in case there is and debris or interferrance causing this issue.
Help the community by marking this post as a solution if it solved your issue!.
If my post helped you in any way, please click the blue KUDOS star under my name! It would mean a great deal.

HP Photosmart 6520 will not print in black

I've tried all the solutions listed on this forum, but it's not working, the printer will not print black ink at all.
I replaced all cartriges today and afterwards, it will only print in color, how can I fix this issue?

I saw your post and have forwarded it to the right people to have it reviewed. You should hear back from someone shortly via private message on this forum.
Keep an eye on the PM (Private Message) envelope at the top right corner of each page. When you see a number next to the grey envelope, click it. That's the way you'll be contacted.
If you need to know how to post a private message
click here
Thanks.
- I worked for HP.

HP Printer will not print in black

I have a MacBook Air. A couple days ago, my HP OfficeJet 6500 Wireless completely stopped printing black ink. The print cartridge is full, and we even took it out, put it back in, ran the diagnostic tests, cleaned, etc. The printer DOES print text in color. Frustrated, we eventually switched the printer with another, my HP 3520. This printer has always worked fine with my MacBook Air. After we connected this one, we found that IT WILL NOT PRINT BLACK EITHER! Only color! So frustrating. What the heck is going on?!

Hi @Lewis77,
I see that you are experiencing a issue with the black cartridge has stopped printing. I would like to help.
Try and print a hardware self test on the printer to find out if it is a hardware or software issue.
Printing a Network Configuration Page.
If the hardware self test prints, then delete and add the printer driver back in again.
Click the Apple menu, and then click System Preferences.
Click Printers & Scanners, highlight the printer on the left column and click on the - sign to delete that driver.
Then click on the + sign, highlight the printer, make sure below where it says Use, it is selected on your printer name.
Then click on the Add button. (you might have to click the drop down beside Use to select the printer from the list)
Try printing again.
If the hardware self test didn't print in black, please try the following steps in these documents to resolve this issue.
Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages.
This document provides steps for manually cleaning the contacts.
'The following ink cartridge appears to be missing or damaged' Error Message Displays on the Printer...
Here are the steps for manually cleaning the printhead.
'Printhead Problem' or 'Printhead Appears to be Missing or Damaged' Message Displays on the Printer ...
Are you using Genuine HP Cartridges?
Check the date on the cartridges to make sure they are still in warranty. (not old stock)
Please provide in detail the results if you are still having issues.
Have a nice day!
Thank You.
What operating system are you using? Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Gemini02
I work on behalf of HP

HP OFFICEJET 6600 PRINTER IS NOT PRINTING IN BLACK ONLY ANYMORE

MY HP6600 PRINTER USE TO ALLOW ME TO PRINT IN BLACK ONLY NOW FOR NO APPRENT REASON IT IS NOT
THIS CAUSED ME GREAT PROBLEMS TODAY AS i RUN A BUSINESS WHICH RELIES ON BEING ABLE TO PRINT OUT DOCUMENTS DAILY AND IT IS VERY FRUSTARTING I COULD NOT PRINT IN BLACK BECAUSE THE MAGNETA WAS EMPTY
I BOUGHT THIS BECUASE IT COULD PRINT IN BLACK ONLY WHEN REQUIRED - AM EXTREMELY ANNOYED WITH THIS
THE PRINTER HAS BEEN CLEANED ETC BUT NOW ANTS ALL COLOURS TO BE UNEMPTY JUST TO PRINT OUT IN BLACK!!!!
WOULD NOT BUY HP AGAIN UNLESS THIS CAN BE RESOLVED

Hi @GREATDAN ,
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post serial numbers and case details.
If you are unfamiliar with how the Forum's private message capability works, this post has instructions.
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

HP 3520 will not print in black

I replaced the HP black ink cartridge with a new one and now it will not print black at all on my HP3520 Deskjet.
The color cartridges are printing okay.
I followed suggestions from your web site and did multiple cleanings of the printhead. The air vents are clear on top also.
I believe the printer is out of warranty. I see a lot of other people have the same problem with the black ink.
Any suggestions?
Carvcom

Hi carvcom,
I saw that you were having a black ink out issue with your Deskjet 3520 and wanted to see if that problem had been resolved!
I just want to make sure that you've covered all of the steps within this Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages document.
If you have and the problem persists it would be time for you to call in to HP Tech Support and inquire about a product replacement, regardless of your warranty status.
Let me know if you're able to get the issue resolved via Tech Support
Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
**MissTeriLynn**
I work on behalf of HP

My 6110 will not print in black only or gray scale when commanded

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