My 6180 has stopped printing the hp diagnostic tool says connectivity is the problem how can i fix

how can i fix the c6180 that has stopped printing the hp diagnostic tool says connectivity is the problem

Hi thefishermanfl,
How is the printer connected to your computer?
The following documents and utility should help you get the printer up and working again. Let me know if you need additional assistance.
HP Print Diagnostic Utility:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-91788-1&cc=us&dlc=en&lc=en&...
Installing the Printer Software on a Wireless or Wired (Ethernet) Network:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02283715&tmp_task=useCategory&cc=us&dlc=en&jump...
Installing the Product Software for a USB Cable Connection:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01793627&tmp_task=useCategory&cc=us&dlc=en&jump...
I am an HP employee.
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