My 63y/o mom used her ipad and she forgot all the password but eventually my brother update my moms ipad into ios7 not noticing that they even dont know the password. so right now the ipad is not even working coz it asked for passwords? can you guys help?

Hi my mom is using an ipad 2 and shes turning 65yo now and not a techie so she diddnt mind the email and she already forgot the password. so she visited my brother in canada my brother decided to update my moms ipad into ios7 ver but sadly we gotten a problem we need to retrieve the email and the password we cant activate the ipad. we do the best we can ask inquire and google everything. is there a way? we are scared coz other people my think that we stole it i know its the new security feature of the ios7 but honestly its an honest mistake. can you help me?

Hi lydiagems,
It sounds like you may be having issues with Activation Lock (one of the new security features you mentioned in iOS 7). If so, you may find the following article helpful:
iCloud: Find My iPhone Activation Lock in iOS 7
http://support.apple.com/kb/ht5818
Regards,
- Brenden

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